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We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable. Maintenance Schedule: Version: Release v2.71.0 Start Time: Thursday, 25th June 2026 at 1:00 AM (EDT) Duration: Approximately 3 hours What You Need to Know: - Service Availability: During this maintenance period, we may experience some UI disruptions. - Affected Components: KaseyaOne platform Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. We have meticulously planned this update to ensure minimal impact on your operations. Should you have any questions or require assistance, please contact our support team at +1(934) 666-9708 or Submit Support Ticket Thank you for your patience and trust as we continue to improve KaseyaOne to meet your needs effectively

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.

On Saturday, 27th June, maintenance is scheduled on the mentioned servers, between 12:00 AM and 04:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team

On Saturday, May 27th, maintenance is scheduled on the mentioned servers between 12:30 PM and 4:30 PM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team

On Saturday, 27th June, System maintenance is scheduled for the mentioned servers between 7:00 AM and 11:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team

We will be undergoing scheduled maintenance during this time.

We will be performing a network infrastructure upgrade on 06/27/2026. Starting at 21:00 EST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

We will be performing a network infrastructure upgrade on 06/25/2026. Starting at 21:00 EST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

We will be performing a network infrastructure upgrade on 06/26/2026. Starting at 21:00 EST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

We will be performing a network infrastructure upgrade on 06/26/2026. Starting at 23:00 AEST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect only brief and intermittent impacts to your Products and Services Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

We will be performing a network infrastructure upgrade on 06/25/2026. Starting at 21:00 GMT+1 for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect only brief and intermittent impacts to your Products and Services Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Kaseya Store - Scheduled Maintenance - Release New incident: Investigating On Monday, June 22nd, maintenance is scheduled on Kaseya Store, between 05:00 AM to 08:00 AM EDT. During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service. We apologize for any inconvenience this may cause. - Cloud Operations Team

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

On Saturday, June 20th, maintenance is scheduled on the following servers, between 07:00 AM and 09:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience. - Kaseya Cloud Operations Team

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

On Saturday, June 20th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

The INKY R&D Team is investigating the issue where emails to internal recipients filtered through INKY are not showing up in INKY and not getting delivered to recipients. Emails to external recipients, while also not appearing in INKY, successfully get delivered but with a noticeable delay. Please subscribe to this incident to receive update notifications as they become available.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

The service has caught up with processing through items queued in INKY, and the R&D team is reviewing individual examples of residual issues . Please work with our support team and provide them with message IDs for review if the issue appears to still persist.

This incident has been resolved.

We are currently investigating an issue where partners are unable to access the Workplace portal. Partners in EU Cell 4, EU Cell 7, and EU Cell 16 are experiencing service disruptions and may receive a 404 Error when attempting to access the portal. Our engineering team is actively investigating the issue and working to restore service as quickly as possible.

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

On Friday, June 19th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 02:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

We will be performing a network infrastructure upgrade on 06/21/2026. Starting at 23:00 AEST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

We will be performing a network infrastructure upgrade on 06/21/2026. Starting at 20:00 GMT+1 for an estimated 5 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

On Thursday, June 18th, System maintenance is scheduled for the mentioned servers, between 09:00 PM and 12:00 AM ET. During this maintenance, we will be updating the VSA10 version from 10.26 to 10.27. However, the anticipated downtime is minimal. Release Notes We apologize for any inconvenience. - Cloud Operations Team

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

We will be performing a network infrastructure upgrade on 06/21/2026. Starting at 21:00 EST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.