Clearwater Analytics driftsforstyrrelser

1. 14. oktober 2026 kl. 22.33 UTCresolved

   Mellem 21: 55 og 22: 21 UTC den 14. oktober 2026, nogle brugere var ude af stand til at få adgang til Clearwater Reporting site, fordi muligheden ikke vises i deres navigation værktøjslinje. Vores ingeniører har identificeret og løst problemet, og adgang er blevet genoprettet. Brugere, der havde rapporteringsstedet åbent, før problemet begyndte, blev ikke berørt. Vi undskylder for ulejligheden. Hvis du fortsætter med at opleve problemer, bedes du kontakte Client Services.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 27. august 2026 kl. 16.12 UTCresolved

   Mellem 10: 16 og 10: 42 UTC den 27. august 2026 oplevede brugere intermitterende forsinkelser og timeouts, når de logger ind på Clearwater Reporting portal. Problemet skyldtes en hændelse hos vores tredjeparts autentificeringsudbyder. Brugere, der allerede var logget ind, blev ikke påvirket. Problemet er blevet løst, og login funktionalitet er bekræftet at være i drift normalt. Vi undskylder for ulejligheden.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 1. juni 2026 kl. 23.00 UTCinvestigating

   The Clearwater Analytics Reporting website is currently experiencing a partial disruption. Some users may encounter degraded performance or intermittent unavailability. Our engineering team is actively investigating the issue. We will provide an update as soon as additional information is available. We apologize for the inconvenience and appreciate your patience.

2. 1. juni 2026 kl. 23.22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1. juni 2026 kl. 23.52 UTCmonitoring

   Our engineering team has deployed a fix for the partial disruption affecting the Reporting website. We are actively monitoring the environment to confirm full service restoration.

4. 2. juni 2026 kl. 00.05 UTCresolved

   The partial disruption affecting the Reporting website has been fully resolved. All services are operating normally.

1. 5. marts 2026 kl. 10.12 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers are actively addressing the issue.

2. 5. marts 2026 kl. 10.13 UTCinvestigating

   We are continuing to investigate this issue.

3. 5. marts 2026 kl. 10.16 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 5. marts 2026 kl. 10.27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

5. 5. marts 2026 kl. 10.28 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 5. marts 2026 kl. 10.42 UTCresolved

   The Clearwater Analytics website is operational.

1. 22. februar 2026 kl. 16.29 UTCinvestigating

   The Clearwater Analytics website is facing intermittent issues. Engineers are investigating the issue.

2. 22. februar 2026 kl. 16.38 UTCinvestigating

   We are continuing to investigate this issue.

3. 22. februar 2026 kl. 16.47 UTCidentified

   Engineers have traced the cause of the issue to a third-party provider. We are working with the third-party provider to resolve the issue as soon as possible.

4. 22. februar 2026 kl. 17.12 UTCidentified

   We are continuing to work with the third-party vendor to resolve this issue.

5. 22. februar 2026 kl. 17.43 UTCidentified

   We are continuing to work on a fix for this issue.

6. 22. februar 2026 kl. 18.35 UTCidentified

   We are working with the third-party provider to resolve the issue as soon as possible.

7. 22. februar 2026 kl. 18.47 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

8. 22. februar 2026 kl. 18.57 UTCresolved

   The Clearwater Analytics website is operational.

1. 19. februar 2026 kl. 21.59 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19. februar 2026 kl. 22.04 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 19. februar 2026 kl. 22.09 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 19. februar 2026 kl. 22.10 UTCresolved

   The Clearwater Analytics website is operational.

1. 17. februar 2026 kl. 15.40 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 17. februar 2026 kl. 15.41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17. februar 2026 kl. 15.41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17. februar 2026 kl. 15.41 UTCresolved

   This incident has been resolved.

1. 18. november 2025 kl. 13.10 UTCinvestigating

   We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

2. 18. november 2025 kl. 13.18 UTCidentified

   We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

3. 18. november 2025 kl. 15.05 UTCmonitoring

   A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.

4. 18. november 2025 kl. 15.33 UTCresolved

   The Clearwater Analytics website is operational.

1. 6. oktober 2025 kl. 16.35 UTCinvestigating

   The Clearwater Analytics website is unexpectedly slow. Engineers have been dispatched to urgently address the issue.

2. 6. oktober 2025 kl. 16.35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6. oktober 2025 kl. 16.54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6. oktober 2025 kl. 17.55 UTCresolved

   This incident has been resolved.

1. 19. september 2025 kl. 19.56 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19. september 2025 kl. 20.11 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19. september 2025 kl. 20.11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 19. september 2025 kl. 20.11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19. september 2025 kl. 20.12 UTCresolved

   This incident has been resolved.

1. 13. august 2025 kl. 20.34 UTCresolved

   The Clearwater Analytics website experienced login issues from 7:36 PM to 8:01 PM UTC. The team has identified the root cause and successfully resolved the issue. The website is now fully operational.

1. 20. juni 2025 kl. 20.07 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:15 that caused service Interruption for Analytics Website. Our team is currently investigating the issue.

2. 20. juni 2025 kl. 20.07 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 20. juni 2025 kl. 20.08 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 20. juni 2025 kl. 20.08 UTCresolved

   The Clearwater Analytics website is operational.

1. 18. juni 2025 kl. 15.12 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:21 UTC that may delay client deliverables. Our team has identified the problem and is actively working on resolving the issue.

2. 18. juni 2025 kl. 15.15 UTCidentified

   Engineers have identified the cause of the issue. They are working on a solution now.

3. 18. juni 2025 kl. 16.24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18. juni 2025 kl. 16.43 UTCresolved

   The Clearwater Analytics internal affected systems are fully operational.

1. 28. marts 2025 kl. 21.11 UTCinvestigating

   The Prism Reporting and Prism Statements products are experiencing unexpected degraded performance. Engineers have been dispatched to urgently address the issue.

2. 28. marts 2025 kl. 21.11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 28. marts 2025 kl. 21.12 UTCmonitoring

   The Prism Reporting and Prism Statements products are operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 28. marts 2025 kl. 21.13 UTCresolved

   The Prism Reporting and Prism Statements products are operational.

1. 14. januar 2025 kl. 19.24 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 14. januar 2025 kl. 19.24 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 14. januar 2025 kl. 19.24 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 14. januar 2025 kl. 19.24 UTCresolved

   The Clearwater Analytics website is operational.

1. 14. januar 2025 kl. 19.27 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 14. januar 2025 kl. 19.27 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 14. januar 2025 kl. 19.27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 14. januar 2025 kl. 19.28 UTCresolved

   The Clearwater Analytics website is operational.

1. 6. januar 2025 kl. 18.52 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 6. januar 2025 kl. 18.52 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 6. januar 2025 kl. 18.52 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 6. januar 2025 kl. 18.53 UTCresolved

   The Clearwater Analytics website is operational.

1. 27. november 2024 kl. 17.21 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable for a portion of our users. Engineers have been dispatched to urgently address the issue.

2. 27. november 2024 kl. 17.21 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 27. november 2024 kl. 17.21 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 27. november 2024 kl. 17.21 UTCresolved

   The Clearwater Analytics website is operational.

1. 27. november 2024 kl. 17.14 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 27. november 2024 kl. 17.14 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 27. november 2024 kl. 17.14 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 27. november 2024 kl. 17.16 UTCresolved

   The Clearwater Analytics website is operational.

1. 19. juli 2024 kl. 05.04 UTCinvestigating

   The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19. juli 2024 kl. 06.19 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 19. juli 2024 kl. 13.48 UTCmonitoring

   The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 19. juli 2024 kl. 14.02 UTCresolved

   The Clearwater website is operational.