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    Beamery driftsforstyrrelser

    15 Beamery incidents · september 2025 — official updates, affected components, duration and resolution details.

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    Uafsluttede data i rapporter

    Startede 23. september 2026 kl. 09.34 UTC · 7d 2h

    IssuesMindre hændelse
    1. 23. september 2026 kl. 09.34 UTCinvestigating

      Vi er i øjeblikket ved at undersøge nogle unøjagtigheder (forældede data) i rapporter inden for vores rapportering funktion. Ingen data er gået tabt, og vi vil give en opdatering, så snart vi kan. Vi undskylder for ulejligheden. Beamery Engineering

    2. 24. september 2026 kl. 08.21 UTCidentified

      Vi har identificeret problemet og iværksat en dataopdatering i alle produktionsmiljøer for at opklare unøjagtigheder i rapporterne. Vi vil levere en yderligere opdatering af tidsfrister for afslutning senere på ugen. Vi undskylder for ulejligheden. Beamery Engineering

    3. 24. september 2026 kl. 13.50 UTCidentified

      Private og EU-tilbudsgivere rapporter inden for CRM bør nu fastsættes og indeholde nøjagtige data. De amerikanske lejeres rapporter er stadig i gang, og en opdatering vil blive leveret så hurtigt som muligt. Vi undskylder for ulejligheden. Beamery Engineering

    4. 28. september 2026 kl. 13.27 UTCmonitoring

      Alle lejere rapporter bør nu fastsættes med nøjagtige data. Vi undskylder for ulejligheden. Beamery Engineering

    5. 30. september 2026 kl. 12.18 UTCresolved

      Dette spørgsmål er nu løst. Tak for din tålmodighed, Beamery Engineering

    Automatisk oversat fra den officielle hændelsesopdatering.

    Beamery Login Sideproblemer, når du besøger https: / / beamery.eu

    Startede 1. september 2026 kl. 14.27 UTC · 51m

    Pending
    1. 1. september 2026 kl. 14.27 UTCinvestigating

      Vi undersøger rapporter om, at EU-brugere bliver omdirigeret til amerikanske login-sider, når de får adgang til login fra [Beamery hjemmeside] (https: / / beamery.eu / "Beamery hjemmeside"). Hvis du oplever dette problem, skal du bruge dette link til at logge ind: [https: / / login.beamery.eu / sso] (https: / / login.beamery.eu / sso "https: / / login.beamery.eu / sso")

    2. 1. september 2026 kl. 15.18 UTCresolved

      Vi har identificeret og rettet et problem, der fik nogle EU-brugere til at blive omdirigeret til [beamery.com] (http: / / beamery.com "beamery.com") login side i stedet for [beamery.eu] (http: / / beamery.eu "beamery.eu"). Løsningen er nu live og ingen handling er nødvendig for de fleste brugere. Hvis du stadig bliver sendt til den forkerte login side, dette er en cachet omdirigering afholdt i din browser snarere end en løbende fejl. For at løse det, enten rydde din browser cache eller gå direkte til din regionale login side: EU: [https: / / login.beamery.eu / sso] (https: / / login.beamery.eu / sso "https: / / login.beamery.eu / sso") • US: [https: / / login.beamery.com / sso] (https: / / login.beamery.com / sso "https: / / login.beamery.com / sso") Åbning af siden i et privat eller inkognito vindue vil også omgå cachen omdirigering, hvis du ikke ønsker at rydde din cache.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Genoptag parsing er ikke tilgængelig

    Startede 20. august 2026 kl. 08.08 UTC · 10h 5m

    OutageStørre hændelse
    1. 20. august 2026 kl. 08.08 UTCinvestigating

      Vi oplever problemer med at tolke genoplivninger, vores team undersøger i øjeblikket. Der går ikke noget CV tabt, og vi vil genbehandle alt så hurtigt som muligt. Tak for din tålmodighed, Beamery Engineering

    2. 20. august 2026 kl. 14.45 UTCmonitoring

      CV parsing er nu genoptaget. Vi re- behandling mislykkedes parser og forventer ikke nogen tab af data. Tak for forståelse, Beamery Engineering

    3. 20. august 2026 kl. 18.14 UTCresolved

      CV parsing har været operationel siden 14: 21 UTC. Alle CV 'er, der ikke var blevet fortolket mellem 18: 30 UTC den 19. august, er blevet genbehandlet. Vi undskylder for ulejligheden. Beamery Engineering

    Automatisk oversat fra den officielle hændelsesopdatering.

    Reduced Email Deliverability for CRM-Generated Emails

    Startede 18. juni 2026 kl. 10.46 UTC · 2h 9m

    IssuesMindre hændelse
    1. 18. juni 2026 kl. 10.46 UTCinvestigating

      We are investigating reports that some CRM system-generated emails may be delivered to recipients' spam or junk folders rather than their inboxes. This does not affect outbound candidate-facing emails, which are sending and delivering as normal. We will provide an update as soon as we have more information.

    2. 18. juni 2026 kl. 11.01 UTCmonitoring

      We have implemented a fix for the affected CRM system-generated emails and are now monitoring deliverability to confirm messages are reaching inboxes as expected. As a precaution, we are also carrying out a final sweep to check for any other areas that may have been impacted. Outbound candidate-facing emails remain unaffected throughout. We will confirm once the fix is fully verified.

    3. 18. juni 2026 kl. 12.55 UTCresolved

      The issue affecting deliverability of some CRM system-generated emails has been resolved. Our final sweep confirmed no other areas were impacted, and outbound candidate-facing emails were unaffected throughout. Deliverability has returned to normal. Thank you for your patience.

    (US Sandbox only) - Delays in Search and Automation

    Startede 6. maj 2026 kl. 20.39 UTC · 12h 23m

    IssuesMindre hændelse
    1. 6. maj 2026 kl. 20.39 UTCidentified

      We're currently experiencing a delay in data synchronization in our Sandbox (US) environment due to an issue with one of our database nodes provided by our cloud infrastructure provider. **What this means for you** Features that rely on search indexing — including People Grid, recipes, and related functionality — may temporarily display or operate on outdated data. **Impact** • No data loss is expected. • Updates made during this period are not lost; they will be processed once synchronization resumes. • Other Sandbox functionality remains available and production environments are not impacted. We are actively monitoring the recovery of the affected node, after which data synchronization will automatically resume and catch up on any pending updates. We'll post further updates as the situation progresses. Thank you for your patience.

    2. 6. maj 2026 kl. 21.13 UTCmonitoring

      Data synchronization in our Sandbox (US) environment has been restored and is now processing normally. Any backlog has been fully caught up, and there is no longer any customer impact. Features that rely on search indexing — including People Grid, recipes, and related functionality — are once again operating on up-to-date data. We are continuing to monitor the environment closely while the underlying infrastructure recovery completes in the background. This work is not expected to affect service. Thank you for your patience.

    3. 7. maj 2026 kl. 09.02 UTCresolved

      The earlier data synchronization issue in our Sandbox (US) environment has been fully resolved. All services are operating normally, and features relying on search indexing, including People Grid, recipes, and related functionality, are running on up-to-date data. No data was lost during the incident, and all delayed updates have been successfully processed. Thank you for your patience while we worked through this.

    Increased latency on Search

    Startede 17. marts 2026 kl. 16.15 UTC · 17h 20m

    IssuesMindre hændelse
    1. 17. marts 2026 kl. 16.15 UTCinvestigating

      Beamery Engineering team has been alerted to an increase in CPU usage in our ElasticSearch cluster, the issue is being investigated. Search results may respond slower than normal.

    2. 17. marts 2026 kl. 16.59 UTCidentified

      The team have identified a spike in Recipe usage as the root cause to the increased CPU. Additional resource is being deployed to support the increased load.

    3. 17. marts 2026 kl. 19.26 UTCidentified

      CPU usage on the ElasticSearch cluster continues to be high despite remediations, the Beamery Engineering team have made further adjustments to bring this down. Recipe process time is expected to be reduced.

    4. 17. marts 2026 kl. 23.17 UTCmonitoring

      Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance.

    5. 18. marts 2026 kl. 09.35 UTCresolved

      Elastic CPU returned to normal following mitigations, normal service resumed.

    Access to Events UI Unavailable

    Startede 19. februar 2026 kl. 16.25 UTC · 29m

    IssuesMindre hændelse
    1. 19. februar 2026 kl. 16.25 UTCinvestigating

      Individual Events cannot be accessed via the Events Tab in the Beamery UI at this time. Beamery engineering is actively investigating a resolution to this issue.

    2. 19. februar 2026 kl. 16.54 UTCresolved

      Beamery Engineering team has now released a fix for this issue, and access to events UI is now restored as expected.

    Workday Outages causing Degraded Performance

    Startede 13. februar 2026 kl. 17.18 UTC · 2d 16h

    IssuesMindre hændelse
    1. 13. februar 2026 kl. 17.18 UTCinvestigating

      We are currently experiencing disruptions across our Workday Integration caused by service outages to Workday, specifically affecting the WD3 and WD3 Non-Prod hosts. Our engineering team is actively investigating this issue and monitoring the situation.

    2. 16. februar 2026 kl. 09.37 UTCresolved

      As of 03:00 UTC on 14th February, the service outage experienced by Workday is no longer occurring. The Beamery<>Workday Integration is functioning as expected. Please reach out to [email protected] if you have any queries.

    Candidate Portal Login Issues

    Startede 14. januar 2026 kl. 22.00 UTC · 1h 23m

    Pending
    1. 14. januar 2026 kl. 22.00 UTCinvestigating

      We are aware of issues, with candidates being unable to login to the Candidate Portal, we are currently investigating.

    2. 14. januar 2026 kl. 23.23 UTCresolved

      We have identified a fix, this has been deployed and tested and we can confirm that the issue has been resolved.

    Cloudflare outage causing impact for Beamery Sandbox US

    Startede 5. december 2025 kl. 10.00 UTC · 0m

    IssuesMindre hændelse
    1. 8. december 2025 kl. 11.14 UTCresolved

      The Cloudflare outage has been restored and Beamery Sandbox US is back online.

    2. 8. december 2025 kl. 11.14 UTCmonitoring

      Cloudflare have implemented a fix which has restored Beamery Sandbox, we're continuing to monitor the situation.

    3. 8. december 2025 kl. 11.14 UTCinvestigating

      Beamery is investigating issues with our Sandbox US tenant relating to a Cloudflare outage following scheduled maintenance.   https://www.cloudflarestatus.com/

    Cloudflare Global Network Outage

    Startede 18. november 2025 kl. 16.02 UTC · 0m

    IssuesMindre hændelse
    1. 2. december 2025 kl. 21.14 UTCresolved

      All services are operating normally

    2. 2. december 2025 kl. 21.14 UTCidentified

      Cloudflare service causing access issues to Beamery

    3. 2. december 2025 kl. 21.14 UTCmonitoring

      Cloudflare service outage is continuing to cause intermittent access issues to Beamery services. We are closely monitoring the situation.

    Elevated failure rates on Beamery systems due to outage of Cloud Provider

    Startede 20. oktober 2025 kl. 22.57 UTC · 0m

    IssuesMindre hændelse
    1. 2. december 2025 kl. 21.20 UTCinvestigating

      We are investigating an increase in errors using Beamery. This is related to the major AWS outage causing a major incident on one of our third-party providers.

    2. 2. december 2025 kl. 21.20 UTCresolved

      All services are operating normally.

    3. 2. december 2025 kl. 21.20 UTCmonitoring

      All services are operating normally. Some customers based in the US may still experience loading issues on the Beamery application until the third-party fully resolves their issue. We have observed improvements and expect full resolution soon.

    LinkedIn CRM Connect Sync Delays

    Startede 7. oktober 2025 kl. 14.35 UTC · 0m

    IssuesMindre hændelse
    1. 2. december 2025 kl. 21.28 UTCinvestigating

      LinkedIn CRM Connect sync is delayed

    2. 2. december 2025 kl. 21.28 UTCresolved

      Errors are back down and normal operations have resumed

    Degraded performance across various modules

    Startede 16. september 2025 kl. 11.09 UTC · 0m

    IssuesMindre hændelse
    1. 2. december 2025 kl. 21.32 UTCinvestigating

      Across all environments, several modules within Beamery CRM are not functioning as expected, including: • Extension - Generate Email • Candidate Portals • Job Description Generation • Job Description Parsing • Recipes AI Search Beamery Engineering is currently investigating, and further updates will be provided. We thank you for your patience.

    2. 2. december 2025 kl. 21.32 UTCresolved

      All services are operating normally

    Some customers cannot access Beamery via SSO

    Startede 15. september 2025 kl. 16.25 UTC · 0m

    OutageStørre hændelse
    1. 2. december 2025 kl. 21.39 UTCinvestigating

      Some customers are unable to access Beamery via SSO

    2. 2. december 2025 kl. 21.39 UTCresolved

      All affected customers have been contacted with resolution steps and we have confirmed the issue is no longer present for all who have completed the steps.