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    Jostle Eu driftsforstyrrelser

    52 Jostle Eu incidents · september 2018 — official updates, affected components, duration and resolution details.

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    Jostle's platform is currently unavailable

    Startede 8. juli 2026 kl. 20.14 UTC · 14m

    OutageKritisk hændelse
    1. 8. juli 2026 kl. 20.14 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 8. juli 2026 kl. 20.28 UTCresolved

      Closing Maintenance

    Jostle's platform is currently unavailable

    Startede 18. juni 2026 kl. 13.30 UTC · 1m

    OutageKritisk hændelse
    1. 18. juni 2026 kl. 13.30 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 18. juni 2026 kl. 13.32 UTCresolved

      Jostle's platform is available again.

    Issue processing images

    Startede 30. april 2026 kl. 17.33 UTC · 2d 3h

    IssuesMindre hændelse
    1. 30. april 2026 kl. 17.33 UTCinvestigating

      Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.

    2. 30. april 2026 kl. 17.52 UTCinvestigating

      We are continuing to investigate this issue.

    3. 1. maj 2026 kl. 22.41 UTCidentified

      The team has found and fixed this bug. The fix will arrive with an update that will arrive this weekend. Thanks for your patience. This was a tricky one to find and sort. Brad

    4. 2. maj 2026 kl. 21.25 UTCresolved

      Closing Maintenance

    Jostle issue

    Startede 19. november 2025 kl. 20.15 UTC · 22d 2h

    IssuesMindre hændelse
    1. 19. november 2025 kl. 20.15 UTCinvestigating

      We are currently investigating some loss of functionality on the platform.Video uploads to the Activity feed are not working. We’re investigating.

    2. 20. november 2025 kl. 15.40 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. november 2025 kl. 15.44 UTCidentified

      The issue with videos not uploading to the Activity feed continues. We have found the problem, which relates to changes in the third-party service used in Activity for video encoding. We are all hands on deck to get this fixed as quickly as we can, which will take some time. Video uploading continues to work elsewhere on the platform. Thanks for your patience.

    4. 21. november 2025 kl. 14.10 UTCmonitoring

      We have a temporary fix is place. Video upload to Activity is working again. Thanks for your patience.

    5. 11. december 2025 kl. 22.25 UTCresolved

      Closing Maintenance

    Jostle issue

    Startede 20. oktober 2025 kl. 16.07 UTC · 9m

    IssuesMindre hændelse
    1. 20. oktober 2025 kl. 16.07 UTCinvestigating

      We are currently investigating some loss of functionality on the platform.Our cloud provider AWS is experiencing issues that are affecting parts of Jostle's functionality. https://health.aws.amazon.com/health/status

    2. 20. oktober 2025 kl. 16.12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20. oktober 2025 kl. 16.16 UTCresolved

      Currently the problems appear to be isolated in the us-east datacentre.

    Jostle's platform is currently unavailable

    Startede 25. september 2025 kl. 10.35 UTC · 1m

    OutageKritisk hændelse
    1. 25. september 2025 kl. 10.35 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 25. september 2025 kl. 10.36 UTCresolved

      Jostle's platform is available again.

    Jostle's platform is currently unavailable

    Startede 9. december 2024 kl. 09.06 UTC · 2m

    OutageKritisk hændelse
    1. 9. december 2024 kl. 09.06 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 9. december 2024 kl. 09.08 UTCresolved

      Jostle's platform is available again.

    Jostle's platform is currently unavailable

    Startede 18. oktober 2024 kl. 08.36 UTC · 3m

    OutageKritisk hændelse
    1. 18. oktober 2024 kl. 08.36 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 18. oktober 2024 kl. 08.39 UTCresolved

      Jostle's platform is available again.

    Jostle's platform is currently unavailable

    Startede 24. august 2024 kl. 03.20 UTC · 1m

    OutageKritisk hændelse
    1. 24. august 2024 kl. 03.20 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 24. august 2024 kl. 03.21 UTCresolved

      Jostle's platform is available again.

    Jostle issue

    Startede 18. juni 2024 kl. 17.40 UTC · 14d 3h

    IssuesMindre hændelse
    1. 18. juni 2024 kl. 17.40 UTCinvestigating

      We are currently investigating some loss of functionality on the platform.Some users are experiancing problems uploading files to Jostle when using Chrome. While we are investigating the work around is to use another browser (e.g. Edge). We would appreciate if you would let us know at [email protected] and please tell us if you know if ithers in your organization are having similar issues. Sorry for the inconvience.

    2. 26. juni 2024 kl. 18.09 UTCidentified

      We have traced the issue to some changes in Chrome and now have a fix in QA, with expected deploy early week of July 2.

    3. 2. juli 2024 kl. 21.26 UTCresolved

      Resolved in the Nettle release.

    Login difficulties

    Startede 3. maj 2024 kl. 12.45 UTC · 34m

    Pending
    1. 3. maj 2024 kl. 12.45 UTCinvestigating

      We are experiencing an issue on eu.jostle.us preventing some users from logging in and are investigating.

    2. 3. maj 2024 kl. 13.19 UTCresolved

      This incident has been resolved.

    Jostle's platform is currently unavailable

    Startede 19. april 2024 kl. 16.38 UTC · 9m

    OutageKritisk hændelse
    1. 19. april 2024 kl. 16.38 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 19. april 2024 kl. 16.47 UTCresolved

      Jostle's platform is available again.

    Login difficulties

    Startede 19. april 2024 kl. 15.18 UTC · 3h 24m

    OutageKritisk hændelse
    Berørte komponenter
    EU Logins
    1. 19. april 2024 kl. 15.18 UTCinvestigating

      We are experiencing an issue with the Login button preventing some users from logging in. For now, the workaround is to use the incognito/private mode on the browser or clear cookies and cache. We are investigating.

    2. 19. april 2024 kl. 18.41 UTCresolved

      The issue has been identified and resolved.

    Pictures unable to be uploaded in the platform

    Startede 5. april 2024 kl. 13.31 UTC · 2h 18m

    Pending
    1. 5. april 2024 kl. 13.31 UTCinvestigating

      We are currently investigating this issue. We will update status when information is available. Thanks for your patience.

    2. 5. april 2024 kl. 15.42 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5. april 2024 kl. 15.49 UTCresolved

      This incident has been resolved.

    Jostle's platform is currently unavailable

    Startede 25. januar 2024 kl. 00.27 UTC · 6h 1m

    OutageKritisk hændelse
    1. 25. januar 2024 kl. 00.27 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 25. januar 2024 kl. 06.28 UTCresolved

      Jostle's platform is available again.

    Jostle's platform is currently unavailable

    Startede 25. januar 2024 kl. 00.21 UTC · 1m

    OutageKritisk hændelse
    1. 25. januar 2024 kl. 00.21 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 25. januar 2024 kl. 00.22 UTCresolved

      Jostle's platform is available again.

    Twitter Activity Posting Issue

    Startede 19. juli 2023 kl. 17.02 UTC · 63d 0h

    Pending
    1. 19. juli 2023 kl. 17.02 UTCinvestigating

      We are currently experiencing technical issues with our platform's integration with Twitter, causing new Tweets to not publish to our customer's Activity feed. We are actively investigating the root cause of this issue as well as possible solutions to resolve it. We'll provide an update as we have more information.

    2. 20. september 2023 kl. 17.03 UTCresolved

      We’ve made the difficult decision to end support for Jostle’s Twitter/X integration. Over the past several months, Twitter has been making rapid changes to its API without advance notice, documentation, or support to those using it. This API made it possible for your Tweets to appear in the Activity feed; unfortunately, when making their changes, Twitter broke our integration. After much exploration and investigation, we have concluded there is no reliable path forward to continue integrating Twitter/X with the Jostle platform. We know this is disappointing news, and we share in that disappointment.

    Twitter in Activity not functioning

    Startede 8. maj 2023 kl. 19.42 UTC · 3d 0h

    Pending
    1. 8. maj 2023 kl. 19.42 UTCidentified

      We are currently experiencing technical issues with our platform's integration with Twitter, causing new Tweets to not publish to our EU customer's Activity feed. We are actively investigating the root cause of this issue as well as possible solutions to resolve it. We'll provide an update as we have more information.

    2. 11. maj 2023 kl. 20.08 UTCresolved

      The twitter account has been restored, new tweets are now coming thru.

    Failures to add/update files in Google Libraries

    Startede 9. marts 2023 kl. 23.13 UTC · 1d 23h

    Pending
    1. 9. marts 2023 kl. 23.13 UTCidentified

      Unfortunately a recent change by Google to their Direct File Upload API affected our upload process for some Libraries that are integrated with Google Drive. A fix is currently being tested and we will be deploying a patch to fix this as soon as possible. Email us at [email protected] if you have any questions.

    2. 11. marts 2023 kl. 22.20 UTCresolved

      Closing Maintenance

    Jostle's platform is currently unavailable

    Startede 24. december 2022 kl. 01.14 UTC · 39m

    OutageKritisk hændelse
    1. 24. december 2022 kl. 01.14 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 24. december 2022 kl. 01.53 UTCresolved

      Closing Maintenance