58 Frameio incidents · november 2023 — official updates, affected components, duration and resolution details.
Vi undersøger i øjeblikket problemet.
Systemerne er stabiliseret. Vi fortsætter med at overvåge.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Vi undersøger i øjeblikket dette spørgsmål.
This incident has been resolved.
Automatisk oversat fra den officielle hændelsesopdatering.
Vi undersøger i øjeblikket dette spørgsmål.
Et fix er blevet gennemført, og vi overvåger resultaterne.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Brugerne var ude af stand til at se samlinger og nogle UI priser blev vist forkert på webstedet,
Et fix er blevet gennemført, og vi overvåger resultaterne.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Vi oplever i øjeblikket en forsinkelse i meddelelsen levering og er ved at undersøge.
Vi har identificeret problemet og arbejder på at omkode et lille antal aktiver, der har oplevet problemer.
Vi har identificeret problemet og arbejder på at omkode et lille antal aktiver, der har oplevet problemer.
Vi arbejder stadig på at genskabe arbejdspladser.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Vi undersøger rapporter om langsom behandling af nye fil uploads til v4 konti på Frame.io.
Vi har identificeret problemet og isoleret de systemer, det er på. Vi øger andre ressourcer for at hjælpe med at arbejde hurtigere igennem.
Alle efterslæb er blevet behandlet, og vi genoptager normale operationer. Vi vil fortsætte med at overvåge, mens det genoptager.
This incident has been resolved.
Automatisk oversat fra den officielle hændelsesopdatering.
Brugerne rapporterer langsom behandling, når uploader filer til deres v4-konti på Frame.io.
Vi har identificeret kilden til problemet og arbejder aktivt på at afbøde det.
Et fix er blevet gennemført, og vi overvåger resultaterne.
Hændelsen er løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Vi undersøger et problem, der påvirker monterede drev brugere
Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.
Et fix er blevet gennemført, og vi overvåger.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
We are currently investigating an issue affecting uploads.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
New uploads are processing as expected. We are continuing to monitor our systems.
This incident has been resolved, uploads are continuing to process as expected.
Users are currently experiencing issues accessing their v4 accounts on Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments. Our team is working to identify the root cause and implement a fix.
We are continuing to investigate this issue.
We have discovered the root cause, due to changes with one of our service providers. We have mitigated the issue, and our application service is restored. We are continuing to monitor.
Services continue to be operational, we're continuing to monitor.
This incident is now resolved. We’re sorry for the trouble this may have caused. For questions, please reach out to our support team at [email protected].
We are investigating an issue affecting some of our customers, causing comments to intermittently fail to load on shares.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing degraded performance
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are briefly were experiencing delays while using Frame.io. We are currently investigating the underlying cause. Our team mitigated the impact and restored the system to operational.
We are currently investigating the cause
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently investigating the cause
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue
We are continuing to investigate this issue.
We are continuing to investigate this issue. We have observed a reduction in the frequency of occurrences.
We're no longer seeing occurrences. Monitoring continues while we investigate the root cause.
No further occurrences observed. We're closing the incident and will continue to monitor, investigate the root cause, and evaluate whether additional remediation is needed. For questions, please reach out to our support team through chat or email [email protected].
This incident has been resolved.
We are currently investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an outage with our search service
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users experienced errors and higher than normal latency while using Frame.io. Including loading pages, fetching projects/assets, and performing certain actions. Our team was able to mitigate the issue and restore service.
Some users are experiencing issues with logging into Frame.io via Adobe Auth. Our team is working to identify the root cause and implement a fix.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are actively monitoring.
The login issues have been resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email [email protected].