Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Cisco Meraki driftsforstyrrelser

    54 Cisco Meraki incidents · april 2024 — official updates, affected components, duration and resolution details.

    Tilbage til aktuel status

    Afbrydelse af skykommunikation

    Startede 14. oktober 2026 kl. 13.58 UTC · 3h 12m

    OutageStørre hændelse
    Berørte komponenter
    End User Device ConnectivityDashboard
    1. 14. oktober 2026 kl. 13.58 UTCinvestigating

      Vi undersøger et problem med enheden til Cloud Kommunikation, der påvirker nogle brugere. Næste opdatering, så snart mere information bliver tilgængelig.

    2. 14. oktober 2026 kl. 14.15 UTCidentified

      Vi har identificeret problemet og arbejder på at afhjælpe det nu. Vi vil levere yderligere opdateringer som hændelsen skrider frem.

    3. 14. oktober 2026 kl. 16.26 UTCmonitoring

      Vi har indsat en fix og regelmæssig service er nu genoprettet. Vi vil fortsat overvåge situationen. Du bedes kontakte Meraki Support, hvis du stadig oplever en service afbrydelse.

    4. 14. oktober 2026 kl. 17.10 UTCresolved

      Denne hændelse er nu løst. Vi beklager enhver afbrydelse af Deres tjeneste.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Dashboard pages not loading

    Startede 5. august 2026 kl. 23.44 UTC · 2h 4m

    OutageKritisk hændelse
    Berørte komponenter
    DashboardDashboardDashboardDashboardDashboardDashboard
    1. 5. august 2026 kl. 23.44 UTCinvestigating

      We are aware of an issue affecting Dashboard that may be causing pages not to load for some customers. At this time, device connectivity and user data remain unaffected. Our team is actively investigating the issue and working toward a resolution. We will provide another update as soon as we have more information.

    2. 5. august 2026 kl. 23.58 UTCmonitoring

      Our teams have identified the root cause and applied a mitigation. We are seeing improved behavior and are monitoring all systems to ensure they are operating as expected.

    3. 6. august 2026 kl. 00.24 UTCmonitoring

      We are continuing to monitor for any further issues. All systems are operating as expected right now.

    4. 6. august 2026 kl. 01.48 UTCresolved

      This incident has been resolved.

    Kamera API fejl

    Startede 15. juli 2026 kl. 17.43 UTC · 1h 27m

    IssuesMindre hændelse
    Berørte komponenter
    CameraAPIAPIAPICameraCameraAPICamera
    1. 15. juli 2026 kl. 17.43 UTCidentified

      Vi er klar over, at nogle kunder kan modtage mislykkede svar fra generateSnapshot Camera API endpoint (modtage en intern auth fejl). Vores hold undersøger sagen og har identificeret problemet.

    2. 15. juli 2026 kl. 19.11 UTCresolved

      Vores hold har med succes afhjulpet det problem, der påvirkede kunderne. Det er blevet bekræftet, at den generateSnapshot Camera API endepunkt reagerer som forventet. Hvis du fortsat har problemer, bedes du kontakte Kundesupport.

    Automatisk oversat fra den officielle hændelsesopdatering.

    API Outage

    Startede 23. juni 2026 kl. 23.44 UTC · 55m

    OutageKritisk hændelse
    Berørte komponenter
    APIAPIAPIAPIAPIAPI
    1. 23. juni 2026 kl. 23.44 UTCinvestigating

      We are aware that API requests are failing for many customers.  Our teams are investigating the issue now, and we'll provide an update as soon as we know more.

    2. 24. juni 2026 kl. 00.24 UTCmonitoring

      The issue was determined to be a routine infrastructure version upgrade that had an unexpected side-effect. Teams are in the process of rolling back the infrastructure to the last known-good version. We continue to monitor systems to confirm API calls are being responded to as expected.

    3. 24. juni 2026 kl. 00.39 UTCresolved

      The issue with API responses has been Resolved.  If you continue to see issues with failed API calls, please reach out to Customer Support.

    Dashboard Display Issue

    Startede 12. juni 2026 kl. 03.20 UTC · 2h 41m

    IssuesMindre hændelse
    Berørte komponenter
    DashboardDashboardDashboardDashboardDashboard
    1. 12. juni 2026 kl. 03.20 UTCinvestigating

      We are aware of an issue affecting Dashboard that may be causing some pages to display incorrectly for some customers. Our team is actively investigating the issue and working toward a resolution. We will provide another update as soon as we have more information.

    2. 12. juni 2026 kl. 04.03 UTCmonitoring

      Our teams have identified the root cause and applied a mitigation. We are seeing improved behavior and are monitoring all systems to ensure they are operating as expected.

    3. 12. juni 2026 kl. 06.01 UTCresolved

      This incident has been resolved.

    Dashboard Saving Issues

    Startede 21. maj 2026 kl. 11.42 UTC · 2h 27m

    IssuesMindre hændelse
    Berørte komponenter
    SwitchEnd User Device ConnectivityAccess PointNetwork Device ConnectivityNetwork Device ConnectivitySwitchWAN applianceWAN applianceEnd User Device ConnectivityDashboardEnd User Device ConnectivityCameraAccess PointSwitchDashboardAccess PointSwitchNetwork Device ConnectivityDashboardNetwork Device ConnectivityNetwork Device ConnectivitySwitchAPIAccess PointEnd User Device ConnectivityWAN applianceWAN applianceAccess PointAPIEnd User Device ConnectivityAPIAccess PointAPIAPINetwork Device ConnectivityDashboardWAN applianceDashboardSwitchDashboardCameraEnd User Device ConnectivityCameraWAN applianceAPICamera
    1. 21. maj 2026 kl. 11.42 UTCidentified

      We have identified an issue currently whereby some customers are unable to make changes in the Cisco Meraki dashboard. Our teams are currently actively working to resolve this issue. As a workaround to avoid this issue please review addresses populated on devices in your dashboard based on the invalid characters shown in the error message received when attempting to save.

    2. 21. maj 2026 kl. 13.43 UTCmonitoring

      Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems.

    3. 21. maj 2026 kl. 14.10 UTCresolved

      This incident has been resolved.

    Dashboard issues with Live Data

    Startede 1. maj 2026 kl. 18.15 UTC · 4h 59m

    IssuesMindre hændelse
    Berørte komponenter
    DashboardDashboardDashboardDashboardDashboardDashboard
    1. 1. maj 2026 kl. 18.15 UTCinvestigating

      We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices. We are actively triaging the issue, and will post an update when we know more.

    2. 1. maj 2026 kl. 18.34 UTCmonitoring

      Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems.

    3. 1. maj 2026 kl. 23.14 UTCresolved

      Our teams have confirmed that the prior issues regarding Live Tools and/or viewing live data for network devices have been resolved.  All systems are now operating normally.  If you continue to see issues, please contact Meraki Customer Support.

    Dashboard issues with Live data

    Startede 28. april 2026 kl. 16.10 UTC · 3h 9m

    IssuesMindre hændelse
    Berørte komponenter
    DashboardDashboardDashboardDashboardDashboardDashboard
    1. 28. april 2026 kl. 16.10 UTCinvestigating

      We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices.  We are actively triaging the issue, and will post an update when we know more.

    2. 28. april 2026 kl. 17.41 UTCmonitoring

      Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems

    3. 28. april 2026 kl. 19.19 UTCresolved

      Our teams have confirmed that the prior issues regarding Live Tools and/or viewing live data for network devices have been resolved.  All systems are now operating normally.  If you continue to see issues, please contact Meraki Customer Support.

    Meraki Support Email Issues

    Startede 14. april 2026 kl. 19.11 UTC · 18m

    Pending
    1. 14. april 2026 kl. 19.11 UTCinvestigating

      We are aware of an issue where emails sent to Meraki support are bouncing. If you need to contact Meraki support, please call in to any of our hotlines or provide case updates through the Support Center of the Meraki Dashboard For information on our different regional hotlines, please visit meraki.cisco.com/meraki-support/overview/

    2. 14. april 2026 kl. 19.22 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. 14. april 2026 kl. 19.28 UTCresolved

      This incident has been resolved.

    Cloud connectivity

    Startede 15. december 2025 kl. 18.09 UTC · 3h 6m

    IssuesMindre hændelse
    1. 15. december 2025 kl. 18.09 UTCidentified

      We are aware that some customers are having issues with Meraki cloud authentication, device to cloud connectivity and similar cloud services which rely on live network telemetry. Our engineers are actively working on remediating these issues.

    2. 15. december 2025 kl. 19.24 UTCmonitoring

      A mitigation is in place that has restored normal functionality. Our engineering teams continue to monitor this solution to confirm correct behavior.

    3. 15. december 2025 kl. 21.15 UTCresolved

      This incident is now resolved. All systems should be operating normally at this time. If you continue to experience issues, please feel free to contact Customer Support.

    Meraki Support Phone Outage

    Startede 20. oktober 2025 kl. 15.08 UTC · 9h 59m

    Pending
    1. 20. oktober 2025 kl. 15.08 UTCinvestigating

      We are currently experiencing issues connecting to the Support team via phones. Our team is actively working on this. For new cases, please open a case and choose the "Call In" option including "Outage Oct/20" in the subject. For existing cases, please provide a case comment with the phrase "Outage".

    2. 20. oktober 2025 kl. 16.45 UTCmonitoring

      We are actively monitoring the situation related to issues connecting to the Support team via phone. If you continue to experience issues attempting to contact us via our Support Hotline please follow these steps. For new cases, please open a case and choose the "Call In" option including "Outage Oct/20" in the subject. For existing cases, please provide a case comment with the phrase "Outage. We appreciate your patience and understanding as we work to restore full service.

    3. 20. oktober 2025 kl. 21.38 UTCmonitoring

      We are continuing to monitor the situation related to issues connecting to the Support team via phone, with indications that the service is recovering. If you continue to experience issues attempting to contact us via our Support Hotline please follow these steps. For new cases, please open a case and choose the "Call In" option including "Outage Oct/20" in the subject. For existing cases, please provide a case comment with the phrase "Outage. We appreciate your patience and understanding as we work to restore full service.

    4. 21. oktober 2025 kl. 01.07 UTCresolved

      The issues connecting to the Support team via phone are now resolved. Thank you for your patience.

    Meraki Support Phone Outage

    Startede 15. oktober 2025 kl. 19.46 UTC · 2h 45m

    Pending
    1. 15. oktober 2025 kl. 19.46 UTCinvestigating

      We are currently experiencing issues connecting to the Support team via phone. Our team is actively working to resolve this as quickly as possible. For new cases please open a case and choose the "Call In" option, for existing cases please provide a case comment with the phrase "10-15-Outage" and we will reach out to you as soon as possible. We appreciate your patience and understanding as we work to restore full service.

    2. 15. oktober 2025 kl. 21.49 UTCmonitoring

      The issue involving customers being unable to reach our support team via phone has been resolved. We are actively monitoring the situation but if you continue to experience issues attempting to contact us via our Support Hotline please follow these steps. For new cases please open a case and choose the "Call In" option, for existing cases please provide a case comment with the phrase "10-15-Outage" and we will reach out to you as soon as possible. We appreciate your patience and understanding as we work to restore full service.

    3. 15. oktober 2025 kl. 22.31 UTCresolved

      The issue involving customers being unable to reach our support team via phone has been resolved. If you continue to experience issues attempting to contact us via our Support Hotline please follow these steps. For new cases please open a case and choose the "Call In" option, for existing cases please provide a case comment with the phrase "10-15-Outage" and we will reach out to you as soon as possible.

    MX DDNS issues

    Startede 8. oktober 2025 kl. 18.57 UTC · 1h 20m

    OutageStørre hændelse
    1. 8. oktober 2025 kl. 18.57 UTCmonitoring

      We are aware that some customers using MX (firewall) devices may be experiencing issues with DDNS. We have pinpointed the source of the issue, and are in the process of rolling out a mitigation.

    2. 8. oktober 2025 kl. 20.17 UTCresolved

      The mitigation for the earlier MX (firewall) DDNS issues has been fully propagated and verified. Normal DDNS functionality has been restored to all MX (firewall) devices. If you continue to have issues, please contact Meraki Customer Support.

    Load Times and Timeouts on Subscription Organization Dashboards

    Startede 1. oktober 2025 kl. 20.52 UTC · 1h 49m

    Pending
    1. 1. oktober 2025 kl. 20.52 UTCinvestigating

      We are currently investigating an issue causing slower load times and intermittent timeout errors when accessing dashboard pages for organizations with subscription-based licensing. Affected users may encounter delays or receive timeout messages when loading these pages. Organizations using other licensing models are not impacted. We are actively working to resolve the issue and will provide updates as more information becomes available.

    2. 1. oktober 2025 kl. 21.41 UTCmonitoring

      The underlying cause of increased load times and intermittent timeouts for dashboard pages in subscription-based organizations has been identified. We have implemented changes to improve system performance, and impacted users should now see normal load times. We are closely monitoring the system to ensure stability. Further updates will be provided as we work toward a permanent resolution.

    3. 1. oktober 2025 kl. 22.41 UTCresolved

      The recent issue causing slow load times and intermittent timeouts for dashboard pages in subscription-based organizations has been resolved. System performance has returned to normal, and all affected services are operating as expected. If you continue to experience any issues, please contact our support team for further assistance.

    Campus Gateway and cloud-managed Catalyst connectivity

    Startede 15. juli 2025 kl. 16.47 UTC · 1h 23m

    OutageStørre hændelse
    1. 15. juli 2025 kl. 16.47 UTCidentified

      Due to unforeseen congestion in communications proxies that serve the Campus Gateway and subset of Catalyst switches running in IOS-native mode, we are seeing a degradation in cloud connectivity. For Campus Gateway, connected Access Points previously configured and operating are unaffected. For some customers, this has resulted in issues connecting to their Campus Gateways or Catalyst switches to monitor or manage devices. Our engineers are aware of the problem, and are actively working towards a solution.

    2. 15. juli 2025 kl. 18.11 UTCresolved

      Our engineering teams have implemented changes to mitigate the impact of the previously-reported communications issues. Our teams consider this issue resolved at this time. If you continue to have issues, please reach out to Meraki Customer Support.

    Device-to-Cloud Connectivity Issues

    Startede 21. april 2025 kl. 23.29 UTC · 3h 46m

    OutageStørre hændelse
    1. 21. april 2025 kl. 23.29 UTCinvestigating

      We are aware that a subset of newly added devices are having issues connecting to the Cisco Meraki Dashboard. Devices already online and connected should not be experiencing any impact. Our teams are actively investigating the issue.

    2. 22. april 2025 kl. 01.27 UTCidentified

      We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses.

    3. 22. april 2025 kl. 02.11 UTCmonitoring

      Our teams have deployed a fix and all services should be restored now. We are continuing to monitor the situation.

    4. 22. april 2025 kl. 03.15 UTCresolved

      This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Cisco Meraki Support.

    EMEA Cloud Monitored Catalyst Switches appearing offline in the Dashboard

    Startede 17. april 2025 kl. 09.30 UTC · 7h 20m

    IssuesMindre hændelse
    1. 17. april 2025 kl. 09.30 UTCinvestigating

      We are aware that some customers in EMEA are experiencing Cloud Monitored Catalyst Switches appearing offline in the Dashboard and we are actively investigating this issue. We will provide the next update as soon as more information becomes available.

    2. 17. april 2025 kl. 12.50 UTCinvestigating

      We are continuing to investigate this issue. We will provide the next update as soon as more information becomes available.

    3. 17. april 2025 kl. 13.08 UTCidentified

      We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses.

    4. 17. april 2025 kl. 16.24 UTCmonitoring

      Our teams have deployed a fix and regular service is now restored. We are continuing to monitor the situation.

    5. 17. april 2025 kl. 16.50 UTCresolved

      This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.

    MX Unexpectedly Rebooting

    Startede 16. april 2025 kl. 11.27 UTC · 5h 49m

    OutageStørre hændelse
    1. 16. april 2025 kl. 11.27 UTCinvestigating

      We are aware that some customers are experiencing Meraki MX reboots, and we are actively investigating this issue. We will provide the next update as soon as more information becomes available.

    2. 16. april 2025 kl. 12.45 UTCidentified

      We have identified that a subset of devices running IPS/IDS are experiencing unexpected reboots. We are working on a remediation plan to restore device stability.

    3. 16. april 2025 kl. 13.54 UTCidentified

      A mitigation is being deployed to our systems and we are continuing to monitor the results. Your MX device may experience a further onetime reboot now during this remediation.

    4. 16. april 2025 kl. 14.44 UTCmonitoring

      We have deployed a fix and services are restored. We will continue to monitor the situation. Please reach out to Meraki Support if you continue to experience unexpected MX reboots.

    5. 16. april 2025 kl. 17.16 UTCresolved

      This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.

    Issues with the Client Details Page

    Startede 1. april 2025 kl. 03.12 UTC · 17h 12m

    IssuesMindre hændelse
    1. 1. april 2025 kl. 03.12 UTCinvestigating

      We are investigating an issue with the Client Details Page that is impacting some users. Switching to the old version of the page should allow the page to load and can be used as a workaround in the meantime.

    2. 1. april 2025 kl. 07.58 UTCidentified

      We have identified the cause of the issue, and our teams are actively working on putting mitigation in place. Please continue using the old version of the page as a workaround in the meantime.

    3. 1. april 2025 kl. 11.54 UTCidentified

      We have identified a fix for this issue. It is currently going through vigorous testing before being deployed to our systems. Please continue using the old version of the page as a workaround in the meantime.

    4. 1. april 2025 kl. 12.19 UTCmonitoring

      Our teams are in the process of rolling out a mitigation to the Meraki Cloud. Some customers may have already regained access to the Clients Details page. These efforts are active, and ongoing.

    5. 1. april 2025 kl. 13.25 UTCinvestigating

      We are investigating further performance issues with the Client Details Page since a fix was deployed that is impacting some users. Switching to the old version of the page should avoid these issues and can be used as a workaround in the meantime.

    6. 1. april 2025 kl. 14.18 UTCidentified

      We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses. Please continue using the old version of the page as a workaround in the meantime.

    7. 1. april 2025 kl. 16.34 UTCmonitoring

      Our teams are in the process of rolling out a mitigation to the Meraki Cloud. These efforts are active and ongoing.

    8. 1. april 2025 kl. 20.24 UTCresolved

      This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.

    Dashboard Outage

    Startede 3. januar 2025 kl. 22.30 UTC · 23m

    Pending
    1. 3. januar 2025 kl. 22.30 UTCinvestigating

      We are investigating an issue with the Meraki Dashboard that is impacting some users. Next update as soon as more information becomes available.

    2. 3. januar 2025 kl. 22.36 UTCidentified

      We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses.

    3. 3. januar 2025 kl. 22.40 UTCmonitoring

      We have deployed a fix and regular service is now restored. We will continue to monitor the situation. Please reach out to Meraki Support if you are still experiencing a service interruption.

    4. 3. januar 2025 kl. 22.52 UTCresolved

      This incident is now resolved. We are sorry for any interruption to your service.