Diligent driftsforstyrrelser

1. 24. august 2026 kl. 15.20 UTCinvestigating

   Brugere i den amerikanske region kan opleve intermitterende adgangsproblemer, når de bruger projekter, herunder fejl ved indlæsning eller adgang til indhold. Spørgsmålet påvirker tilgængeligheden for nogle brugere i den amerikanske region.

2. 24. august 2026 kl. 15.56 UTCidentified

   Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

3. 24. august 2026 kl. 15.57 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 20. august 2026 kl. 05.53 UTCinvestigating

   Vi oplever i øjeblikket en afbrydelse, der forhindrer brugerne i at få adgang til vores service. Vores ingeniører er i gang med at undersøge. Tak for din forståelse og tålmodighed!

2. 20. august 2026 kl. 05.56 UTCidentified

   Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

3. 20. august 2026 kl. 05.57 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

4. 20. august 2026 kl. 06.03 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 16. juli 2026 kl. 13.42 UTCinvestigating

   Vi undersøger i øjeblikket et problem, der påvirker Boards Cloud, der kan forhindre nogle brugere i at få adgang til platformen. Vi beklager ulejligheden og værdsætter Deres tålmodighed, mens vi arbejder på at løse dette problem.

2. 16. juli 2026 kl. 13.48 UTCidentified

   Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

3. 16. juli 2026 kl. 15.18 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

4. 16. juli 2026 kl. 15.51 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 4. juli 2026 kl. 21.29 UTCinvestigating

   Boards and Entities users in the US region are experiencing service connectivity issues, resulting in intermittent access and degraded application availability. The team is actively investigating the issue and working to restore normal service.

2. 4. juli 2026 kl. 21.44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4. juli 2026 kl. 21.46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4. juli 2026 kl. 21.52 UTCresolved

   This incident has been resolved.

1. 22. juni 2026 kl. 13.09 UTCinvestigating

   Users are unable to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 22. juni 2026 kl. 13.20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22. juni 2026 kl. 17.38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22. juni 2026 kl. 17.44 UTCresolved

   This incident has been resolved.

1. 28. maj 2026 kl. 03.23 UTCidentified

   Users are currently experiencing service degradation in non-US regions. The Results app remains accessible via the highbond.com domain while we investigate the issue. Thank you for your understanding and patience!

2. 28. maj 2026 kl. 04.29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 28. maj 2026 kl. 05.00 UTCresolved

   This incident has been resolved.

1. 27. maj 2026 kl. 20.03 UTCinvestigating

   We are currently investigating this issue.

2. 27. maj 2026 kl. 20.16 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27. maj 2026 kl. 20.18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27. maj 2026 kl. 20.26 UTCresolved

   This incident has been resolved.

1. 24. maj 2026 kl. 08.14 UTCinvestigating

   Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.

2. 24. maj 2026 kl. 08.47 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24. maj 2026 kl. 11.53 UTCidentified

   Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues. Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.

4. 24. maj 2026 kl. 13.09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 24. maj 2026 kl. 15.51 UTCresolved

   This incident has been resolved.

1. 22. maj 2026 kl. 09.54 UTCidentified

   Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 22. maj 2026 kl. 11.06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22. maj 2026 kl. 11.16 UTCresolved

   This incident has been resolved.

1. 20. maj 2026 kl. 02.54 UTCinvestigating

   Users are not able to access the application in the APAC region. We are currently investigating. Thank you for your understanding and patience!

2. 20. maj 2026 kl. 02.55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20. maj 2026 kl. 03.42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20. maj 2026 kl. 04.03 UTCresolved

   This incident has been resolved.

1. 12. maj 2026 kl. 10.00 UTCinvestigating

   Users are not able to access the application in the EU region. We are currently investigating. Thank you for your understanding and patience!

2. 12. maj 2026 kl. 10.03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12. maj 2026 kl. 10.14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12. maj 2026 kl. 10.37 UTCresolved

   This incident has been resolved.

1. 1. maj 2026 kl. 15.30 UTCinvestigating

   We are currently investigating this issue.

2. 1. maj 2026 kl. 22.55 UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.

3. 1. maj 2026 kl. 23.58 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 1. maj 2026 kl. 23.58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 4. maj 2026 kl. 12.27 UTCmonitoring

   A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.

6. 4. maj 2026 kl. 21.57 UTCmonitoring

   The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.

7. 7. maj 2026 kl. 15.17 UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.

8. 7. maj 2026 kl. 15.52 UTCmonitoring

   The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.

9. 15. maj 2026 kl. 15.23 UTCresolved

   This incident has been resolved.

1. 27. april 2026 kl. 13.07 UTCinvestigating

   Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 27. april 2026 kl. 16.41 UTCidentified

   .The issue has been identified and a fix is being implemented.

3. 27. april 2026 kl. 17.35 UTCidentified

   The issue has been identified and a fix is being implemented

4. 27. april 2026 kl. 20.08 UTCinvestigating

   Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.

5. 27. april 2026 kl. 20.27 UTCinvestigating

   We are currently investigating this issue.

6. 28. april 2026 kl. 13.03 UTCinvestigating

   Our senior engineering team continues to actively investigate a performance issue impacting BoardDocs. The issue is being treated as a priority, and we have engaged the vendor to assist with resolution

7. 28. april 2026 kl. 18.30 UTCidentified

   The issue has been identified and a fix is being implemented.

8. 28. april 2026 kl. 18.30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

9. 28. april 2026 kl. 22.08 UTCresolved

   This incident has been resolved.

1. 20. april 2026 kl. 10.47 UTCinvestigating

   Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.

2. 20. april 2026 kl. 11.04 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20. april 2026 kl. 11.08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20. april 2026 kl. 12.38 UTCresolved

   This incident has been resolved.

1. 19. april 2026 kl. 00.38 UTCinvestigating

   Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.

2. 19. april 2026 kl. 02.33 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19. april 2026 kl. 03.27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19. april 2026 kl. 03.36 UTCresolved

   This incident has been resolved.

1. 13. april 2026 kl. 08.23 UTCinvestigating

   We are currently investigating this incident. Thank you for your patience.

2. 13. april 2026 kl. 08.34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13. april 2026 kl. 08.42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13. april 2026 kl. 09.14 UTCresolved

   This incident has been resolved.

1. 17. marts 2026 kl. 05.37 UTCinvestigating

   We are currently experiencing a service disruption from Salesforce and following up with the Salesforce team. We apologize for any inconvenience.

2. 17. marts 2026 kl. 06.36 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17. marts 2026 kl. 08.28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17. marts 2026 kl. 08.32 UTCresolved

   This incident has been resolved.

1. 27. februar 2026 kl. 23.22 UTCinvestigating

   We are currently investigating this issue.

2. 28. februar 2026 kl. 01.13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28. februar 2026 kl. 01.13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28. februar 2026 kl. 01.47 UTCresolved

   This incident has been resolved.

1. 27. februar 2026 kl. 13.41 UTCinvestigating

   Users are currently unable to reach the Support Team via the UK support number (+44-800-234-6580). We are actively investigating the issue with our third party provider. In the meantime, you can reach us through our global support number (+1-973-939-9381) or via email ([email protected]). Thank you for your understanding and patience!

2. 27. februar 2026 kl. 15.55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28. februar 2026 kl. 13.22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28. februar 2026 kl. 13.36 UTCresolved

   This incident has been resolved.

1. 24. februar 2026 kl. 19.52 UTCinvestigating

   Third Party Manager is unavailable in the US Region

2. 24. februar 2026 kl. 19.55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24. februar 2026 kl. 19.56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24. februar 2026 kl. 20.25 UTCresolved

   This incident has been resolved.