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    Gusto driftsforstyrrelser

    52 Gusto incidents · februar 2023 — official updates, affected components, duration and resolution details.

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    Gusto is down

    Startede 25. juni 2026 kl. 22.06 UTC · 21m

    OutageStørre hændelse
    Berørte komponenter
    Gusto MobilePayroll, Benefits, HRGusto.com website
    1. 25. juni 2026 kl. 22.06 UTCinvestigating

      We’re investigating now. We’ll keep this page updated as we fix the problem.

    2. 25. juni 2026 kl. 22.27 UTCresolved

      This incident has been resolved.

    Some Customers may be unable to run payroll at this time

    Startede 23. juni 2026 kl. 18.20 UTC · 56m

    OutageKritisk hændelse
    Berørte komponenter
    Payroll, Benefits, HR
    1. 23. juni 2026 kl. 18.20 UTCinvestigating

      Some customers may be unable to run payroll at this time.

    2. 23. juni 2026 kl. 19.16 UTCresolved

      This incident has been resolved.

    All administrators are unable to run payroll

    Startede 25. marts 2026 kl. 23.45 UTC · 2h 6m

    OutageKritisk hændelse
    Berørte komponenter
    Gusto MobilePayroll, Benefits, HRAPI
    1. 25. marts 2026 kl. 23.45 UTCinvestigating

      Some administrators are unable to run payroll

    2. 26. marts 2026 kl. 01.50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26. marts 2026 kl. 01.51 UTCresolved

      This incident has been resolved.

    We are aware that customers may be experiencing issues when accessing Gusto.

    Startede 16. december 2025 kl. 18.16 UTC · 2h 40m

    OutageKritisk hændelse
    Berørte komponenter
    Gusto MobilePayroll, Benefits, HRGusto.com websiteAPI
    1. 16. december 2025 kl. 18.16 UTCinvestigating

      We are currently investigating this issue.

    2. 16. december 2025 kl. 18.22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16. december 2025 kl. 20.38 UTCmonitoring

      A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.

    4. 16. december 2025 kl. 20.57 UTCresolved

      This incident has been resolved.

    Chat channel unavailable

    Startede 7. november 2025 kl. 14.35 UTC · 1h 12m

    OutageKritisk hændelse
    Berørte komponenter
    Chat System
    1. 7. november 2025 kl. 14.35 UTCinvestigating

      We are currently investigating an outage with our chat channel, please consider phone or email for support.

    2. 7. november 2025 kl. 15.46 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7. november 2025 kl. 15.46 UTCresolved

      We are continuing to investigate this issue.

    Investigating issues with Payroll Processing for some users

    Startede 24. oktober 2025 kl. 19.39 UTC · 15m

    OutageStørre hændelse
    Berørte komponenter
    Payroll, Benefits, HR
    1. 24. oktober 2025 kl. 19.39 UTCinvestigating

      We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.

    2. 24. oktober 2025 kl. 19.54 UTCresolved

      On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.

    We are aware that some customers may be experiencing issues accessing Gusto.com.

    Startede 26. juni 2025 kl. 18.45 UTC · 1h 47m

    OutageKritisk hændelse
    Berørte komponenter
    Gusto.com websiteAPI
    1. 26. juni 2025 kl. 18.45 UTCinvestigating

      We are currently investigating this issue.

    2. 26. juni 2025 kl. 19.00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26. juni 2025 kl. 19.28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26. juni 2025 kl. 20.32 UTCresolved

      This incident has been resolved.

    Gusto settings page performance degradation

    Startede 17. februar 2025 kl. 19.24 UTC · 50m

    IssuesMindre hændelse
    Berørte komponenter
    Payroll, Benefits, HR
    1. 17. februar 2025 kl. 19.24 UTCidentified

      Performance is currently degraded on the Gusto settings page, Gusto is aware and working on a resolution.

    2. 17. februar 2025 kl. 20.13 UTCresolved

      This incident has been resolved.

    Customers are experiencing slowness and errors when accessing Gusto

    Startede 22. november 2024 kl. 19.09 UTC · 1h 48m

    OutageKritisk hændelse
    Berørte komponenter
    Gusto.com websiteAPI
    1. 22. november 2024 kl. 19.09 UTCinvestigating

      We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API.

    2. 22. november 2024 kl. 19.16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22. november 2024 kl. 19.29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22. november 2024 kl. 20.57 UTCresolved

      Customers should no longer be experiencing slowness and errors in Gusto.

    Customers are experiencing slowness and errors

    Startede 20. november 2024 kl. 17.09 UTC · 13m

    IssuesMindre hændelse
    Berørte komponenter
    Payroll, Benefits, HRAPI
    1. 20. november 2024 kl. 17.09 UTCinvestigating

      We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

    2. 20. november 2024 kl. 17.22 UTCresolved

      Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

    Customers are experiencing slowness and errors

    Startede 19. november 2024 kl. 20.08 UTC · 25m

    IssuesMindre hændelse
    Berørte komponenter
    Payroll, Benefits, HRAPI
    1. 19. november 2024 kl. 20.08 UTCinvestigating

      We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

    2. 19. november 2024 kl. 20.33 UTCresolved

      Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

    Some customers are experiencing slowness and errors in their Gusto dashboard

    Startede 31. oktober 2024 kl. 17.09 UTC · 1h 11m

    OutageStørre hændelse
    Berørte komponenter
    Payroll, Benefits, HRGusto.com website
    1. 31. oktober 2024 kl. 17.09 UTCinvestigating

      We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.

    2. 31. oktober 2024 kl. 17.17 UTCmonitoring

      Customers should no longer be experiencing slowness and errors due to this issue.

    3. 31. oktober 2024 kl. 18.20 UTCresolved

      This incident has been resolved.

    All customers are unable to use our chat option for support.

    Startede 17. oktober 2024 kl. 14.35 UTC · 1h 33m

    OutageKritisk hændelse
    Berørte komponenter
    Chat System
    1. 17. oktober 2024 kl. 14.35 UTCinvestigating

      We are currently investigating this issue. For support, please request a call through the Support tab of your Gusto account.

    2. 17. oktober 2024 kl. 15.57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17. oktober 2024 kl. 16.01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17. oktober 2024 kl. 16.08 UTCresolved

      This incident has been resolved.

    Some customers may experience longer wait times when calling Gusto

    Startede 19. september 2024 kl. 14.16 UTC · 1h 2m

    IssuesMindre hændelse
    Berørte komponenter
    Phone System
    1. 19. september 2024 kl. 14.16 UTCinvestigating

      We have identified an issue that has resulted in longer wait times when calling Gusto. Feel free to use chat for immediate assistance. We are working to resolve this issue as quickly as possible.

    2. 19. september 2024 kl. 15.19 UTCresolved

      This incident has been resolved.

    Some customers are experiencing an error when accessing Gusto.

    Startede 17. september 2024 kl. 01.31 UTC · 3h 19m

    OutageStørre hændelse
    Berørte komponenter
    Gusto.com websiteAPI
    1. 17. september 2024 kl. 01.31 UTCinvestigating

      We are currently investigating this issue.

    2. 17. september 2024 kl. 02.29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17. september 2024 kl. 03.05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17. september 2024 kl. 04.50 UTCresolved

      No issues have been seen since 8:42p PT, we consider this issue resolved.

    Some Users are unable to access Gusto

    Startede 10. september 2024 kl. 20.57 UTC · 38m

    OutageStørre hændelse
    Berørte komponenter
    Payroll, Benefits, HRGusto.com website
    1. 10. september 2024 kl. 20.57 UTCinvestigating

      We are currently investigating this issue.

    2. 10. september 2024 kl. 21.03 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10. september 2024 kl. 21.05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10. september 2024 kl. 21.17 UTCmonitoring

      We are continuing to monitor for any further issues. Some pages are loading slowly.

    5. 10. september 2024 kl. 21.34 UTCresolved

      This incident has been resolved.

    We are aware that some customers are experiencing issues running payroll.

    Startede 5. august 2024 kl. 22.04 UTC · 10m

    OutageStørre hændelse
    Berørte komponenter
    Payroll, Benefits, HR
    1. 5. august 2024 kl. 22.04 UTCinvestigating

      We are currently investigating this issue.

    2. 5. august 2024 kl. 22.12 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5. august 2024 kl. 22.14 UTCresolved

      This incident has been resolved.

    Experiencing Issues with Cloudflare CDN/Cache and Cloudflare Network

    Startede 20. juni 2024 kl. 19.36 UTC · 1h 0m

    IssuesMindre hændelse
    Berørte komponenter
    API
    1. 20. juni 2024 kl. 19.36 UTCinvestigating

      We are currently investigating this issue.

    2. 20. juni 2024 kl. 20.35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. juni 2024 kl. 20.36 UTCresolved

      This incident has been resolved.

    We are aware of some users experiencing site slowness or time outs. Our team is actively working to resolve this issue with an anticipated resolution by 11am PST. We apologize for any inconvenience.

    Startede 15. april 2024 kl. 16.36 UTC · 1h 22m

    Pending
    Berørte komponenter
    Gusto.com website
    1. 15. april 2024 kl. 16.36 UTCinvestigating

      We are currently investigating this issue.

    2. 15. april 2024 kl. 17.58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15. april 2024 kl. 17.59 UTCresolved

      This incident has been resolved.

    We are currently experiencing higher than normal call volume. During this time, please leverage help center for support. Thank you for your patience.

    Startede 19. marts 2024 kl. 21.13 UTC · 43m

    OutageKritisk hændelse
    Berørte komponenter
    Phone System
    1. 19. marts 2024 kl. 21.13 UTCinvestigating

      We are currently investigating this issue.

    2. 19. marts 2024 kl. 21.55 UTCresolved

      This incident has been resolved.