57 Easypost incidents · november 2024 — official updates, affected components, duration and resolution details.
Vi oplevede en kort nedbrydning af de centrale API 'er under en deployering. Den pågældende ændring er blevet rullet tilbage og API stabilitet forbedres.
Alle systemer er vendt tilbage til normal og API 'er er fuldt funktionsdygtige igen.
Automatisk oversat fra den officielle hændelsesopdatering.
Vi undersøger årsagen til dette spørgsmål.
EasyPost oplever et internt netværksproblem, der påvirker alle operationer. Vi efterforsker stadig.
Vi fortsætter med at undersøge spørgsmålet og vil fortsætte med at opdatere denne side, da vi har yderligere oplysninger.
Vi arbejder med vores hosting udbyder, da de undersøger konnektivitet spørgsmål til vores primære datacenter.
Vi fortsætter med at engagere os med vores hosting udbyder, da de undersøger forbindelse spørgsmål til vores primære datacenter.
Service forstyrrelser påvirker EasyPost er forårsaget af en løbende forbindelse problem med vores hosting udbyder. Udbyderen har bekræftet problemet og arbejder aktivt på at løse det. I løbet af denne tid, kan kunderne opleve fejl eller mislykkede anmodninger ("service utilgængelig"), når du bruger EasyPost API og dashboard Fordi løsning afhænger af vores hosting udbyder opsving, vi har endnu ikke en estimeret tid til restaurering. Vores team er aktivt at overvåge og vil genoprette fuld service, så snart tilslutning er inddrevet. Vi vil sende endnu en opdatering inden for 60 minutter, eller før, hvis situationen ændrer sig.
Den igangværende forbindelse med vores hosting udbyder påvirker stadig EasyPost tjenester. Udbyderen har bekræftet problemet og arbejder aktivt på at løse det. I løbet af denne tid, kan kunderne opleve fejl eller mislykkede anmodninger ("service utilgængelig"), når du bruger EasyPost API og dashboard Mens venter på vores hosting udbyder til at genoprette netværksforbindelse til vores tjenester, EasyPost arbejder på at bringe udvalgte tjenester tilbage online via vores fallback datacenter.
Vi fortsætter med at arbejde på at genoprette udvalgte EasyPost-tjenester via vores fallback datacenter. Når vi tager fat på de mest kritiske tjenester, bør dette tage fat på globale fejlrater ud over at genoprette funktionaliteten fra disse tjenester.
EasyPost 's hosting udbyder har meddelt os, at de har identificeret centrale netværksforbindelser problemer og håber at have en opdatering i de næste 30 minutter. I mellemtiden, EasyPost Engineering fortsætter med at arbejde på at genoprette individuelle tjenester via vores fallback data center. Vi vil opdatere status inden for de næste 30 minutter -- både for at opdatere om vores service restaurering og den samlede netværkssundhed i vores primære datacenter.
Vi er begyndt at se forbedret service forbindelse i vores primære datacenter. Vi vil fortsat overvåge og ajourføre situationen, efterhånden som situationen udvikler sig.
Transportydelser er begyndt at komme sig.
Vi fortsætter med at overvåge for yderligere spørgsmål.
Netværksforbindelse til vores datacentre er blevet fuldt restaureret, EasyPost-tjenester fungerer normalt, og systemdækkende fejlrater er genvundet til normale niveauer. Denne afbrydelse skyldtes en forbindelse problem hos vores hosting udbyder, som siden er blevet løst. EasyPost Engineering vil fortsætte med at overvåge og løse eventuelle virkninger af udfald. Bemærk, at sporing og rapportering af data kan forsinkes på grund af en efterslæb af arbejde, der behandles.
EasyPost-tjenester er fortsat fuldt operationelle, og fejlfrekvensen i systemet er på normalt niveau. De sporings- og rapporteringsdata, der blev forsinket under hændelsen, fortsætter med at indhente det forsømte. Vi overvåger aktivt dets fremskridt og vil bekræfte, når alle forsinkede data er fuldt ud behandlet. Tak for Deres tålmodighed.
Denne hændelse er løst. EasyPost-tjenesterne er fuldt operationelle. Alle data, der er forsinket under hændelsen, er blevet behandlet.
Automatisk oversat fra den officielle hændelsesopdatering.
Vi oplever nedsat ydeevne og øgede autentificeringsfejl. Vi undersøger i øjeblikket spørgsmålet.
Problemet er blevet identificeret som en forhøjet fejlrate fra UPS API 'er for alle UPS DAP-operationer. UPS DAP-konti oplever et udfald. UPS BYOA-konti fungerer nu normalt.
UPS har gennemført en rettelse og UPS DAP operationer er ved at komme sig. Vi overvåger for at bekræfte fuld stabilitet. UPS BYOA-konti fungerer fortsat normalt.
Vi fortsætter med at arbejde hen imod fuld inddrivelse af UPS DAP operationer. Nogle kunder, der bruger EasyPost- provided UPS (DAP) konti kan stadig opleve fejl, mens vi fuldføre de sidste skridt til at gendanne service. Vi overvåger nøje og vil bekræfte det, når det er afgjort. UPS BYOA-konti og andre luftfartsselskaber opererer fortsat normalt.
UPS DAP-operationer er fuldt tilbagebetalt. Kunder, der bruger EasyPost- provided UPS (DAP) konti kan igen anmode om UPS satser og oprette UPS forsendelser uden udstedelse. UPS BYOA-konti og andre luftfartsselskaber drives normalt. Vi sætter pris på din tålmodighed, mens vi arbejdede med UPS for at løse dette problem.
Automatisk oversat fra den officielle hændelsesopdatering.
We are experiencing degrading API performance. We are investigating root cause.
We are continuing to investigate this issue.
The issue has been identified and are working on resolving it.
All API operations have returned to normal.
UPS operations are degraded due to rate limiting by UPS. We are aware and monitoring the status.
A fix has been implemented and we are monitoring the results.
UPS operations have returned to normal. Some impacted customers may need to re-authenticate their BYOA accounts. See https://support.easypost.com/hc/en-us/articles/26635027512717-UPS-OAuth-2-0-Update#:~:text=Account%20Authorization for more details.
We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.
FedEx confirmed the outage but has no ETA for full restoration.
FedEx API error rates have returned to normal. FedEx is reporting the status as resolved. Will continue to monitor.
This incident has been resolved.
We had a brief outage of USPS shipment buys.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are seeing elevated timeouts with our Gori integration. We have reached out to Gori for more information and are investigating.
The Gori API appears to be recovering. We are continuing to monitor. Performance is improving, though some requests are still timing out.
Gori API timings have returned to baseline and the service is operating normally again.
We are currently investigating this issue.
EasyPost has identified the error and is taking corrective action. Initial indicators are that service is stabilizing.
Service has normalized. We will continue to monitor.
Service remains stable. This issue is resolved.
Async processing of updates and events are currently delayed. EasyPost is investigating the issue.
EasyPost has identified and addressed the issue. We will continue to monitor.
Service has continued to operate normally. This incident is resolved.
We are currently investigating issues related to customer's ability to login into easypost.com and manage account.
We identified and resolved the issue. The website is fully operational again
Customers using the EasyPost Advanced Tracking may experience decreased availability of this feature. We have identified the root cause and are actively working to remediate the issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We received automated alerts regarding partial outage to APIs. The team has responded and service is normalizing. Total impact was approximately 5 min.
Service remains stable and back to normal operation.
Customers using Canada Post wallet accounts may experience errors rating or buying labels. We are in contact with Canada Post and working to resolve this issue.
We are in contact with Canada Post and continuing to work to resolve this issue.
Working with Canada Post, we have identified the issue and are rolling out a fix. Wallet customers should start to see improvement soon. We are continuing with remediation on our side as we roll out the fix.
The fix appears to be holding. It is our fervent hope that this issue is now resolved. We will continue to monitor to ensure it doesn't recur.
This incident has been resolved. Canada Post wallet accounts are operating normally.
EasyPost is currently experiencing issues with all DHL eCommerce Solutions shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with the carrier to resolve it.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified the underlying issue and are working on resolving it
The underlying issue has been mitigated and we are monitoring
This incident has been resolved.
Our payment provider has made an unexpected change, we are working with them to resolve the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved; users are once again able to link their bank accounts.
A DAI Post SSL certificate expired Mar 15 10:54:27 2026 GMT. This prevents Easypost from securely connecting to DAI Post servers and may block some rating and label purchases. We are in communication with DAI Post about this issue.
We have implemented a configuration change at DAI Post's request that should resolve the issue.
This incident has been resolved.