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    Embedly driftsforstyrrelser

    38 Embedly incidents · marts 2015 — official updates, affected components, duration and resolution details.

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    API Latency

    Startede 26. maj 2026 kl. 10.21 UTC · 6h 26m

    IssuesMindre hændelse
    Berørte komponenter
    DisplayEmbedExtract
    1. 26. maj 2026 kl. 13.21 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 26. maj 2026 kl. 13.31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26. maj 2026 kl. 16.47 UTCresolved

      This incident has been resolved.

    5XX errors on Extract/Oembed calls, latency

    Startede 21. maj 2026 kl. 16.25 UTC · 29m

    IssuesMindre hændelse
    Berørte komponenter
    EmbedExtract
    1. 21. maj 2026 kl. 16.29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 21. maj 2026 kl. 16.35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21. maj 2026 kl. 16.54 UTCresolved

      This incident has been resolved.

    Embed.ly no longer supports animated GIFs for free Cards usage.

    Startede 27. marts 2026 kl. 23.14 UTC · I gang

    Pending
    1. 27. marts 2026 kl. 23.14 UTCmonitoring

      Update to Animated GIF Support in Cards As part of ongoing infrastructure cost management, we are discontinuing support for animated GIFs in the free Cards product. Animated GIFs will now display as static images (first frame). This change does not affect paid plans. Please contact customer support ([email protected]) or visit support.embed.ly if you would like to support these image types moving forward, we can get you set up with a paid subscription plan. We apologize for any inconvenience.

    invalid /1/display and image proxy 401 errors

    Startede 26. februar 2026 kl. 18.55 UTC · 10m

    Pending
    Berørte komponenter
    Display
    1. 26. februar 2026 kl. 18.55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 26. februar 2026 kl. 19.05 UTCresolved

      Apologies for the invalid 401 errors. A migration of our API key lookup service was the root cause, and this has been resolved.

    Embedly API Outage, 502 errors

    Startede 20. oktober 2025 kl. 07.05 UTC · 6h 1m

    OutageKritisk hændelse
    Berørte komponenter
    DisplayEmbedExtract
    1. 20. oktober 2025 kl. 07.05 UTCinvestigating

      We are currently investigating this issue.

    2. 20. oktober 2025 kl. 07.44 UTCidentified

      Embedly is currently impacted by the AWS outage impacting the us-east-1 region.

    3. 20. oktober 2025 kl. 13.06 UTCresolved

      This incident has been resolved.

    X (FKA Twitter) incident

    Startede 20. maj 2024 kl. 16.38 UTC · 43m

    IssuesMindre hændelse
    Berørte komponenter
    Embed
    1. 20. maj 2024 kl. 16.38 UTCidentified

      We've identified an issue impacting x, formerly known as twitter, embeds. A fix is being deployed shortly, and we'll continue to monitor.

    2. 20. maj 2024 kl. 17.21 UTCresolved

      This incident has been resolved.

    app.embed.ly maintenance

    Startede 19. april 2024 kl. 01.36 UTC · 2h 20m

    Pending
    Berørte komponenter
    App Dashboard
    1. 19. april 2024 kl. 01.36 UTCinvestigating

      We are performing scheduled maintenance on app.embed.ly. Users won't be able to login for the maintenance period.

    2. 19. april 2024 kl. 03.57 UTCresolved

      This incident has been resolved.

    We are aware of a brief API outage lasting for about 4 minutes 15/11/2023, 1:51PM PST.

    Startede 15. november 2023 kl. 22.18 UTC · 5h 4m

    Pending
    Berørte komponenter
    EmbedExtract
    1. 15. november 2023 kl. 22.18 UTCmonitoring

      The issue has been resolved, but we are watching closely.

    2. 16. november 2023 kl. 03.22 UTCresolved

      This incident has been resolved.

    Intermittent YouTube provider latency

    Startede 15. oktober 2022 kl. 16.49 UTC · 6h 2m

    IssuesMindre hændelse
    Berørte komponenter
    EmbedExtract
    1. 15. oktober 2022 kl. 16.49 UTCmonitoring

      Embed.ly is currently monitoring a situation where we can observe higher than usual intermittent latency coming from the YouTube upstreams which may impact Embed/Extract performance.

    2. 15. oktober 2022 kl. 22.50 UTCresolved

      This incident has been resolved.

    i-cdn.embed.ly, i.embed.ly image links

    Startede 19. august 2022 kl. 21.59 UTC · 14h 25m

    IssuesMindre hændelse
    Berørte komponenter
    Display
    1. 19. august 2022 kl. 21.59 UTCinvestigating

      We are investigating an issue related to 525 errors upstream from our Display image links.

    2. 19. august 2022 kl. 23.19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19. august 2022 kl. 23.19 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20. august 2022 kl. 12.24 UTCresolved

      This incident has been resolved.

    Images Missing

    Startede 12. august 2022 kl. 16.19 UTC · 1h 49m

    IssuesMindre hændelse
    Berørte komponenter
    Extract
    1. 12. august 2022 kl. 16.19 UTCidentified

      We've identified an issue with image fetching with our Cards or Extract product. We're working behind the scenes to fix this bug as soon as possible.

    2. 12. august 2022 kl. 16.19 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12. august 2022 kl. 16.37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12. august 2022 kl. 18.08 UTCresolved

      This incident has been resolved.

    High Latency

    Startede 11. marts 2021 kl. 04.29 UTC · 17h 41m

    IssuesMindre hændelse
    Berørte komponenter
    EmbedExtract
    1. 11. marts 2021 kl. 04.29 UTCinvestigating

      We are currently investigating this issue.

    2. 11. marts 2021 kl. 04.29 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11. marts 2021 kl. 22.09 UTCresolved

      This incident has been resolved.

    API/Cards affected by Cloudflare Outage

    Startede 17. juli 2020 kl. 21.37 UTC · 2h 36m

    OutageStørre hændelse
    Berørte komponenter
    DisplayEmbedEmbedly CDNExtract
    1. 17. juli 2020 kl. 21.37 UTCidentified

      Cloudflare is experiencing downtime at the moment, affecting our ability to properly route requests to our API/Cards services. We are waiting on an update from Cloudflare (https://www.cloudflarestatus.com/) regarding expected resolution.

    2. 17. juli 2020 kl. 22.36 UTCmonitoring

      Cloudflare reported that the root cause has been addressed, and we're seeing recovery in API/Cards service health as well. We will keep monitoring.

    3. 18. juli 2020 kl. 00.13 UTCresolved

      This incident has been resolved.

    Twitter Metadata Availability

    Startede 6. juli 2020 kl. 18.59 UTC · 10d 3h

    Pending
    Berørte komponenter
    EmbedExtract
    1. 6. juli 2020 kl. 18.59 UTCidentified

      We're working on a fix for Twitter metadata which can be missing from Embed and Extract content. This is related to a change in Twitter policy, and we're working quickly to resolve this issue if possible.

    2. 16. juli 2020 kl. 22.11 UTCresolved

      This incident has been resolved.

    3. 16. juli 2020 kl. 22.11 UTCpostmortem

      Twitter made a policy change to restrict the availability of tweet metadata, like thumbnail images, but most twitter functionality has been restored to the best of our ability.

    5/15/20 - Service Degraded

    Startede 15. maj 2020 kl. 07.40 UTC · 3d 10h

    Pending
    Berørte komponenter
    EmbedExtract
    1. 15. maj 2020 kl. 07.40 UTCinvestigating

      We are currently experiencing networking failures in our cloud infrastructure, severely degrading our ability to provide API and Cards services. More updates to follow.

    2. 15. maj 2020 kl. 12.37 UTCidentified

      We are actively working with AWS to resolve cloud infrastructure issues, which is still preventing us from reliably serving API (extract, embed) and Cards functionality.

    3. 16. maj 2020 kl. 05.44 UTCidentified

      We're working around the clock to resolve this service outage and will continue investing all of our available resources towards restoring normalcy over the weekend. Thank you for your patience as we work through this incident.

    4. 16. maj 2020 kl. 18.10 UTCidentified

      We've begun to recover API functionality. You may encounter periods of degraded service performance as we move towards full recovery. Thank you for your continued patience as we work through this incident.

    5. 16. maj 2020 kl. 20.11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 17. maj 2020 kl. 17.22 UTCmonitoring

      Core Embed/Extract functionality has been restored.

    7. 17. maj 2020 kl. 19.18 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 18. maj 2020 kl. 18.26 UTCresolved

      This incident has been resolved. If you have any further issues please contact us.

    YouTube Embeds

    Startede 4. december 2019 kl. 04.07 UTC · 1d 14h

    Pending
    Berørte komponenter
    Embed
    1. 4. december 2019 kl. 04.07 UTCinvestigating

      We are currently investigating an issue with YouTube embed functionality

    2. 5. december 2019 kl. 18.16 UTCresolved

      We have recovered from an outage affecting YouTube embeds which we determined was caused by upstream rate-limiting from YouTube's servers. We now have a solution in place, but are continuing to monitor for any further issues. Please keep us posted at https://support.embed.ly about any further issues you may experience.

    Cloudflare System Status

    Startede 2. juli 2019 kl. 14.04 UTC · 3h 9m

    Pending
    1. 2. juli 2019 kl. 14.04 UTCinvestigating

      We are currently tracking a Cloudflare incident that may impact our API performance for some customers: https://www.cloudflarestatus.com/incidents/tx4pgxs6zxdr

    2. 2. juli 2019 kl. 17.13 UTCresolved

      This incident has been resolved.

    Elevated response times

    Startede 6. august 2018 kl. 14.14 UTC · 0m

    Pending
    Berørte komponenter
    Display
    1. 6. august 2018 kl. 14.14 UTCresolved

      A connectivity issue between backend components was causing elevated response times in the Display product for about an hour this morning and has been resolved.

    Display API

    Startede 2. oktober 2017 kl. 20.10 UTC · 2h 3m

    IssuesMindre hændelse
    1. 2. oktober 2017 kl. 20.10 UTCinvestigating

      We are looking into an issue with 502s for uncached URLs to the Display API.

    2. 2. oktober 2017 kl. 22.13 UTCresolved

      Everything is back to normal.

    High latency

    Startede 26. januar 2017 kl. 21.16 UTC · 7h 43m

    IssuesMindre hændelse
    1. 26. januar 2017 kl. 21.16 UTCinvestigating

      We are experiencing high latency on the Embed, Extract APIs at this time. We are currently reviewing the issue and hope to back to normal soon.

    2. 26. januar 2017 kl. 21.30 UTCmonitoring

      We are reviewing a spike in our data service that caused API latency. Response times are returning to normal, but we will continue to monitor.

    3. 27. januar 2017 kl. 04.59 UTCresolved

      This incident has been resolved.