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    B2c2 driftsforstyrrelser

    50 B2c2 incidents · juli 2023 — official updates, affected components, duration and resolution details.

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    UAT Outage

    Startede 24. juni 2026 kl. 17.38 UTC · 6m

    OutageStørre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 24. juni 2026 kl. 17.38 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 24. juni 2026 kl. 17.44 UTCresolved

      This incident has been resolved.

    Degraded Pricing/Trading - UAT

    Startede 3. juni 2026 kl. 18.02 UTC · 3h 2m

    IssuesMindre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 3. juni 2026 kl. 18.02 UTCinvestigating

      We are currently investigating degraded pricing and trading for some instruments in the UAT environment. Further updates will be announced as soon as they are made available.

    2. 3. juni 2026 kl. 21.04 UTCresolved

      This incident has been resolved.

    Pricing instability - OTC Portal

    Startede 11. maj 2026 kl. 13.02 UTC · 29m

    IssuesMindre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 11. maj 2026 kl. 13.02 UTCinvestigating

      We are currently investigating this issue.

    2. 11. maj 2026 kl. 13.15 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11. maj 2026 kl. 13.30 UTCresolved

      This incident has been resolved.

    OTC Pricing Outage (UAT)

    Startede 11. maj 2026 kl. 09.59 UTC · 57m

    IssuesMindre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 11. maj 2026 kl. 09.59 UTCinvestigating

      We are currently investigating this issue.

    2. 11. maj 2026 kl. 10.41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11. maj 2026 kl. 10.57 UTCresolved

      This incident has been resolved.

    OTC Pricing Outage (UAT)

    Startede 16. marts 2026 kl. 03.22 UTC · 12h 40m

    OutageStørre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 16. marts 2026 kl. 03.22 UTCinvestigating

      OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.

    2. 16. marts 2026 kl. 15.09 UTCidentified

      We are currently investigating this issue.

    3. 16. marts 2026 kl. 15.39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16. marts 2026 kl. 16.02 UTCresolved

      This incident has been resolved.

    OTC Pricing Outage

    Startede 20. februar 2026 kl. 16.56 UTC · 34m

    OutageKritisk hændelse
    Berørte komponenter
    OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal
    1. 20. februar 2026 kl. 16.56 UTCinvestigating

      OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.

    2. 20. februar 2026 kl. 17.02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. februar 2026 kl. 17.20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20. februar 2026 kl. 17.30 UTCresolved

      This incident has been resolved.

    Partial OTC CFD order outage

    Startede 13. februar 2026 kl. 10.59 UTC · 5m

    Pending
    Berørte komponenter
    OTC API - RESTOTC API - FIX
    1. 13. februar 2026 kl. 10.59 UTCinvestigating

      We are currently investigating this issue.

    2. 13. februar 2026 kl. 11.01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13. februar 2026 kl. 11.04 UTCresolved

      This incident has been resolved.

    Partial Outage - OTC

    Startede 28. januar 2026 kl. 18.27 UTC · 48m

    OutageStørre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal
    1. 28. januar 2026 kl. 18.27 UTCinvestigating

      We are currently investigating this issue.

    2. 28. januar 2026 kl. 19.05 UTCmonitoring

      OTC pricing and trading has remained stable. We are monitoring the platform for any issues.

    3. 28. januar 2026 kl. 19.14 UTCresolved

      This incident has been resolved.

    OTC Outage

    Startede 20. januar 2026 kl. 20.22 UTC · 21m

    OutageStørre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal
    1. 20. januar 2026 kl. 20.22 UTCinvestigating

      We are currently investigating this issue.

    2. 20. januar 2026 kl. 20.25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20. januar 2026 kl. 20.42 UTCresolved

      This incident has been resolved.

    UAT Pricing Instability

    Startede 4. november 2025 kl. 11.29 UTC · 1h 49m

    IssuesMindre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 4. november 2025 kl. 11.29 UTCinvestigating

      We are currently investigating this issue.

    2. 4. november 2025 kl. 13.10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4. november 2025 kl. 13.18 UTCresolved

      This incident has been resolved.

    Pricing Outage

    Startede 10. oktober 2025 kl. 21.20 UTC · 39m

    IssuesMindre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 10. oktober 2025 kl. 21.20 UTCinvestigating

      We are currently investigating this issue.

    2. 10. oktober 2025 kl. 21.34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10. oktober 2025 kl. 21.35 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 10. oktober 2025 kl. 21.58 UTCresolved

      This incident has been resolved.

    UAT Pricing Issues

    Startede 10. oktober 2025 kl. 13.53 UTC · 24m

    IssuesMindre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 10. oktober 2025 kl. 13.53 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 10. oktober 2025 kl. 14.17 UTCresolved

      This incident has been resolved.

    Pricing instability

    Startede 9. oktober 2025 kl. 15.48 UTC · 46m

    Pending
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 9. oktober 2025 kl. 15.48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 9. oktober 2025 kl. 16.34 UTCresolved

      This incident has been resolved.

    UAT Pricing Issues

    Startede 18. juli 2025 kl. 07.22 UTC · 1h 49m

    OutageStørre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal
    1. 18. juli 2025 kl. 07.22 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18. juli 2025 kl. 09.12 UTCresolved

      This incident has been resolved.

    Pricing Issues

    Startede 18. juli 2025 kl. 05.38 UTC · 1h 41m

    OutageKritisk hændelse
    Berørte komponenter
    OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal
    1. 18. juli 2025 kl. 05.38 UTCinvestigating

      We are currently investigating this issue.

    2. 18. juli 2025 kl. 05.40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18. juli 2025 kl. 06.44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18. juli 2025 kl. 07.19 UTCresolved

      This incident has been resolved.

    Partial FIX connectivity outage

    Startede 8. juni 2025 kl. 12.58 UTC · 46m

    OutageStørre hændelse
    Berørte komponenter
    OTC API - FIX
    1. 8. juni 2025 kl. 12.58 UTCinvestigating

      We are currently investigating this issue.

    2. 8. juni 2025 kl. 13.43 UTCresolved

      This incident has been resolved.

    UAT Maintenance

    Startede 22. maj 2025 kl. 13.29 UTC · 53m

    IssuesMindre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 22. maj 2025 kl. 13.29 UTCinvestigating

      We are currently investigating this issue.

    2. 22. maj 2025 kl. 13.35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22. maj 2025 kl. 14.22 UTCresolved

      This incident has been resolved.

    Partial FIX, OTC Portal and REST UAT order execution outage

    Startede 25. april 2025 kl. 10.24 UTC · 14m

    OutageStørre hændelse
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC Portal
    1. 25. april 2025 kl. 10.24 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 25. april 2025 kl. 10.37 UTCresolved

      This incident has been resolved.

    WS and Screen Pricing Outage

    Startede 24. april 2025 kl. 22.34 UTC · 23m

    Pending
    Berørte komponenter
    OTC API - WebSocketOTC Portal
    1. 24. april 2025 kl. 22.34 UTCinvestigating

      We are currently investigating this issue.

    2. 24. april 2025 kl. 22.51 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24. april 2025 kl. 22.57 UTCresolved

      This incident has been resolved.

    OTC Pricing Outage

    Startede 8. april 2025 kl. 21.31 UTC · 13m

    Pending
    Berørte komponenter
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. 8. april 2025 kl. 21.31 UTCinvestigating

      We are currently investigating this issue.

    2. 8. april 2025 kl. 21.44 UTCresolved

      This incident has been resolved.