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    Humio driftsforstyrrelser

    41 Humio incidents · august 2024 — official updates, affected components, duration and resolution details.

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    Degraded Performance on US Cloud

    Startede 3. juli 2026 kl. 10.42 UTC · 3d 10h

    IssuesMindre hændelse
    Berørte komponenter
    APILog IngestSearching
    1. 3. juli 2026 kl. 10.42 UTCinvestigating

      We are currently investigating reports of degraded performance.

    2. 3. juli 2026 kl. 10.43 UTCinvestigating

      We are continuing to investigate this issue.

    3. 3. juli 2026 kl. 13.06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6. juli 2026 kl. 20.44 UTCresolved

      This incident has been resolved.

    Community Cloud Emergency Maintenance: May 19 2026 from 15:00 to 17:00 UTC

    Startede 19. maj 2026 kl. 14.44 UTC · 1h 25m

    IssuesMindre hændelse
    1. 19. maj 2026 kl. 14.44 UTCinvestigating

      Community Cloud will be under emergency maintenance May 19 2026 from 15:00 to 17:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 19. maj 2026 kl. 16.09 UTCresolved

      This incident has been resolved.

    EU-1 FLTR Cloud Emergency Maintenance: April 15 2026 from 21:00 to 22:00 UTC

    Startede 15. april 2026 kl. 14.24 UTC · 6h 58m

    Pending
    Berørte komponenter
    SearchingLog IngestAuthenticationAPI
    1. 15. april 2026 kl. 14.24 UTCinvestigating

      EU-1 will be under emergency maintenance April 15 2026 from 21:00 to 22:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 15. april 2026 kl. 21.22 UTCresolved

      This incident has been resolved.

    US-1, US-2, EU-1 FLTR Cloud Emergency Maintenance: December 12, 2025 9:30 to 10:30 UTC

    Startede 12. december 2025 kl. 09.28 UTC · 1h 48m

    Pending
    Berørte komponenter
    SearchingSearchingAPISearchingLog IngestLog IngestAuthenticationAuthenticationAuthenticationAPILog IngestAPI
    1. 12. december 2025 kl. 09.28 UTCinvestigating

      US-1, US-2, EU-1 FLTR will be under emergency maintenance from December 12, 2025 9:30 to 10:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 12. december 2025 kl. 10.31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12. december 2025 kl. 11.16 UTCresolved

      This incident has been resolved.

    ingest latency as well as poor search performance

    Startede 27. oktober 2025 kl. 17.30 UTC · 1h 57m

    IssuesMindre hændelse
    Berørte komponenter
    SearchingLog Ingest
    1. 27. oktober 2025 kl. 17.30 UTCinvestigating

      We are currently investigating this issue.

    2. 27. oktober 2025 kl. 18.53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27. oktober 2025 kl. 19.27 UTCresolved

      This incident has been resolved.

    Ingest latency on US-2

    Startede 7. oktober 2025 kl. 19.04 UTC · 2h 57m

    IssuesMindre hændelse
    Berørte komponenter
    Log Ingest
    1. 7. oktober 2025 kl. 19.04 UTCinvestigating

      We are currently investigating this issue.

    2. 7. oktober 2025 kl. 22.00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7. oktober 2025 kl. 22.01 UTCresolved

      This incident has been resolved.

    Ingest latency on US-2

    Startede 29. september 2025 kl. 18.31 UTC · 3h 31m

    IssuesMindre hændelse
    Berørte komponenter
    Log Ingest
    1. 29. september 2025 kl. 18.31 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 29. september 2025 kl. 18.31 UTCmonitoring

      A fix has been implemented and we are monitoring the results. There will continue to be latency until the cluster has caught up. This may take a few hours.

    3. 29. september 2025 kl. 22.02 UTCresolved

      Throughout monitoring, performance have continue to improve, and latency is now within standard operating levels.

    Ingest latency on US-2

    Startede 25. september 2025 kl. 17.45 UTC · 5h 17m

    IssuesMindre hændelse
    Berørte komponenter
    Log Ingest
    1. 25. september 2025 kl. 17.45 UTCidentified

      Our engineering team has Identified the issue and is working to resolve it.

    2. 25. september 2025 kl. 19.19 UTCmonitoring

      A fix has been applied. It may take some time for the cluster to recover fully. We will continue monitoring this issue.

    3. 25. september 2025 kl. 23.02 UTCresolved

      This incident has been resolved.

    US-1 FLTR Cloud Emergency Maintenance: 14:20 to 15:05 UTC

    Startede 18. september 2025 kl. 14.16 UTC · 1h 6m

    Pending
    Berørte komponenter
    SearchingAPIAuthenticationLog Ingest
    1. 18. september 2025 kl. 14.16 UTCinvestigating

      US-1 will be under emergency maintenance from 14:20 to 15:05 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 18. september 2025 kl. 15.00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18. september 2025 kl. 15.22 UTCresolved

      This incident has been resolved.

    US-1 and US-2 FLTR Cloud Emergency Maintenance: September 18, 2025 13:30 to 14:00 UTC

    Startede 18. september 2025 kl. 13.19 UTC · 43m

    Pending
    Berørte komponenter
    SearchingSearchingAPILog IngestAuthenticationAuthenticationAPILog Ingest
    1. 18. september 2025 kl. 13.19 UTCinvestigating

      US-1 and US-2 will be under emergency maintenance from September 18, 2025 13:30 to 14:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 18. september 2025 kl. 14.02 UTCresolved

      This incident has been resolved.

    EU-1 FLTR Cloud Emergency Maintenance: 09:30 to 10:00 UTC

    Startede 12. september 2025 kl. 09.24 UTC · 1h 11m

    Pending
    Berørte komponenter
    SearchingLog IngestAuthenticationAPI
    1. 12. september 2025 kl. 09.24 UTCinvestigating

      EU-1 will be under emergency maintenance from 09:30 to 10:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 12. september 2025 kl. 09.59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12. september 2025 kl. 10.35 UTCresolved

      This incident has been resolved.

    US-1 and US-2 FLTR Cloud Emergency Maintenance: September 02, 2025 10:30 to 12:00 UTC

    Startede 2. september 2025 kl. 10.07 UTC · 1h 44m

    Pending
    Berørte komponenter
    SearchingSearchingAPIAuthenticationAuthenticationAPI
    1. 2. september 2025 kl. 10.07 UTCinvestigating

      US-1 and US-2 will be under emergency maintenance from September 02, 2025 10:30 to 12:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 2. september 2025 kl. 11.31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2. september 2025 kl. 11.31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2. september 2025 kl. 11.51 UTCresolved

      This incident has been resolved.

    US-1 FLTR Cloud Emergency Maintenance: September 01, 2025 11:30 to 12:30 UTC

    Startede 1. september 2025 kl. 11.21 UTC · 1h 11m

    Pending
    Berørte komponenter
    SearchingAPIAuthenticationLog Ingest
    1. 1. september 2025 kl. 11.21 UTCinvestigating

      US-1 will be under emergency maintenance from September 01, 2025 11:30 to 12:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. 1. september 2025 kl. 12.10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. september 2025 kl. 12.32 UTCresolved

      This incident has been resolved.

    Degraded IngestFeed Performance in EU Cloud

    Startede 1. juli 2025 kl. 10.19 UTC · 4h 13m

    OutageStørre hændelse
    Berørte komponenter
    Log Ingest
    1. 1. juli 2025 kl. 10.19 UTCinvestigating

      We are currently investigating degraded IngestFeed performance.

    2. 1. juli 2025 kl. 12.56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. juli 2025 kl. 14.31 UTCresolved

      This incident has been resolved.

    US Cloud Emergency Maintenance: April 23, 2025 12 PM to 12:30 PM UTC

    Startede 23. april 2025 kl. 09.39 UTC · 2h 51m

    Pending
    Berørte komponenter
    Log IngestSearching
    1. 23. april 2025 kl. 09.39 UTCinvestigating

      We will be restarting US Cloud to address degraded performance at 12:00PM to 12:30 PM UTC on April 23, 2025. LogScale queries may be slower, in addition slow host and ingest latency warnings may be displayed.

    2. 23. april 2025 kl. 12.25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23. april 2025 kl. 12.30 UTCresolved

      This incident has been resolved.

    US Cloud - degraded performance

    Startede 22. april 2025 kl. 15.37 UTC · 17h 53m

    Pending
    Berørte komponenter
    APIAuthenticationLog IngestS3 ArchivingSearching
    1. 22. april 2025 kl. 15.37 UTCinvestigating

      We will be restarting US Cloud to address degraded performance at 12:00PM UTC on April 23, 2025.

    2. 23. april 2025 kl. 09.31 UTCresolved

      This incident has been resolved.

    Partial Outage in US-1 Cloud

    Startede 13. marts 2025 kl. 14.48 UTC · 5h 32m

    OutageStørre hændelse
    Berørte komponenter
    SearchingLog Ingest
    1. 13. marts 2025 kl. 14.48 UTCinvestigating

      We are currently investigating an issue in US-1 that is causing degraded performance for queries and log ingest.

    2. 13. marts 2025 kl. 14.53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13. marts 2025 kl. 20.21 UTCresolved

      This incident has been resolved.

    Emergency Maintenance EU Cloud

    Startede 5. marts 2025 kl. 19.30 UTC · 1d 14h

    Pending
    Berørte komponenter
    Log IngestSearchingS3 ArchivingAPIAuthentication
    1. 5. marts 2025 kl. 19.30 UTCidentified

      EU Cloud encountered infrastructure issues during our last upgrade attempt, which have since been resolved. We will now be upgrading EU Cloud on Thursday, March 06, 2025 from 21:00 UTC to 22:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.

    2. 7. marts 2025 kl. 09.37 UTCresolved

      This incident has been resolved.

    US Cloud Maintenance

    Startede 26. februar 2025 kl. 09.41 UTC · 2h 30m

    Pending
    Berørte komponenter
    Log IngestSearching
    1. 26. februar 2025 kl. 09.41 UTCinvestigating

      Humio queries may be slower, in addition slow host and ingest latency warnings may be displayed.

    2. 26. februar 2025 kl. 11.03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26. februar 2025 kl. 11.07 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 26. februar 2025 kl. 12.10 UTCresolved

      This incident has been resolved.

    Emergency Maintenance (21:15 UTC to 23:15 UTC): Search & Alert Failures Impacting Multiple Clusters

    Startede 20. februar 2025 kl. 21.18 UTC · 19h 45m

    Pending
    Berørte komponenter
    SearchingSearchingAPIAPISearchingAuthenticationLog IngestLog IngestLog IngestAuthenticationAuthenticationLog IngestS3 ArchivingAuthenticationSearchingS3 ArchivingAPILog IngestAPILog IngestSearchingAPISearchingAPIAuthentication
    1. 20. februar 2025 kl. 21.18 UTCinvestigating

      We have identified an issue with aggregate alerts & scheduled searches failing. We'll be executing emergency maintenance to correct this issue from 21:15 UTC to 23:15 UTC. Maintenance will cause brief degradations in search performance and may cause a query to be canceled.

    2. 21. februar 2025 kl. 13.55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21. februar 2025 kl. 17.02 UTCresolved

      We have that our maintenance has resolved all identified issues.