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Datasite driftsforstyrrelser

49 Datasite incidents · december 2018 — official updates, affected components, duration and resolution details.

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We are aware of an issue affecting a limited number of projects, which are not currently loading. Our team has identified the issue and are working on resolution. We will provide updates as more information becomes available.

Startede 19. marts 2026 kl. 23.23 UTC 3h 38m

IssuesMindre hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

19. marts 2026 kl. 23.23 UTCidentified
The issue has been identified and a fix is being implemented.
20. marts 2026 kl. 03.00 UTCresolved
This incident has been resolved.

Datasite users are unable to log in

Startede 3. marts 2026 kl. 16.15 UTC 13m

OutageKritisk hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

3. marts 2026 kl. 16.15 UTCinvestigating
We are currently investigating this issue.
3. marts 2026 kl. 16.28 UTCresolved
This incident has been resolved.

Datasite users are unable to log in

Startede 2. marts 2026 kl. 20.24 UTC 16m

OutageKritisk hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

2. marts 2026 kl. 20.24 UTCinvestigating
We are currently investigating this issue.
2. marts 2026 kl. 20.33 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2. marts 2026 kl. 20.40 UTCresolved
This incident has been resolved.

Datasite platform is unavailable

Startede 2. marts 2026 kl. 17.11 UTC 2m

OutageKritisk hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

2. marts 2026 kl. 17.11 UTCidentified
The issue has been identified and a fix is being implemented.
2. marts 2026 kl. 17.13 UTCresolved
This incident has been resolved.

Analytics tab is not loading on Datasite projects

Startede 24. februar 2026 kl. 20.52 UTC 1h 3m

IssuesMindre hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

24. februar 2026 kl. 20.52 UTCinvestigating
We are currently investigating this issue.
24. februar 2026 kl. 21.46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
24. februar 2026 kl. 21.55 UTCresolved
This incident has been resolved.

Users may be experiencing issues with logging in and overall platform performance

Startede 13. februar 2026 kl. 17.57 UTC 3h 47m

OutageKritisk hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

13. februar 2026 kl. 17.57 UTCinvestigating
We are continuing recovery efforts. Service remains unavailable, and we will provide further updates as progress is made.
13. februar 2026 kl. 19.59 UTCidentified
Technical teams are continuing to troubleshoot the Datasite platform issues. We will provide an update once new information is available.
13. februar 2026 kl. 20.01 UTCinvestigating
We are continuing to investigate this issue.
13. februar 2026 kl. 21.02 UTCmonitoring
A fix has been implemented and we are monitoring the results.
13. februar 2026 kl. 21.44 UTCresolved
This incident has been resolved.

Datasite platform is experiencing degraded performance

Startede 10. december 2025 kl. 16.47 UTC 1h 29m

OutageKritisk hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

10. december 2025 kl. 16.47 UTCinvestigating
We are currently investigating this issue.
10. december 2025 kl. 17.36 UTCmonitoring
We are monitoring platform performance.
10. december 2025 kl. 18.15 UTCresolved
This incident has been resolved.

Datasite US, EU, and AU are unavailable

Startede 19. november 2025 kl. 19.54 UTC 28m

OutageKritisk hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

19. november 2025 kl. 19.54 UTCinvestigating
We are currently investigating this issue.
19. november 2025 kl. 20.04 UTCidentified
The issue has been identified and a fix is being implemented.
19. november 2025 kl. 20.22 UTCresolved
This incident has been resolved.

Due to a Microsoft incident, some SSO users may be unable to log in to Datasite

Startede 29. oktober 2025 kl. 16.44 UTC 38m

IssuesMindre hændelse

29. oktober 2025 kl. 16.44 UTCidentified
Due to a Microsoft incident, some SSO users may be unable to log in to Datasite. If you are affected, please contact your corporate IT group for updates from Microsoft.
29. oktober 2025 kl. 17.21 UTCmonitoring
Microsoft has indicated they have resolved the issue on their side.
29. oktober 2025 kl. 17.22 UTCresolved
This incident has been resolved.

AWS impact on Datasite platform performance

Startede 20. oktober 2025 kl. 14.40 UTC 4h 30m

Pending

20. oktober 2025 kl. 14.40 UTCmonitoring
Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.
20. oktober 2025 kl. 19.10 UTCresolved
This incident has been resolved.

Datasite in US, EU, and AU regions was unavailable

Startede 16. oktober 2025 kl. 15.00 UTC 0m

Pending

17. oktober 2025 kl. 13.35 UTCresolved
Datasite experienced a short outage on October 16, during which users were unable to log in to the platform or access their projects. Remediation actions were taken immediately to restore functionality.

Analytics dashboards are unavailable in EU projects

Startede 12. juni 2025 kl. 01.43 UTC 3h 55m

IssuesMindre hændelse

Berørte komponenter

Datasite EMEADatasite APAC

12. juni 2025 kl. 01.43 UTCinvestigating
We are currently investigating this issue.
12. juni 2025 kl. 04.43 UTCmonitoring
A fix has been successfully implemented by the vendor, and the Analytics service is now operational again. We will continue to monitor the service closely.
12. juni 2025 kl. 05.38 UTCresolved
This incident has been resolved.

Investigating upload and download performance in US-based projects

Startede 10. april 2025 kl. 21.15 UTC 58m

IssuesMindre hændelse

Berørte komponenter

Datasite Americas

10. april 2025 kl. 21.15 UTCidentified
The issue has been identified and a fix is being implemented.
10. april 2025 kl. 21.49 UTCmonitoring
A fix has been implemented and we are monitoring the results.
10. april 2025 kl. 22.14 UTCresolved
This incident has been resolved.

Datasite EU is unavailable; US/AU are not impacted

Startede 20. november 2024 kl. 18.57 UTC 53m

OutageKritisk hændelse

Berørte komponenter

Datasite EMEA

20. november 2024 kl. 18.57 UTCinvestigating
We are currently investigating this issue.
20. november 2024 kl. 19.03 UTCmonitoring
A fix has been implemented and we are monitoring the results.
20. november 2024 kl. 19.50 UTCresolved
This incident has been resolved.

Datasite projects are not loading for some users

Startede 8. oktober 2024 kl. 15.59 UTC 13m

OutageStørre hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

8. oktober 2024 kl. 15.59 UTCinvestigating
We are currently investigating this issue.
8. oktober 2024 kl. 16.09 UTCmonitoring
A fix has been implemented and we are monitoring the results.
8. oktober 2024 kl. 16.12 UTCresolved
This incident has been resolved.

Datasite.com Homepage is not functioning. Use login.datasite.com to access the Datasite Platform

Startede 19. juli 2024 kl. 02.31 UTC 33m

Pending

19. juli 2024 kl. 02.31 UTCidentified
The correct teams are working on this. The platform should be fully functional, please use login.datasite.com or global.datasite.com to login and access projects
19. juli 2024 kl. 03.04 UTCresolved
This incident has been resolved.

Datasite AU is unavailable

Startede 15. april 2024 kl. 21.36 UTC 23m

OutageKritisk hændelse

Berørte komponenter

Datasite APAC

15. april 2024 kl. 21.36 UTCinvestigating
We are currently investigating this issue.
15. april 2024 kl. 21.59 UTCresolved
This incident has been resolved.

Fix in Place: Datasite is unavailable for all regions. Users cannot login to the platform

Startede 7. februar 2024 kl. 15.32 UTC 1h 28m

OutageKritisk hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

7. februar 2024 kl. 15.32 UTCinvestigating
We are currently investigating this issue.
7. februar 2024 kl. 15.48 UTCinvestigating
The issue is with our login service. Users who were already logged in are able to continue to work. New users are not able to access the platform.
7. februar 2024 kl. 15.53 UTCmonitoring
A temporary fix is in place while we fix the root cause. Datasite should be accessible.
7. februar 2024 kl. 16.03 UTCmonitoring
We are continuing to monitor for any further issues.
7. februar 2024 kl. 16.40 UTCmonitoring
Some slowness may still be present on the site while the main issue is being addressed. All users should still be able to login and access projects as normal.
7. februar 2024 kl. 17.00 UTCresolved
This incident has been resolved.

Datasite is seeing poor performance in the America projects and for all users logging in. Users may need to attempt multiple times to access projects and performance will be slow.

Startede 12. december 2023 kl. 21.20 UTC 1h 45m

IssuesMindre hændelse

Berørte komponenter

Datasite Americas

12. december 2023 kl. 21.20 UTCidentified
The issue is identified and we are currently working to restore performance.
12. december 2023 kl. 21.38 UTCidentified
Work in continuing on this issue. Some improvements have been seen but performance continues to be poor.
12. december 2023 kl. 22.06 UTCmonitoring
Fix was put in place that appears to be improving performance considerably. We are continuing to monitor if any further work is needed.
12. december 2023 kl. 22.36 UTCmonitoring
Performance is back to normal, but the team is continuing to do work to stabilize the platform long term. We will keep this statuspage up while this work is ongoing.
12. december 2023 kl. 23.05 UTCresolved
The incident is resolved and performance has been restored.

Datasite US is unavailable. Login may require retries for EU and AU as well.

Startede 19. september 2023 kl. 13.35 UTC 1h 48m

OutageStørre hændelse

Berørte komponenter

Datasite AmericasDatasite EMEADatasite APAC

19. september 2023 kl. 13.35 UTCinvestigating
Teams are actively working on the issue. Status will be updated as more information is available.
19. september 2023 kl. 13.51 UTCidentified
We've identified the likely root cause. Working on implementing a fix now.
19. september 2023 kl. 13.54 UTCidentified
We are continuing to work on a fix for this issue.
19. september 2023 kl. 14.31 UTCidentified
Work is continuing on this issue. US is still currently unavailable. EU and AUS are still up, though logging in may be slow/require multiple attempts.
19. september 2023 kl. 15.04 UTCmonitoring
US has been back up since 9:34am CDT. Monitoring now.
19. september 2023 kl. 15.23 UTCresolved
This incident has been resolved.

Datasite driftsforstyrrelser | Uptimus