IBM Verify (US Region Cluster C) havde en kort serviceeffekt
Startede 25. august 2026 kl. 12.48 UTC · 5h 58m
OutageStørre hændelse
Berørte komponenter
Account Lifecycle (Cluster C)Authentication with External LDAP (Cluster C)Authentication with SAML Identity Provider (Cluster C)Application Onboarding (Cluster C)Authentication with IBMid for admin users (Cluster C)Cloud Directory Users and Groups management (Cluster C)User and Group management with API client (Cluster C)Single sign on for OIDC applications (Cluster C)Single sign on for SAML applications (Cluster C)Authentication with Cloud Directory (Cluster C)User ID and password authentication from API (Cluster C)
monitoring
IBM Verify (US Region Cluster C) oplevede en kort serviceafbrydelse kl. 12.00 UTC i ca. 5 minutter. Tjenesten er genoprettet og IBM overvåger
resolved
Denne hændelse er blevet løst.
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IBM Verify (Europe Region) oplever problemer, der påvirker tjenesten.
Startede 20. august 2026 kl. 15.39 UTC · 5d 4h
OutageStørre hændelse
Berørte komponenter
Single sign on for OIDC applicationsAuthentication with SAML Identity ProviderAuthentication with External LDAPUser and Group management with API clientAccount LifecycleAuthentication with IBMid for admin usersApplication OnboardingAuthentication with Cloud DirectoryCloud Directory Users and Groups managementUser ID and password authentication from APISingle sign on for SAML applications
investigating
IBM Verify (Europe Region) kunder kan opleve problemer med tjenesten. Vi er ved at undersøge sagen. Vi har taget skridt til at flytte til alternative behandlingsmiljøer.
investigating
Der sker en gentagelse. Brugerne kan opleve nogle periodiske autentificeringsfejl. Vi fortsætter med at undersøge spørgsmålet.
investigating
Vi fortsætter med at undersøge. Tjenester er generelt tilgængelige, men der kan være periodiske svigt.
identified
Vi har identificeret det område, der har forårsaget problemet. Vi fortsætter med at undersøge.
Tjenesten forbliver operationel på nuværende tidspunkt.
identified
Tjenesten er stabil. Vi undersøger stadig årsagen til problemet.
identified
Vi har oplevet nogle yderligere intermitterende spørgsmål og fortsætter med at undersøge årsagen.
monitoring
Tjenesten i Europa er fortsat stabil. Vi fortsætter med at overvåge.
resolved
Denne hændelse er blevet løst.
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IBM Security Verify (amerikansk region) oplever problemer, der påvirker tjenesten.
Startede 11. august 2026 kl. 09.29 UTC · 1h 2m
OutageStørre hændelse
Berørte komponenter
Account Lifecycle (Cluster C)Authentication with External LDAP (Cluster C)Authentication with SAML Identity Provider (Cluster C)Application Onboarding (Cluster C)Authentication with IBMid for admin users (Cluster C)Cloud Directory Users and Groups management (Cluster C)User and Group management with API client (Cluster C)Single sign on for OIDC applications (Cluster C)Single sign on for SAML applications (Cluster C)Authentication with Cloud Directory (Cluster C)User ID and password authentication from API (Cluster C)
investigating
IBM Security Verify (US Region Cluster C) kunder kan opleve problemer med tjenesten. Vi er ved at undersøge sagen. Dette påvirker IBMid login fra andre klynger
monitoring
Issue has been identified. Service is restored. IBM is monitoring.
resolved
The incident is fully resolved.
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IBM Verify - delays in SMS delivery for One Time Passcode
Startede 5. august 2026 kl. 13.10 UTC · 10h 3m
IssuesMindre hændelse
Berørte komponenter
User ID and password authentication from API (Cluster A)Authentication with Cloud Directory (Cluster B)Authentication with Cloud DirectoryAuthentication with Cloud Directory (Cluster C)
investigating
IBM Verify users in US that rely on SMS for OTP may be experiencing delays in SMS delivery. We are currently investigating.
monitoring
Services have been generally restored and SMS based MFA messages are now being received.
resolved
Service has remained stable following the corrective actions implemented by our engineering teams. No further issues related to this incident have been observed.
IBM Security Verify (Japan Region) oplever problemer med indvirkning på tjenesten.
Startede 4. august 2026 kl. 04.42 UTC · 10h 49m
OutageKritisk hændelse
Berørte komponenter
Authentication with Cloud DirectoryCloud Directory Users and Groups managementUser and Group management with API client
investigating
Vi undersøger i øjeblikket indberetninger til Japan.
monitoring
The issue was identified and recovery actions were completed at 05:35 UTC. Services have recovered and are operating normally. We are continuing to monitor the environment closely.
resolved
This incident has been resolved.
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GDSC Risk Events præsenterer en lille forsinkelse i processen, vores team er klar over denne situation og er tæt at overvåge og analysere det.
identified
Vi fortsætter med at arbejde på en løsning på dette problem.
monitoring
Dette overvåges løbende. Årsagen er blevet identificeret, og vi overvåger Risk begivenheder adfærd aktivitet nu.
resolved
This incident has been resolved. After careful review by our team, we can determine the issue is contained.
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Degraderet ydeevne påvirker flere verificér lejere
Startede 27. juli 2026 kl. 17.02 UTC · 2d 2h
Pending
investigating
Vi undersøger forringet ydeevne påvirker flere IBM Security Verify lejere. Kunder kan opleve øget latency, intermitterende timeouts, autentificering fejl, og forhøjede HTTP 503 fejl. Engineering teams arbejder aktivt på at afbøde problemet og genoprette normal service. Yderligere opdateringer vil blive leveret, når de bliver tilgængelige.
investigating
Vi har gennemført afbødende foranstaltninger og observerer forbedret service ydeevne på tværs af berørte IBM Security Verify lejere.
Vores ingeniørhold holder fortsat nøje øje med miljøet for at sikre servicestabiliteten, mens undersøgelsen fortsætter. Vi vil give yderligere opdateringer, efterhånden som flere oplysninger bliver tilgængelige.
investigating
Vi fortsætter med at undersøge dette spørgsmål.
identified
Engineering teams har identificeret de faktorer, der bidrager til tjenesten nedbrydning og er aktivt at gennemføre en permanent fix.
Der er blevet gennemført foranstaltninger til at genoprette platformens stabilitet og mindske virkningen på tværs af berørte lejere. Overvågnings- og valideringsaktiviteterne fortsætter.
Yderligere opdateringer vil blive leveret, når de bliver tilgængelige.
monitoring
Der er gennemført korrigerende foranstaltninger, og serviceydelsen forbliver stabil.
Valideringsaktiviteterne er gennemført med succes, og de berørte arbejdsbyrder har fortsat fungeret normalt under produktionsniveauet. Engineering teams er at opretholde øget overvågning, mens den endelige opfølgning aktiviteter og post-hændelse gennemgang fortsætte.
Vi vil levere yderligere opdateringer, efterhånden som fremskridtene fortsætter.
resolved
Tjenesten har været stabil efter de korrigerende handlinger gennemført af vores ingeniørhold. Kundevalidering afsluttet med succes, og der er ikke observeret yderligere problemer i forbindelse med denne hændelse.
Denne hændelse er blevet løst.
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IBM Security Verify (Japan Region) oplever problemer med indvirkning på tjenesten.
Startede 22. juli 2026 kl. 14.37 UTC · 3h 37m
OutageStørre hændelse
Berørte komponenter
Single sign on for OIDC applicationsAuthentication with Cloud DirectoryAuthentication with SAML Identity ProviderAuthentication with IBMid for admin usersUser ID and password authentication from APIApplication OnboardingCloud Directory Users and Groups managementSingle sign on for SAML applicationsUser and Group management with API clientAccount LifecycleAuthentication with External LDAP
investigating
IBM Security Verify (Japan Region) kunder kan opleve problemer med tjenesten. Vi undersøger i øjeblikket indberetninger til Japan.
identified
Spørgsmålet er blevet identificeret. Verificér holdet arbejder på at rydde op.
identified
Vi fortsætter med at arbejde med oprydning.
monitoring
Efter inddrivelsen er tjenesterne kommet sig. Vi fortsætter med at overvåge.
monitoring
Vi fortsætter med at overvåge for yderligere spørgsmål.
resolved
Udstedelse i ISV Japan er løst. Al overvågning har været klar.
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Vi fortsætter med at undersøge et spørgsmål, der påvirker datamart indtagelse service. Vores ingeniørhold arbejder aktivt på at genoprette normale operationer. I denne periode kan nogle data være forsinkede eller ufuldstændige. Vi vil give yderligere opdateringer, efterhånden som flere oplysninger bliver tilgængelige.
investigating
Vi har identificeret en forsinkelse i dataindsamlingsprocessen i dag. Spørgsmålet er aktivt under revision af vores team, og vi overvåger løbende tjenesten. Yderligere opdateringer vil blive leveret, efterhånden som flere oplysninger bliver tilgængelige.
monitoring
Indtagelse tilbage er blevet ryddet og behandling er normaliseret. Tjenesten forbliver stabil, og vi vil fortsætte overvågningen som en sikkerhedsforanstaltning.
monitoring
Vi har opdaget en mindre nedbrydning i tilfælde af indtagelse. Holdet er aktivt at gennemgå og har identificeret årsagen til det.
investigating
Vi har opdaget en mindre nedbrydning i tilfælde af indtagelse. Holdet overvåger og efterforsker aktivt.
investigating
Vi fortsætter med at undersøge dette spørgsmål.
resolved
Denne hændelse er blevet løst.
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AI ChatBot kan opleve forsinkede svar
Startede 1. juli 2026 kl. 21.09 UTC · 49d 22h
Pending
Berørte komponenter
AI ChatBot (Chat with watsonx)AI ChatBot (Chat with watsonx)
identified
Vi undersøger i øjeblikket interne problemer, der påvirker AI ChatBot. I løbet af denne tid kan brugerne opleve forsinkelser i svarene.
monitoring
Et fix er blevet identificeret, det er i øjeblikket under revision, test og overvågning.
Vi vil opdatere, når der er opnået en fuldstændig løsning.
resolved
Denne hændelse er blevet løst.
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DataMart, Risk Events, and Outliers services are currently experiencing degraded performance, including slow ingestion processing. This may result in delays in reporting. Our team is actively investigating the issue.
resolved
We have been actively monitoring our ingestion and processing rates, and we can now confirm that they have returned to expected levels. The system has been stable and operating normally since the weekend, so this issue is now fully resolved. Thank you for your patience.
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IBM Security Verify (amerikansk region) -tjeneste, der påvirker problemet
Startede 24. juni 2026 kl. 18.32 UTC · 1h 54m
Pending
Berørte komponenter
Single sign on for SAML applications (Cluster A)Authentication with Cloud Directory (Cluster A)User ID and password authentication from API (Cluster A)Single sign on for OIDC applications (Cluster A)Application Onboarding (Cluster A)Cloud Directory Users and Groups management (Cluster A)User and Group management with API client (Cluster A)Authentication with SAML Identity Provider (Cluster A)Authentication with IBMid for admin users (Cluster A)Account Lifecycle (Cluster A)
monitoring
IBM Security Verify (US Region) customers may have experienced a brief service impact at approx 18:15 UTC. The issue lasted for approx 5 minutes and affected some tenants / customers. Issue is resolved and service is restored.
resolved
Service has been operational for some time. Closing this incident.
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IBM Security Verify (amerikansk region) oplever problemer, der påvirker tjenesten.
Startede 15. juni 2026 kl. 18.33 UTC · 1d 21h
OutageStørre hændelse
Berørte komponenter
Single sign on for SAML applications (Cluster A)Authentication with Cloud Directory (Cluster A)User ID and password authentication from API (Cluster A)Authentication with External LDAP (Cluster A)Single sign on for OIDC applications (Cluster A)Application Onboarding (Cluster A)Cloud Directory Users and Groups management (Cluster A)User and Group management with API client (Cluster A)Authentication with SAML Identity Provider (Cluster A)Authentication with IBMid for admin users (Cluster A)Account Lifecycle (Cluster A)
investigating
IBM Security Verify (US Region Cluster A) customers is experiencing intermittent issues with the service. We are currently investigating.
identified
We have identified the issue and are taking steps to address
resolved
This issue is resolved. Closing
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IBM Security Verify (US Region Cluster C) oplevede kort serviceafbrydelse
Startede 15. juni 2026 kl. 15.20 UTC · 0m
Pending
Berørte komponenter
Account Lifecycle (Cluster C)Authentication with External LDAP (Cluster C)Authentication with SAML Identity Provider (Cluster C)Application Onboarding (Cluster C)Authentication with IBMid for admin users (Cluster C)Cloud Directory Users and Groups management (Cluster C)User and Group management with API client (Cluster C)Single sign on for OIDC applications (Cluster C)Single sign on for SAML applications (Cluster C)Authentication with Cloud Directory (Cluster C)User ID and password authentication from API (Cluster C)
resolved
IBM Security Verify experienced a short period of service impact at 14:50 UTC. that resolved at 14:52 UTC. All services are currently available.
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IBM Verify Canada - Der opstod korte afbrydelser i trafikken på vanity værtsnavne under planlagt vedligeholdelsesaktivitet.
Startede 11. juni 2026 kl. 07.30 UTC · 0m
IssuesMindre hændelse
resolved
The planned maintenance has been completed successfully. However, a small number of customers may have experienced brief interruptions affecting traffic on vanity hostnames during the maintenance window. The issue was resolved, and all systems are back to normal working condition.
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Guardium Data Security Center (USA) - Tilvejebringelse af demo-lejere
Startede 8. juni 2026 kl. 22.41 UTC · 50d 21h
IssuesMindre hændelse
Berørte komponenter
Account Management
identified
Vi oplever i øjeblikket problemer, der påvirker levering af demo-lejere. Brugere kan støde på forsinkelser eller fejl under installationsprocessen. Vores team undersøger aktivt og arbejder på at gendanne normal funktionalitet så hurtigt som muligt.
resolved
En rettelse er blevet gennemført for Demo Tenant levering forsinkelse og / eller fiasko.
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IBM Security Verify (Europa Region) oplever problemer, der påvirker tjenesten.
Startede 7. maj 2026 kl. 06.00 UTC · 0m
Pending
resolved
IBM Security Verify (Europe Region). Some customers may have experienced a short period where services were inaccessible. Services are restored and now fully operational.
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IBM Verify - godkendelsesproblemer i Canada-klyngen
Startede 5. maj 2026 kl. 06.36 UTC · 1d 5h
OutageKritisk hændelse
Berørte komponenter
Single sign on for OIDC applicationsAuthentication with Cloud DirectorySingle sign on for SAML applicationsApplication OnboardingUser ID and password authentication from API
investigating
We are currently investigating the issue.
identified
An issue has been identified and we are working on remediation steps.
monitoring
A fix has been implemented and we are monitoring the system.
resolved
This incident has been resolved.
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IBM Verify - godkendelsesproblemer i Canada-området
Startede 30. april 2026 kl. 12.38 UTC · 1h 3m
Pending
Berørte komponenter
Authentication with IBMid for admin users ( Cluster B )Single sign on for OIDC applications ( Cluster B )Authentication with Cloud Directory ( Cluster B )Account Lifecycle ( Cluster B )Application Onboarding ( Cluster B )Authentication with External LDAP ( Cluster B )Single sign on for SAML applications ( Cluster B )User ID and password authentication from API ( Cluster B )Authentication with SAML Identity Provider ( Cluster B )
monitoring
IBM Verify Canada Cluster B experienced an issue affecting authentications. Issue has been resolved at this time and we are currently monitoring.
resolved
Monitoring has been successful. Issue is remediated. x
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Problem med indtagelse af GDSC Datamart
Startede 27. april 2026 kl. 15.58 UTC · 14d 8h
OutageStørre hændelse
Berørte komponenter
Data Management – Ingestion (Datamart)Data Management – Ingestion (Datamart)
investigating
The datamart ingestion pipeline is experiencing partial failures, causing some datasets not to be ingested successfully. We are actively investigating the issue to determine the root cause and restore normal operation.
identified
The root cause has been identified, and we are currently working on implementing a potential fix for the issue.
identified
We are continuing to investigate an issue affecting the datamart ingestion service. Our engineering team is actively working to identify the root cause and restore normal operations. During this time, some data may be delayed or incomplete. We will provide further updates as more information becomes available.
identified
A fix has been applied and issue is resolved. We are monitoring the service.
investigating
Status: Mitigating
We are continuing to address degraded data ingestion performance, which is causing delays in downstream components that rely on ingested data. The platform remains available; however, data freshness is impacted.
The root cause has not yet been confirmed. In coordination with Cloud provider Support, current findings suggest database lock contention in Data warehouse DB as a contributing factor.
We are actively tuning ingestion concurrency, scaling database capacity, and working with Cloud provider to restore normal processing rates.
Further updates will be provided as mitigation progresses.
monitoring
A mitigation has been successfully implemented and we are monitoring the results.
The data warehouse engine rollback has completed, and data ingestion throughput has recovered as expected. The processing backlog is decreasing rapidly, and downstream components dependent on ingestion are beginning to normalize.
We will continue to closely monitor ingestion performance and data freshness to ensure sustained stability before marking the incident as fully resolved.
identified
We continue to experience material degradation in data ingestion and downstream event generation. While some progress has been made, ingestion throughput remains inconsistent and backlog processing is ongoing. As a result, risk events and outliers may be delayed or incomplete.
monitoring
Our Engineering and SRE teams worked through the weekend and made some adjustments to the ingestion service process today. The platform is actively processing queued data now and ingestion throughput is improving. We expect the ingestion of data to catch up by tomorrow morning.
Our teams remain closely engaged and are monitoring progress to ensure continued recovery. Further updates will be provided about the progress to completely restoring all services.
monitoring
Ingestion continues to make steady progress. The new ingest queue is decreasing, and retry volume is now very low and stable. Queued data is actively being processed, and the platform remains stable under the current operating conditions.
We will continue to monitor closely as the remaining backlog drains and ingestion continues toward full normalization.
monitoring
Ingestion has caught up to current data, and the platform is operating in a stable state. Backlog queues have been processed successfully, and new incoming data is being handled normally as it arrives.
Downstream processing, including risk generation, has resumed and data is flowing as expected. We will continue to monitor closely to ensure sustained stability as regular ingestion cycles continue.
resolved
The ingestion service has returned to stable operation, and the platform is processing data normally. Ingestion has caught up to current data, and all core services are functioning as expected.
Our teams will continue to monitor the system, but no further operational impact is anticipated related to this incident.
Thank you for your patience.
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