Vi oplever et forhøjet fejlniveau i vores CMP, og vi er i øjeblikket ved at undersøge spørgsmålet.
identified
Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.
monitoring
Et fix er blevet gennemført, og vi overvåger resultaterne.
resolved
Denne hændelse er blevet løst.
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Cookiebot CMP (EU CDN) not accessible
Startede 18. juni 2025 kl. 04.45 UTC · 0m
OutageKritisk hændelse
Berørte komponenter
CMP - Consent Banner
resolved
This incident only affected Cookiebot Consent Banners with the EU CDN feature in use.
postmortem
On **June 18, 2025**, the **Cookiebot Consent Management Platform \(CMP\)** experienced a significant service disruption that affected websites using the **EU CDN feature** for the Consent Banner.
The incident resulted in three key issues:
* **Consent Banner Rendering Failure**: Consent banners were not displayed on impacted websites, limiting users’ ability to review or provide consent — potentially affecting transparency and compliance.
* **Consent Ingestion Issues**: User consent data was not reliably captured or processed during the affected period, which may have implications for regulatory compliance depending on configuration.
* **Blocking Script Behavior**: The CMP script exhibited blocking behavior in some cases, which may have negatively impacted page load performance and interfered with other client-side scripts.
**Impact Scope:**
This incident **only affected Cookiebot Consent Banners utilizing the EU CDN option**. Other configurations were not impacted.
**Timeline:**
The issue began at **10:00 AM UTC** and was resolved by **4:45 PM UTC**, lasting approximately **6 hours and 45 minutes**.