Examsoft driftsforstyrrelser

1. 15. oktober 2026 kl. 14.08 UTCinvestigating

   Legacy portalen oplever i øjeblikket en servicehændelse, der påvirker rapportering. I denne periode kan brugerne opleve forsinkelser, når de får adgang til rapporter, eller finde ud af, at indberetningstjenester midlertidigt ikke er tilgængelige. Vi undersøger og arbejder aktivt på at genoprette normal service. Opdateringer vil blive givet på ExamSoft status side som mere information bliver tilgængelig.

2. 15. oktober 2026 kl. 16.37 UTCmonitoring

   Spørgsmålet om Legacy rapportering er blevet identificeret, og service er blevet genoprettet. Vi overvåger aktivt tjenesten for at sikre fortsat stabilitet. Vi vil om nødvendigt give yderligere opdateringer.

3. 15. oktober 2026 kl. 17.22 UTCresolved

   Rapporteringsfunktionen fungerer normalt. Tak for Deres tålmodighed, mens vi arbejdede på at løse dette problem.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 15. september 2026 kl. 19.01 UTCinvestigating

   Vi undersøger rapporter om forringet ydeevne, der påvirker Enterprise Portal. Nogle brugere kan opleve fejl eller periodisk langsommelighed, når de får adgang til visse portal funktionalitet Vi vil dele opdateringer her, så du kan spore vores fremskridt, mens vi løser problemet.

2. 15. september 2026 kl. 20.03 UTCmonitoring

   Virksomhedens brugere bør nu se bedre svartider og normal hastighed. Vi overvåger i øjeblikket, at der ikke opstår yderligere problemer.

3. 15. september 2026 kl. 22.01 UTCresolved

   Spørgsmålet om Enterprise Portal er løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 11. september 2026 kl. 02.33 UTCinvestigating

   Vi er stødt på nogle problemer. Examplify oplever i øjeblikket en uventet service hændelse. I løbet af denne tid, kan du finde, at du ikke er i stand til at downloade eller uploade eksaminer. Vi vil dele opdateringer her, så du kan spore vores fremskridt, mens vi løser problemet. Næste opdatering: inden for 30 minutter

2. 11. september 2026 kl. 04.00 UTCinvestigating

   Vi fortsætter med at undersøge eksamen download problem. Næste opdatering: Inden for 30 minutter.

3. 11. september 2026 kl. 04.06 UTCmonitoring

   Vi har identificeret årsagen til problemet, og tjenesten er blevet genoprettet. Example brugere skal nu være i stand til at downloade eksamener. Vi overvåger i øjeblikket, at der ikke opstår yderligere problemer. Næste opdatering: Inden for 30 minutter.

4. 11. september 2026 kl. 04.49 UTCinvestigating

   Desværre har den løsning, vi har gennemført, ikke helt løst problemet, vi er i færd med at undersøge dette nærmere. Næste opdatering: Inden for 30 minutter.

5. 11. september 2026 kl. 05.21 UTCmonitoring

   Vi har identificeret årsagen til problemet, og tjenesten er blevet genoprettet. Brugerne bør nu være i stand til at udnytte Examplify uden problemer. Vi overvåger i øjeblikket, at der ikke opstår yderligere problemer. Næste opdatering: Inden for 30 minutter.

6. 11. september 2026 kl. 05.44 UTCresolved

   De spørgsmål, der berører Examplify er blevet fuldt løst. Brugere bør ikke længere opleve nogen problemer udnytte programmet. Vi undskylder forstyrrelsen og værdsætter din tålmodighed, mens vi genoprettede tjenesten.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 17. august 2026 kl. 15.42 UTCinvestigating

   Vi er stødt på nogle problemer. Enterprise oplever i øjeblikket en uventet servicehændelse. I løbet af denne tid, kan du finde, at du ikke er i stand til at logge ind og få adgang til vores tjenester. Vi vil dele opdateringer her, så du kan spore vores fremskridt, mens vi løser problemet. Næste opdatering: inden for 30 minutter

2. 17. august 2026 kl. 17.01 UTCmonitoring

   Vi har identificeret årsagen til problemet, og tjenesten er blevet genoprettet. Erhvervsbrugerne bør nu kunne logge ind og få adgang til vores tjenester. Vi overvåger i øjeblikket, at der ikke opstår yderligere problemer. Næste opdatering: Inden for 30

3. 17. august 2026 kl. 19.51 UTCmonitoring

   Vi har identificeret årsagen til problemet, og tjenesten er blevet genoprettet. Erhvervsbrugerne bør nu kunne logge ind og få adgang til vores tjenester. Vi overvåger i øjeblikket, at der ikke opstår yderligere problemer.

4. 17. august 2026 kl. 21.30 UTCresolved

   De spørgsmål, der vedrører Enterprise, er blevet løst fuldt ud. Brugerne bør ikke længere opleve problemer med at logge ind eller få adgang til platformen. Vi undskylder forstyrrelsen og værdsætter din tålmodighed, mens vi genoprettede tjenesten.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 17. august 2026 kl. 14.36 UTCinvestigating

   Vi undersøger i øjeblikket rapporter om manglende adgang til Enterprise Portal (ui.examsoft.io). Vi vil opdatere dette indlæg, da nye oplysninger er tilgængelige.

2. 17. august 2026 kl. 15.05 UTCresolved

   De spørgsmål, der vedrører Enterprise Portal, er blevet løst fuldt ud. Brugerne bør ikke længere opleve problemer med at logge ind eller få adgang til platformen. Vi undskylder forstyrrelsen og værdsætter din tålmodighed, mens vi genoprettede tjenesten.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 9. juli 2026 kl. 21.31 UTCresolved

   Mellem ca. 15: 50 og 16: 10 centrale tid, nogle kunder oplevede forsinkelser i vurderingen scoring på grund af et problem, der opstod under en planlagt tjeneste implementering for Enterprise portal. Problemet blev løst, og scoring tjenester er vendt tilbage til normal drift. Enhver forsinket behandling bør nu opdateres eller kan udløses igen efter behov.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 29. juni 2026 kl. 16.27 UTCinvestigating

   We are currently investigating reports of an issue affecting scoring in the Enterprise Portal. Users may be unable to score exams at this time. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide updates as more information becomes available.

2. 29. juni 2026 kl. 16.43 UTCinvestigating

   We are continuing to investigate an issue affecting scoring in the Enterprise Portal. We are beginning to see scores processing successfully on some exams; however, scoring performance remains degraded, and some users may continue to experience delays.

3. 29. juni 2026 kl. 17.10 UTCresolved

   The issue affecting scoring in the Enterprise Portal has been resolved, and scoring services have returned to normal. Our Engineering team has confirmed that exams are processing successfully. We apologize for any inconvenience this issue may have caused and appreciate your patience while we worked to restore service. Service Degradation: EDT: Monday, 29th June 11:46 – Monday, 29th June 13:11 PDT: Monday, 29th June 08:46 – Monday, 29th June 10:11 BST: Monday, 29th June 16:46 – Monday, 29th June 18:11 AEST: Tuesday, 30th June 01:46 – Tuesday, 30th June 03:11 Duration: 1 hour, 25 minutes Product(s) Affected: Enterprise Portal Impact: Administrators experienced degraded scoring performance in the Enterprise Portal. During the incident, some users were unable to score exams or experienced delays while scores were being processed.

1. 17. juni 2026 kl. 14.50 UTCinvestigating

   We are currently investigating reports that administrators are unable to post exams through the Legacy Portal. Students who have already downloaded their exams can continue to launch and take their exams without issue. Any completed exam is safely stored on the student's device and can be uploaded once services are restored. We will provide updates as more information becomes available.

2. 17. juni 2026 kl. 15.50 UTCmonitoring

   We have observed that exam posting functionality through the Legacy Portal has been restored, and administrators should now be able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again. At this time, we are continuing to investigate the cause of the issue. Students who have already downloaded their exams can continue to launch and take their exams without issue. Any completed exam is safely stored on the student's device and can be uploaded normally. We will continue to provide updates as more information becomes available.

3. 17. juni 2026 kl. 19.23 UTCresolved

   Exam posting functionality through the Legacy Portal has been restored, and administrators are able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again. Students who have already downloaded their exams can continue to launch and complete their exams without issue. Completed exams remain safely stored on the student's device and can be uploaded normally. At this time, all services are operating normally. We will continue to review this incident internally, but no further customer impact has been observed.

1. 5. maj 2026 kl. 20.09 UTCinvestigating

   We will be implementing an SSO configuration update at 9:00 AM CT on 5/6/2026 that affects a small group of Legacy customers. As part of this update, our SAML certificate will be refreshed. Impacted clients will need to update their configuration accordingly. Login attempts may fail until this update is completed. Our team is working directly with affected customers to minimize disruption. Our new certificate will be updated in our metadata located here at that time https://sso.examsoft.com/sp/metadata.xml

2. 6. maj 2026 kl. 14.11 UTCmonitoring

   The Legacy SAML SSO certificate update has been completed. A small number of customers may experience login issues if their Identity Provider (IdP) has not yet been updated with the new certificate. If users are unable to log in via SSO, please contact your IT team to ensure the correct SAML certificate is configured. Our team remains available and is working with affected customers as needed. The updated certificate is available here: https://sso.examsoft.com/sp/metadata.xml

3. 11. maj 2026 kl. 15.10 UTCresolved

   The Legacy SAML SSO certificate update has been completed. Customers who have updated their Identity Provider (IdP) configuration with the new certificate should now be able to successfully authenticate via SSO. Institutions that have not yet applied the updated certificate may continue to experience login issues until their configuration is updated. The updated certificate remains available here: https://sso.examsoft.com/sp/metadata.xml Thank you for your patience while we worked through this update.

1. 23. april 2026 kl. 08.36 UTCinvestigating

   We are currently experiencing technical issues with our phone lines. To ensure you receive timely assistance, please use our alternative support channels: Live Chat: Visit our Help Center (https://support.examsoft.com/hc/en-us) and click the chat icon located at the bottom right corner of the screen. Email: Reach out to our team directly at [email protected].

2. 23. april 2026 kl. 10.36 UTCresolved

   We are pleased to advise that service has been restored, we regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 30. marts 2026 kl. 15.06 UTCinvestigating

   We are currently experiencing higher than usual wait times in our Support queues. We appreciate your patience as we continue to address all contacts. For non-urgent needs, please email us at the [email protected] email address. For all updates relating to this status, please subscribe on the status.examsoft.com website.

2. 30. marts 2026 kl. 15.48 UTCidentified

   We are currently experiencing an issue with NYLE registrations. If you are having issues processing a payment for your applicant registration, please utilize the checkout with Paypal option and sign in with your Paypal account. We will provide an update as we obtain more details. We appreciate your patience as we continue to address all contacts. For non-urgent needs, please email us at the [email protected] email address. For all updates relating to this status, please subscribe on the status.examsoft.com website.

3. 30. marts 2026 kl. 16.44 UTCmonitoring

   Call volumes have returned to a steady state. We will continue to monitor the NYLE registration and payment issues. For non-urgent needs, please email us at the [email protected] email address

4. 6. april 2026 kl. 20.59 UTCresolved

   This incident has been resolved.

1. 19. marts 2026 kl. 16.18 UTCinvestigating

   We are investigating an issue where Examplify exams that have monitoring enabled are unable to be reviewed by both AI and Human Review. Our team is actively investigating and working to restore normal service as quickly as possible. Any videos submitted have been stored and will be reprocessed once we have resolved this issue. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

2. 19. marts 2026 kl. 22.58 UTCmonitoring

   We have restored normal service for Examplify exams with monitoring enabled.  Any new Examplify exams with monitoring enabled are now processing as expected.  We are still reprocessing videos that were safely stored during this pause in service and will update this page once that is completed. Thank you for your patience while we resolve this issue. For all updates, please subscribe to status.examsoft.com website.

3. 25. marts 2026 kl. 19.59 UTCresolved

   This incident has been resolved.

1. 4. marts 2026 kl. 19.39 UTCinvestigating

   ExamSoft's Australian 03-8594-1209 line is currently experiencing intermittent issues and may impact user's ability to call into our support line. As we investigate, we encourage you to utilize our other support resources on examsoft.com/contact such as using the 954-429-8889 number, chat with us on our support.examsoft.com portal or email us at the [email protected] address.

2. 16. marts 2026 kl. 15.28 UTCresolved

   This incident has been resolved.

1. 17. december 2025 kl. 22.32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 18. december 2025 kl. 02.17 UTCresolved

   This incident has been resolved.

1. 17. december 2025 kl. 21.54 UTCinvestigating

   We are investigating the issue of users being unable to upload exams within Examplify. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

2. 17. december 2025 kl. 22.11 UTCresolved

   This incident has been resolved.

1. 17. december 2025 kl. 21.00 UTCinvestigating

   We are investigating the issue of users being unable to log into the Legacy Portal. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

2. 17. december 2025 kl. 21.53 UTCresolved

   This incident has been resolved.

1. 8. december 2025 kl. 19.32 UTCinvestigating

   We are investigating the issue of users being unable to log into the Legacy Portal and errors occurring when uploading an exam on Examplify. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

2. 8. december 2025 kl. 19.52 UTCmonitoring

   We are currently and continuing to monitor the issue. There may be intermittent delays.

3. 8. december 2025 kl. 21.22 UTCmonitoring

   We are going to continue to monitor the situation to confirm resolution.

4. 9. december 2025 kl. 21.52 UTCinvestigating

   We are investigating the issue of users being unable to download or upload exams on Examplify. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

5. 10. december 2025 kl. 14.27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 17. december 2025 kl. 20.59 UTCresolved

   This incident has been resolved.

1. 8. december 2025 kl. 16.27 UTCinvestigating

   We are aware of reports that some users are having issues loading or logging into the Legacy Portal. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

2. 8. december 2025 kl. 17.20 UTCresolved

   This issue is currently has been resolved. All functions to the legacy portal has been restored.

1. 4. december 2025 kl. 16.52 UTCinvestigating

   We are aware of reports that some users are having issues loading or logging into the Legacy Portal. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

2. 4. december 2025 kl. 17.59 UTCinvestigating

   We are continuing to investigate the reports of Legacy portal issues. Currently, Users are reporting the ability to log in but slowness loading pages.

3. 4. december 2025 kl. 18.31 UTCidentified

   The cause of the issue has been identified and we are implementing a resolution.

4. 4. december 2025 kl. 18.33 UTCmonitoring

   Performance is returning to normal, Legacy portal users should be able to now log in and navigate the portal. We will continue to monitor.

5. 4. december 2025 kl. 19.02 UTCresolved

   The incident has been resolved and services have returned to normal.

1. 6. november 2025 kl. 23.56 UTCinvestigating

   We are aware of reports that some users having issues logging into the Legacy Portal. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this.

2. 6. november 2025 kl. 23.57 UTCinvestigating

   We are continuing to investigate this issue.

3. 7. november 2025 kl. 00.12 UTCresolved

   This incident has been resolved.