Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Cexio driftsforstyrrelser

    13 Cexio incidents · september 2025 — official updates, affected components, duration and resolution details.

    Tilbage til aktuel status

    CEX.IO Pay is temporarily unavailable to customers from EU region

    Startede 8. juni 2026 kl. 10.53 UTC · I gang

    Pending
    1. 8. juni 2026 kl. 10.53 UTCinvestigating

      We are currently investigating this issue.

    2. 8. juni 2026 kl. 10.53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    CEX.IO Card Update

    Startede 22. januar 2026 kl. 14.32 UTC · I gang

    OutageKritisk hændelse
    Berørte komponenter
    Card orderingCard transactions
    1. 22. januar 2026 kl. 14.32 UTCmonitoring

      Starting February 3, 2026, payments are unavailable. We are working to transition to a new card-issuing partner. Tap to learn more. https://support.cex.io/en/articles/13460417-important-cex-io-card-update.

    2. 7. april 2026 kl. 10.15 UTCmonitoring

      We are continuing to monitor for any further issues.

    Degraded Performance – Customer Support

    Startede 9. januar 2026 kl. 20.13 UTC · 39m

    IssuesMindre hændelse
    Berørte komponenter
    Customer Support
    1. 9. januar 2026 kl. 20.13 UTCinvestigating

      We are currently experiencing degraded performance in our Customer Support systems.

    2. 9. januar 2026 kl. 20.51 UTCresolved

      This incident has been resolved.

    USD and GBP card withdrawals maintenance (degraded performance)

    Startede 17. december 2025 kl. 13.04 UTC · 22h 11m

    IssuesMindre hændelse
    Berørte komponenter
    Card Withdrawals
    1. 17. december 2025 kl. 13.04 UTCinvestigating

      We are currently investigating this issue.

    2. 18. december 2025 kl. 11.15 UTCresolved

      This incident has been resolved.

    Faster Payments deposits maintenance

    Startede 17. december 2025 kl. 10.32 UTC · 105d 5h

    IssuesMindre hændelse
    Berørte komponenter
    Faster Payments (withdrawals only)
    1. 17. december 2025 kl. 10.32 UTCinvestigating

      We are currently investigating this issue.

    2. 20. marts 2026 kl. 17.09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 1. april 2026 kl. 15.33 UTCresolved

      Faster payments are now available for withdrawals-only.

    CEX.IO Card EURC transactions maintenance

    Startede 7. december 2025 kl. 16.15 UTC · 24m

    IssuesMindre hændelse
    Berørte komponenter
    Card transactions
    1. 7. december 2025 kl. 16.15 UTCinvestigating

      We are experiencing issues with EURC payments via CEX.IO Card. Please exchange these assets for other currencies for a successful transaction.

    2. 7. december 2025 kl. 16.39 UTCresolved

      This incident has been resolved.

    CEX.IO Card transactions maintenance

    Startede 30. november 2025 kl. 15.43 UTC · 1h 31m

    IssuesMindre hændelse
    Berørte komponenter
    Card transactions
    1. 30. november 2025 kl. 15.43 UTCinvestigating

      We are currently investigating this issue.

    2. 30. november 2025 kl. 16.41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30. november 2025 kl. 17.13 UTCresolved

      This incident has been resolved.

    CEX.IO Spot Trading. Degraded performance. Investigating

    Startede 30. november 2025 kl. 11.29 UTC · 22h 7m

    IssuesMindre hændelse
    Berørte komponenter
    ReportsFinance ManagementProfile ManagementLoginTrading
    1. 30. november 2025 kl. 11.29 UTCinvestigating

      We are currently investigating this issue.

    2. 1. december 2025 kl. 09.06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. december 2025 kl. 09.35 UTCresolved

      This incident has been resolved.

    CEX.IO Card Maintenance

    Startede 20. november 2025 kl. 12.04 UTC · 49m

    OutageStørre hændelse
    Berørte komponenter
    Card orderingCard transactions
    1. 20. november 2025 kl. 12.04 UTCinvestigating

      Some card transactions may currently fail due to service disruptions. The relevant team is working to resolve the issue as quickly as possible. Thank you for your understanding!

    2. 20. november 2025 kl. 12.52 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. november 2025 kl. 12.53 UTCresolved

      This incident has been resolved.

    CEX.IO Ecosystem maintenance

    Startede 18. november 2025 kl. 11.44 UTC · 7h 48m

    IssuesMindre hændelse
    Berørte komponenter
    RegistrationsCrypto withdrawalsEmail DeliveryCustomer SupportCrypto depositsAffiliate programEarnHelp CenterAll fiat and crypto transactionsCEX.IO CardLoginInstant Buy/SellWebsite availabilitySpot and Margin TradingCEX UniversityVerification
    1. 18. november 2025 kl. 11.44 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18. november 2025 kl. 11.49 UTCidentified

      We are observing an issue on Cloudflare’s side

    3. 18. november 2025 kl. 13.16 UTCidentified

      Cloudflare Global Network is experiencing issues. We are monitoring their status and expect service to return to normal as soon as their network is fully restored.

    4. 18. november 2025 kl. 15.28 UTCmonitoring

      Cloudflare has implemented a fix for the network issues. The primary incident is believed to be resolved. We are now actively monitoring our services closely to confirm full stability. Users may experience brief disruptions as the global network fully returns to normal.

    5. 18. november 2025 kl. 18.01 UTCmonitoring

      Cloudflare provided the following update: "Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network. Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time. We will provide a final update once our investigation is complete."

    6. 18. november 2025 kl. 19.32 UTCresolved

      This incident has been resolved.

    KSM transactions maintenance

    Startede 6. november 2025 kl. 11.44 UTC · 4d 22h

    MaintenanceVedligeholdelse
    Berørte komponenter
    KSMKSM
    1. 6. november 2025 kl. 11.44 UTCinvestigating

      We are currently investigating this issue.

    2. 11. november 2025 kl. 09.52 UTCresolved

      This incident has been resolved.

    DOT transactions maintenance

    Startede 4. november 2025 kl. 12.39 UTC · 6d 22h

    MaintenanceVedligeholdelse
    Berørte komponenter
    DOTDOT
    1. 4. november 2025 kl. 12.39 UTCinvestigating

      We are currently investigating this issue.

    2. 11. november 2025 kl. 11.07 UTCresolved

      This incident has been resolved.

    Domestic Wire transactions maintenance

    Startede 22. september 2025 kl. 10.49 UTC · 179d 3h

    IssuesMindre hændelse
    1. 22. september 2025 kl. 10.49 UTCinvestigating

      We are currently investigating this issue.

    2. 20. marts 2026 kl. 13.54 UTCresolved

      Wire transfers have been retired. This component has been removed from our status page.