45 Credsimple incidents · august 2017 — official updates, affected components, duration and resolution details.
We are currently investigating an issue with the backend jobs processing system of our credentialing platform.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Credential view pages are experiencing issues. We are actively investigating the issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
A fix for the issue has been identified and is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
andros is aware and is working to resolve an issue with login to the Credentialing platform. Our teams are working to resolve the root cause and return to expected login experience.
andros has identified an issue from a third party vendor. Our teams are actively working with them to resolve the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to investigate the issue, but services have largely recovered.
The services are operational again, and we are monitoring them.
This incident has been resolved.
We are currently investigating this issue.
We have resolved the issue. Thank you for your patience. Please feel free to contact support at any time if you notice any issues.
We are currently investigating this issue.
The issue has been resolved.
This incident has been resolved.
We are monitoring service recovery in AWS systems. Until their systems recover, andros' systems will have degraded performance.
This incident has been resolved.
The andros credentialing SFTP service is currently experiencing an outage. We are investigating.
This incident has been resolved.
We are actively working to fix this issue. Please check back shortly.
A fix is being deployed.
We are continuing to investigate this issue.
The issue has been resolved.
This incident has been resolved.
There is an issue with the provider import (add providers) page. We are investigating the issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
The web application is experiencing a problem and is currently down. We are investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our monitoring systems have reported slow response times and gateway timeouts in the web portal. Our engineering teams are investigating.
We are continuing to investigate this issue.
We have identified a resource-intensive process which was preventing the proper functioning of the web application and have disabled and terminated the process.
The web application is experiencing a problem and is currently down. We are investigating the issue.
We are continuing to investigate this issue.
This incident has been resolved.
Our infrastructure provider (AWS) is experiencing problems with DNS resolution. This is causing intermittent failures in accessing PDF reports on the platform. All other platform functionality is working as expected. Stay tuned for updates.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved
Our site is currently down. We are currently investigating the issue.
The incident has been resolved and the site is back up.