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    Intrinio driftsforstyrrelser

    51 Intrinio incidents · november 2022 — official updates, affected components, duration and resolution details.

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    Forsinket SIP Udstedelse med TTA _ A, & TTA _ B

    Startede 24. juni 2026 kl. 15.19 UTC · 5d 4h

    Pending
    Berørte komponenter
    APIv2
    1. 24. juni 2026 kl. 15.19 UTCinvestigating

      Der er i øjeblikket et problem at modtage data for TTA _ A & TTA _ B feeds på 15 Minute Delayed SIP produkt. UTP fungerer normalt. I øjeblikket arbejder med opstrøms udbyder for at få dette løst. Kunderne bør bruge 15 Minute Delayed CBOE prissætning som en fallback. Alle manglende data vil blive udfyldt.

    2. 24. juni 2026 kl. 16.02 UTCinvestigating

      Data om cta _ a og cta _ b flyder igen og indhente. Efterforsker stadig årsagen.

    3. 24. juni 2026 kl. 22.04 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    4. 29. juni 2026 kl. 19.30 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Options Feed

    Startede 14. maj 2026 kl. 14.59 UTC · 2h 43m

    Pending
    1. 14. maj 2026 kl. 14.59 UTCinvestigating

      We are currently investigating this issue.

    2. 14. maj 2026 kl. 17.42 UTCresolved

      This incident has been resolved.

    IEX & Equities Edge Partial Outage

    Startede 8. maj 2026 kl. 15.33 UTC · 0m

    Pending
    Berørte komponenter
    APIv2
    1. 8. maj 2026 kl. 15.33 UTCresolved

      Due to failed servers in AWS, some IEX and Equities EDGE points are missing data from this morning. Websockets and other data streams were not affected. Data backfill is in process. File a ticket if you need assistance with a backfill.

    DDoS Attack

    Startede 16. april 2026 kl. 05.30 UTC · 0m

    Pending
    1. 16. april 2026 kl. 05.30 UTCresolved

      Intrinio APIv2 received extreme and increasing traffic today which resulted in degraded service. Additional hardware as well as improved scaling and improved firewall rules were required to stabilize. We are continuing to monitor the situation.

    Experiencing an issue with CBOE One Delayed Feed

    Startede 24. februar 2026 kl. 15.37 UTC · 2h 21m

    Pending
    Berørte komponenter
    APIv2
    1. 24. februar 2026 kl. 15.37 UTCidentified

      We are working on an issue stemming from a change at our upstream provider.

    2. 24. februar 2026 kl. 17.58 UTCresolved

      This incident has been resolved.

    Nasdaq Basic Issues

    Startede 3. december 2025 kl. 21.09 UTC · 1d 0h

    IssuesMindre hændelse
    Berørte komponenter
    APIv2
    1. 3. december 2025 kl. 21.09 UTCidentified

      Reports of issues with upstream Kafka server having issues, not responding, and making us reconnect often. If you are experiencing any issues with Nasdaq Basic, this is the likely cause. We are actively working to resolve the issue.

    2. 4. december 2025 kl. 21.19 UTCresolved

      This incident has been resolved.

    Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning

    Startede 23. oktober 2025 kl. 14.35 UTC · 4h 29m

    IssuesMindre hændelse
    Berørte komponenter
    APIv2APIv1
    1. 23. oktober 2025 kl. 14.35 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 23. oktober 2025 kl. 17.00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23. oktober 2025 kl. 19.04 UTCresolved

      This incident has been resolved.

    AWS issues impacting Intrinio's APIs and data feeds today

    Startede 20. oktober 2025 kl. 17.01 UTC · 6h 1m

    IssuesMindre hændelse
    Berørte komponenter
    APIv2APIv1
    1. 20. oktober 2025 kl. 17.01 UTCmonitoring

      AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/ AWS STATUS PAGE (https://health.aws.amazon.com/health/status)

    2. 20. oktober 2025 kl. 23.02 UTCresolved

      The AWS issue was resolved as of 6:53pmEST. https://health.aws.amazon.com/health/status

    AWS issues impacting Intrinio's APIs and data feeds today

    Startede 20. oktober 2025 kl. 13.00 UTC · 0m

    Pending
    1. 20. oktober 2025 kl. 16.43 UTCresolved

      AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/

    Networking issue at upstream data center

    Startede 13. oktober 2025 kl. 17.32 UTC · 23h 44m

    Pending
    Berørte komponenter
    APIv2
    1. 13. oktober 2025 kl. 17.32 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 14. oktober 2025 kl. 17.16 UTCresolved

      This incident has been resolved.

    We are investigating a potential issue with the delayed sip feed (websocket)

    Startede 13. august 2025 kl. 15.13 UTC · 3h 14m

    IssuesMindre hændelse
    Berørte komponenter
    APIv2
    1. 13. august 2025 kl. 15.13 UTCidentified

      The issue can be affecting websocket and rest api access.

    2. 13. august 2025 kl. 16.33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13. august 2025 kl. 18.26 UTCresolved

      This incident has been resolved.

    Open Interest missing/returning 0 for contracts (delayed options feed)

    Startede 17. juli 2025 kl. 14.41 UTC · 1d 0h

    IssuesMindre hændelse
    Berørte komponenter
    APIv2
    1. 17. juli 2025 kl. 14.41 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18. juli 2025 kl. 14.47 UTCresolved

      This incident has been resolved.

    Indices Realtime Down

    Startede 12. maj 2025 kl. 13.54 UTC · 1h 3m

    Pending
    Berørte komponenter
    APIv2
    1. 12. maj 2025 kl. 13.54 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 12. maj 2025 kl. 14.58 UTCresolved

      Indices feed has been restored.

    3. 12. maj 2025 kl. 15.03 UTCpostmortem

      A network outage caused degraded service. This outage has been resolved.

    Missing EOD Stock Prices for US Exchagnes

    Startede 11. marts 2025 kl. 02.07 UTC · 13h 52m

    Pending
    Berørte komponenter
    APIv2APIv1
    1. 11. marts 2025 kl. 02.07 UTCinvestigating

      EOD stock prices have been delayed from our source. We are working with our provider to get this data deliver ASAP.

    2. 11. marts 2025 kl. 15.59 UTCresolved

      We've received processed all US prices from March 10th.

    No pricing data for IEX real time feed

    Startede 13. januar 2025 kl. 15.00 UTC · 1h 38m

    OutageStørre hændelse
    Berørte komponenter
    APIv2
    1. 13. januar 2025 kl. 15.00 UTCinvestigating

      We are investigating this issue that is affecting API and websocket users.

    2. 13. januar 2025 kl. 16.39 UTCresolved

      This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.

    Some customers may be experiencing errors while using the API

    Startede 6. januar 2025 kl. 20.05 UTC · 19h 34m

    IssuesMindre hændelse
    Berørte komponenter
    APIv2
    1. 6. januar 2025 kl. 20.05 UTCidentified

      We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers

    2. 7. januar 2025 kl. 15.39 UTCresolved

      This incident has been resolved.

    Quote endpoint is unavailable for some customers

    Startede 6. januar 2025 kl. 15.36 UTC · 1h 40m

    IssuesMindre hændelse
    Berørte komponenter
    APIv2
    1. 6. januar 2025 kl. 15.36 UTCidentified

      We identified an issue with the Quote endpoint and are working on a fix.

    2. 6. januar 2025 kl. 17.16 UTCresolved

      This incident has been resolved.

    IEX Suspended All Trading

    Startede 23. december 2024 kl. 16.33 UTC · 23h 55m

    Pending
    Berørte komponenter
    APIv2
    1. 23. december 2024 kl. 16.33 UTCidentified

      IEX Exchange has encountered an issue and stopped all trading IEX. They are in the process of trying to come back online. See updates from https://iextrading.com/status/#/

    2. 23. december 2024 kl. 17.00 UTCmonitoring

      Waiting for IEX to come back online.

    3. 23. december 2024 kl. 17.01 UTCmonitoring

      Correction. We are waiting for IEX to bring their trading system back online.

    4. 24. december 2024 kl. 16.28 UTCresolved

      This has been resolved. Awaiting a postmortem from IEX. https://iextrading.com/status/#/

    Error messages when querying endpoints in API v2

    Startede 15. december 2024 kl. 22.32 UTC · 1d 18h

    IssuesMindre hændelse
    Berørte komponenter
    APIv2
    1. 15. december 2024 kl. 22.32 UTCidentified

      We are investigating reported error messages such as for api key, reached limits, etc.

    2. 17. december 2024 kl. 17.23 UTCresolved

      This incident has been resolved.

    Some clients may not be receiving options data via the python sdk

    Startede 10. juni 2024 kl. 19.20 UTC · 1h 21m

    OutageStørre hændelse
    Berørte komponenter
    APIv2APIv1
    1. 10. juni 2024 kl. 19.20 UTCinvestigating

      We are investigating this issue

    2. 10. juni 2024 kl. 20.37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10. juni 2024 kl. 20.42 UTCresolved

      This incident has been resolved.