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    Ck 12 Foundation driftsforstyrrelser

    25 Ck 12 Foundation incidents · januar 2019 — official updates, affected components, duration and resolution details.

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    Site unavailable

    Startede 4. juni 2025 kl. 21.00 UTC · 0m

    Pending
    1. 4. juni 2025 kl. 23.52 UTCresolved

      CK-12 was unavailable from 2:00 PM to 3:15 PM PST. The issue has been resolved, and we apologize for any inconvenience caused.

    Assessment pages (Practice and Quiz) not loading properly

    Startede 9. april 2024 kl. 13.30 UTC · 3h 35m

    Pending
    1. 9. april 2024 kl. 14.56 UTCmonitoring

      We noticed an increase in errors around 6:30am PT this morning. We have identified the issue and implemented a fix.

    2. 9. april 2024 kl. 17.05 UTCresolved

      This incident has been resolved.

    Assignment Submissions Failing

    Startede 13. marts 2024 kl. 16.25 UTC · 2h 47m

    Pending
    1. 13. marts 2024 kl. 16.25 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 13. marts 2024 kl. 16.30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13. marts 2024 kl. 19.12 UTCresolved

      This incident has been resolved.

    Elevated Errors and Slowdown

    Startede 21. februar 2024 kl. 20.29 UTC · 1h 50m

    OutageStørre hændelse
    1. 21. februar 2024 kl. 20.29 UTCinvestigating

      We are currently investigating this issue.

    2. 21. februar 2024 kl. 20.37 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21. februar 2024 kl. 20.37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21. februar 2024 kl. 22.19 UTCresolved

      This incident has been resolved.

    Investigating an issue with sign in

    Startede 12. januar 2023 kl. 17.48 UTC · 6h 14m

    Pending
    1. 12. januar 2023 kl. 17.48 UTCinvestigating

      We are currently investigating an issue with signing in.

    2. 13. januar 2023 kl. 00.02 UTCresolved

      This incident has been resolved.

    Some FlexBooks are not loading correctly

    Startede 14. september 2022 kl. 16.05 UTC · 13h 56m

    Pending
    1. 14. september 2022 kl. 16.05 UTCinvestigating

      We are currently investigating this issue.

    2. 14. september 2022 kl. 17.11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15. september 2022 kl. 06.01 UTCresolved

      This incident has been resolved.

    Elevated errors when assigning practice

    Startede 31. maj 2022 kl. 16.00 UTC · 0m

    Pending
    1. 31. maj 2022 kl. 23.43 UTCresolved

      For about 90 minutes we noticed that some users had trouble assigning practice to their classes. If you faced any issues from 9:00 AM PT - 10:30AMPT this was related to a production issue that is now resolved. If you continue to face any problems please reach out to [email protected] for additional assistance. We apologize for any inconvenience caused.

    Site Unresponsive Pages not loading

    Startede 14. januar 2022 kl. 15.00 UTC · 3h 34m

    Pending
    1. 14. januar 2022 kl. 16.56 UTCinvestigating

      We are currently investigating this issue.

    2. 14. januar 2022 kl. 17.08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. januar 2022 kl. 18.34 UTCresolved

      This incident has been resolved.

    Slowness and Timeouts

    Startede 13. september 2021 kl. 18.51 UTC · 6h 18m

    Pending
    1. 13. september 2021 kl. 18.51 UTCinvestigating

      We are investigating an issue where sign ins are slow and some timeouts are occuring

    2. 13. september 2021 kl. 21.01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. september 2021 kl. 01.09 UTCresolved

      This incident has been resolved.

    Timeouts and Slowdown

    Startede 24. august 2021 kl. 17.22 UTC · 2h 37m

    Pending
    1. 24. august 2021 kl. 17.22 UTCmonitoring

      A fix has been implemented and we are monitoring the response times

    2. 24. august 2021 kl. 19.59 UTCresolved

      Our fix has stabilized www.ck12.org. We will continue to monitor this issue.

    Timeouts and Slowdown

    Startede 23. august 2021 kl. 19.00 UTC · 0m

    Pending
    1. 24. august 2021 kl. 17.20 UTCresolved

      We are currently investigating this issue.

    Course copy assignments not loading

    Startede 31. marts 2021 kl. 13.17 UTC · 7d 21h

    Pending
    1. 31. marts 2021 kl. 13.17 UTCinvestigating

      We are experiencing an issue preventing course copy assignments from loading. We are investigating. We apologize for the inconvenience.

    2. 8. april 2021 kl. 10.35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8. april 2021 kl. 10.35 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8. april 2021 kl. 10.35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8. april 2021 kl. 10.35 UTCresolved

      This incident has been resolved.

    Practice Service Interruption

    Startede 3. februar 2021 kl. 15.00 UTC · 0m

    Pending
    1. 3. februar 2021 kl. 16.54 UTCresolved

      Practice and Quiz had a higher number of errors than usual. We were alerted of the issue and resolved it around 8:30am PST. This issue started around 7AM PST today. We are continuing to monitor and apologize for any inconvenience caused.

    Performance Degradation

    Startede 22. oktober 2020 kl. 13.30 UTC · 0m

    Pending
    1. 22. oktober 2020 kl. 15.38 UTCresolved

      We noticed a slow down in some of our backend services. We have deployed a fix and the issue 7:30am PT.

    FlexBook 2.0 not loading in Safari

    Startede 22. oktober 2020 kl. 06.26 UTC · 3h 23m

    Pending
    1. 22. oktober 2020 kl. 06.26 UTCinvestigating

      We are currently facing issues with FlexBook 2.0 loading in Safari. Our team is actively working on a fix

    2. 22. oktober 2020 kl. 06.27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22. oktober 2020 kl. 09.47 UTCidentified

      We have identified the issue and are applying a fix.

    4. 22. oktober 2020 kl. 09.49 UTCresolved

      This incident has been resolved with the previous patch.

    Assignment creation failing

    Startede 9. oktober 2020 kl. 05.07 UTC · 10h 53m

    Pending
    1. 9. oktober 2020 kl. 05.07 UTCinvestigating

      We are investigating an issue preventing assignment creation. We are working on a fix. We apologize for the inconvenience.

    2. 9. oktober 2020 kl. 05.12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9. oktober 2020 kl. 12.32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9. oktober 2020 kl. 16.00 UTCmonitoring

      This issue is resolved with our latest fix. If you are facing any issues please send an email to [email protected]

    5. 9. oktober 2020 kl. 16.00 UTCresolved

      This incident has been resolved.

    Group creation failures

    Startede 6. oktober 2020 kl. 16.30 UTC · 0m

    Pending
    1. 9. oktober 2020 kl. 05.05 UTCresolved

      We experienced an issue where group creations were failing. We administered a fix. The issue occurred from 9:45 am - 11:45am PT

    Site slow down

    Startede 14. september 2020 kl. 15.30 UTC · 0m

    Pending
    1. 14. september 2020 kl. 16.14 UTCresolved

      We noticed a spike in usage that cause a slowdown. We have added a fix and services are up and running correctly now.

    Elevated Practice/Quiz Errors and slowdown

    Startede 3. september 2020 kl. 16.45 UTC · 6h 29m

    Pending
    1. 3. september 2020 kl. 16.45 UTCinvestigating

      We are currently investigating this issue.

    2. 3. september 2020 kl. 16.45 UTCinvestigating

      We are investigating and issue with practice / quiz errors and slowdown

    3. 3. september 2020 kl. 19.04 UTCidentified

      We identified a connectivity issue which is resolved now. We are making some improvements to prevent this issue from happening in the future.

    4. 3. september 2020 kl. 19.05 UTCmonitoring

      We are currently monitoring the issue.

    5. 3. september 2020 kl. 23.14 UTCresolved

      This issue has remained stable since 9:20am PST this morning.

    Unexpected Maintenance Page

    Startede 24. august 2020 kl. 19.30 UTC · 0m

    Pending
    1. 25. august 2020 kl. 21.18 UTCresolved

      System was down for unexpected maintenance from 12:20 - 12:45pm.