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    Canva driftsforstyrrelser

    65 Canva incidents · juni 2025 — official updates, affected components, duration and resolution details.

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    Nogle brugere kan have problemer med at bruge Canva

    Startede 8. oktober 2026 kl. 16.42 UTC · 38m

    OutageStørre hændelse
    1. 8. oktober 2026 kl. 16.42 UTCinvestigating

      Nogle brugere har problemer med at skabe design fra skabeloner på hjemmesiden.

    2. 8. oktober 2026 kl. 17.20 UTCresolved

      Fix er landet og problemet er nu løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Nogle brugere kan have problemer med betalinger i Canva

    Startede 31. juli 2026 kl. 18.55 UTC · 1h 4m

    OutageStørre hændelse
    Berørte komponenter
    Billing and subscriptions
    1. 31. juli 2026 kl. 18.55 UTCinvestigating

      Nogle brugere kan have problemer med at bruge Canva. Vores hold undersøger det omgående, og vi vil snart opdatere det.

    2. 31. juli 2026 kl. 19.02 UTCidentified

      Vi har identificeret et problem i Canva. Vores hold arbejder på at løse problemet.

    3. 31. juli 2026 kl. 19.24 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    4. 31. juli 2026 kl. 19.58 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Some users may have issues using Canva

    Startede 13. juli 2026 kl. 22.57 UTC · 20m

    OutageStørre hændelse
    Berørte komponenter
    Billing and subscriptions
    1. 13. juli 2026 kl. 22.57 UTCinvestigating

      Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 13. juli 2026 kl. 23.04 UTCidentified

      The issue has been identified: - Users are shown the wrong status of their subscription

    3. 13. juli 2026 kl. 23.17 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may have issues downloading video designs

    Startede 12. juli 2026 kl. 08.38 UTC · 8h 51m

    OutageStørre hændelse
    Berørte komponenter
    Downloading designs
    1. 12. juli 2026 kl. 08.38 UTCidentified

      Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

    2. 12. juli 2026 kl. 17.29 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Users may have issue with Signup/Login via Microsoft

    Startede 9. juli 2026 kl. 17.55 UTC · 6h 39m

    IssuesMindre hændelse
    Berørte komponenter
    Login and signup
    1. 9. juli 2026 kl. 17.55 UTCinvestigating

      Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

    2. 9. juli 2026 kl. 17.58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9. juli 2026 kl. 23.23 UTCinvestigating

      We are continuing to investigate this issue and hope to have a fix in place soon.

    4. 10. juli 2026 kl. 00.13 UTCidentified

      The issue has been identified and a fix is being implemented.

    5. 10. juli 2026 kl. 00.34 UTCresolved

      This incident has been resolved.

    Some users may have issues using Canva

    Startede 9. juli 2026 kl. 12.50 UTC · 1h 13m

    IssuesMindre hændelse
    1. 9. juli 2026 kl. 12.50 UTCinvestigating

      Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 9. juli 2026 kl. 13.51 UTCmonitoring

      Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

    3. 9. juli 2026 kl. 14.04 UTCresolved

      This incident has been resolved.

    Some users may experience issues with formulas in downloaded Sheets

    Startede 6. juli 2026 kl. 07.00 UTC · 18h 24m

    IssuesMindre hændelse
    Berørte komponenter
    Downloading designs
    1. 6. juli 2026 kl. 07.00 UTCidentified

      Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

    2. 7. juli 2026 kl. 01.24 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Users may experience errors uploading media

    Startede 2. juli 2026 kl. 09.10 UTC · 1h 50m

    OutageStørre hændelse
    Berørte komponenter
    Media uploads
    1. 2. juli 2026 kl. 09.10 UTCinvestigating

      Users may experience errors uploading media to their Canva design

    2. 2. juli 2026 kl. 09.12 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2. juli 2026 kl. 11.00 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users in Australia and New Zealand may experience slower load times when using Canva

    Startede 2. juli 2026 kl. 00.44 UTC · 6h 0m

    IssuesMindre hændelse
    1. 2. juli 2026 kl. 00.44 UTCinvestigating

      We are currently investigating this issue.

    2. 2. juli 2026 kl. 02.21 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2. juli 2026 kl. 04.19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2. juli 2026 kl. 06.44 UTCresolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    Startede 23. juni 2026 kl. 23.01 UTC · 50m

    IssuesMindre hændelse
    1. 23. juni 2026 kl. 23.01 UTCinvestigating

      Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 23. juni 2026 kl. 23.19 UTCidentified

      We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

    3. 23. juni 2026 kl. 23.51 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may experience errors while accessing Canva Design Agent

    Startede 22. juni 2026 kl. 04.16 UTC · 3h 13m

    OutageStørre hændelse
    1. 22. juni 2026 kl. 04.16 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22. juni 2026 kl. 07.28 UTCresolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    Startede 17. juni 2026 kl. 02.53 UTC · 1h 2m

    OutageStørre hændelse
    Berørte komponenter
    iOS appiPad app
    1. 17. juni 2026 kl. 02.53 UTCinvestigating

      Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

    2. 17. juni 2026 kl. 02.54 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17. juni 2026 kl. 03.07 UTCidentified

      Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

    4. 17. juni 2026 kl. 03.26 UTCmonitoring

      A fix has been implemented and we are currently monitoring

    5. 17. juni 2026 kl. 03.54 UTCresolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    Startede 15. juni 2026 kl. 20.20 UTC · 43m

    OutageStørre hændelse
    Berørte komponenter
    Downloading designs
    1. 15. juni 2026 kl. 20.20 UTCinvestigating

      Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 15. juni 2026 kl. 20.30 UTCidentified

      Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

    3. 15. juni 2026 kl. 21.03 UTCresolved

      This incident has been resolved.

    Some users may experience slowness exporting video

    Startede 15. juni 2026 kl. 11.34 UTC · 36m

    IssuesMindre hændelse
    Berørte komponenter
    Downloading designs
    1. 15. juni 2026 kl. 11.34 UTCidentified

      The issue has been identified and our engineers are working to implement a fix.

    2. 15. juni 2026 kl. 12.10 UTCresolved

      This incident has been resolved.

    Some users may experience errors exporting video

    Startede 15. juni 2026 kl. 11.01 UTC · 22m

    OutageStørre hændelse
    1. 15. juni 2026 kl. 11.01 UTCidentified

      Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

    2. 15. juni 2026 kl. 11.22 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may experience intermittent issues using Canva

    Startede 12. juni 2026 kl. 04.45 UTC · 1h 40m

    IssuesMindre hændelse
    Berørte komponenter
    Templates pageEditing designsSharing designsLogin and signupDownloading designsMedia uploadsViewing designsProjects pageHome page
    1. 12. juni 2026 kl. 04.45 UTCidentified

      Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

    2. 12. juni 2026 kl. 05.16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12. juni 2026 kl. 06.25 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may have issues accessing designs on Canva

    Startede 9. juni 2026 kl. 03.41 UTC · 39m

    OutageStørre hændelse
    Berørte komponenter
    Editing designsViewing designs
    1. 9. juni 2026 kl. 03.41 UTCinvestigating

      Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 9. juni 2026 kl. 03.45 UTCidentified

      The issue has been identified and our engineers are working to implement a fix.

    3. 9. juni 2026 kl. 04.19 UTCresolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    Startede 29. maj 2026 kl. 01.46 UTC · 26m

    OutageStørre hændelse
    Berørte komponenter
    Billing and subscriptions
    1. 29. maj 2026 kl. 01.48 UTCinvestigating

      Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

    2. 29. maj 2026 kl. 01.58 UTCmonitoring

      A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

    3. 29. maj 2026 kl. 02.12 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users might experience intermittent errors in Canva

    Startede 22. maj 2026 kl. 03.34 UTC · 1h 7m

    OutageStørre hændelse
    1. 22. maj 2026 kl. 03.34 UTCinvestigating

      We are currently investigating the issue.

    2. 22. maj 2026 kl. 03.46 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22. maj 2026 kl. 04.07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22. maj 2026 kl. 04.41 UTCresolved

      This incident has been resolved.

    Intermittent errors uploading images and videos or using media editing tools

    Startede 21. maj 2026 kl. 04.56 UTC · 1h 32m

    IssuesMindre hændelse
    Berørte komponenter
    Media uploads
    1. 21. maj 2026 kl. 04.56 UTCidentified

      Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

    2. 21. maj 2026 kl. 05.40 UTCmonitoring

      We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

    3. 21. maj 2026 kl. 06.28 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.