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    Float driftsforstyrrelser

    52 Float incidents · december 2018 — official updates, affected components, duration and resolution details.

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    Sikkerhedsvedligeholdelse - Opdatering af infrastrukturkomponenten

    Startede 21. oktober 2026 kl. 19.35 UTC · 0m

    Pending
    Berørte komponenter
    Float AppAPI - public
    1. 21. oktober 2026 kl. 19.35 UTCresolved

      Den 21. oktober 2026, en sikkerhed sårbarhed blev offentliggjort i en populær opensource software komponent, der anvendes på tværs af branchen, herunder i dele af vores web infrastruktur. Ved afsløring, vores ingeniør team straks vurderet den potentielle indvirkning på Floats tjenester, implementerede midlertidige beskyttelsesforanstaltninger, og deployerede ventor- udstedt sikkerhedsopdateringer på tværs af alle berørte systemer. Alle opdateringer blev anvendt uden serviceafbrydelse. Vores undersøgelse har ikke fundet noget bevis på, at denne sårbarhed blev udnyttet mod Float eller at kundedata blev påvirket. Vi fortsætter med at overvåge vores miljø som en del af vores standard sikkerhedspraksis. Der kræves ingen handling fra kunderne. Hvis du har spørgsmål, bedes du kontakte vores support team. Opdatering - 22 oktober 2026: For reference, denne hændelse behandlet to relaterede sårbarheder i PHP runtime, CVE- 2026- 109618 og CVE- 2026- 109619, kollektivt kendt som "PHP2Shell"

    Automatisk oversat fra den officielle hændelsesopdatering.

    Float App utilgængelige for nogle mennesker

    Startede 8. oktober 2026 kl. 14.30 UTC · 30m

    Pending
    1. 9. oktober 2026 kl. 08.34 UTCresolved

      Mellem ca. 14: 30 og 15: 00 UTC den 8 oktober 2026, nogle kunder var ude af stand til at nå Float. Vi har identificeret årsagen som en rutinemæssig netværkskonfiguration opdatering, som resulterede i uventede, isolerede tilgængelighed spørgsmål. Problemet er blevet løst, og vi arbejder sammen med vores leverandør for at sikre, at det ikke sker igen.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Search and filter issues

    Startede 14. maj 2026 kl. 08.37 UTC · 11h 6m

    IssuesMindre hændelse
    Berørte komponenter
    Float App
    1. 14. maj 2026 kl. 08.37 UTCinvestigating

      We are currently experiencing issues with the search and filter function. Our team is actively working on a fix.

    2. 14. maj 2026 kl. 08.48 UTCmonitoring

      We've implemented a fix for the issues reported with the search and filter function. We are actively monitoring performance.

    3. 14. maj 2026 kl. 19.42 UTCresolved

      The issue affecting the search and filter has been resolved, and the system is now operating normally.

    Infrastructure provider issues

    Startede 14. maj 2026 kl. 07.31 UTC · 8h 25m

    IssuesMindre hændelse
    Berørte komponenter
    Float AppAPI - public
    1. 14. maj 2026 kl. 07.31 UTCinvestigating

      There is an issue with one of our infrastructure providers that may be resulting in errors or delays in data propagation in Float. Based on our initial assessment, core functionalities should not be impacted. We're monitoring the issue and we will update when we know more.

    2. 14. maj 2026 kl. 09.26 UTCmonitoring

      The issue has been identified by the infrastructure provider and a fix has been applied. We will continue to monitor our services to make sure everything recovered properly.

    3. 14. maj 2026 kl. 09.26 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 14. maj 2026 kl. 15.56 UTCresolved

      This incident has been resolved.

    Search function

    Startede 13. marts 2026 kl. 13.45 UTC · 1h 42m

    Pending
    Berørte komponenter
    Float App
    1. 13. marts 2026 kl. 13.45 UTCinvestigating

      We are currently experiencing issues with the Search function. Our team is actively working on a fix.

    2. 13. marts 2026 kl. 15.06 UTCmonitoring

      We've implemented a fix for the issues reported with the Search function. We are actively monitoring performance to confirm the issue has been fully resolved.

    3. 13. marts 2026 kl. 15.28 UTCresolved

      The issue affecting Search has been resolved, and the system is now operating normally.

    Issues with search

    Startede 6. februar 2026 kl. 19.35 UTC · 5h 9m

    Pending
    Berørte komponenter
    Float App
    1. 6. februar 2026 kl. 19.35 UTCinvestigating

      We're currently investigating issues with our search service. Newly changed items may not be visible in search.

    2. 6. februar 2026 kl. 19.55 UTCidentified

      We've identified the issue and we're working to resolve it.

    3. 7. februar 2026 kl. 00.44 UTCresolved

      The issue is resolved.

    Float.com site errors

    Startede 5. december 2025 kl. 09.17 UTC · 24m

    Pending
    1. 5. december 2025 kl. 09.17 UTCinvestigating

      We are currently investigating reports of issues accessing Float.com due to an issue with an upstream provider. We are continuing to investigate and will share additional details as soon as they become available.

    2. 5. december 2025 kl. 09.27 UTCmonitoring

      The issue with an upstream provider has been resolved and we're continuing to monitor Float.com.

    3. 5. december 2025 kl. 09.41 UTCresolved

      The issue with the upstream provider has now been resolved.

    Issue with Reports and Search

    Startede 20. oktober 2025 kl. 20.11 UTC · 17h 47m

    Pending
    Berørte komponenter
    Float App
    1. 20. oktober 2025 kl. 20.11 UTCinvestigating

      We've observed an issue with services causing the reports and search to fail. We're investigating the issue and will report here as soon as identified and resolved.

    2. 20. oktober 2025 kl. 22.46 UTCmonitoring

      The issue was identified to be related to global internet disruptions caused by an AWS outage. We've implemented a fix to resolve the problems affecting reports and search, as well as another issue identified with integrations. We're now monitoring the services to ensure there are no further disruptions.

    3. 21. oktober 2025 kl. 13.58 UTCresolved

      This incident has been resolved. Reports, search, and integrations are back to normal operation.

    Issues with our infrastructure provider

    Startede 18. juli 2025 kl. 16.04 UTC · 2h 53m

    Pending
    Berørte komponenter
    Float App
    1. 18. juli 2025 kl. 16.04 UTCidentified

      There is an issue with Google Cloud our infrastructure provider that may be causing issues with; Logins with Google, slow responses in the float app, some requests may need to be retried. We're monitoring the issue and we will update when we know more.

    2. 18. juli 2025 kl. 18.57 UTCresolved

      This incident has been resolved.

    Error adding project from Allocations modal.

    Startede 1. juli 2025 kl. 01.08 UTC · 2h 42m

    Pending
    Berørte komponenter
    Float App
    1. 1. juli 2025 kl. 01.08 UTCinvestigating

      We've observed an issue that teams are unable to add new Projects from the Allocations modal.

    2. 1. juli 2025 kl. 02.25 UTCmonitoring

      We've deployed a fix for adding new Projects from the Allocations modal.

    3. 1. juli 2025 kl. 03.50 UTCresolved

      This incident has been resolved.

    Issues with our underlying hosting provider

    Startede 12. juni 2025 kl. 19.04 UTC · 4h 7m

    IssuesMindre hændelse
    Berørte komponenter
    Float AppAPI - public
    1. 12. juni 2025 kl. 19.04 UTCidentified

      We have identified an issue with our hosting provider Google Cloud which is affecting the Float Application. Issues for customers include slow loading times, or loading failures of the Float Application. We're working on the issue now and will continue to update.

    2. 12. juni 2025 kl. 21.56 UTCmonitoring

      While there are still issues with our underlying provider we've seen stabilisation for the Float Application. We'll continue to monitor and update.

    3. 12. juni 2025 kl. 23.10 UTCresolved

      Issue is resolved.

    Response Time Issues

    Startede 27. februar 2025 kl. 11.41 UTC · 1h 18m

    Pending
    Berørte komponenter
    Float App
    1. 27. februar 2025 kl. 11.41 UTCidentified

      We've identified issues with response times for the Float Application while performing routine changes. We're actively working to implement a fix and will update as we progress.

    2. 27. februar 2025 kl. 12.42 UTCmonitoring

      We've implemented a fix and are now monitoring

    3. 27. februar 2025 kl. 12.59 UTCresolved

      This issue has been resolved.

    Problems with requests

    Startede 22. januar 2025 kl. 09.12 UTC · 6h 39m

    Pending
    Berørte komponenter
    Float AppAPI - public
    1. 22. januar 2025 kl. 09.12 UTCinvestigating

      We have some issues with requests to the Float application. While we've identified the issue there may still be problems with some requests made to Float while we identify a fix.

    2. 22. januar 2025 kl. 15.51 UTCresolved

      We've identified and released some changes to support previous issues. We'll continue to monitor going forward.

    Float.com site is inaccessible for some people

    Startede 9. juli 2024 kl. 21.07 UTC · 12h 15m

    OutageStørre hændelse
    1. 9. juli 2024 kl. 21.07 UTCinvestigating

      The float.com site is inaccessible for some people, we're investigating the issue. The float app continues to work fine and workflows for teams using the resource management tool is not affected.

    2. 10. juli 2024 kl. 09.22 UTCresolved

      A patch has been issued and we're monitoring.

    Schedule Display Issues

    Startede 7. marts 2024 kl. 21.03 UTC · 57m

    IssuesMindre hændelse
    Berørte komponenter
    Float App
    1. 7. marts 2024 kl. 21.03 UTCinvestigating

      We are investigating an issue with our cloud provider that is causing problems for customers viewing their schedules.

    2. 7. marts 2024 kl. 21.23 UTCidentified

      We've identified the issue and are working to resolve it.

    3. 7. marts 2024 kl. 21.33 UTCmonitoring

      We implemented a fix and can see the problem has stopped. We're monitoring now to check it doesn't re-occur.

    4. 7. marts 2024 kl. 22.00 UTCresolved

      This incident has been resolved.

    Float App - Increased latency for SSO authentication

    Startede 5. marts 2024 kl. 16.08 UTC · 55m

    IssuesMindre hændelse
    Berørte komponenter
    Float App
    1. 5. marts 2024 kl. 16.08 UTCinvestigating

      We are experiencing degraded performance from our 3rd party identity provider, causing high latency for SSO authentication.

    2. 5. marts 2024 kl. 17.03 UTCresolved

      This incident has been resolved.

    Database Connection Issues

    Startede 30. januar 2024 kl. 12.34 UTC · 1h 14m

    OutageStørre hændelse
    Berørte komponenter
    Float AppAPI - public
    1. 30. januar 2024 kl. 12.34 UTCidentified

      An issue with database connectivity has been identified while running a routine deployment. We're working to get Float back up and operational.

    2. 30. januar 2024 kl. 13.06 UTCmonitoring

      We've implemented a failover for our production database and we're seeing healthy requests and responses. We'll continue to monitor the situation.

    3. 30. januar 2024 kl. 13.48 UTCresolved

      The issue has been resolved.

    Connection issues with Float App

    Startede 7. september 2023 kl. 08.24 UTC · 51m

    OutageStørre hændelse
    Berørte komponenter
    Float App
    1. 7. september 2023 kl. 08.24 UTCinvestigating

      We're currently investigating issues with the Float App. We'll update as soon as we know more.

    2. 7. september 2023 kl. 09.15 UTCresolved

      A fix has been implemented and the service is back online.

    Issue with Upstream Provider

    Startede 23. august 2023 kl. 20.03 UTC · 1h 43m

    IssuesMindre hændelse
    Berørte komponenter
    Float AppAPI - public
    1. 23. august 2023 kl. 20.03 UTCidentified

      We have identified a problem with an upstream provider that is causing requests to fail. We're working on a fix now.

    2. 23. august 2023 kl. 20.30 UTCmonitoring

      We've released a fix Float App users will be receiving successful responses now. We will continue to monitor the situation.

    3. 23. august 2023 kl. 21.45 UTCresolved

      The issue has been resolved.

    Issue with third party provider

    Startede 21. august 2023 kl. 07.01 UTC · 5h 54m

    OutageStørre hændelse
    Berørte komponenter
    Float AppAPI - public
    1. 21. august 2023 kl. 07.01 UTCidentified

      An issue with an upstream provider is causing problems with Float. Some customers may experience longer loading times and some failed requests.

    2. 21. august 2023 kl. 09.24 UTCmonitoring

      Our monitoring is indicating the problem is subsiding, we'll continue to monitor.

    3. 21. august 2023 kl. 12.55 UTCresolved

      The issue is resolved.