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    Cloudapp driftsforstyrrelser

    50 Cloudapp incidents · juni 2017 — official updates, affected components, duration and resolution details.

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    Increased error rates with workflow automations

    Startede 20. oktober 2025 kl. 16.16 UTC · 8h 39m

    Pending
    Berørte komponenter
    Website
    1. 20. oktober 2025 kl. 16.16 UTCinvestigating

      We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

    2. 20. oktober 2025 kl. 16.17 UTCmonitoring

      Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

    3. 20. oktober 2025 kl. 19.02 UTCmonitoring

      We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

    4. 21. oktober 2025 kl. 00.55 UTCresolved

      This incident has been resolved.

    Marketing Websites (Zight & GetCloudApp.com) Unavailable

    Startede 2. maj 2023 kl. 20.15 UTC · 3h 57m

    OutageKritisk hændelse
    Berørte komponenter
    WebsiteViewerAPI
    1. 2. maj 2023 kl. 21.03 UTCmonitoring

      An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

    2. 3. maj 2023 kl. 01.12 UTCresolved

      Resolved and now experiencing peak performance

    Degraded performance

    Startede 24. april 2023 kl. 15.00 UTC · 0m

    IssuesMindre hændelse
    1. 24. april 2023 kl. 16.49 UTCresolved

      This incident has been resolved.

    Degraded performance

    Startede 8. november 2022 kl. 15.00 UTC · 1h 28m

    IssuesMindre hændelse
    Berørte komponenter
    ViewerAPI
    1. 8. november 2022 kl. 16.22 UTCmonitoring

      We have an ongoing incident on the 3rd party system. We are monitoring the situation.

    2. 8. november 2022 kl. 16.28 UTCresolved

      This incident has been resolved.

    cl.ly domain interruption

    Startede 17. maj 2022 kl. 14.17 UTC · 0m

    IssuesMindre hændelse
    Berørte komponenter
    Viewer
    1. 17. maj 2022 kl. 14.17 UTCresolved

      The SSL certificate for the domain cl.ly had a successful but delayed renewal. The domain should now be fully accessible. This may have affected a small subset of customers.

    Custom domain misconfiguration

    Startede 26. april 2022 kl. 14.00 UTC · 0m

    Pending
    1. 26. april 2022 kl. 15.11 UTCresolved

      A misconfiguration set for custom domain accounts caused specific accounts to be inaccessible due to a gateway timeout

    API Degredation

    Startede 31. marts 2022 kl. 19.30 UTC · 0m

    Pending
    1. 11. april 2022 kl. 15.34 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    API Degredation

    Startede 1. marts 2022 kl. 08.00 UTC · 30d 23h

    Pending
    1. 11. april 2022 kl. 15.39 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    There may be residual issues with CloudApp after our infrastructure provider, AWS, has had issues today.

    Startede 7. december 2021 kl. 18.18 UTC · 9h 30m

    Pending
    Berørte komponenter
    WebsiteViewerAPI
    1. 7. december 2021 kl. 18.18 UTCmonitoring

      We are monitoring the platform.

    2. 8. december 2021 kl. 03.48 UTCresolved

      This incident has been resolved.

    Our hosting provider, AWS, is currently down/unavailable

    Startede 7. december 2021 kl. 16.10 UTC · 2h 7m

    OutageKritisk hændelse
    Berørte komponenter
    WebsiteViewerAPI
    1. 7. december 2021 kl. 16.10 UTCmonitoring

      We are monitoring the situation and expect that it will be available and resolved again very quickly.

    2. 7. december 2021 kl. 16.10 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 7. december 2021 kl. 18.17 UTCresolved

      This incident has been resolved and AWS infrastructure is now back & operational.

    We are experiencing elevated error rates

    Startede 9. august 2021 kl. 15.17 UTC · 2h 38m

    Pending
    Berørte komponenter
    WebsiteViewerAPI
    1. 9. august 2021 kl. 15.17 UTCidentified

      We are currently investigating the issue

    2. 9. august 2021 kl. 17.55 UTCresolved

      This incident has been resolved.

    Slow loading in viewer and website

    Startede 20. april 2021 kl. 15.23 UTC · 54m

    OutageStørre hændelse
    Berørte komponenter
    WebsiteViewer
    1. 20. april 2021 kl. 15.23 UTCinvestigating

      We are currently investigating this issue.

    2. 20. april 2021 kl. 16.16 UTCresolved

      This incident has been resolved.

    Experiencing downtime

    Startede 22. februar 2021 kl. 18.58 UTC · 6m

    OutageKritisk hændelse
    Berørte komponenter
    API
    1. 22. februar 2021 kl. 18.58 UTCinvestigating

      We are currently investigating this issue.

    2. 22. februar 2021 kl. 19.05 UTCresolved

      This incident has been resolved.

    Viewer outage

    Startede 19. februar 2021 kl. 16.55 UTC · 30m

    Pending
    Berørte komponenter
    Viewer
    1. 19. februar 2021 kl. 16.55 UTCinvestigating

      We are currently investigating this issue.

    2. 19. februar 2021 kl. 17.24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19. februar 2021 kl. 17.25 UTCresolved

      This incident has been resolved.

    Upload performance issue.

    Startede 6. januar 2021 kl. 17.40 UTC · 4h 30m

    OutageStørre hændelse
    Berørte komponenter
    API
    1. 6. januar 2021 kl. 17.40 UTCinvestigating

      We are currently investigating this issue.

    2. 6. januar 2021 kl. 22.09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6. januar 2021 kl. 22.09 UTCresolved

      This incident has been resolved.

    Google Authentication Down

    Startede 15. juli 2020 kl. 19.03 UTC · 1h 21m

    OutageStørre hændelse
    Berørte komponenter
    Website
    1. 15. juli 2020 kl. 19.03 UTCinvestigating

      We are currently investigating an issue with Google authetication. It is partially affecting users and redirecting them to a error page.

    2. 15. juli 2020 kl. 20.24 UTCresolved

      We diagnosed and pulled back an update to the website and now it's working!

    Web Viewer & Upload

    Startede 12. juni 2020 kl. 16.50 UTC · 34m

    OutageStørre hændelse
    Berørte komponenter
    Viewer
    1. 12. juni 2020 kl. 16.50 UTCinvestigating

      We are experiencing some temporary issues with upload and web viewer.

    2. 12. juni 2020 kl. 16.50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12. juni 2020 kl. 17.14 UTCmonitoring

      The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

    4. 12. juni 2020 kl. 17.24 UTCresolved

      We have seen that viewer & upload are fully operational now.

    Google Sign-in

    Startede 19. maj 2020 kl. 18.39 UTC · 48m

    OutageStørre hændelse
    Berørte komponenter
    Website
    1. 19. maj 2020 kl. 18.39 UTCinvestigating

      We are currently investigating an issue with Google sign-in. Currently, it is not logging in and redirecting to the login page.

    2. 19. maj 2020 kl. 18.39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19. maj 2020 kl. 19.27 UTCresolved

      We've identified the issue, and sent a fix. :)

    Elevated API Errors

    Startede 27. marts 2020 kl. 16.00 UTC · 9m

    IssuesMindre hændelse
    1. 27. marts 2020 kl. 16.00 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 27. marts 2020 kl. 16.10 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    Startede 24. marts 2020 kl. 15.59 UTC · 1m

    Pending
    Berørte komponenter
    WebsiteViewerAPI
    1. 24. marts 2020 kl. 15.59 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 24. marts 2020 kl. 16.00 UTCresolved

      Resolved and now experiencing peak performance