Dashlane driftsforstyrrelser

1. 27. oktober 2026 kl. 17.34 UTCresolved

   27 oktober 2026 10: 21 UTC Identificeret - Vi står i øjeblikket over for vanskeligheder med at logge ind på platformen. Vores team undersøger sagen aktivt. Vi vil give en anden opdatering, så snart vi har flere oplysninger. Vi undskylder for ulejligheden og værdsætter din tålmodighed oktober 27, 2026 10: 30 UTC Overvågning - mellem 10: 00 og 10: 25 UTC i dag, oplevede vi en afbrydelse, der påvirkede Dashlane. I denne periode, kan du have oplevet generel platform langsommelighed eller konfronteret fejl, når du forsøger at logge ind. Vi er glade for at kunne meddele, at spørgsmålet er blevet afhjulpet med succes, og at alle tjenester nu er fuldt ud genvundet og fungerer normalt, vi overvåger det i øjeblikket. Vi undskylder for eventuelle ulemper dette kan have forårsaget og værdsætter din tålmodighed, mens vi arbejdede for at løse problemet. Vi vil give en yderligere opdatering, når vores undersøgelse er færdig. 27 oktober 2026 12: 56 UTC Undersøgelse - Efter vores tidligere service afbrydelse, en delmængde af kunder rapporterer en uventet fejlmeddelelse, når du logger ind. Vores team undersøger og arbejder for at overgå situationen. Tak for din forståelse. 27 oktober 2026 14: 52 UTC Efterforskning - Vores team fortsætter med aktivt at undersøge denne situation, og vi har mistanke om, at det kan være forbundet med hændelsen erklæret af Cloudflare, som har bekræftet en tredjeparts problem påvirker visse sælger firewalls efter en nylig firmware opgradering. Når trafikken passerer gennem en berørt firewall, blokerer firewall forbindelsen under inspektion, og browseren viser "Dette websted kan ikke nås" Mulig Workround: Hvis du er påvirket, prøv at forbinde fra et andet netværk (for eksempel en mobil hotspot). It-administratorer kan også kontakte deres firewall leverandør om den seneste firmware opdatering. http: / / www.cloudflarestatus.com / hændelser / dk2obcyw2aew 27. oktober 2026 15: 38 UTC Overvågning - Cloudflare har løst det underliggende problem, og vi ser adgang opsving for berørte brugere. Vi fortsætter med at overvåge at bekræfte alle brugere er fuldt restaureret. Hvis du stadig ser "Dette websted kan ikke nås" eller ikke kan logge ind på Dashlane, bedes du kontakte vores support team. At skifte til et andet netværk er stadig et problem i mellemtiden. http: / / www.cloudflarestatus.com / hændelser / dk2obcyw2aew 27. oktober 2026 17: 34 UTC Opløst - Denne hændelse er nu løst. Vi kunne identificere to separate årsager: 1. Service afbrydelse: En intern software ændring forårsagede den oprindelige afbrydelse. Tjenesten blev genoprettet ved at vende ændringen. 2. Efterfølgende login problemer for nogle brugere: En separat tredjeparts problem, bekræftet af Cloudflare, forårsagede fejlene. Cloudflare har løst problemet, og adgangen er genoprettet. Cloudflare hændelse: cloudflarestatus.com / hændelser / dk2obcyw2aew Dine data blev ikke påvirket på noget tidspunkt. Vi gennemgår begge problemer for at forhindre tilbagefald. Hvis du stadig har problemer, bedes du kontakte vores support team.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 23. juli 2026 kl. 16.03 UTCresolved

   23 juli 2026 12: 58 UTC Undersøgelse - Vi er i øjeblikket ved at undersøge rapporter om performance nedbrydning påvirker Dashlane hvælving tjenester. Brugere kan opleve langsomme svartider eller intermitterende problemer med logins, datasynkronisering og sikkerhedskopier. Vores ingeniørteam undersøger aktivt årsagen og arbejder på at genoprette fuld service. Vi vil give opdateringer, så snart mere information bliver tilgængelig 23 juli 2026 13: 52 UTC Overvågning - Tjenesten er blevet genoprettet. Vi overvåger situationen aktivt. 23 juli 2026 16: 03 UTC genopløst - Dette spørgsmål er nu løst. Tak for din tålmodighed.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 6. juli 2026 kl. 10.55 UTCresolved

   July 6, 2026 08:48 UTC Investigating - We are currently facing difficulties logging into the platform. Our team is actively investigating the issue. We will provide another update as soon as we have more information. We apologize for the inconvenience and appreciate your patience while we work to resolve this July 6, 2026 09:07 UTC Monitoring - Between 06:50 and 8:30 UTC today, we experienced a disruption that affected Dashlane. During this period you might have experienced general platform slowness or faced errors when trying to login. We are pleased to report that the issue has been successfully mitigated and all services are now fully recovered and operating normally, we are currently keeping it under monitoring. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. We will provide a further update once our investigation is complete. July 6, 2026 10:55 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 26. juni 2026 kl. 16.11 UTCresolved

   June 26, 2026 09:54 UTC Investigating - Dashlane is actively investigating a service disruption affecting Two-Factor Authentication (2FA) via the browser extension for a subset of users. Service restoration is our immediate priority. We will issue further updates as our investigation progresses, and we thank our customers and partners for their patience during the resolution of this issue. June 26, 2026 13:29 UTC Monitoring - Service has been restored, and a workaround has been completed for Two-Factor Authentication (2FA). We are actively monitoring the situation. June 26, 2026 16:11 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 2. juni 2026 kl. 16.58 UTCresolved

   June 2, 2026 11:49 UTC Monitoring - We experienced an issue that had an impact on the Dashlane platform from approximately 10:35 UTC to 10:50 UTC. Users may have experienced SSO login errors, slow load times, inability to retrieve data, or errors when attempting to perform several actions. We have confirmed full recovery, and we are currently monitoring the situation. This issue is unrelated to the recent brute force incident. June 2, 2026 16:58 UTC Resolved - After continued monitoring, we can confirm that the service is stable and operating as expected. We sincerely apologize for any disruption this may have caused to your work today.

1. 1. juni 2026 kl. 19.29 UTCresolved

   May 31, 2026 15:19 UTC Investigating - We have received reports from several users having received an email that their account has been suspended. We have also received reports that some users are experiencing difficulties in logging in to Dashlane after resetting their master password. We are investigating this situation, and we will provide further updates as soon as we have more information. Thank you for your understanding. May 31, 2026 17:50 UTC Investigating - We are continuing to investigate the "Account suspended" notifications. Our engineering teams are actively working on a resolution and investigating the root cause of these messages. We are treating this with the highest priority and will provide further updates here as soon as more information becomes available. Thank you for your continued patience and understanding. May 31, 2026 22:30 UTC Resolved - We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended. Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems. Thank you for your patience and understanding. June 1, 2026 07:32 UTC Monitoring - We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended. Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems. Thank you for your patience and understanding. June 1, 2026 19:29 UTC Monitoring - Dashlane has published a Security Advisory and customer FAQ with additional details of the incident, investigation status, impact to user accounts, and steps we’ve taken to protect customers. There is no evidence that Dashlane’s internal system has been impacted. For further information, please reference our Security Advisory: https://support.dashlane.com/hc/articles/36038764990866

1. 23. april 2026 kl. 08.10 UTCresolved

   April 15, 2026 16:20 UTC Investigating - We've received some reports of users experiencing some instability while using the Dashlane extension in Chromium browsers. We are investigating and will provide an update when we know more. In the meantime, for any customer experiencing an endless load of the extension, please try to reinstall it or use a non-Chromium browser. April 16, 2026 12:43 UTC Monitoring - We have identified that this issue is caused by a bug in the browser itself. A fix has been released in browser version 147.0.7727.101/2. Users should update their browser to this version or later and ensure the Dashlane extension is up to date to resolve the issue. April 23, 2026 08:10 UTC Resolved - After a period of monitoring, we confirmed that the issue was caused by a bug in the browser itself. A fix has been released in Chrome version 147.0.7727.101/102, and Edge version 147.0.3912.72. Users should update their browser to these versions or later and ensure the Dashlane extension is up to date. Thank you for your patience.

1. 10. april 2026 kl. 16.07 UTCresolved

   April 10, 2026 15:40 UTC Identified - Dashlane is investigating a disruption to our SIEM feature that is impacting customers using the Splunk and KnowBe4 integrations. Restoration is our top priority, and we will provide updates on the situation as appropriate. We thank our customers and partners for their patience during the resolution of this issue. April 10, 2026 16:07 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 8. april 2026 kl. 22.16 UTCresolved

   April 8, 2026 21:16 UTC Monitoring - Dashlane is currently investigating a disruption to our inbound Support Team emails related to an ongoing issue with Gmail services. Restoring full communication is our top priority, and our team is actively engaged in tracking the resolution. We appreciate your patience while we monitor the situation. April 8, 2026 22:16 UTC Resolved - The disruption affecting our inbound Support Team emails has been fully resolved, and normal response times have resumed. Thank you for your patience and understanding

1. 18. marts 2026 kl. 00.07 UTCresolved

   March 17, 2026 21:11 UTC Investigating - We’re investigating an issue where customers may not be able log into Dashlane on Chrome or the iOS app or may receive errors. We’ll provide an update as soon as possible. As a workaround, please try logging in using a different browser. Thank you for your patience as our team works to resolve this. March 18, 2026 00:07 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 3. marts 2026 kl. 08.40 UTCresolved

   February 26, 2026 20:20 UTC Scheduled - On Tuesday, March 3, 2026, from 8:00 to 9:00 UTC, we will be performing planned system maintenance. During this 1-hour window, you may experience transient errors for a brief period. We are working to keep any disruptions to a minimum and appreciate your patience while we improve our systems. March 3, 2026 08:06 UTC Active - Scheduled maintenance has started. We will update you as soon as it is over. March 3, 2026 08:40 UTC Completed - The scheduled maintenance is complete. All services are now operational. Thank you for your patience.

1. 4. februar 2026 kl. 17.28 UTCresolved

   February 4, 2026 15:14 UTC Monitoring - We experienced an issue that had an extended impact on the Dashlane platform from approximately 12:43 UTC to 13:30 UTC. Users may have experienced SSO login errors, slow load times, inability to retrieve data, or errors when attempting to perform several actions. We have confirmed full recovery, and we are currently monitoring the situation. February 4, 2026 17:28 UTC Resolved - After a period of careful monitoring, we are happy to confirm that the service is stable. We sincerely apologize for the disruption caused