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    Clickbank driftsforstyrrelser

    42 Clickbank incidents · april 2024 — official updates, affected components, duration and resolution details.

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    Upstream udbyder påvirker ordrer

    Startede 21. september 2026 kl. 18.47 UTC · 27m

    OutageStørre hændelse
    Berørte komponenter
    Order Form
    1. 21. september 2026 kl. 18.47 UTCinvestigating

      ClickBank oplever i øjeblikket et problem med en opstrømsleverandør, der påvirker vores evne til at behandle nogle transaktioner. Vi arbejder tæt sammen med udbyderen for at afbøde hændelsen så hurtigt som muligt. Vi vil give en opdatering, så snart vi kan. Tak for din tålmodighed.

    2. 21. september 2026 kl. 19.14 UTCresolved

      Den opstrømsleverandør har løst hændelsen, og vi vil fortsætte med at overvåge.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Større udfald

    Startede 29. juli 2026 kl. 21.16 UTC · 34m

    OutageKritisk hændelse
    Berørte komponenter
    APIAccountsMarketplaceHopsINSWebsiteCLKBankOrder Form
    1. 29. juli 2026 kl. 21.16 UTCinvestigating

      ClickBank oplever i øjeblikket et stort udfald, der påvirker adgangen til flere tjenester, herunder ordresedlen. Vores ingeniørhold undersøger aktivt problemet for at afgøre årsagen til roden og genoprette normal service så hurtigt som muligt. Vi vil give endnu en opdatering så hurtigt som muligt.

    2. 29. juli 2026 kl. 21.39 UTCinvestigating

      Vi har identificeret kilden til problemet og er ved at gennemføre afbødende foranstaltninger for at reducere kundernes virkning og fremskynde service opsving. Tak for din tålmodighed. Der kommer snart flere oplysninger.

    3. 29. juli 2026 kl. 21.45 UTCinvestigating

      Spørgsmålet er løst, og alle tjenester er ved at blive normale igen.

    4. 29. juli 2026 kl. 21.50 UTCresolved

      Tjenesten er blevet genoprettet. Ordrer er behandling som forventet og yderligere tjenester er tilbage online. Vi vil fortsat overvåge resultaterne for at bekræfte den fortsatte stabilitet og forhindre gentagelse. Tak for Deres tålmodighed og forståelse.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Resolved: Issue Impacting JV Contracts

    Startede 15. juni 2026 kl. 15.00 UTC · 0m

    Pending
    1. 16. juni 2026 kl. 22.19 UTCresolved

      ClickBank experienced an issue affecting JV contracts from approximately 8 AM PT, June 15, to 12:15 PM PT, June 16. During the event duration, joint venture contracts did not process properly, and the associated JV payouts were not distributed. The root cause has been identified and resolved. JV contracts are functioning as expected. Our team is currently reviewing the impacted transactions and working to make all necessary payout corrections within each impacted nickname account. We will provide follow-up details via email to all impacted accounts. Thank you for your patience and understanding.

    Hops and Attribution issues

    Startede 11. juni 2026 kl. 21.28 UTC · 48m

    OutageStørre hændelse
    Berørte komponenter
    Hops
    1. 11. juni 2026 kl. 21.28 UTCidentified

      We are currently troubleshooting instances of increased latency on some HopLinks, leading to reduced performance and slower load times. Our engineering team is working quickly to identify the root cause and restore normal performance. We apologize for the inconvenience and will provide another update as soon as more information is available.

    2. 11. juni 2026 kl. 22.16 UTCidentified

      The issue affecting link load times has been resolved. Full HopLink performance and load speeds have been restored. Please be aware that some account analytics data may be temporarily delayed. We appreciate your patience and support. Thank you.

    3. 11. juni 2026 kl. 22.16 UTCresolved

      This incident has been resolved.

    Marketplace Update Delays

    Startede 16. februar 2026 kl. 19.26 UTC · 3h 9m

    IssuesMindre hændelse
    Berørte komponenter
    Marketplace
    1. 16. februar 2026 kl. 19.26 UTCidentified

      We are currently experiencing a delay updating offer data within the ClickBank Marketplace. Please be advised that offer statistics may be slightly out of date and recent new offer listings may not be visible. Our team is working diligently on this issue and we will post an update here as soon as possible.

    2. 16. februar 2026 kl. 22.35 UTCresolved

      This issue has been resolved and the marketplace is up to date. We appreciate your patience with this matter.

    Order Form issues

    Startede 10. februar 2026 kl. 17.38 UTC · 15m

    OutageKritisk hændelse
    Berørte komponenter
    Order Form
    1. 10. februar 2026 kl. 17.38 UTCidentified

      We are experiencing an order form outage and the team is currently working to correct this quickly.

    2. 10. februar 2026 kl. 17.53 UTCresolved

      The order form issues have been resolved. We are doing an RCA to put additional safeguards in place to prevent additional outages.

    PostBack Pixel Events backed up

    Startede 17. januar 2026 kl. 16.04 UTC · 1h 0m

    IssuesMindre hændelse
    Berørte komponenter
    Analytics
    1. 17. januar 2026 kl. 16.04 UTCidentified

      All orders and attribution are still happening correctly, the events are just not sending externally fast enough, even though we are capturing them. The team is working on the issue and expect it to be resolved soon. Another update will be posted in 1 hour or sooner if resolution is completed.

    2. 17. januar 2026 kl. 17.04 UTCresolved

      The postback pixel events are caught up and new events are flowing normally. We will continue to monitor for new issues.

    PostBack Pixel Events not sending

    Startede 18. december 2025 kl. 22.07 UTC · 0m

    Pending
    Berørte komponenter
    Analytics
    1. 18. december 2025 kl. 22.07 UTCresolved

      Around 1:28 am MST our postback pixel stopped sending events externally. All orders and attribution were still happening correctly, the events were just not sending externally even though we were capturing them. Once the team became aware, the issue was fixed and all historical events were fully sent by 12:45 pm MST. We are doing a full RCA on this and putting additional monitoring and alerting in place so we can respond much quicker if this ever happens again.

    Upstream CloudFlare issues

    Startede 18. november 2025 kl. 15.12 UTC · 1h 38m

    OutageStørre hændelse
    Berørte komponenter
    Knowledge BaseOrder Form
    1. 18. november 2025 kl. 15.12 UTCmonitoring

      ClickBank is seeing lower than normal order volume. This is related to the significant ongoing CloudFlare outage. While ClickBank does not use CloudFlare, some of our upstream service providers do rely on CloudFlare. We are working with them to resolve these issues and will continue to provide updates.

    2. 18. november 2025 kl. 15.20 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 18. november 2025 kl. 16.50 UTCresolved

      Resolved: Cloudflare reports continued recovery and service improvements. ClickBank order volume is improving to full and expected levels. We will continue to monitor the situation closely. For further information, please refer to Cloudflare’s status update page.

    PayPal Processing Issue

    Startede 16. oktober 2025 kl. 16.29 UTC · 1h 22m

    OutageStørre hændelse
    Berørte komponenter
    Order Form
    1. 16. oktober 2025 kl. 16.29 UTCinvestigating

      PayPal is currently experiencing an issue with processing payments. We are rapidly investigating scope and will provide additional details as soon as possible. We will send an update within 30 minutes.

    2. 16. oktober 2025 kl. 17.52 UTCresolved

      PayPal has notified ClickBank that its payment processing issues have been resolved.

    Order issues

    Startede 29. september 2025 kl. 22.40 UTC · 17m

    Pending
    Berørte komponenter
    Order Form
    1. 29. september 2025 kl. 22.40 UTCinvestigating

      We are currently having issues with order forms and are working to remediate the issue as soon as we can.

    2. 29. september 2025 kl. 22.56 UTCresolved

      We are currently working with Amazon Web Services as this appears to be an issue where no order forms were down, the orders were delayed being persisted. This was due to an issue within Amazon Web Services that they have resolved. However, we are working with them for more information to understand their root cause.

    Intermittent Postback Issues

    Startede 28. september 2025 kl. 17.24 UTC · 2h 30m

    IssuesMindre hændelse
    Berørte komponenter
    Analytics
    1. 28. september 2025 kl. 17.24 UTCmonitoring

      ClickBank has been experiencing intermittent issues with its postback service. While the underlying issue has been resolved, there is a backlog that the system is currently working through. We expect the backlog to be completed within three to four hours. Another notification will be sent when this issue is resolved.

    2. 28. september 2025 kl. 19.55 UTCresolved

      The backlog of postbacks has been completed and the system is functioning as usual. Please reach out to us with any questions or concerns.

    Hops and Order Form issues

    Startede 1. september 2025 kl. 17.56 UTC · 45m

    Pending
    Berørte komponenter
    HopsOrder Form
    1. 1. september 2025 kl. 17.56 UTCinvestigating

      We are currently experiencing instability with Hops and Order form, leading to some slow loading times and errors. We are investigating the issues and will have an update shortly.

    2. 1. september 2025 kl. 18.41 UTCresolved

      We have figured out the root cause and put solutions in place to resolve this. Thank you for your patience.

    Significant DDOS attack

    Startede 4. juli 2025 kl. 18.32 UTC · 42m

    IssuesMindre hændelse
    Berørte komponenter
    HopsOrder Form
    1. 4. juli 2025 kl. 18.32 UTCinvestigating

      12:31 PM Mountain Standard Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

    2. 4. juli 2025 kl. 18.53 UTCmonitoring

      12:53 PM Mountain Standard Time: Our engineering team currently has the attack mitigated and will continue to monitor. The order form is back to fully operational. Thank you for your patience.

    3. 4. juli 2025 kl. 19.14 UTCresolved

      1:14 PM MST: Our team has resolved the attack and will continue to monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

    Significant DDOS attack

    Startede 4. juli 2025 kl. 07.51 UTC · 39m

    OutageStørre hændelse
    Berørte komponenter
    Order Form
    1. 4. juli 2025 kl. 07.51 UTCinvestigating

      1:50 AM Mountain Standard Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

    2. 4. juli 2025 kl. 07.51 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4. juli 2025 kl. 08.04 UTCmonitoring

      2:02 AM Mountain Standard Time: Mitigation efforts continue. Our engineering team currently has the attack mitigated and will continue to monitor. The order form is back to fully operational. Thank you for your patience.

    4. 4. juli 2025 kl. 08.30 UTCresolved

      2:30 AM MT: The attack has stopped and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

    DDOS

    Startede 27. juni 2025 kl. 21.54 UTC · 3h 8m

    IssuesMindre hændelse
    Berørte komponenter
    Order Form
    1. 27. juni 2025 kl. 21.54 UTCidentified

      We are currently experiencing a major DDOS event. We are working on mitigating the event with AWS.

    2. 27. juni 2025 kl. 22.30 UTCidentified

      Mitigation efforts continue. Our engineering team continues to implement additional strategies to address and resolve the attack. Thank you for your patience as we actively work to defend and restore full service.

    3. 27. juni 2025 kl. 23.00 UTCmonitoring

      Mitigation efforts continue. Our engineering team is making significant progress against the attack and order form performance is stabilizing. Although the attack is ongoing, we are monitoring the issue closely and adjusting defenses as needed. Thank you for your patience.

    4. 28. juni 2025 kl. 01.02 UTCresolved

      6:51PM MST: Our team has resolved the attack and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

    Order Form issues

    Startede 25. juni 2025 kl. 18.19 UTC · 4m

    OutageKritisk hændelse
    Berørte komponenter
    Order Form
    1. 25. juni 2025 kl. 18.19 UTCinvestigating

      We are currently experiencing issues with our order form. We are actively investigating and will have an update as soon as possible.

    2. 25. juni 2025 kl. 18.23 UTCresolved

      Temporary order form issues resolved. All systems and services are online, operational, and functioning as expected. Thank you.

    DDOS Attack

    Startede 23. juni 2025 kl. 16.40 UTC · 1h 9m

    IssuesMindre hændelse
    Berørte komponenter
    AccountsOrder Form
    1. 23. juni 2025 kl. 16.40 UTCinvestigating

      10:34AM Mountain Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

    2. 23. juni 2025 kl. 17.24 UTCinvestigating

      11:23 AM Mountain Time: Mitigation efforts continue. Our engineering team continues to implement additional strategies to address and resolve the attack. Thank you for your patience as we actively work to defend and restore full service.

    3. 23. juni 2025 kl. 17.49 UTCresolved

      Resolved: We have successfully mitigated the DDoS attack. All systems are online and operational. Order form performance has been fully restored. Thank you for your patience and support, especially during third-party attacks of this nature, which we defend against continually and aim to resolve as rapidly as possible.

    Upstream Provider Degradation on Credit Card Acceptance

    Startede 19. juni 2025 kl. 21.45 UTC · 2h 26m

    IssuesMindre hændelse
    Berørte komponenter
    Order Form
    1. 19. juni 2025 kl. 21.45 UTCidentified

      An upstream provider has alerted us that a network traffic degradation has been detected. We are experiencing intermittent issues with credit card acceptance. We will send updates as soon as we know more.

    2. 19. juni 2025 kl. 22.24 UTCidentified

      Update: Our team continues to work closely with our merchant processing partner to resolve the credit card processing issue. We are making progress and seeing improvements. Thank you.

    3. 19. juni 2025 kl. 22.45 UTCmonitoring

      Our upstream service provider has identified the issue affecting their network infrastructure. They have taken steps to analyze and reroute traffic while working on full resolution and recovery. We will provide additional updates as we learn more.

    4. 19. juni 2025 kl. 23.39 UTCmonitoring

      Our upstream service provider continues to work diligently on the issue impacting their network, which they have confirmed as an ongoing external attack. We continue to assess and assist. Despite the intermittent CC processing issues, we continue to see healthy order performance. We will continue to update you as more information becomes available.

    5. 20. juni 2025 kl. 00.11 UTCresolved

      Resolved: Our upstream merchant service provider has resolved the network degradation issue. They are actively monitoring the situation to ensure ongoing stability. All systems and services are operational on our end. Credit card orders are processing as expected. As always, we will work closely with the provider on further root cause analysis and future prevention, as appropriate. Thank you.

    Marketplace Update Delays

    Startede 16. juni 2025 kl. 21.18 UTC · 1d 3h

    IssuesMindre hændelse
    Berørte komponenter
    Marketplace
    1. 16. juni 2025 kl. 21.18 UTCidentified

      We are currently experiencing a delay updating offer data within the ClickBank Marketplace. Please be advised that offer statistics may be slightly out of date and recent new offer listings may not be visible. Our team is working diligently on this issue and we will post an update here as soon as possible.

    2. 18. juni 2025 kl. 00.56 UTCresolved

      The marketplace is now updated and the issue has been resolved.