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    Hirefire driftsforstyrrelser

    18 Hirefire incidents · juni 2023 — official updates, affected components, duration and resolution details.

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    Maintenance

    Startede 27. oktober 2025 kl. 11.35 UTC · 5m

    MaintenanceVedligeholdelse
    1. 27. oktober 2025 kl. 11.40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Halt on Autoscalers

    Startede 20. oktober 2025 kl. 18.01 UTC · 11h 52m

    Pending
    1. 21. oktober 2025 kl. 05.53 UTCresolved

      The system remains stable. Marking as resolved.

    Database Maintenance

    Startede 8. september 2025 kl. 07.30 UTC · 15m

    MaintenanceVedligeholdelse
    1. 8. september 2025 kl. 07.45 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Startede 7. juli 2025 kl. 07.30 UTC · 10m

    MaintenanceVedligeholdelse
    1. 7. juli 2025 kl. 07.40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Heroku Platform Issues

    Startede 10. juni 2025 kl. 08.42 UTC · 1d 7h

    Pending
    1. 11. juni 2025 kl. 16.12 UTCresolved

      Autoscaling has been fully restored following the restoration of Heroku's API. However, some Heroku customers on X.com have reported intermittent errors. If you are still experiencing autoscaling issues, please contact us at [email protected], and we will investigate promptly. Heroku status page reference: https://status.heroku.com/incidents/2822

    Database Maintenance

    Startede 30. maj 2025 kl. 08.15 UTC · 9m

    MaintenanceVedligeholdelse
    1. 30. maj 2025 kl. 08.23 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Startede 21. maj 2025 kl. 07.30 UTC · 10m

    MaintenanceVedligeholdelse
    1. 21. maj 2025 kl. 07.40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Logdrain Disruption

    Startede 17. marts 2025 kl. 08.40 UTC · 15m

    Pending
    1. 17. marts 2025 kl. 12.10 UTCresolved

      We encountered a 15-minute disruption with our Logdrain system, impacting metric accuracy and resulting in unintended dyno manager scaling adjustments. The issue has been addressed, and we are investigating solutions to prevent future occurrences. We apologize for any inconvenience caused.

    Database Maintenance

    Startede 6. marts 2025 kl. 09.00 UTC · 4m

    MaintenanceVedligeholdelse
    1. 6. marts 2025 kl. 09.04 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Intermittent Errors

    Startede 26. september 2024 kl. 14.12 UTC · 2h 3m

    Pending
    1. 26. september 2024 kl. 16.15 UTCresolved

      The issues affecting our services have been resolved, and everything is now operating normally. While we do not have a definitive understanding of the root cause, we believe the issue may have occurred at a lower level, potentially related to networking. We have reached out to Heroku for further insights into this matter. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience. We will continue to monitor our systems closely.

    Database Maintenance

    Startede 14. august 2024 kl. 02.15 UTC · 10m

    MaintenanceVedligeholdelse
    1. 14. august 2024 kl. 02.25 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Service Unavailable

    Startede 28. maj 2024 kl. 13.28 UTC · 18h 7m

    Pending
    1. 29. maj 2024 kl. 07.35 UTCresolved

      All systems remain operational without issues.

    Database Maintenance

    Startede 8. maj 2024 kl. 13.00 UTC · 10m

    MaintenanceVedligeholdelse
    1. 8. maj 2024 kl. 13.10 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Startede 6. februar 2024 kl. 09.00 UTC · 12m

    MaintenanceVedligeholdelse
    1. 6. februar 2024 kl. 09.12 UTCcomplete

      The maintenance is now complete.

    Missing Metric Data from New Relic

    Startede 11. januar 2024 kl. 15.00 UTC · 1d 1h

    OutageStørre hændelse
    1. 12. januar 2024 kl. 17.14 UTCresolved

      On January 11, at 15:00 (UTC), web dynos being autoscaled using the New Relic strategies experienced issues in retrieving metric data from New Relic's API. Upon investigation, it appears that New Relic has increased the processing time for metric data, delaying its availability through their API. Previously, metric data would become available approximately 2 minutes after receipt. Now, it seems to take about 5 minutes. We have applied a patch that accesses data, which, based on our observations, should be consistently available at each checkup. Unfortunately, the downside is that data retrieved from New Relic is now 5 minutes delayed. This might pose an issue depending on the nature of your application and use case. If this delay is problematic and you wish to continue using either the Response Time or Requests Per Minute strategies, we recommend considering a switch to the "Logplex - Response Time" or "Logplex - Requests Per Minute" strategies. Our Logdrain system, integrating with Heroku Logplex, ingests and makes data available within 5 seconds, compared to the current 5-minute delay on New Relic.

    Database Maintenance

    Startede 14. september 2023 kl. 17.00 UTC · 5m

    MaintenanceVedligeholdelse
    1. 14. september 2023 kl. 17.05 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Heroku Authorization Issue

    Startede 19. juli 2023 kl. 19.35 UTC · 2h 55m

    Pending
    1. 19. juli 2023 kl. 22.29 UTCresolved

      The issue with our Heroku OAuth integration has now been fully resolved. We sincerely apologize for any inconvenience this may have caused.

    Database Maintenance

    Startede 29. juni 2023 kl. 17.01 UTC · 9m

    MaintenanceVedligeholdelse
    1. 29. juni 2023 kl. 17.10 UTCcomplete

      The maintenance is now complete. Thanks for your patience.