51 Jostle Ap incidents · september 2017 — official updates, affected components, duration and resolution details.
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We are currently investigating some loss of functionality on the platform, specifically Video uploads to the Activity feed are not working. We’re investigating.
The issue with videos not uploading to the Activity feed continues. We have found the problem, which relates to changes in the third-party service used in Activity for video encoding. We are all hands on deck to get this fixed as quickly as we can, which will take some time. Video uploading continues to work elsewhere on the platform. Thanks for your patience.
We have a temporary fix is place. Video upload to Activity is working again. Thanks for your patience.
Closing Maintenance
We are currently investigating and will update status when information is available.
Jostle's platform is available again.
We are currently investigating some loss of functionality on the platform. Our cloud provider AWS is experiencing issues that are affecting parts of Jostle's functionality. https://health.aws.amazon.com/health/status
The issue has been identified and a fix is being implemented.
Currently the problems appears to be isolated in the us-east datacentre.
We are currently investigating some loss of functionality on the platform.file operations are not working
Closing Maintenance
We are currently investigating and will update status when information is available.
Jostle's platform is available again.
We are currently investigating some loss of functionality on the platform.Some users are experiancing problems uploading files to Jostle when using Chrome. While we are investigating the work around is to use another browser (e.g. Edge). We would appreciate if you would let us know at [email protected] and please tell us if you know if ithers in your organization are having similar issues. Sorry for the inconvience.
We have traced the issue to some changes in Chrome and now have a fix in QA, with expected deploy early week of July 2.
Resolved in the Nettle release.
We are currently investigating and will update status when information is available.
Jostle's platform is available again.
We are experiencing an issue with the Login button preventing some users from logging in. For now, the workaround is to use the incognito/private mode on the browser or clear cookies and cache. We are investigating.
The issue has been identified and resolved.
We are currently investigating and will update status when information is available.
Jostle's platform is available again.
We are currently investigating and will update status when information is available.
Jostle's platform is available again.
We are currently investigating and will update status when information is available.
Jostle's platform is available again.
We are currently investigating and will update status when information is available.
Jostle's platform is available again.
We are currently investigating and will update status when information is available.
Jostle's platform is available again.
We are currently investigating and will update status when information is available.
Jostle's platform is available again.
We are currently experiencing technical issues with our platform's integration with Twitter, causing new Tweets to not publish to our customer's Activity feed. We are actively investigating the root cause of this issue as well as possible solutions to resolve it. We'll provide an update as we have more information.
We’ve made the difficult decision to end support for Jostle’s Twitter/X integration. Over the past several months, Twitter has been making rapid changes to its API without advance notice, documentation, or support to those using it. This API made it possible for your Tweets to appear in the Activity feed; unfortunately, when making their changes, Twitter broke our integration. After much exploration and investigation, we have concluded there is no reliable path forward to continue integrating Twitter/X with the Jostle platform. We know this is disappointing news, and we share in that disappointment.
Unfortunately a recent change by Google to their Direct File Upload API affected our upload process for some Libraries that are integrated with Google Drive. A fix is currently being tested and we will be deploying a patch to fix this as soon as possible. Email us at [email protected] if you have any questions.
Closing Maintenance
We are currently investigating and will update status when information is available.
Closing Maintenance
posting images in the Activity Stream is currently not working. We are investigating the issue
Closing Maintenance
We are currently investigating and will update status when information is available.
Jostle's platform is available again.