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    Datasite driftsforstyrrelser

    51 Datasite incidents · december 2018 — official updates, affected components, duration and resolution details.

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    Datasite login side er ikke tilgængelig

    Startede 3. august 2026 kl. 17.08 UTC · 1h 11m

    OutageKritisk hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 3. august 2026 kl. 17.08 UTCinvestigating

      Vi undersøger i øjeblikket dette spørgsmål.

    2. 3. august 2026 kl. 17.44 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    3. 3. august 2026 kl. 18.19 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    EU Search Disruption

    Startede 17. juli 2026 kl. 04.42 UTC · 16h 9m

    IssuesMindre hændelse
    Berørte komponenter
    Datasite EMEA
    1. 17. juli 2026 kl. 04.42 UTCidentified

      Vi oplever i øjeblikket en tjenesteforstyrrelse, der påvirker søgningen i vores EU-region. Nogle søgeresultater kan være ufuldstændige, mens vi gendanne fuld funktionalitet. Vi arbejder aktivt på en løsning.

    2. 17. juli 2026 kl. 14.46 UTCmonitoring

      En rettelse er blevet gennemført, og vi arbejder i øjeblikket på fuldt gendannelse af søgefunktionen til berørte projekter.

    3. 17. juli 2026 kl. 20.51 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    We are aware of an issue affecting a limited number of projects, which are not currently loading. Our team has identified the issue and are working on resolution. We will provide updates as more information becomes available.

    Startede 19. marts 2026 kl. 23.23 UTC · 3h 38m

    IssuesMindre hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 19. marts 2026 kl. 23.23 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 20. marts 2026 kl. 03.00 UTCresolved

      This incident has been resolved.

    Datasite users are unable to log in

    Startede 3. marts 2026 kl. 16.15 UTC · 13m

    OutageKritisk hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 3. marts 2026 kl. 16.15 UTCinvestigating

      We are currently investigating this issue.

    2. 3. marts 2026 kl. 16.28 UTCresolved

      This incident has been resolved.

    Datasite users are unable to log in

    Startede 2. marts 2026 kl. 20.24 UTC · 16m

    OutageKritisk hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 2. marts 2026 kl. 20.24 UTCinvestigating

      We are currently investigating this issue.

    2. 2. marts 2026 kl. 20.33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2. marts 2026 kl. 20.40 UTCresolved

      This incident has been resolved.

    Datasite platform is unavailable

    Startede 2. marts 2026 kl. 17.11 UTC · 2m

    OutageKritisk hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 2. marts 2026 kl. 17.11 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2. marts 2026 kl. 17.13 UTCresolved

      This incident has been resolved.

    Analytics tab is not loading on Datasite projects

    Startede 24. februar 2026 kl. 20.52 UTC · 1h 3m

    IssuesMindre hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 24. februar 2026 kl. 20.52 UTCinvestigating

      We are currently investigating this issue.

    2. 24. februar 2026 kl. 21.46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24. februar 2026 kl. 21.55 UTCresolved

      This incident has been resolved.

    Users may be experiencing issues with logging in and overall platform performance

    Startede 13. februar 2026 kl. 17.57 UTC · 3h 47m

    OutageKritisk hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 13. februar 2026 kl. 17.57 UTCinvestigating

      We are continuing recovery efforts. Service remains unavailable, and we will provide further updates as progress is made.

    2. 13. februar 2026 kl. 19.59 UTCidentified

      Technical teams are continuing to troubleshoot the Datasite platform issues. We will provide an update once new information is available.

    3. 13. februar 2026 kl. 20.01 UTCinvestigating

      We are continuing to investigate this issue.

    4. 13. februar 2026 kl. 21.02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 13. februar 2026 kl. 21.44 UTCresolved

      This incident has been resolved.

    Datasite platform is experiencing degraded performance

    Startede 10. december 2025 kl. 16.47 UTC · 1h 29m

    OutageKritisk hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 10. december 2025 kl. 16.47 UTCinvestigating

      We are currently investigating this issue.

    2. 10. december 2025 kl. 17.36 UTCmonitoring

      We are monitoring platform performance.

    3. 10. december 2025 kl. 18.15 UTCresolved

      This incident has been resolved.

    Datasite US, EU, and AU are unavailable

    Startede 19. november 2025 kl. 19.54 UTC · 28m

    OutageKritisk hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 19. november 2025 kl. 19.54 UTCinvestigating

      We are currently investigating this issue.

    2. 19. november 2025 kl. 20.04 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19. november 2025 kl. 20.22 UTCresolved

      This incident has been resolved.

    Due to a Microsoft incident, some SSO users may be unable to log in to Datasite

    Startede 29. oktober 2025 kl. 16.44 UTC · 38m

    IssuesMindre hændelse
    1. 29. oktober 2025 kl. 16.44 UTCidentified

      Due to a Microsoft incident, some SSO users may be unable to log in to Datasite. If you are affected, please contact your corporate IT group for updates from Microsoft.

    2. 29. oktober 2025 kl. 17.21 UTCmonitoring

      Microsoft has indicated they have resolved the issue on their side.

    3. 29. oktober 2025 kl. 17.22 UTCresolved

      This incident has been resolved.

    AWS impact on Datasite platform performance

    Startede 20. oktober 2025 kl. 14.40 UTC · 4h 30m

    Pending
    1. 20. oktober 2025 kl. 14.40 UTCmonitoring

      Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.

    2. 20. oktober 2025 kl. 19.10 UTCresolved

      This incident has been resolved.

    Datasite in US, EU, and AU regions was unavailable

    Startede 16. oktober 2025 kl. 15.00 UTC · 0m

    Pending
    1. 17. oktober 2025 kl. 13.35 UTCresolved

      Datasite experienced a short outage on October 16, during which users were unable to log in to the platform or access their projects. Remediation actions were taken immediately to restore functionality.

    Analytics dashboards are unavailable in EU projects

    Startede 12. juni 2025 kl. 01.43 UTC · 3h 55m

    IssuesMindre hændelse
    Berørte komponenter
    Datasite EMEADatasite APAC
    1. 12. juni 2025 kl. 01.43 UTCinvestigating

      We are currently investigating this issue.

    2. 12. juni 2025 kl. 04.43 UTCmonitoring

      A fix has been successfully implemented by the vendor, and the Analytics service is now operational again. We will continue to monitor the service closely.

    3. 12. juni 2025 kl. 05.38 UTCresolved

      This incident has been resolved.

    Investigating upload and download performance in US-based projects

    Startede 10. april 2025 kl. 21.15 UTC · 58m

    IssuesMindre hændelse
    Berørte komponenter
    Datasite Americas
    1. 10. april 2025 kl. 21.15 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 10. april 2025 kl. 21.49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10. april 2025 kl. 22.14 UTCresolved

      This incident has been resolved.

    Datasite EU is unavailable; US/AU are not impacted

    Startede 20. november 2024 kl. 18.57 UTC · 53m

    OutageKritisk hændelse
    Berørte komponenter
    Datasite EMEA
    1. 20. november 2024 kl. 18.57 UTCinvestigating

      We are currently investigating this issue.

    2. 20. november 2024 kl. 19.03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20. november 2024 kl. 19.50 UTCresolved

      This incident has been resolved.

    Datasite projects are not loading for some users

    Startede 8. oktober 2024 kl. 15.59 UTC · 13m

    OutageStørre hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 8. oktober 2024 kl. 15.59 UTCinvestigating

      We are currently investigating this issue.

    2. 8. oktober 2024 kl. 16.09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8. oktober 2024 kl. 16.12 UTCresolved

      This incident has been resolved.

    Datasite.com Homepage is not functioning. Use login.datasite.com to access the Datasite Platform

    Startede 19. juli 2024 kl. 02.31 UTC · 33m

    Pending
    1. 19. juli 2024 kl. 02.31 UTCidentified

      The correct teams are working on this. The platform should be fully functional, please use login.datasite.com or global.datasite.com to login and access projects

    2. 19. juli 2024 kl. 03.04 UTCresolved

      This incident has been resolved.

    Datasite AU is unavailable

    Startede 15. april 2024 kl. 21.36 UTC · 23m

    OutageKritisk hændelse
    Berørte komponenter
    Datasite APAC
    1. 15. april 2024 kl. 21.36 UTCinvestigating

      We are currently investigating this issue.

    2. 15. april 2024 kl. 21.59 UTCresolved

      This incident has been resolved.

    Fix in Place: Datasite is unavailable for all regions. Users cannot login to the platform

    Startede 7. februar 2024 kl. 15.32 UTC · 1h 28m

    OutageKritisk hændelse
    Berørte komponenter
    Datasite AmericasDatasite EMEADatasite APAC
    1. 7. februar 2024 kl. 15.32 UTCinvestigating

      We are currently investigating this issue.

    2. 7. februar 2024 kl. 15.48 UTCinvestigating

      The issue is with our login service. Users who were already logged in are able to continue to work. New users are not able to access the platform.

    3. 7. februar 2024 kl. 15.53 UTCmonitoring

      A temporary fix is in place while we fix the root cause. Datasite should be accessible.

    4. 7. februar 2024 kl. 16.03 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 7. februar 2024 kl. 16.40 UTCmonitoring

      Some slowness may still be present on the site while the main issue is being addressed. All users should still be able to login and access projects as normal.

    6. 7. februar 2024 kl. 17.00 UTCresolved

      This incident has been resolved.