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    Campuslabs driftsforstyrrelser

    54 Campuslabs incidents · april 2023 — official updates, affected components, duration and resolution details.

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    Kan ikke handle på Event- eller registreringsindsendelser

    Startede 10. september 2026 kl. 17.23 UTC · 19h 44m

    OutageStørre hændelse
    Berørte komponenter
    Forms, Elections, and Registrations
    1. 10. september 2026 kl. 17.23 UTCinvestigating

      Vi undersøger i øjeblikket dette spørgsmål.

    2. 11. september 2026 kl. 13.07 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    ECIA program kan ikke finde begivenheder

    Startede 14. august 2026 kl. 13.43 UTC · 27d 3h

    OutageKritisk hændelse
    Berørte komponenter
    Event Check-in App
    1. 14. august 2026 kl. 13.43 UTCinvestigating

      Vi undersøger i øjeblikket dette spørgsmål.

    2. 14. august 2026 kl. 21.09 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    3. 10. september 2026 kl. 17.21 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Timeout ved tilslutning til SFTP- server

    Startede 29. juli 2026 kl. 15.34 UTC · 15d 21h

    OutageKritisk hændelse
    Berørte komponenter
    FTPS
    1. 29. juli 2026 kl. 15.34 UTCinvestigating

      Vi undersøger i øjeblikket dette spørgsmål.

    2. 29. juli 2026 kl. 16.09 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    3. 14. august 2026 kl. 13.19 UTCresolved

      {nummer} i {område / produkt} blev løst fra cirka {tid} og der er ikke rapporteret om yderligere hændelser.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Site Performance and Navigation Issues

    Startede 23. juli 2026 kl. 13.15 UTC · 22h 58m

    IssuesMindre hændelse
    Berørte komponenter
    Explore web interfaceAdministration web interfaceForms, Elections, and RegistrationsBudgeting web interfaceAction Center web interface
    1. 23. juli 2026 kl. 13.15 UTCinvestigating

      Vi undersøger i øjeblikket et spørgsmål, der berører visse administrative funktioner i Engage. Brugere kan opleve fejl eller være ude af stand til at få adgang til nogle administrative sider og arbejdsgange. Vores team undersøger aktivt problemet og arbejder på at genoprette fuld funktionalitet. Vi vil levere opdateringer, efterhånden som flere oplysninger bliver tilgængelige.

    2. 23. juli 2026 kl. 16.00 UTCinvestigating

      Vi fortsætter med at undersøge dette spørgsmål.

    3. 23. juli 2026 kl. 19.25 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    4. 24. juli 2026 kl. 12.14 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Baseline Performance Issues

    Startede 6. juli 2026 kl. 18.28 UTC · 19h 37m

    IssuesMindre hændelse
    Berørte komponenter
    Survey CollectionAdministration Interface
    1. 6. juli 2026 kl. 18.28 UTCinvestigating

      We are currently investigating this issue.

    2. 7. juli 2026 kl. 14.05 UTCresolved

      This incident has been resolved.

    Site Performance and Navigation Issues

    Startede 16. juni 2026 kl. 18.46 UTC · 1h 12m

    OutageStørre hændelse
    Berørte komponenter
    Explore web interfaceAdministration web interfaceForms, Elections, and RegistrationsPublic APIVanity URLsBudgeting web interfaceEvent Check-in AppMail RelaysCorq AppAction Center web interface
    1. 16. juni 2026 kl. 18.46 UTCinvestigating

      We are investigating an issue impacting functionality in Engage. Users may experience pages failing to load, errors when accessing the site. Our team is actively working to restore full admin functionality.

    2. 16. juni 2026 kl. 19.13 UTCmonitoring

      Some users are experiencing intermittent connectivity issues following a recent domain registrar transfer. During a brief window in the transfer process, we believe some DNS resolvers cached incorrect nameserver information. Our DNS records are correct and fully operational, and affected users will restore automatically as their DNS cache expires. For Windows users, you can do this by restarting your device or opening Command Prompt and running the following command: ipconfig /flushdns Once completed, please try accessing the site again and let us know if the issue persists.

    3. 16. juni 2026 kl. 19.59 UTCresolved

      Some users are experiencing intermittent connectivity issues following a recent domain registrar transfer. During a brief window in the transfer process, we believe some DNS resolvers cached incorrect nameserver information. Our DNS records are correct and fully operational, and affected users will restore automatically as their DNS cache expires. For Windows users: Restart your computer, or Open Command Prompt and run: ipconfig /flushdns For Mac Users: Restart Device or Open Terminal. Run Commands: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder Once completed, please try accessing the site again and let us know if the issue persists.

    Site Performance and Navigation Issues

    Startede 16. juni 2026 kl. 14.37 UTC · 3h 12m

    OutageStørre hændelse
    Berørte komponenter
    Explore web interfaceAdministration web interfaceForms, Elections, and RegistrationsPublic APIVanity URLsBudgeting web interfaceEvent Check-in AppMail RelaysCorq AppAction Center web interface
    1. 16. juni 2026 kl. 14.37 UTCinvestigating

      We are investigating an issue impacting functionality in Engage. Users may experience pages failing to load, errors when accessing the admin navigation, and reports failing to download. Our team is actively working to restore full admin functionality.

    2. 16. juni 2026 kl. 16.02 UTCidentified

      We are actively working to correct an issue with site functionality and navigation in Engage. This issue should be resolved for our .com domains in the U.S., and we are actively working through updates for the remaining areas now. As these updates propagate, you should begin to see admin navigation, pages, and reports coming back online. We will post further updates shortly.

    3. 16. juni 2026 kl. 16.42 UTCmonitoring

      We believe the issue has been addressed. We will continue monitoring and post a final update soon.

    4. 16. juni 2026 kl. 17.49 UTCresolved

      This incident has been resolved.

    Investigating Issue

    Startede 14. maj 2026 kl. 15.12 UTC · 3d 21h

    Pending
    Berørte komponenter
    Explore web interfaceAdministration web interfaceForms, Elections, and RegistrationsPublic APIAction Center web interface
    1. 14. maj 2026 kl. 15.12 UTCinvestigating

      We are currently investigating an issue with site navigation and features in Engage

    2. 14. maj 2026 kl. 17.18 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18. maj 2026 kl. 12.27 UTCinvestigating

      The issue affecting site navigation and features in Engage has been resolved, and all functionality is now operating normally. If you continue to experience any issues, please contact Support

    4. 18. maj 2026 kl. 12.31 UTCresolved

      This incident has been resolved.

    Error message when viewing some standards

    Startede 16. februar 2026 kl. 18.05 UTC · 1d 19h

    IssuesMindre hændelse
    1. 16. februar 2026 kl. 18.05 UTCinvestigating

      We are aware of an "Unexpected Error" message appearing when attempting to view or edit standards in Accreditation that have a Credentials Roster attached. The Development Team is currently investigating the cause of the error.

    2. 18. februar 2026 kl. 13.40 UTCresolved

      The Accreditation standards and Credentials Rosters are now loading as expected.

    Investigating Issue

    Startede 18. november 2025 kl. 13.59 UTC · 14d 5h

    OutageStørre hændelse
    Berørte komponenter
    Explore web interfaceAdministration web interfaceForms, Elections, and RegistrationsPublic APIVanity URLsBudgeting web interfaceEvent Check-in AppMail RelaysCorq AppAction Center web interface
    1. 18. november 2025 kl. 13.59 UTCinvestigating

      A third party service provider, Cloudflare, is experiencing issues this morning. Users may be unable to access their Engage instance. When the Cloudflare issue is resolved, we expect Engage to operate as expected.

    2. 18. november 2025 kl. 14.55 UTCmonitoring

      We believe the Cloudflare issue affecting Engage has been addressed. We will continue monitoring and post a final update soon.

    3. 18. november 2025 kl. 15.45 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 19. november 2025 kl. 13.56 UTCinvestigating

      We are receiving reports of users who have been unable to access their Engage site. Our Development team is currently reviewing the state of the application.

    5. 19. november 2025 kl. 19.41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 2. december 2025 kl. 19.53 UTCresolved

      The issue with Engage access has been resolved and no further incidents have been reported.

    Engage - Degraded performance for Forms

    Startede 16. september 2025 kl. 14.18 UTC · 2d 1h

    OutageStørre hændelse
    Berørte komponenter
    Forms, Elections, and Registrations
    1. 16. september 2025 kl. 14.18 UTCinvestigating

      We are currently investigating an issue with Forms in Engage. Users should still be able to submit forms, but viewing submissions is affected.

    2. 17. september 2025 kl. 13.02 UTCmonitoring

      A recent fix was deployed for the submission errors, and the issue appears to be resolved. Our team will continue monitoring closely throughout the day in case anything resurfaces.

    3. 18. september 2025 kl. 15.33 UTCresolved

      The issue with forms in Engage was resolved and no further incidents have been reported.

    Investigating Issue

    Startede 20. august 2025 kl. 15.21 UTC · 26d 22h

    Pending
    Berørte komponenter
    Explore web interfaceAdministration web interfaceForms, Elections, and RegistrationsPublic APIVanity URLsBudgeting web interfaceEvent Check-in AppMail RelaysCorq AppAction Center web interface
    1. 20. august 2025 kl. 15.21 UTCinvestigating

      We are currently investigating an issue with various areas of the Engage application.

    2. 25. august 2025 kl. 15.03 UTCinvestigating

      We are continuing to investigate this issue.

    3. 25. august 2025 kl. 15.03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16. september 2025 kl. 14.19 UTCresolved

      This incident has been resolved.

    Baseline survey header images are not displaying

    Startede 9. juli 2025 kl. 17.24 UTC · 22h 26m

    IssuesMindre hændelse
    Berørte komponenter
    Survey Collection
    1. 9. juli 2025 kl. 17.24 UTCinvestigating

      We are currently investigating this issue.

    2. 10. juli 2025 kl. 15.50 UTCresolved

      This incident has been resolved.

    Issue Pulling Course Reports

    Startede 5. juni 2025 kl. 19.13 UTC · 23h 54m

    OutageStørre hændelse
    1. 5. juni 2025 kl. 19.13 UTCinvestigating

      We are currently seeing an issue pulling course reports for admins and faculty. Technical teams are investigating this issue.

    2. 6. juni 2025 kl. 19.07 UTCresolved

      The issue with Reporting in Evaluate was resolved and no further incidents have been reported.

    Investigating Issue

    Startede 8. maj 2025 kl. 12.55 UTC · 3h 59m

    IssuesMindre hændelse
    Berørte komponenter
    Forms, Elections, and Registrations
    1. 8. maj 2025 kl. 12.55 UTCinvestigating

      We are currently investigating an issue with Forms in Engage which prevents Forms featuring Additional Fields from being successfully completed.

    2. 8. maj 2025 kl. 16.54 UTCresolved

      The issue with Form in Engage was resolved as of approximately 12:30 PM EST and no further incidents have been reported.

    Investigating Issue - Engage

    Startede 18. november 2024 kl. 13.58 UTC · 53m

    IssuesMindre hændelse
    Berørte komponenter
    Action Center web interface
    1. 18. november 2024 kl. 13.58 UTCinvestigating

      We are currently investigating an issue with creating and editing Events in Engage. We will post an update shortly.

    2. 18. november 2024 kl. 14.52 UTCresolved

      The issue with creating and editing Events in Engage was resolved as of approximately 9:40am ET and no further incidents have been reported.

    Investigating Issue - Engage

    Startede 31. oktober 2024 kl. 14.42 UTC · 16m

    IssuesMindre hændelse
    Berørte komponenter
    Explore web interfaceAdministration web interfaceForms, Elections, and RegistrationsBudgeting web interfaceEvent Check-in AppCorq AppAction Center web interface
    1. 31. oktober 2024 kl. 14.42 UTCinvestigating

      We are currently investigating an issue with accessing Engage. We will post an update shortly.

    2. 31. oktober 2024 kl. 14.58 UTCresolved

      The issue with accessing Engage was resolved as of approximately 10:47am ET and no further incidents have been reported.

    Investigating Issue - Portfolio

    Startede 30. oktober 2024 kl. 19.12 UTC · 16h 51m

    IssuesMindre hændelse
    1. 30. oktober 2024 kl. 19.12 UTCinvestigating

      We are currently investigating an issue with accessing Anthology Portfolio via LTI links in the LMS. We will post an update shortly.

    2. 31. oktober 2024 kl. 12.02 UTCresolved

      The issue with accessing Anthology Portfolio via LTI links in the LMS was resolved as of approximately 5:45pm ET and no further incidents have been reported.

    Issue Identified

    Startede 19. oktober 2024 kl. 23.24 UTC · 1h 15m

    IssuesMindre hændelse
    Berørte komponenter
    Forms, Elections, and Registrations
    1. 19. oktober 2024 kl. 23.24 UTCidentified

      We are actively working to correct an issue with reviewing and creating Forms in Engage.

    2. 20. oktober 2024 kl. 00.39 UTCresolved

      The issue with Forms in Engage was resolved as of approximately 8:00 PM EST.

    Investigating Issue - Portfolio

    Startede 11. oktober 2024 kl. 13.31 UTC · 32m

    IssuesMindre hændelse
    1. 11. oktober 2024 kl. 13.31 UTCinvestigating

      We are currently investigating an issue with accessing Anthology Portfolio via LTI links in the LMS. We will post an update shortly.

    2. 11. oktober 2024 kl. 14.03 UTCresolved

      The issue with accessing Anthology Portfolio via LTI links in the LMS was resolved as of approximately 9:55am ET and no further incidents have been reported.