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Humio driftsforstyrrelser

50 Humio incidents · august 2024 — official updates, affected components, duration and resolution details.

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Degraded Performance on US Cloud

Startede 3. juli 2026 kl. 10.42 UTC 3d 10h

IssuesMindre hændelse

Berørte komponenter

APILog IngestSearching

3. juli 2026 kl. 10.42 UTCinvestigating
We are currently investigating reports of degraded performance.
3. juli 2026 kl. 10.43 UTCinvestigating
We are continuing to investigate this issue.
3. juli 2026 kl. 13.06 UTCmonitoring
A fix has been implemented and we are monitoring the results.
6. juli 2026 kl. 20.44 UTCresolved
This incident has been resolved.

Community Cloud Emergency Maintenance: May 19 2026 from 15:00 to 17:00 UTC

Startede 19. maj 2026 kl. 14.44 UTC 1h 25m

IssuesMindre hændelse

19. maj 2026 kl. 14.44 UTCinvestigating
Community Cloud will be under emergency maintenance May 19 2026 from 15:00 to 17:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
19. maj 2026 kl. 16.09 UTCresolved
This incident has been resolved.

EU-1 FLTR Cloud Emergency Maintenance: April 15 2026 from 21:00 to 22:00 UTC

Startede 15. april 2026 kl. 14.24 UTC 6h 58m

Pending

Berørte komponenter

SearchingLog IngestAuthenticationAPI

15. april 2026 kl. 14.24 UTCinvestigating
EU-1 will be under emergency maintenance April 15 2026 from 21:00 to 22:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
15. april 2026 kl. 21.22 UTCresolved
This incident has been resolved.

US-1, US-2, EU-1 FLTR Cloud Emergency Maintenance: December 12, 2025 9:30 to 10:30 UTC

Startede 12. december 2025 kl. 09.28 UTC 1h 48m

Pending

Berørte komponenter

SearchingSearchingAPISearchingLog IngestLog IngestAuthenticationAuthenticationAuthenticationAPILog IngestAPI

12. december 2025 kl. 09.28 UTCinvestigating
US-1, US-2, EU-1 FLTR will be under emergency maintenance from December 12, 2025 9:30 to 10:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
12. december 2025 kl. 10.31 UTCmonitoring
A fix has been implemented and we are monitoring the results.
12. december 2025 kl. 11.16 UTCresolved
This incident has been resolved.

ingest latency as well as poor search performance

Startede 27. oktober 2025 kl. 17.30 UTC 1h 57m

IssuesMindre hændelse

Berørte komponenter

SearchingLog Ingest

27. oktober 2025 kl. 17.30 UTCinvestigating
We are currently investigating this issue.
27. oktober 2025 kl. 18.53 UTCmonitoring
A fix has been implemented and we are monitoring the results.
27. oktober 2025 kl. 19.27 UTCresolved
This incident has been resolved.

Ingest latency on US-2

Startede 7. oktober 2025 kl. 19.04 UTC 2h 57m

IssuesMindre hændelse

Berørte komponenter

Log Ingest

7. oktober 2025 kl. 19.04 UTCinvestigating
We are currently investigating this issue.
7. oktober 2025 kl. 22.00 UTCinvestigating
We are continuing to investigate this issue.
7. oktober 2025 kl. 22.01 UTCresolved
This incident has been resolved.

Ingest latency on US-2

Startede 29. september 2025 kl. 18.31 UTC 3h 31m

IssuesMindre hændelse

Berørte komponenter

Log Ingest

29. september 2025 kl. 18.31 UTCidentified
The issue has been identified and a fix is being implemented.
29. september 2025 kl. 18.31 UTCmonitoring
A fix has been implemented and we are monitoring the results. There will continue to be latency until the cluster has caught up. This may take a few hours.
29. september 2025 kl. 22.02 UTCresolved
Throughout monitoring, performance have continue to improve, and latency is now within standard operating levels.

Ingest latency on US-2

Startede 25. september 2025 kl. 17.45 UTC 5h 17m

IssuesMindre hændelse

Berørte komponenter

Log Ingest

25. september 2025 kl. 17.45 UTCidentified
Our engineering team has Identified the issue and is working to resolve it.
25. september 2025 kl. 19.19 UTCmonitoring
A fix has been applied. It may take some time for the cluster to recover fully. We will continue monitoring this issue.
25. september 2025 kl. 23.02 UTCresolved
This incident has been resolved.

US-1 FLTR Cloud Emergency Maintenance: 14:20 to 15:05 UTC

Startede 18. september 2025 kl. 14.16 UTC 1h 6m

Pending

Berørte komponenter

SearchingAPIAuthenticationLog Ingest

18. september 2025 kl. 14.16 UTCinvestigating
US-1 will be under emergency maintenance from 14:20 to 15:05 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
18. september 2025 kl. 15.00 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18. september 2025 kl. 15.22 UTCresolved
This incident has been resolved.

US-1 and US-2 FLTR Cloud Emergency Maintenance: September 18, 2025 13:30 to 14:00 UTC

Startede 18. september 2025 kl. 13.19 UTC 43m

Pending

Berørte komponenter

SearchingSearchingAPILog IngestAuthenticationAuthenticationAPILog Ingest

18. september 2025 kl. 13.19 UTCinvestigating
US-1 and US-2 will be under emergency maintenance from September 18, 2025 13:30 to 14:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
18. september 2025 kl. 14.02 UTCresolved
This incident has been resolved.

EU-1 FLTR Cloud Emergency Maintenance: 09:30 to 10:00 UTC

Startede 12. september 2025 kl. 09.24 UTC 1h 11m

Pending

Berørte komponenter

SearchingLog IngestAuthenticationAPI

12. september 2025 kl. 09.24 UTCinvestigating
EU-1 will be under emergency maintenance from 09:30 to 10:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
12. september 2025 kl. 09.59 UTCmonitoring
A fix has been implemented and we are monitoring the results.
12. september 2025 kl. 10.35 UTCresolved
This incident has been resolved.

US-1 and US-2 FLTR Cloud Emergency Maintenance: September 02, 2025 10:30 to 12:00 UTC

Startede 2. september 2025 kl. 10.07 UTC 1h 44m

Pending

Berørte komponenter

SearchingSearchingAPIAuthenticationAuthenticationAPI

2. september 2025 kl. 10.07 UTCinvestigating
US-1 and US-2 will be under emergency maintenance from September 02, 2025 10:30 to 12:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
2. september 2025 kl. 11.31 UTCinvestigating
We are continuing to investigate this issue.
2. september 2025 kl. 11.31 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2. september 2025 kl. 11.51 UTCresolved
This incident has been resolved.

US-1 FLTR Cloud Emergency Maintenance: September 01, 2025 11:30 to 12:30 UTC

Startede 1. september 2025 kl. 11.21 UTC 1h 11m

Pending

Berørte komponenter

SearchingAPIAuthenticationLog Ingest

1. september 2025 kl. 11.21 UTCinvestigating
US-1 will be under emergency maintenance from September 01, 2025 11:30 to 12:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
1. september 2025 kl. 12.10 UTCmonitoring
A fix has been implemented and we are monitoring the results.
1. september 2025 kl. 12.32 UTCresolved
This incident has been resolved.

Emergency Maintenance EU-1 FLTR Cloud

Startede 1. juli 2025 kl. 17.09 UTC 5h 28m

MaintenanceVedligeholdelse

Berørte komponenter

SearchingLog IngestAuthenticationAPI

1. juli 2025 kl. 17.09 UTCmonitoring
We will be performing maintenance on EU-1 FLTR Cloud 21:00 to 22:00 UTC on July 01, 2025. LogScale queries may be slower, in addition slow host and ingest latency warnings may be displayed. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
1. juli 2025 kl. 22.38 UTCresolved
This maintenance was completed at 22:00 UTC.

Degraded IngestFeed Performance in EU Cloud

Startede 1. juli 2025 kl. 10.19 UTC 4h 13m

OutageStørre hændelse

Berørte komponenter

Log Ingest

1. juli 2025 kl. 10.19 UTCinvestigating
We are currently investigating degraded IngestFeed performance.
1. juli 2025 kl. 12.56 UTCmonitoring
A fix has been implemented and we are monitoring the results.
1. juli 2025 kl. 14.31 UTCresolved
This incident has been resolved.

US Cloud Emergency Maintenance: April 23, 2025 12 PM to 12:30 PM UTC

Startede 23. april 2025 kl. 09.39 UTC 2h 51m

Pending

Berørte komponenter

Log IngestSearching

23. april 2025 kl. 09.39 UTCinvestigating
We will be restarting US Cloud to address degraded performance at 12:00PM to 12:30 PM UTC on April 23, 2025. LogScale queries may be slower, in addition slow host and ingest latency warnings may be displayed.
23. april 2025 kl. 12.25 UTCmonitoring
A fix has been implemented and we are monitoring the results.
23. april 2025 kl. 12.30 UTCresolved
This incident has been resolved.

US Cloud - degraded performance

Startede 22. april 2025 kl. 15.37 UTC 17h 53m

Pending

Berørte komponenter

APIAuthenticationLog IngestS3 ArchivingSearching

22. april 2025 kl. 15.37 UTCinvestigating
We will be restarting US Cloud to address degraded performance at 12:00PM UTC on April 23, 2025.
23. april 2025 kl. 09.31 UTCresolved
This incident has been resolved.

Partial Outage in US-1 Cloud

Startede 13. marts 2025 kl. 14.48 UTC 5h 32m

OutageStørre hændelse

Berørte komponenter

SearchingLog Ingest

13. marts 2025 kl. 14.48 UTCinvestigating
We are currently investigating an issue in US-1 that is causing degraded performance for queries and log ingest.
13. marts 2025 kl. 14.53 UTCmonitoring
A fix has been implemented and we are monitoring the results.
13. marts 2025 kl. 20.21 UTCresolved
This incident has been resolved.

Emergency Maintenance EU Cloud

Startede 5. marts 2025 kl. 19.30 UTC 1d 14h

Pending

Berørte komponenter

Log IngestSearchingS3 ArchivingAPIAuthentication

5. marts 2025 kl. 19.30 UTCidentified
EU Cloud encountered infrastructure issues during our last upgrade attempt, which have since been resolved. We will now be upgrading EU Cloud on Thursday, March 06, 2025 from 21:00 UTC to 22:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
7. marts 2025 kl. 09.37 UTCresolved
This incident has been resolved.

US Cloud Maintenance

Startede 26. februar 2025 kl. 09.41 UTC 2h 30m

Pending

Berørte komponenter

Log IngestSearching

26. februar 2025 kl. 09.41 UTCinvestigating
Humio queries may be slower, in addition slow host and ingest latency warnings may be displayed.
26. februar 2025 kl. 11.03 UTCmonitoring
A fix has been implemented and we are monitoring the results.
26. februar 2025 kl. 11.07 UTCmonitoring
We are continuing to monitor for any further issues.
26. februar 2025 kl. 12.10 UTCresolved
This incident has been resolved.

Humio driftsforstyrrelser | Uptimus