Cloudsigma driftsforstyrrelser

1. 7. september 2026 kl. 14.11 UTCinvestigating

   CloudSigma vil gerne informere dig om, at vi i øjeblikket oplever et netværksudfald i vores Zürich og Genève klynger. Forbindelsen er blevet genoprettet, og vi arbejder på at inddrive resten af tjenesterne i skyen. Undskyld os for det, der er sket.

2. 7. september 2026 kl. 14.31 UTCidentified

   Der var en uventet samtidig genstart af enheder inden for cloud-netværket. Det resulterede i netværkstab for alle lagerknudepunkter i skyen. De fleste af de virtuelle drev blev returneret til en aktiv tilstand, men der er stadig virtuelle drev vist i en "utilgængelig" tilstand. Vi arbejder på at genoprette lagerdriften for alle virtuelle drev i klyngen.

3. 7. september 2026 kl. 14.54 UTCidentified

   Vi vil gerne informere Dem om, at spørgsmålet blev rettet mod Genève-skyen. Der er et lille antal virtuelle drev viser i en "utilgængelig" tilstand i Zürich klyngen.

4. 7. september 2026 kl. 15.38 UTCresolved

   Kære kunder, Vi vil gerne informere Dem om, at problemerne i Zürich-skyen er blevet løst. Alle tjenester i skyinfrastrukturen er blevet genoprettet til normale operationer. Hvis du støder på problemer med din service, så lad os det vide med det samme. En detaljeret RCA af hændelsen vil blive distribueret til alle berørte kunder i de næste 24 timer. Modtag vores oprigtige undskyldning for ulejligheden.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 4. september 2026 kl. 04.39 UTCinvestigating

   CloudSigma vil gerne informere dig om, at vi i øjeblikket oplever et problem, der påvirker PaaS-platformen i vores Genève cloud placering. PaaS panelet i WebApp er i øjeblikket utilgængelige. Vores Operations team arbejder aktivt på at genoprette PaaS tilgængelighed, og vi vil levere yderligere opdateringer, så snart mere information bliver tilgængelig. Modtag vores oprigtige undskyldninger for eventuelle ulemper forårsaget og tak for din tålmodighed og forståelse.

2. 4. september 2026 kl. 07.43 UTCresolved

   Vi beklager den forvirring, der er opstået som følge af vores tidligere meddelelse om PaaS-platformen i Genève. Vær venlig at se bort fra meddelelsen, da PaaS-platformen i dette sted bliver taget ud af drift og ikke længere vil være tilgængelig. Vi undskylder igen for forvirringen og værdsætter din forståelse.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 3. september 2026 kl. 09.12 UTCinvestigating

   CloudSigma vil gerne informere dig om, at vi i øjeblikket oplever konnektivitet problemer med en af vores opstrøms internetudbydere. Spørgsmålet synes at være relateret til ruteføring, hvor størstedelen af pakkens tab på trafikken fra Europa er observeret. De berørte steder er Clark og Manila2. Vores team arbejder sammen med ISP for at undersøge og løse problemet. Vi vil give yderligere opdateringer, så snart mere information bliver tilgængelig.

2. 4. september 2026 kl. 12.08 UTCresolved

   CloudSigma vil gerne informere dig om, at de konnektivitetsspørgsmål, der påvirker vores opstrøms-ISP, er blevet løst. Forbindelsen mellem de berørte steder Clark og Manila2 er blevet genoprettet, og tjenesterne bør nu fungere normalt. Vi vil fortsat overvåge situationen for at sikre stabile forbindelser. Vi undskylder for ulejligheden og værdsætter din tålmodighed og forståelse.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 31. august 2026 kl. 14.02 UTCinvestigating

   CloudSigma vil gerne informere dig om, at vi i øjeblikket oplever et problem, der påvirker PaaS-platformen i vores Clark cloud placering. PaaS panelet i WebApp er i øjeblikket utilgængelige. Vores Operations team arbejder aktivt på at genoprette PaaS tilgængelighed, og vi vil levere yderligere opdateringer, så snart mere information bliver tilgængelig. Modtag vores oprigtige undskyldninger for eventuelle ulemper forårsaget og tak for din tålmodighed og forståelse.

2. 31. august 2026 kl. 15.08 UTCresolved

   CloudSigma vil gerne informere dig om, at PaaS platformen nu er fuldt funktionsdygtig i vores Clark cloud placering. Modtag vores oprigtige undskyldning for ulejlighed forårsaget, og tak for din tålmodighed og forståelse.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 6. august 2026 kl. 19.48 UTCinvestigating

   CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue. Our administrators are working to resolve it as soon as possible.

2. 6. august 2026 kl. 19.48 UTCinvestigating

   We are continuing to investigate this issue.

3. 6. august 2026 kl. 22.44 UTCresolved

   CloudSigma would like to inform you that the issue affecting our CAI location has been fully resolved. The issue has been identified as related to an upstream ISP connectivity problem, which was affecting access to the CAI location and the services hosted within it. We apologize for any inconvenience and appreciate your patience.

1. 30. juli 2026 kl. 20.12 UTCinvestigating

   Cloudsigma vil gerne informere dig om, at vi i øjeblikket oplever netværksproblemer, der påvirker vores Manila placering. Som et resultat, kan WebApp og virtuelle maskiner inden for dette netværk være periodisk utilgængelig. Vores hold arbejder aktivt på afbødende foranstaltninger for at genoprette normal service. Vi vil fortsætte med at overvåge situationen nøje og levere opdateringer, efterhånden som flere oplysninger bliver tilgængelige. Vi undskylder for ulejligheden, og værdsætter din tålmodighed.

2. 30. juli 2026 kl. 20.45 UTCresolved

   Cloudsigma vil gerne informere dig om, at netværksproblemer, der påvirker Manila placering, er blevet løst. Alle tjenester fungerer normalt. Vi sætter pris på din tålmodighed under denne hændelse.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 30. juli 2026 kl. 20.12 UTCinvestigating

   Cloudsigma vil gerne informere dig om, at vi i øjeblikket oplever netværksproblemer, der påvirker vores Manila placering. Som et resultat, kan WebApp og virtuelle maskiner inden for dette netværk være periodisk utilgængelig. Vores hold arbejder aktivt på afbødende foranstaltninger for at genoprette normal service. Vi vil fortsætte med at overvåge situationen nøje og levere opdateringer, efterhånden som flere oplysninger bliver tilgængelige. Vi undskylder for ulejligheden, og værdsætter din tålmodighed.

2. 30. juli 2026 kl. 20.45 UTCresolved

   Cloudsigma vil gerne informere dig om, at netværksproblemer, der påvirker Manila placering, er blevet løst. Alle tjenester fungerer normalt. Vi sætter pris på din tålmodighed under denne hændelse.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 21. juli 2026 kl. 02.28 UTCinvestigating

   CloudSigma vil gerne informere dig om, at vi i øjeblikket oplever et problem med tilgængeligheden af web-programmet i vores Cairo placering. Ikke alle løbende tjenester og maskiner påvirkes af dette spørgsmål. Vores administratorer arbejder på at løse det så hurtigt som muligt.

2. 21. juli 2026 kl. 03.10 UTCresolved

   CloudSigma vil gerne informere Dem om, at spørgsmålet om vores CAI-placering er blevet løst fuldt ud. EU-erhvervsgrenens økonomiske situation Vi undskylder for ulejligheden og værdsætter din tålmodighed.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 18. juli 2026 kl. 18.14 UTCinvestigating

   CloudSigma vil gerne informere dig om, at vi i øjeblikket oplever et problem, der påvirker nogle af vores computerværter i Dublin cloud placering. Køremaskinerne forbliver driftsklare, men de kan vise sig at være "utilgængelige", hvilket kan forhindre handlinger såsom stop, start eller kloning af dem. Vores administratorer arbejder på at løse det så hurtigt som muligt.

2. 19. juli 2026 kl. 00.28 UTCresolved

   CloudSigma vil gerne informere dig om, at problemet, der påvirker tilgængeligheden af vores computerværter på Dublin cloud er blevet løst. Tak for Deres tålmodighed og forståelse.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 9. juli 2026 kl. 19.56 UTCinvestigating

   CloudSigma vil gerne informere dig om, at vi i øjeblikket oplever nedbrudt netværkspræstation i vores Manila 2 Cloud placering. Derfor er WebApp ikke tilgængelig i øjeblikket. Modtag vores undskyldning for ulejligheden. Vores administratorer undersøger i øjeblikket den grundlæggende årsag til at løse problemet så hurtigt som muligt.

2. 9. juli 2026 kl. 21.16 UTCresolved

   CloudSigma vil gerne informere dig om, at problemet med den nedbrudte ydeevne på vores netværksinfrastruktur i Manila 2 og Clark skyerne er blevet rettet. Modtag venligst vores undskyldninger for ulejligheden!

Automatisk oversat fra den officielle hændelsesopdatering.

1. 14. juni 2026 kl. 12.41 UTCinvestigating

   CloudSigma would like to inform you that the WebVNC feature through the "Display VNC" button in the CloudSigma WebApp in Manila 1 cloud is location is unavailabe. VNC is still usable via the "VNC URL" feature with 3rd party clients. Our team is actively investigating the matter. Thank you for your patience and understanding.

2. 15. juni 2026 kl. 19.07 UTCresolved

   CloudSigma would like to inform you that the WebVNC feature for the WebApp in our Manila cloud location has been restored. Our administrators have resolved the issue, and the service is now operating normally. We apologize for any inconvenience caused and thank you for your patience and understanding.

1. 5. juni 2026 kl. 00.25 UTCinvestigating

   CloudSigma would like to inform you that we are currently experiencing an intermittent issue affecting some of our hosts in the Monterrey cloud location. No customer VMs are affected. Our team is actively working to restore the affected hosts as quickly as possible. We will continue to provide updates as more information becomes available.

2. 5. juni 2026 kl. 01.19 UTCinvestigating

   CloudSigma would like to inform you that currently, there is degraded performance of the platform in the Monterrey cloud location, and some VMs may experience a delay in I/O operations and even a state of kernel wait. Our team is actively working to restore the services as quickly as possible. We will continue to provide updates as more information becomes available.

3. 5. juni 2026 kl. 02.25 UTCresolved

   CloudSigma would like to inform you that the platform's degraded performance in the Monterrey cloud location has been resolved, and it is now operational and stable. We apologize for any inconvenience caused.

1. 2. juni 2026 kl. 20.46 UTCinvestigating

   CloudSigma would like to inform you that currently, we are experiencing an issue affecting some of our compute hosts in the Frankfurt cloud location. The running machines remain operational, but they may show as Unavailable, which could prevent actions such as stopping, starting, or cloning them. Our administrators are working to resolve it as soon as possible.

2. 2. juni 2026 kl. 23.06 UTCresolved

   CloudSigma would like to inform you that the issue affecting some of our compute hosts in the Frankfurt cloud location has been resolved. Thank you for your patience and understanding.

1. 27. maj 2026 kl. 16.28 UTCinvestigating

   CloudSigma would like to inform you that we are currently experiencing issues with the PaaS Panels in the Frankfurt Cloud location. Our Operations teams are working on resolving the situation. Updates will be announced as soon as provided. Please accept our sincere apologies for any inconvenience caused.

2. 27. maj 2026 kl. 16.44 UTCresolved

   CloudSigma would like to inform you that the issues affecting our PaaS infrastructure in Frankfurt have been resolved. Thank you for your patience and understanding.

1. 24. maj 2026 kl. 12.44 UTCinvestigating

   We would like to inform you that a network issue in our Riyadh cloud location has reoccurred. This is currently resulting in degraded performance and packet loss. We sincerely apologise for the inconvenience. Our team is actively investigating the issue and taking steps to restore full functionality as quickly as possible.

2. 24. maj 2026 kl. 17.19 UTCresolved

   CloudSigma would like to inform you that the network issue affecting our Riyadh cloud location has been resolved. Our team will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the inconvenience caused and thank you for your patience.

1. 24. maj 2026 kl. 09.57 UTCinvestigating

   CloudSigma would like to inform you that we are facing issues with the Riyadh webapp being unavailable. We are investigating the cause of the issue. Virtual machines on the cloud are not reachable. We apologize for any inconvenience caused. Our operations team is investigating the matter

2. 24. maj 2026 kl. 10.30 UTCinvestigating

   CloudSigma would like to inform you that the issue affecting our WebApp has subsided. We are still observing packet loss on the cloud and are in contact with our service provider to investigate the matter further. Thank you for your patience and understanding on the matter.

3. 24. maj 2026 kl. 10.49 UTCresolved

   CloudSigma would like to inform you that experienced packet loss on the Riyhad cloud has subsided. Thank you for your patience, & we apologise for any inconvenience caused. We will investigate further the cause of the network issues experienced.

1. 17. maj 2026 kl. 17.28 UTCidentified

   CloudSigma would like to inform you that we are currently experiencing an issue affecting some of our vhosts in the Monterrey cloud location. Our team is actively working to restore the affected hosts as quickly as possible. We will continue to provide updates as more information becomes available.

2. 17. maj 2026 kl. 19.38 UTCmonitoring

   CloudSigma would like to inform you that the affected hosts in the Monterrey cloud location are operational. Our team continues to monitor and review the environment to ensure platform stability following the incident. We will provide further updates if additional information becomes available.

3. 17. maj 2026 kl. 21.01 UTCresolved

   CloudSigma would like to inform you that the affected vhosts in the Monterrey cloud location are operational and stable. We apologize for any inconvenience caused.

1. 29. april 2026 kl. 06.14 UTCinvestigating

   CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp logging out user session and with resources appearing as unavailable. There is no impact to running Virtual Machines on the cloud Our Operations Team is looking into the matter. We apologize for any inconvenience caused.

2. 29. april 2026 kl. 06.24 UTCidentified

   CloudSigma would like to inform you that the WebApp availability issues in the Riyadh cloud location are related to a Cloudflare incident. There is no impact on any of the existing servers, drives, or networking. Only the WebPanels are affected by this incident. Please find the status page of Cloudflare:https://www.cloudflarestatus.com/incidents/yg4t0swj39fg

3. 29. april 2026 kl. 12.10 UTCresolved

   CloudSigma would like to inform you that the issue affecting the login of our Riyadh cloud has been resolved.

1. 28. april 2026 kl. 05.27 UTCinvestigating

   CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp logging out user session and with resources appearing as unavailable. There is no impact to running Virtual Machines on the cloud Our Operations Team is looking into the matter. We apologize for any inconvenience caused.

2. 28. april 2026 kl. 15.53 UTCresolved

   CloudSigma would like to inform you that the API performance issues in the Riyadh cloud locations have now been resolved. During the incident, users may have experienced issues with WebApp going in and out of availability. If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.

1. 27. april 2026 kl. 09.35 UTCinvestigating

   CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp going in and out of availability; there is no impact to running Virtual Machines on the cloud Our Operations Team is looking into the matter. We apologize for any inconvenience caused.

2. 27. april 2026 kl. 11.35 UTCinvestigating

   CloudSigma would like to inform you that the API performance issues in the Riyadh cloud locations have now been resolved. During the incident, users may have experienced issues with WebApp going in and out of availability. If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.

3. 27. april 2026 kl. 11.55 UTCresolved

   This incident has been resolved.