Egnyte driftsforstyrrelser

1. 3. september 2026 kl. 10.06 UTCinvestigating

   Vi undersøger i øjeblikket problemer med vores Secure & Government service i den amerikanske region. Vores team arbejder aktivt på en beslutning, og vi vil levere en opdatering inden for de næste 30 minutter. Vi undskylder for eventuelle forstyrrelser dette kan forårsage og værdsætter din tålmodighed, mens vi arbejder for at genoprette normal service.

2. 3. september 2026 kl. 10.07 UTCinvestigating

   Vi fortsætter med at undersøge dette spørgsmål.

3. 3. september 2026 kl. 10.33 UTCmonitoring

   Vi har gennemført en løsning på problemet og overvåger i øjeblikket resultaterne. Hvis du stadig har problemer, bedes du kontakte vores support team.

4. 3. september 2026 kl. 10.37 UTCresolved

   Vores hold bekræftede, at alt burde være normalt nu. Hvis du fortsætter med at opleve nogen problemer, bedes du kontakte vores support team for yderligere hjælp. Vi undskylder for eventuelle ulemper dette kan have forårsaget og værdsætter din tålmodighed i løbet af denne tid.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 18. juli 2026 kl. 08.44 UTCinvestigating

   Vi undersøger i øjeblikket problemer med vores SFTP-service i den europæiske region. Vores team arbejder aktivt på en beslutning, og vi vil levere en opdatering inden for de næste 30 minutter. Vi undskylder for eventuelle forstyrrelser dette kan forårsage og værdsætter din tålmodighed, mens vi arbejder for at genoprette normal service.

2. 18. juli 2026 kl. 09.21 UTCmonitoring

   Vi har gennemført en løsning på problemet og overvåger i øjeblikket resultaterne. Hvis du stadig har problemer, bedes du kontakte vores support team.

3. 18. juli 2026 kl. 09.31 UTCresolved

   Vores hold bekræftede, at alt burde være normalt nu. Hvis du fortsætter med at opleve nogen problemer, bedes du kontakte vores support team for yderligere hjælp. Vi undskylder for eventuelle ulemper dette kan have forårsaget og værdsætter din tålmodighed i løbet af denne tid.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 16. juni 2026 kl. 13.38 UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 16. juni 2026 kl. 14.07 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We are suspecting a degradation caused by an automatic failover in one of the services. We will provide an update on the situation within the next 30 minutes.

3. 16. juni 2026 kl. 14.35 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 16. juni 2026 kl. 14.50 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 9. juni 2026 kl. 11.59 UTCinvestigating

   We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 9. juni 2026 kl. 12.20 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

3. 9. juni 2026 kl. 12.26 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 1. juni 2026 kl. 12.35 UTCinvestigating

   We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 1. juni 2026 kl. 12.42 UTCinvestigating

   We are continuing to investigate this issue.

3. 1. juni 2026 kl. 12.59 UTCidentified

   Our team has identified the issue as related to change in internal configuration mechanism that was rolled out to production environment. We’re actively working on a fix and will provide an update within the next 30 minutes.

4. 1. juni 2026 kl. 13.28 UTCidentified

   We continue to work on the in-place fix for the identified issue. While we are seeing improvement, we are also preparing alternative extended rollback solution in parallel. We will provide an update in the next 30 minutes.

5. 1. juni 2026 kl. 13.54 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 1. juni 2026 kl. 14.02 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 13. maj 2026 kl. 21.15 UTCinvestigating

   We are currently investigating issues with our Desktop App service in the US and EU regions. Desktop App logins for SSO users may fail to authenticate. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 13. maj 2026 kl. 21.27 UTCidentified

   Our team has identified the root cause of the issue and is actively working on a resolution. We will provide another update within the next 30 minutes.

3. 13. maj 2026 kl. 21.32 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 13. maj 2026 kl. 21.32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 13. maj 2026 kl. 21.36 UTCresolved

   Our team has confirmed that the authentication issue affecting SSO users on the Desktop App has been fully resolved. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 6. maj 2026 kl. 08.01 UTCinvestigating

   We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 6. maj 2026 kl. 08.32 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

3. 6. maj 2026 kl. 09.04 UTCidentified

   We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

4. 6. maj 2026 kl. 09.34 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 6. maj 2026 kl. 09.39 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 4. maj 2026 kl. 13.16 UTCinvestigating

   We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 4. maj 2026 kl. 13.42 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 4. maj 2026 kl. 14.10 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 4. maj 2026 kl. 15.01 UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.

5. 4. maj 2026 kl. 15.11 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 4. maj 2026 kl. 15.22 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 29. april 2026 kl. 15.53 UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 29. april 2026 kl. 16.19 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 29. april 2026 kl. 16.32 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 29. april 2026 kl. 16.43 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 29. april 2026 kl. 14.15 UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 29. april 2026 kl. 14.41 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 29. april 2026 kl. 15.07 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 29. april 2026 kl. 15.33 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 29. april 2026 kl. 15.45 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 14. april 2026 kl. 22.29 UTCinvestigating

   We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 14. april 2026 kl. 23.04 UTCidentified

   Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes.

3. 14. april 2026 kl. 23.34 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 14. april 2026 kl. 23.40 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 7. april 2026 kl. 22.31 UTCinvestigating

   Some customers on trial domains may receive multiple email notifications after mapping a drive using the Desktop App. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 7. april 2026 kl. 23.01 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 7. april 2026 kl. 23.33 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 60 minutes.

4. 8. april 2026 kl. 00.18 UTCmonitoring

   We are closely monitoring the situation. If you are still experiencing any problems, please contact our support team.

5. 8. april 2026 kl. 09.36 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 16. marts 2026 kl. 16.43 UTCinvestigating

   We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 16. marts 2026 kl. 17.12 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 16. marts 2026 kl. 17.41 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 16. marts 2026 kl. 20.04 UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.

5. 16. marts 2026 kl. 21.02 UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 3 hours.

6. 17. marts 2026 kl. 01.31 UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.

7. 17. marts 2026 kl. 07.43 UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.

8. 17. marts 2026 kl. 10.44 UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide an update as soon as we have more information.

9. 19. marts 2026 kl. 16.13 UTCresolved

   The vendor-side issue has not yet been resolved; however, remediation plans have been provided to all impacted customers. We apologize for any inconvenience and thank you for your patience.

1. 11. marts 2026 kl. 17.42 UTCinvestigating

   We are currently investigating issues with our WebUI and Desktop App services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 11. marts 2026 kl. 17.56 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 11. marts 2026 kl. 18.04 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 11. marts 2026 kl. 18.19 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 11. marts 2026 kl. 18.25 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 25. februar 2026 kl. 19.44 UTCinvestigating

   We are currently investigating issues with our FTP/SFTP & Public APIs services in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 25. februar 2026 kl. 20.16 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 25. februar 2026 kl. 20.30 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 25. februar 2026 kl. 20.36 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 25. februar 2026 kl. 20.44 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 11. februar 2026 kl. 20.34 UTCinvestigating

   We are currently investigating issues with our WebUI and Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 11. februar 2026 kl. 20.55 UTCinvestigating

   We are continuing to investigate this issue.

3. 11. februar 2026 kl. 21.35 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 11. februar 2026 kl. 21.40 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

5. 11. februar 2026 kl. 21.44 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 11. februar 2026 kl. 21.53 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 4. februar 2026 kl. 20.42 UTCinvestigating

   We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 4. februar 2026 kl. 21.13 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 4. februar 2026 kl. 21.37 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 4. februar 2026 kl. 21.43 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 4. februar 2026 kl. 21.47 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 3. februar 2026 kl. 07.29 UTCinvestigating

   We are currently investigating issues with our Public APIs and Integrations services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 3. februar 2026 kl. 08.00 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 3. februar 2026 kl. 08.36 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 3. februar 2026 kl. 09.09 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

5. 3. februar 2026 kl. 09.39 UTCidentified

   We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

6. 3. februar 2026 kl. 10.10 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

7. 3. februar 2026 kl. 10.20 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 31. januar 2026 kl. 06.31 UTCinvestigating

   We are currently investigating issues with our WebUI & Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 31. januar 2026 kl. 06.59 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 31. januar 2026 kl. 07.09 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 31. januar 2026 kl. 07.17 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 29. januar 2026 kl. 21.19 UTCinvestigating

   We are currently investigating issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 29. januar 2026 kl. 21.48 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 29. januar 2026 kl. 21.55 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 29. januar 2026 kl. 22.03 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.