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    Dnsimple driftsforstyrrelser

    54 Dnsimple incidents · april 2025 — official updates, affected components, duration and resolution details.

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    Sandbox Environment - Intermitterende Downtime under Hosting Provider Vedligeholdelse

    Startede 16. oktober 2026 kl. 19.06 UTC · 11h 4m

    Pending
    Berørte komponenter
    Sandbox WebsiteSandbox API
    1. 16. oktober 2026 kl. 19.06 UTCinvestigating

      Vores hosting udbyder udfører nødsituation platform- bred vedligeholdelse, der kræver rullende genstarter af sine servere i alle regioner. Som et resultat, sandkassen web ansøgning kan være periodisk utilgængelige eller langsom til at reagere. Hver genstart forventes at forårsage omkring 15- 20 minutters nedetid, og mere end én afbrydelse kan forekomme, mens udrulningen fortsætter. Produktionsmiljøer påvirkes ikke. Der er ikke brug for handling fra din side. Hvis en anmodning mislykkes, bedes du prøve igen efter et par minutter. Data i sandkassen forventes ikke at gå tabt. Vi sporer udbyderens fremskridt og vil sende en opdatering, når vedligeholdelsen er færdig, og sandkassen er stabil.

    2. 16. oktober 2026 kl. 19.22 UTCmonitoring

      Hosting udbyder vedligeholdelse er komplet og sandkassen web ansøgning er tilgængelig. Vi overvåger yderligere spørgsmål. Hvis du stadig ser fejl, bedes du kontakte support.

    3. 17. oktober 2026 kl. 06.10 UTCresolved

      Denne hændelse er løst nu, intet system bør påvirkes.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Netværksforstyrrelser i Warszawa EU-regionen

    Startede 6. september 2026 kl. 13.10 UTC · 2h 45m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 6. september 2026 kl. 13.10 UTCinvestigating

      EU-regionen i Warszawa oplever lokale netværksproblemer. Vi undersøger sagen. Den eneste indvirkning på vores service er lidt højere latency i regionen, da trafikken ledes til vores nærliggende regioner i Europa.

    2. 6. september 2026 kl. 15.55 UTCresolved

      Spørgsmålet blev løst tidligere, og Warszawa-regionen har været stabil.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Degraded service in London region

    Startede 8. august 2026 kl. 00.27 UTC · 5h 26m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 8. august 2026 kl. 00.27 UTCinvestigating

      We are currently investigating this issue.

    2. 8. august 2026 kl. 00.28 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8. august 2026 kl. 02.47 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8. august 2026 kl. 05.14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8. august 2026 kl. 05.53 UTCresolved

      This incident has been resolved.

    500 fejl på produktionshjemmeside

    Startede 23. juli 2026 kl. 14.02 UTC · 43m

    OutageStørre hændelse
    Berørte komponenter
    WebsiteZone deployment
    1. 23. juli 2026 kl. 14.02 UTCinvestigating

      Vi undersøger i øjeblikket dette spørgsmål.

    2. 23. juli 2026 kl. 14.10 UTCmonitoring

      Alle systemer fungerer normalt, og vi undersøger årsagen.

    3. 23. juli 2026 kl. 14.46 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Intermittent network failures in SYD/TKO region

    Startede 5. juni 2026 kl. 15.34 UTC · 4m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 5. juni 2026 kl. 15.34 UTCinvestigating

      We are investigating intermittent network failures in SYD/TKO region. Record updates are affected in TKO and SYD and affected regional records may not respond and all other traffic will be rerouted to other regions.

    2. 5. juni 2026 kl. 15.38 UTCresolved

      This incident has been resolved.

    Degraded service in Amsterdam region

    Startede 22. maj 2026 kl. 10.44 UTC · 11h 34m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 22. maj 2026 kl. 10.44 UTCinvestigating

      We are currently investigating this issue.

    2. 22. maj 2026 kl. 13.35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22. maj 2026 kl. 18.46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22. maj 2026 kl. 22.18 UTCresolved

      This incident has been resolved.

    Degraded service in Amsterdam region

    Startede 18. maj 2026 kl. 21.26 UTC · 34m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 18. maj 2026 kl. 21.26 UTCinvestigating

      We are currently investigating this issue.

    2. 18. maj 2026 kl. 21.42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18. maj 2026 kl. 22.00 UTCresolved

      This incident has been resolved.

    Intermittent network failures in Sydney region

    Startede 8. maj 2026 kl. 05.18 UTC · 4h 43m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 8. maj 2026 kl. 05.18 UTCinvestigating

      We are investigating intermittent network failures in the Sydney region.

    2. 8. maj 2026 kl. 05.41 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8. maj 2026 kl. 05.42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8. maj 2026 kl. 08.33 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 8. maj 2026 kl. 10.00 UTCresolved

      This incident has been resolved.

    dnsimple.com availability issues

    Startede 20. april 2026 kl. 19.54 UTC · 1h 50m

    IssuesMindre hændelse
    Berørte komponenter
    WebhooksURL RedirectorWebsiteNotificationsAPI
    1. 20. april 2026 kl. 19.54 UTCinvestigating

      We are investigating an issue reaching dnsimple.com We will provide an update shortly Thank you for your patience and understanding.

    2. 20. april 2026 kl. 20.07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. april 2026 kl. 20.21 UTCidentified

      We've identified the issue and are continuing to mitigate the impact

    4. 20. april 2026 kl. 20.43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 20. april 2026 kl. 21.44 UTCresolved

      This incident has been resolved.

    Delay in Zone Updates

    Startede 5. marts 2026 kl. 10.14 UTC · 2h 32m

    IssuesMindre hændelse
    Berørte komponenter
    Zone deploymentSecondary DNSNotifications
    1. 5. marts 2026 kl. 10.14 UTCinvestigating

      We are currently investigating this issue.

    2. 5. marts 2026 kl. 10.28 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5. marts 2026 kl. 11.15 UTCidentified

      Zones updates already normalised. We are currently showing delays in notifications and Secondary DNS updates

    4. 5. marts 2026 kl. 11.59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 5. marts 2026 kl. 12.46 UTCresolved

      This incident has been resolved.

    Intermittent network failures in FRA region

    Startede 2. marts 2026 kl. 18.47 UTC · 3h 12m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 2. marts 2026 kl. 18.47 UTCinvestigating

      We are investigating intermittent network failures in FRA (Frankfurt) region.

    2. 2. marts 2026 kl. 19.05 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2. marts 2026 kl. 19.29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2. marts 2026 kl. 22.00 UTCresolved

      This incident has been resolved.

    Intermittent DNS Resolution for Certain ALIAS Records

    Startede 18. februar 2026 kl. 14.24 UTC · 1h 42m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 18. februar 2026 kl. 14.24 UTCmonitoring

      Starting at 08:35 UTC, we are experiencing intermittent DNS resolution issues affecting a subset of ALIAS records that point to hostnames within the same zone. Earlier today, we began rolling out improvements to our alias resolution handling. During the deployment, a bug was introduced that manifests when an ALIAS record targets a name inside its own zone. Because the updated logic is not yet fully deployed across all authoritative nameservers, affected records may resolve inconsistently depending on which nameserver handles the query. This is resulting in sporadic resolution degradation for impacted ALIAS records. We have identified the issue and are currently rolling back the changes across the affected authoritative nameservers. We are actively monitoring resolution behavior as the rollback progresses. We will provide further updates once the rollback is fully complete and resolution behavior has stabilized. We apologize for the disruption and appreciate your patience.

    2. 18. februar 2026 kl. 16.07 UTCresolved

      The rollback has completed, and DNS resolution has returned to normal behavior. We will be making follow-up improvements to alias-resolution handling, including additional safeguards and testing to prevent recurrence.

    Infrastructure Instability

    Startede 10. februar 2026 kl. 17.06 UTC · 6h 12m

    OutageStørre hændelse
    Berørte komponenter
    Sandbox APIURL RedirectorZone deploymentAPIName Servers
    1. 10. februar 2026 kl. 17.06 UTCinvestigating

      We are currently investigating an issue affecting our infrastructure that is causing some applications to restart unexpectedly. As a result, customers may experience intermittent disruptions or degraded performance across our systems. Our team is actively working to stabilize the situation and restore normal operation as quickly as possible. We’ll continue to share updates here as we learn more. Thank you for your patience.

    2. 10. februar 2026 kl. 17.30 UTCinvestigating

      We are running restores to bring back services online

    3. 10. februar 2026 kl. 17.45 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10. februar 2026 kl. 18.06 UTCidentified

      Our initial attempts to restore our cluster has failed. We are working on bringing the services up in a fresh cluster. Thank you for your patience

    5. 10. februar 2026 kl. 18.32 UTCidentified

      We are still working diligently to restore service in our new production orchestration cluster. We will continue to provide updates as the status changes.

    6. 10. februar 2026 kl. 18.50 UTCidentified

      We've started restoring backend services. We expect to have services restored shortly!!

    7. 10. februar 2026 kl. 19.18 UTCidentified

      Restores are completing and we will be bringing DNS services back online soon.

    8. 10. februar 2026 kl. 19.21 UTCidentified

      Nameservers are currently recovering, and we are bringing other services online.

    9. 10. februar 2026 kl. 19.27 UTCidentified

      We've restored half of our infrastructure, and are presently restoring services for the other half.

    10. 10. februar 2026 kl. 19.38 UTCidentified

      We've restored most customer facing services. We are still actively restoring the Sandbox API and other internal services. Thanks.

    11. 10. februar 2026 kl. 19.51 UTCidentified

      Production services are back online. We are monitoring their state and continuing to work on the Sandbox API and other services.

    12. 10. februar 2026 kl. 20.18 UTCmonitoring

      All systems are currently operational and the team is continuing to monitor while we investigate.

    13. 10. februar 2026 kl. 23.18 UTCresolved

      This incident has been resolved.

    Delay in Zone Updates

    Startede 3. februar 2026 kl. 23.15 UTC · 1h 14m

    OutageStørre hændelse
    Berørte komponenter
    Zone deployment
    1. 3. februar 2026 kl. 23.15 UTCinvestigating

      We are currently investigating this issue.

    2. 4. februar 2026 kl. 00.28 UTCinvestigating

      We have identified the cause of the issue and zone deployments are working normally.

    3. 4. februar 2026 kl. 00.29 UTCresolved

      This incident has been resolved.

    Intermittent network failures in AMS region

    Startede 3. februar 2026 kl. 19.55 UTC · 3h 46m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 3. februar 2026 kl. 19.55 UTCinvestigating

      We are investigating intermittent network failures in AMS region.

    2. 3. februar 2026 kl. 20.44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 3. februar 2026 kl. 23.41 UTCresolved

      This incident has been resolved.

    Cache edge degraded performance

    Startede 29. januar 2026 kl. 16.52 UTC · 1h 6m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 29. januar 2026 kl. 16.52 UTCmonitoring

      We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

    2. 29. januar 2026 kl. 17.20 UTCmonitoring

      Cache edge performance has been stable for some time, and we have seen no further issues. We keep monitoring the situation

    3. 29. januar 2026 kl. 17.58 UTCresolved

      This incident has been resolved.

    Elevated error rates in zone.vision

    Startede 22. januar 2026 kl. 07.29 UTC · 1h 12m

    IssuesMindre hændelse
    Berørte komponenter
    WebsiteAPI
    1. 22. januar 2026 kl. 07.29 UTCinvestigating

      We are currently seeing elevated error rates for our zone inspection service, this affected the following services: - Let's Encrypt SSL Certificate issuance is affected. We cannot issue or auto-renew Let's Encrypt SSL certificate at this moment. - Display domain resolution is affected. Our UI will not be able to display the current name servers. Domain registration and DNS resolution is not affected.

    2. 22. januar 2026 kl. 08.41 UTCresolved

      This incident has been resolved.

    Cache edge degraded performance

    Startede 30. december 2025 kl. 19.03 UTC · 1h 52m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 30. december 2025 kl. 19.03 UTCinvestigating

      We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

    2. 30. december 2025 kl. 19.44 UTCmonitoring

      We have identified the cause as an issue with a downstream infrastructure provider. Mitigation steps have been applied to stabilize our cache edge nodes, and we are closely monitoring the system while awaiting confirmation that the provider has fully recovered.

    3. 30. december 2025 kl. 20.55 UTCresolved

      Cache edge performance has been stable for some time, and we have seen no further issues. The incident is now closed.

    Network Performance Issues

    Startede 16. december 2025 kl. 01.06 UTC · 1h 0m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 16. december 2025 kl. 01.06 UTCinvestigating

      We're receiving reports of DNS resolution issues and we are investigating. If you're experiencing these issues yourself, please email [email protected].

    2. 16. december 2025 kl. 01.23 UTCidentified

      We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

    3. 16. december 2025 kl. 01.49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16. december 2025 kl. 02.06 UTCresolved

      This network issue has been resolved fully. If you have any further issues please let us know by emailing [email protected]

    Intermittent DNS resolution failures

    Startede 11. december 2025 kl. 21.53 UTC · 1h 18m

    IssuesMindre hændelse
    Berørte komponenter
    Name Servers
    1. 11. december 2025 kl. 21.53 UTCinvestigating

      We are currently investigating an intermittent resolution issue in some DC.

    2. 11. december 2025 kl. 22.14 UTCmonitoring

      We applied a fix and the servers are recovering. We will be monitoring closely and report if the issue persists.

    3. 11. december 2025 kl. 22.14 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 11. december 2025 kl. 23.11 UTCresolved

      This incident has been resolved.