Kajabi driftsforstyrrelser

1. 17. august 2026 kl. 18.02 UTCmonitoring

   Vi modtog rapporter om fejl, når vi gemte ændringer på tværs af flere områder af Kajabi. Der er blevet anvendt et fix for de fejl, der påvirker gemningen på tværs af flere områder af Kajabi, og gemningen bør nu fungere som forventet. Vores team overvåger aktivt for at bekræfte fuld opløsning. Helte, der fortsætter med at opleve problemer bør forsøge at forfriske deres browser, og kan kontakte vores support team, hvis problemet fortsætter.

2. 17. august 2026 kl. 20.04 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 14. august 2026 kl. 17.21 UTCidentified

   Heroes may see previous values after saving changes in Course content. Updates are being processed and applied normally, but may not immediately display. You can refresh the page to see the updated content in the meantime. Our engineering team is investigating and we will share another update as we have more information.

2. 14. august 2026 kl. 19.30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14. august 2026 kl. 20.41 UTCresolved

   This incident has been resolved.

1. 6. august 2026 kl. 15.09 UTCinvestigating

   We're investigating an issue affecting countdown timer blocks in email campaigns. Affected users may see errors when editing, previewing, or sending emails that contain a countdown block. Our team is actively looking into this with a vendor and we will post an update as soon as we have more information.

2. 6. august 2026 kl. 16.04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6. august 2026 kl. 17.10 UTCresolved

   This incident has been resolved.

1. 4. august 2026 kl. 16.29 UTCidentified

   We have identified the cause of the error occurring when accessing the Communities product. Our engineering team is implementing a fix and working as quickly as possible to restore normal functionality. We will share another update once the fix has been deployed.

2. 4. august 2026 kl. 16.38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4. august 2026 kl. 17.46 UTCresolved

   This incident has been resolved.

1. 3. august 2026 kl. 14.24 UTCidentified

   Vi har bemærket nogle problemer, der påvirker vores støtte interaktioner. Der kan være en forsinkelse i reaktionen fra vores agenter. Vores chatleverandør undersøger og søger at løse problemet. Vi vil give en opdatering, så snart vi har flere oplysninger. Kontakt venligst support @ kajabi.com til dine behov. Tak for din fortsatte tålmodighed, vil vi fortsætte med at opdatere denne side som situationen udvikler sig.

2. 3. august 2026 kl. 17.09 UTCresolved

   Vores leverandør har implementeret en rettelse, og dette er nu løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 29. juli 2026 kl. 00.22 UTCidentified

   Vores team har identificeret et problem i Fællesskaber, som vores ingeniørhold arbejder aktivt på at løse. Nogle nyligt uploadede videoer kan vise mangler eller stukket miniaturer, og visse nye indlæg meddelelser kan ikke være blevet sendt. Video afspilning i iOS og Android-apps kan også blive påvirket.

2. 29. juli 2026 kl. 18.26 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

3. 29. juli 2026 kl. 19.06 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 15. juli 2026 kl. 19.08 UTCidentified

   Vi har identificeret årsagen til the Community Meetup dashboard problem og vores ingeniørhold arbejder på et fix. Vi sætter pris på din tålmodighed, når vi løser dette.

2. 15. juli 2026 kl. 19.10 UTCidentified

   Vi er klar over, at Fællesskabets Meetup side er utilgængelige, og vores ingeniørhold arbejder på et fix. Vi sætter pris på din tålmodighed, når vi løser dette.

3. 15. juli 2026 kl. 19.42 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

4. 15. juli 2026 kl. 20.02 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 30. juni 2026 kl. 09.49 UTCinvestigating

   We’re currently investigating reports of slow page loads and intermittent issues accessing Kajabi. Our engineering team is actively investigating and will provide updates as more information becomes available.

2. 30. juni 2026 kl. 11.29 UTCinvestigating

   We're continuing to investigate reports of slow page loads and issues accessing Kajabi. Our engineering team is actively working to identify the root cause and restore normal performance as quickly as possible. We'll continue to provide updates as more information becomes available.

3. 30. juni 2026 kl. 11.38 UTCmonitoring

   A fix has been implemented, and we are seeing the platform recover. Users are once again able to access Kajabi, and services are returning to normal. We will continue to closely monitor to ensure stability and will provide additional updates if necessary.

4. 30. juni 2026 kl. 13.37 UTCresolved

   This incident has been resolved.

1. 26. juni 2026 kl. 17.41 UTCinvestigating

   We've identified an issue affecting the text field in email campaigns. Our engineering team is investigating the root cause and working to resolve this as quickly as possible. We'll provide updates as soon as we have more information.

2. 26. juni 2026 kl. 17.50 UTCidentified

   We've identified the root cause of the text field issue in email campaigns. Our engineering team is actively working on a fix and will deploy it as soon as it's ready. Thank you for your patience.

3. 26. juni 2026 kl. 18.28 UTCidentified

   We are continuing to work on a fix for this issue. We've identified that this also affects Coaching live room sessions. We'll continue to provide updates as soon as we have more information.

4. 26. juni 2026 kl. 18.50 UTCmonitoring

   A fix has been implemented. We're monitoring the situation closely to ensure everything is working as expected.

5. 26. juni 2026 kl. 19.41 UTCresolved

   This incident has been resolved.

1. 24. juni 2026 kl. 21.00 UTCinvestigating

   The Kajabi platform is currently unavailable. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.

2. 24. juni 2026 kl. 21.04 UTCinvestigating

   The Kajabi platform may currently be unavailable for some Heroes. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.

3. 24. juni 2026 kl. 21.09 UTCmonitoring

   A fix has been implemented and we are seeing the platform recover. We will continue to monitor the situation.

4. 24. juni 2026 kl. 21.21 UTCresolved

   This incident has been resolved.

1. 17. juni 2026 kl. 19.16 UTCinvestigating

   Some Heroes and members are currently unable to access their Kajabi Communities and/or are experiencing other issues within the Community. Our engineering team is actively investigating. We will provide updates as soon as more information is available.

2. 17. juni 2026 kl. 22.35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17. juni 2026 kl. 22.59 UTCresolved

   This incident has been resolved.

1. 12. juni 2026 kl. 15.13 UTCinvestigating

   We're currently investigating an issue affecting Community Direct Messages (DMs) on both the web and the Kajabi Mobile App (KMA), where users may be unable to load previous messages or new messages may not appear. Our engineering team is actively looking into the issue. We'll share more updates as soon as we've identified the root cause. We highly appreciate your patience at this time.

2. 12. juni 2026 kl. 15.54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12. juni 2026 kl. 15.56 UTCmonitoring

   We have identified the root cause and pushed out a fix. Your Community DMs should now be loading up properly. We'll continue to monitor the situation for any changes.

4. 12. juni 2026 kl. 16.26 UTCresolved

   This incident has been resolved.

1. 3. juni 2026 kl. 16.11 UTCidentified

   We are currently investigating reports that mykajabi.com subdomains are inaccessible for users located in Turkey. This may also impact Users making changing to their content.

2. 3. juni 2026 kl. 16.11 UTCidentified

   We have identified the cause of the issue affecting mykajabi.com subdomains for users in Turkey. We will continue to provide updates as we make progress.

3. 7. juni 2026 kl. 01.32 UTCresolved

   This incident has been resolved.

1. 2. juni 2026 kl. 17.13 UTCinvestigating

   We are currently investigating reports of participants being unexpectedly disconnected from Live Rooms sessions. Our team is actively looking into the issue and will provide updates as they become available. We apologize for the disruption.

2. 2. juni 2026 kl. 19.20 UTCinvestigating

   We are continuing to investigate this issue and will continue to provide further updates as they become available. We appreciate your patience.

3. 2. juni 2026 kl. 20.52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2. juni 2026 kl. 22.39 UTCresolved

   This incident has been resolved.

1. 31. maj 2026 kl. 02.45 UTCmonitoring

   One of our vendors is undergoing scheduled maintenance from 7:30 PM – 8:30 PM PST. During this window, video and audio uploads may be delayed or appear stuck. We'll continue to provide updates here as they come.

2. 31. maj 2026 kl. 03.30 UTCresolved

   The maintenance has completed successfully.

1. 29. maj 2026 kl. 17.03 UTCinvestigating

   We are currently investigating reports of errors affecting community access. Some users may be unable to load or interact with community content. Our team has been alerted and is actively looking into the issue.

2. 29. maj 2026 kl. 20.14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29. maj 2026 kl. 21.32 UTCresolved

   This incident has been resolved.

1. 27. maj 2026 kl. 15.29 UTCinvestigating

   We are currently investigating reports of slower than expected response times with CoFounder. Our team is actively looking into the cause and working to restore normal performance as quickly as possible. We'll provide updates as we learn more.

2. 27. maj 2026 kl. 16.32 UTCidentified

   We've identified the cause as an ongoing incident with OpenAI, which CoFounder relies on. CoFounder response times will remain delayed until OpenAI resolves the upstream issue. You can monitor OpenAI's status directly at https://status.openai.com. We'll continue to provide updates here as we learn more.

3. 28. maj 2026 kl. 15.07 UTCresolved

   This incident has been resolved.

1. 14. maj 2026 kl. 15.48 UTCidentified

   We are aware of an issue where the "Respond to dispute" button on disputed transactions is not responding when clicked. We will update this status once we have more information.

2. 14. maj 2026 kl. 16.23 UTCmonitoring

   A fix has been deployed for the issue affecting the "Respond to dispute" button on disputed transactions. We are monitoring to confirm stability.

3. 14. maj 2026 kl. 16.42 UTCresolved

   Functionality has been restored and the "Respond to dispute" button is working as expected.

1. 13. maj 2026 kl. 14.05 UTCinvestigating

   We are currently investigating reports of Heroes being unable to access the support portal through the "Contact support" on the top right menu in Kajabi. Our team is actively working to identify the cause and resolve this as quickly as possible. As a temporary workaround, you can access our help center directly at help.kajabi.com for assistant or contact our support team via email at [email protected].

2. 13. maj 2026 kl. 15.35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13. maj 2026 kl. 17.21 UTCresolved

   This incident has been resolved.

1. 6. maj 2026 kl. 20.39 UTCidentified

   We have identified an issue where users are experiencing errors when attempting to access the Webhooks page via Settings > Integrations & Webhooks > Webhooks. Our engineering team is actively working on a fix and we are moving as quickly as possible to restore full functionality. We will continue to provide updates as we make progress.

2. 6. maj 2026 kl. 20.47 UTCresolved

   This incident has been resolved.