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    Dropboxsign driftsforstyrrelser

    52 Dropboxsign incidents · november 2022 — official updates, affected components, duration and resolution details.

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    Undersøger filuploads

    Startede 31. august 2026 kl. 17.34 UTC · 53m

    IssuesMindre hændelse
    Berørte komponenter
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 31. august 2026 kl. 17.34 UTCinvestigating

      Vi undersøger rapporter om forringet ydeevne med fil og billede uploads. Nogle uploads kan være langsommere end forventet eller periodisk mislykkes. Vores ingeniørhold undersøger sagen.

    2. 31. august 2026 kl. 18.02 UTCmonitoring

      Et fix er blevet implementeret, filerne bør uploade normalt, og vi overvåger.

    3. 31. august 2026 kl. 18.18 UTCmonitoring

      Vi fortsætter med at overvåge for yderligere spørgsmål.

    4. 31. august 2026 kl. 18.28 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Vi oplever i øjeblikket problemer med vores Salesforce integration

    Startede 21. august 2026 kl. 16.12 UTC · 6h 43m

    IssuesMindre hændelse
    Berørte komponenter
    Salesforce
    1. 21. august 2026 kl. 16.12 UTCinvestigating

      Vi oplever i øjeblikket problemer med vores integration i Salesforce. Mens vi arbejder på at løse problemet så hurtigt som muligt, anbefaler vi at genforbinde integrationen som et fejlfindingstrin. Tak for din tålmodighed.

    2. 21. august 2026 kl. 22.55 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Investigating an issue affecting the "sign in with Dropbox" button

    Startede 18. juni 2026 kl. 19.07 UTC · 2h 11m

    IssuesMindre hændelse
    Berørte komponenter
    Send signature requests
    1. 18. juni 2026 kl. 19.07 UTCinvestigating

      We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.

    2. 18. juni 2026 kl. 20.06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18. juni 2026 kl. 21.18 UTCresolved

      This incident has been resolved.

    Dropbox Sign was not working as expected for some users.

    Startede 8. maj 2026 kl. 00.30 UTC · 0m

    Pending
    1. 8. maj 2026 kl. 01.29 UTCresolved

      Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.

    Dropbox Sign is experiencing degraded performance

    Startede 21. april 2026 kl. 12.04 UTC · 26m

    Pending
    1. 21. april 2026 kl. 12.04 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21. april 2026 kl. 12.12 UTCidentified

      We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

    3. 21. april 2026 kl. 12.30 UTCresolved

      This incident has been resolved.

    We’re investigating reports of degraded performance.

    Startede 21. april 2026 kl. 02.17 UTC · 19m

    Pending
    1. 21. april 2026 kl. 02.17 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21. april 2026 kl. 02.36 UTCresolved

      This incident has been resolved.

    Uploading is not working as expected

    Startede 2. marts 2026 kl. 18.16 UTC · 2h 11m

    Pending
    Berørte komponenter
    Send signature requests
    1. 2. marts 2026 kl. 18.16 UTCinvestigating

      We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2. marts 2026 kl. 18.55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2. marts 2026 kl. 20.27 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing file upload issues

    Startede 13. februar 2026 kl. 08.29 UTC · 1h 33m

    Pending
    1. 13. februar 2026 kl. 08.29 UTCidentified

      We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 13. februar 2026 kl. 10.02 UTCresolved

      This incident has been resolved.

    We are currently experiencing delays in sending Sign emails to our users

    Startede 14. januar 2026 kl. 20.05 UTC · 29m

    IssuesMindre hændelse
    Berørte komponenter
    Finished document deliverySend signature requests
    1. 14. januar 2026 kl. 20.05 UTCinvestigating

      We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 14. januar 2026 kl. 20.20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. januar 2026 kl. 20.34 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing an outage.

    Startede 2. januar 2026 kl. 20.13 UTC · 3h 12m

    OutageStørre hændelse
    Berørte komponenter
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2. januar 2026 kl. 20.13 UTCinvestigating

      Update: We're getting closer to a solution. Our engineers are working to fix this problem.

    2. 2. januar 2026 kl. 21.50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2. januar 2026 kl. 23.25 UTCresolved

      We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

    Issues detected with both logging in and sending signature requests

    Startede 1. oktober 2025 kl. 15.12 UTC · 4h 15m

    IssuesMindre hændelse
    Berørte komponenter
    Send signature requests
    1. 1. oktober 2025 kl. 15.12 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1. oktober 2025 kl. 17.00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. oktober 2025 kl. 19.27 UTCresolved

      This incident has been resolved.

    Issues detected with both logging in and sending signature requests

    Startede 1. oktober 2025 kl. 13.55 UTC · 1h 0m

    IssuesMindre hændelse
    Berørte komponenter
    Send signature requests
    1. 1. oktober 2025 kl. 13.55 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1. oktober 2025 kl. 14.55 UTCresolved

      This incident has been resolved.

    We are currently investigating performance problems with our API endpoints

    Startede 4. august 2025 kl. 11.43 UTC · 4h 29m

    IssuesMindre hændelse
    Berørte komponenter
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFinished document deliverySend signature requests
    1. 4. august 2025 kl. 11.43 UTCinvestigating

      We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

    2. 4. august 2025 kl. 13.36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4. august 2025 kl. 14.53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4. august 2025 kl. 16.13 UTCresolved

      This incident has been resolved.

    Sign features in PDF editor and Dropbox Mobile might not be working for some users.

    Startede 4. august 2025 kl. 04.44 UTC · 36m

    IssuesMindre hændelse
    Berørte komponenter
    Document signing through Dropbox Sign and FaxSend signature requests
    1. 4. august 2025 kl. 04.44 UTCinvestigating

      Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

    2. 4. august 2025 kl. 05.20 UTCresolved

      This incident has been resolved.

    We're having some trouble with our Sign services

    Startede 31. juli 2025 kl. 17.42 UTC · 2h 4m

    IssuesMindre hændelse
    Berørte komponenter
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignEmbedded signing through Dropbox SignFinished document deliverySend signature requests
    1. 31. juli 2025 kl. 17.42 UTCidentified

      We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

    2. 31. juli 2025 kl. 19.07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 31. juli 2025 kl. 19.13 UTCmonitoring

      A fix has been implemented and we are monitoring this issue.

    4. 31. juli 2025 kl. 19.47 UTCresolved

      This incident has been resolved.

    Sign is not working as expected for some users

    Startede 15. juli 2025 kl. 10.06 UTC · 1h 38m

    IssuesMindre hændelse
    Berørte komponenter
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 15. juli 2025 kl. 10.06 UTCinvestigating

      We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 15. juli 2025 kl. 11.44 UTCresolved

      This incident has been resolved.

    Sign is not working as expected.

    Startede 2. juli 2025 kl. 18.47 UTC · 1h 11m

    OutageKritisk hændelse
    Berørte komponenter
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2. juli 2025 kl. 18.47 UTCinvestigating

      We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2. juli 2025 kl. 19.58 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users.

    Startede 14. maj 2025 kl. 18.35 UTC · 44m

    IssuesMindre hændelse
    1. 14. maj 2025 kl. 18.35 UTCinvestigating

      We are currently investigating this issue.

    2. 14. maj 2025 kl. 18.58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. maj 2025 kl. 19.18 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users

    Startede 1. maj 2025 kl. 21.54 UTC · 4h 17m

    IssuesMindre hændelse
    Berørte komponenter
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignFinished document deliveryReceive faxesSend signature requests
    1. 1. maj 2025 kl. 21.54 UTCinvestigating

      Sign may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

    2. 1. maj 2025 kl. 22.38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2. maj 2025 kl. 01.29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2. maj 2025 kl. 02.11 UTCresolved

      This incident has been resolved.

    Sending signature requests is not working as expected.

    Startede 9. januar 2025 kl. 01.45 UTC · 6m

    IssuesMindre hændelse
    Berørte komponenter
    Document signing through Dropbox Sign and Fax
    1. 9. januar 2025 kl. 01.45 UTCinvestigating

      We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 9. januar 2025 kl. 01.51 UTCresolved

      This incident has been resolved.