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    Goodtime driftsforstyrrelser

    51 Goodtime incidents · februar 2023 — official updates, affected components, duration and resolution details.

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    Agentic Services er nede

    Startede 30. juli 2026 kl. 12.44 UTC · 4h 21m

    Pending
    Berørte komponenter
    Scheduling engineCalendar SyncSuperdaysCoriAutomation TabDashboardInsights
    1. 30. juli 2026 kl. 12.44 UTCinvestigating

      Vi undersøger i øjeblikket dette spørgsmål.

    2. 30. juli 2026 kl. 14.14 UTCmonitoring

      Goodtime 's AI Agents oplevede en højere belastning end normalt, og Cori / autentiske tjenester er stadig nede. Holdet arbejder på sagen. Regelmæssig planlægning er tilgængelig.

    3. 30. juli 2026 kl. 16.18 UTCmonitoring

      Problemet er blevet identificeret, og holdet er ved at implementere et fix.

    4. 30. juli 2026 kl. 16.19 UTCidentified

      Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.

    5. 30. juli 2026 kl. 16.58 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    6. 30. juli 2026 kl. 16.59 UTCmonitoring

      Vi fortsætter med at overvåge for yderligere spørgsmål.

    7. 30. juli 2026 kl. 17.05 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Partial Lever Outages

    Startede 17. april 2026 kl. 16.59 UTC · 6h 13m

    Pending
    Berørte komponenter
    Lever
    1. 17. april 2026 kl. 16.59 UTCinvestigating

      Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.

    2. 17. april 2026 kl. 23.12 UTCresolved

      The issue has been resolved by Lever / Cloudflare.

    Out of date search results

    Startede 4. november 2025 kl. 14.12 UTC · 23h 1m

    IssuesMindre hændelse
    Berørte komponenter
    Dashboard
    1. 4. november 2025 kl. 14.12 UTCinvestigating

      Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.

    2. 4. november 2025 kl. 14.23 UTCidentified

      Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.

    3. 5. november 2025 kl. 13.14 UTCresolved

      This incident has been resolved.

    Slow response time

    Startede 24. oktober 2025 kl. 14.44 UTC · 1h 9m

    Pending
    Berørte komponenter
    SuperdaysAutomation TabDashboardInsights
    1. 24. oktober 2025 kl. 14.44 UTCinvestigating

      Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.

    2. 24. oktober 2025 kl. 15.13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24. oktober 2025 kl. 15.14 UTCmonitoring

      The issue has been identified and mitigated. Response times should return to normal for all customers

    4. 24. oktober 2025 kl. 15.53 UTCresolved

      This incident has been resolved.

    AWS and other third party services outage

    Startede 20. oktober 2025 kl. 08.52 UTC · 14h 55m

    Pending
    1. 20. oktober 2025 kl. 08.52 UTCinvestigating

      We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

    2. 20. oktober 2025 kl. 08.53 UTCidentified

      We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

    3. 20. oktober 2025 kl. 09.50 UTCmonitoring

      AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

    4. 20. oktober 2025 kl. 14.53 UTCmonitoring

      Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

    5. 20. oktober 2025 kl. 19.12 UTCmonitoring

      We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

    6. 20. oktober 2025 kl. 21.51 UTCmonitoring

      AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

    7. 20. oktober 2025 kl. 23.47 UTCresolved

      The incident has been resolved. We will continue monitoring all services.

    Search not responding

    Startede 9. oktober 2025 kl. 16.25 UTC · 12m

    Pending
    1. 9. oktober 2025 kl. 16.25 UTCinvestigating

      Some customers have reported issues with the candidate search. We are investigating this issue.

    2. 9. oktober 2025 kl. 16.29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9. oktober 2025 kl. 16.36 UTCresolved

      This incident has been resolved.

    Zoom Outage

    Startede 16. april 2025 kl. 19.25 UTC · 1h 36m

    OutageStørre hændelse
    Berørte komponenter
    Zoom Meetings
    1. 16. april 2025 kl. 19.25 UTCidentified

      Due to a Zoom outage, we are seeing elevated numbers of issues when attempting to utilize Zoom.

    2. 16. april 2025 kl. 21.01 UTCresolved

      We are no longer seeing errors when accessing Zoom. If you continue experiencing Zoom issues, please refer to this page: https://status.zoom.us/

    Intermittent Greenhouse Sync Issues

    Startede 26. marts 2025 kl. 20.14 UTC · 3h 11m

    IssuesMindre hændelse
    Berørte komponenter
    Greenhouse
    1. 26. marts 2025 kl. 20.14 UTCidentified

      We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We are reaching out to the Greenhouse team to report the issue

    2. 26. marts 2025 kl. 23.25 UTCresolved

      Greenhouse has resolved the Performance Degradation incident on their platform. For more details, please visit their status page https://status.greenhouse.io/incidents/xq17ymcypyb1

    Google Calendar Sync Issues

    Startede 14. marts 2025 kl. 16.43 UTC · 4h 22m

    IssuesMindre hændelse
    Berørte komponenter
    Google Apps Calendar
    1. 14. marts 2025 kl. 16.43 UTCinvestigating

      Goodtime is experiencing sync issues with Google Calendar events. We are currently investigating the issue

    2. 14. marts 2025 kl. 19.23 UTCmonitoring

      The issue has been resolved. WE are monitoring the situation

    3. 14. marts 2025 kl. 21.05 UTCresolved

      This incident has been resolved.

    Lever experiencing issues in North America

    Startede 18. februar 2025 kl. 15.31 UTC · 4h 14m

    IssuesMindre hændelse
    Berørte komponenter
    Lever
    1. 18. februar 2025 kl. 15.31 UTCidentified

      Some customers may experience intermittent issues with the Lever integration. More information on the outage can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

    2. 18. februar 2025 kl. 19.03 UTCmonitoring

      Lever has indicated that service should be returning to normal. We will continue to monitor. More information on the issue can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

    3. 18. februar 2025 kl. 19.45 UTCresolved

      This incident has been resolved.

    Intermittent issues with Greenhouse sync

    Startede 14. februar 2025 kl. 17.01 UTC · 3d 3h

    Pending
    Berørte komponenter
    Greenhouse
    1. 14. februar 2025 kl. 17.01 UTCinvestigating

      Some customers are experiencing sync issues with the Greenhouse sync. Our engineering team is investigating

    2. 14. februar 2025 kl. 20.19 UTCinvestigating

      Greenhouse is investigating the issue and will get back to us shortly.

    3. 14. februar 2025 kl. 22.29 UTCinvestigating

      We are continuing to investigate this issue.

    4. 17. februar 2025 kl. 20.22 UTCresolved

      This incident has been resolved.

    Some emails not being sent

    Startede 13. februar 2025 kl. 14.51 UTC · 3h 53m

    IssuesMindre hændelse
    Berørte komponenter
    SendGrid API v3
    1. 13. februar 2025 kl. 14.51 UTCidentified

      We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

    2. 13. februar 2025 kl. 16.29 UTCidentified

      Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

    3. 13. februar 2025 kl. 17.13 UTCmonitoring

      We are seeing emails return to normal.

    4. 13. februar 2025 kl. 18.06 UTCmonitoring

      We are continuing to monitor email send rates

    5. 13. februar 2025 kl. 18.44 UTCresolved

      This incident has been resolved.

    Microsoft Outlook is experiencing issues

    Startede 25. november 2024 kl. 18.29 UTC · 21h 40m

    Pending
    Berørte komponenter
    Calendar Sync
    1. 25. november 2024 kl. 18.29 UTCmonitoring

      This issue may impact scheduling for customer using O365. We will continue to monitor this situation.

    2. 25. november 2024 kl. 18.30 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 26. november 2024 kl. 16.09 UTCresolved

      This incident has been resolved.

    Some templates experiencing issues with availability window

    Startede 13. november 2024 kl. 14.30 UTC · 17m

    IssuesMindre hændelse
    1. 13. november 2024 kl. 14.30 UTCinvestigating

      Some users have reported issues with the availability window on Schedule Now and Request Availability. We are investigating.

    2. 13. november 2024 kl. 14.42 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13. november 2024 kl. 14.43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13. november 2024 kl. 14.47 UTCresolved

      This incident has been resolved.

    Greenhouse Intermittent Outages on all silos

    Startede 4. november 2024 kl. 18.05 UTC · 9h 37m

    IssuesMindre hændelse
    1. 4. november 2024 kl. 18.05 UTCmonitoring

      Greenhouse has been identified and remediated the issue. All systems have been stable since 12:50PM EST. See more at: https://status.greenhouse.io/

    2. 5. november 2024 kl. 03.42 UTCresolved

      This incident has been resolved.

    Workday sync delays

    Startede 30. oktober 2024 kl. 15.31 UTC · 4h 52m

    IssuesMindre hændelse
    1. 30. oktober 2024 kl. 15.31 UTCmonitoring

      Some customers have reported issues with information syncs for Workday. This issue has been identified and we are monitoring as information syncs catch up.

    2. 30. oktober 2024 kl. 20.23 UTCresolved

      This incident has been resolved.

    Elevated Hire API Errors

    Startede 17. september 2024 kl. 17.30 UTC · 0m

    OutageStørre hændelse
    1. 17. september 2024 kl. 17.38 UTCresolved

      We identified an elevated level of API errors and immediately resolved the issue.

    Greenhouse UI Issue - Goodtime buttons are not displayed

    Startede 20. august 2024 kl. 17.28 UTC · 2d 2h

    Pending
    Berørte komponenter
    Greenhouse
    1. 20. august 2024 kl. 17.28 UTCinvestigating

      Greenhouse updated their UI - As a result, the buttons "Open in Goodtime" and "Message in Goodtime" are only visible when the user scrolls down in the Candidate Profile UI. To avoid the issues, we are asking all our Greenhouse customers to switch to the legacy profile in the Greenhouse Settings page. A link for the Settings page is provided in the upper right corner of the Candidate Profile UI

    2. 20. august 2024 kl. 17.29 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. august 2024 kl. 17.29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22. august 2024 kl. 20.24 UTCresolved

      Goodtime has released a new version of the Goodtime Greenhouse extension to address the issue. Please update your current version.

    Global IT Outage

    Startede 19. juli 2024 kl. 16.07 UTC · 22h 26m

    Pending
    1. 19. juli 2024 kl. 16.07 UTCmonitoring

      Goodtime is aware of the Global IT Outage. We are closely monitoring the situation and will keep you updated

    2. 22. juli 2024 kl. 14.33 UTCresolved

      This incident has been resolved.

    Intermediate Issues with Lever Feedback Form Sync

    Startede 18. juli 2024 kl. 21.53 UTC · 16h 55m

    IssuesMindre hændelse
    Berørte komponenter
    Lever
    1. 18. juli 2024 kl. 21.53 UTCidentified

      A recent change in Lever API had an unintended impact to our feedback form integration. The Lever engineering team is currently addressing the issue with the highest priority.

    2. 19. juli 2024 kl. 17.20 UTCmonitoring

      Lever has implemented a fix and we are monitoring the integration.

    3. 22. juli 2024 kl. 14.48 UTCresolved

      This incident has been resolved.