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    Duda driftsforstyrrelser

    54 Duda incidents · februar 2021 — official updates, affected components, duration and resolution details.

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    Vibe Chat svarer ikke

    Startede 4. september 2026 kl. 08.00 UTC · 1h 49m

    Pending
    1. 4. september 2026 kl. 08.00 UTCinvestigating

      Vi undersøger et problem, der får Duda Vibe Chat til ikke at svare. Impact: Vibe Chat er i øjeblikket ikke tilgængelig eller ikke reagerer. Live sites fungerer normalt og påvirkes ikke. Vi vil give en anden opdatering, så snart vi har mere information.

    2. 4. september 2026 kl. 09.06 UTCmonitoring

      Vibe Chat er blevet genoprettet og fungerer i øjeblikket normalt. Vi fortsætter med at overvåge tjenesten for at sikre stabilitet. Vores undersøgelse viste, at problemet var relateret til en global NPM hændelse, som påvirkede Vibe Chats evne til at reagere. Live sites forblev operationelle hele hændelsen og blev ikke påvirket. Vi vil fortsætte overvågningen og levere yderligere opdateringer, hvis det er nødvendigt.

    3. 4. september 2026 kl. 09.49 UTCresolved

      Spørgsmålet om Vibe Chat er blevet løst. Vibe Chat fungerer nu normalt. Vi har bekræftet, at tjenesten er stabil, og at denne hændelse er løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Duda Bookings - Degraderet service

    Startede 31. august 2026 kl. 10.13 UTC · 11m

    IssuesMindre hændelse
    Berørte komponenter
    eCommerce
    1. 31. august 2026 kl. 10.13 UTCidentified

      Nogle funktioner i Duda Bestilling er i øjeblikket mislykkes, som kan påvirke brugernes evne til at bruge visse booking funktioner. Vores team arbejder aktivt på et fix, og vi vil levere opdateringer som mere information bliver tilgængelig.

    2. 31. august 2026 kl. 10.25 UTCresolved

      Spørgsmålet om nogle funktioner i Duda Bookings er blevet løst. Alle tjenester fungerer nu normalt. Tak for din tålmodighed, mens vi arbejdede for at genoprette fuld funktionalitet.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Intermittent Issues Affecting Editor Sidebar Controls

    Startede 5. august 2026 kl. 02.44 UTC · 40m

    IssuesMindre hændelse
    Berørte komponenter
    Editor
    1. 5. august 2026 kl. 02.44 UTCinvestigating

      We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.

    2. 5. august 2026 kl. 03.24 UTCresolved

      The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.

    Duda Bookings - Degraderet service

    Startede 21. juli 2026 kl. 07.57 UTC · 1h 37m

    IssuesMindre hændelse
    Berørte komponenter
    eCommerce
    1. 21. juli 2026 kl. 07.57 UTCidentified

      Vi er i øjeblikket ved at undersøge et problem, der påvirker nogle Duda Bookings funktioner. En rettelse er i gang, og vi arbejder på at genoprette fuld service så hurtigt som muligt. Opdateringer vil blive bogført her som de bliver tilgængelige.

    2. 21. juli 2026 kl. 09.34 UTCresolved

      Spørgsmålet om nogle Duda Bookings funktioner er blevet løst, og alle tjenester fungerer normalt. Vi undskylder for ulejligheden og værdsætter din tålmodighed.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Degraded Service – Duda Bookings

    Startede 23. juni 2026 kl. 17.17 UTC · 7h 43m

    Pending
    Berørte komponenter
    eCommerce
    1. 23. juni 2026 kl. 17.17 UTCmonitoring

      A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.

    2. 24. juni 2026 kl. 01.01 UTCresolved

      This incident has been resolved.

    Degraded Service – Duda Bookings

    Startede 23. juni 2026 kl. 13.47 UTC · 3h 23m

    Pending
    Berørte komponenter
    eCommerce
    1. 23. juni 2026 kl. 13.47 UTCidentified

      We are currently experiencing degraded performance with Duda Bookings. Some functionalities may be failing or responding more slowly than expected. Our team has identified the issue and is actively working on a fix. We will provide further updates as more information becomes available.

    2. 23. juni 2026 kl. 16.59 UTCmonitoring

      A fix has been implemented and we are now monitoring the results.

    3. 23. juni 2026 kl. 17.10 UTCresolved

      This incident has been resolved.

    Investigating reports of issues with third party store

    Startede 16. juni 2026 kl. 19.55 UTC · 1h 2m

    Pending
    Berørte komponenter
    eCommerce
    1. 16. juni 2026 kl. 19.55 UTCinvestigating

      We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.

    2. 16. juni 2026 kl. 19.55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16. juni 2026 kl. 20.04 UTCmonitoring

      We now believe this issue is resolved, and we are continuing to monitor.

    4. 16. juni 2026 kl. 20.57 UTCresolved

      This incident has been resolved.

    Degraded Performance – Editor and Dashboard

    Startede 5. juni 2026 kl. 10.01 UTC · 1h 28m

    IssuesMindre hændelse
    Berørte komponenter
    Editor
    1. 5. juni 2026 kl. 10.01 UTCidentified

      We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.

    2. 5. juni 2026 kl. 10.45 UTCmonitoring

      We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.

    3. 5. juni 2026 kl. 11.29 UTCresolved

      The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.

    Editor Performance Issues

    Startede 22. april 2026 kl. 15.16 UTC · 49m

    Pending
    Berørte komponenter
    Editor
    1. 22. april 2026 kl. 15.16 UTCinvestigating

      We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.

    2. 22. april 2026 kl. 16.05 UTCresolved

      This incident has been resolved.

    Investigating Reports of Error Messages in the Duda Editor

    Startede 8. januar 2026 kl. 17.16 UTC · 3h 33m

    Pending
    Berørte komponenter
    Editor
    1. 8. januar 2026 kl. 17.16 UTCinvestigating

      We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.

    2. 8. januar 2026 kl. 18.37 UTCmonitoring

      We have implemented a fix and will continue to monitor for instability and errors.

    3. 8. januar 2026 kl. 20.49 UTCresolved

      This issue has been resolved. If you are experiencing any additional issues, please reach out to support.

    Investigating intermittent Editor slowness

    Startede 30. december 2025 kl. 18.08 UTC · 4h 11m

    Pending
    Berørte komponenter
    Editor
    1. 30. december 2025 kl. 18.08 UTCinvestigating

      We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.

    2. 30. december 2025 kl. 18.08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 30. december 2025 kl. 19.09 UTCmonitoring

      A fix has been implemented and we are continuing to monitor the Editor behavior.

    4. 30. december 2025 kl. 21.12 UTCinvestigating

      We continue to see degraded performance in the editor and are investigating.

    5. 30. december 2025 kl. 21.33 UTCmonitoring

      The Editor is functioning normally and we will continue to monitor.

    6. 30. december 2025 kl. 22.19 UTCresolved

      This incident has been resolved.

    Investigating reports that several App Store Apps are not able to be installed

    Startede 26. december 2025 kl. 19.35 UTC · 1h 54m

    Pending
    Berørte komponenter
    Editor
    1. 26. december 2025 kl. 19.35 UTCinvestigating

      We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.

    2. 26. december 2025 kl. 21.30 UTCresolved

      This issue has been resolved.

    Identified downtime on Native Booking and on automatic shipping rates of Native eCommerce

    Startede 18. november 2025 kl. 12.46 UTC · 6h 15m

    IssuesMindre hændelse
    Berørte komponenter
    EditoreCommerceLive Sites
    1. 18. november 2025 kl. 12.46 UTCidentified

      We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues

    2. 18. november 2025 kl. 13.59 UTCidentified

      We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues

    3. 18. november 2025 kl. 19.01 UTCresolved

      We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.

    Identified - Store Control Panel and Live Store Issues

    Startede 22. oktober 2025 kl. 09.06 UTC · 5h 0m

    IssuesMindre hændelse
    Berørte komponenter
    eCommerce
    1. 22. oktober 2025 kl. 09.06 UTCinvestigating

      Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational

    2. 22. oktober 2025 kl. 14.05 UTCresolved

      Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.

    AWS Service Disruption

    Startede 20. oktober 2025 kl. 16.30 UTC · 7h 12m

    Pending
    Berørte komponenter
    EditorSandboxeCommerceAPI
    1. 20. oktober 2025 kl. 16.30 UTCinvestigating

      We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

    2. 20. oktober 2025 kl. 19.06 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. oktober 2025 kl. 19.49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20. oktober 2025 kl. 23.42 UTCresolved

      This incident has been resolved.

    AWS Service Disruption

    Startede 20. oktober 2025 kl. 07.59 UTC · 2h 7m

    OutageStørre hændelse
    Berørte komponenter
    EditorSandboxeCommerceAPILive Sites
    1. 20. oktober 2025 kl. 07.59 UTCinvestigating

      We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

    2. 20. oktober 2025 kl. 08.04 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. oktober 2025 kl. 08.56 UTCidentified

      AWS has identified an infrastructure issue affecting multiple services. We are monitoring the situation closely as it impacts our platform’s functionality. Impact: Some users may experience issues logging in to the dashboard and using native store features. Next Update: We will share another update as soon as AWS provides more information or the issue is resolved.

    4. 20. oktober 2025 kl. 09.36 UTCmonitoring

      AWS reports significant signs of recovery, and most requests are now succeeding. Some residual impact may remain as AWS works through a backlog of queued requests. Our services are also showing improvement, and we’ll continue to monitor until full recovery is confirmed.

    5. 20. oktober 2025 kl. 10.06 UTCresolved

      AWS has reported that the issue has been fully resolved. All our services have returned to normal operation, and monitoring confirms system stability. We’ll continue to keep an eye on performance, but no further impact is expected.

    Investigating reports of Editor being down.

    Startede 25. juni 2025 kl. 19.45 UTC · 9m

    Pending
    Berørte komponenter
    Editor
    1. 25. juni 2025 kl. 19.45 UTCinvestigating

      Issue regarding reports of errors in the editor has been resolved.

    2. 25. juni 2025 kl. 19.54 UTCresolved

      This incident has been resolved.

    Identified – Ongoing OpenAI API Issue Affecting AI Features

    Startede 10. juni 2025 kl. 14.49 UTC · 4h 54m

    Pending
    Berørte komponenter
    Editor
    1. 10. juni 2025 kl. 14.49 UTCidentified

      We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

    2. 10. juni 2025 kl. 19.43 UTCresolved

      This incident has been resolved.

    Investigating reports of degraded performance with collections

    Startede 9. juni 2025 kl. 19.17 UTC · 2h 59m

    Pending
    Berørte komponenter
    Editor
    1. 9. juni 2025 kl. 19.17 UTCinvestigating

      We are currently investigating issues with collections and will provide an update as soon as possible.

    2. 9. juni 2025 kl. 19.41 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9. juni 2025 kl. 22.16 UTCresolved

      This incident has been resolved.

    Resolved - Store Control Panel and Live Store Issues

    Startede 8. maj 2025 kl. 13.08 UTC · 1h 24m

    IssuesMindre hændelse
    Berørte komponenter
    eCommerce
    1. 8. maj 2025 kl. 13.08 UTCinvestigating

      Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

    2. 8. maj 2025 kl. 13.39 UTCidentified

      Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

    3. 8. maj 2025 kl. 13.57 UTCmonitoring

      A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

    4. 8. maj 2025 kl. 14.32 UTCresolved

      The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.