Forhøjede fejl og latency på advocisation deaktivering
Startede 3. september 2026 kl. 20.13 UTC · 1h 55m
IssuesMindre hændelse
Berørte komponenter
API
identified
Vi ser forhøjede 500 svar og øget latency på POST / v1 / Medicalization / {Medicalization _ token} / deaktivere for Mastercard Medicalizations, der begynder omkring 13: 00 UTC. Dette skyldes en nedbrydning i Mastercards MDES Customer Service API. Mastercard har erkendt spørgsmålet og arbejder på det.
resolved
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Behandling af tilladelser til kort delvist nedbrudt
Startede 26. august 2026 kl. 12.26 UTC · 0m
Pending
Berørte komponenter
Transaction Processing
resolved
Behandlingen af kort blev delvist nedbrudt mellem 11: 53 og 11: 59 UTC. Spørgsmålet er løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Visa Recon Delay
Startede 22. august 2026 kl. 19.31 UTC · 11h 48m
OutageStørre hændelse
Berørte komponenter
API
identified
Et Visa netværk problem har forsinket forsoning.
- Afvikling API data vil blive forsinket
- Problemet skyldes netværket
- Kunder, der har brug for afregning totaler bør bruge netværket totaler endpoint
monitoring
- Vi har tilføjet alle manglende optegnelser til Settlement API
- The settlement API er stadig ikke færdig, fordi det mangler transaktion tokens og begivenhed tokens, fordi vi endnu ikke har modtaget alle clearings fra Visa
- De samlede beløb på det sammenfattende endepunkt er korrekte og fuldstændige.
- Vi tilføjer de manglende data, når den er tilgængelig
monitoring
Vi fortsætter med at overvåge for yderligere spørgsmål.
resolved
Opløst - Forsinkede Visa BASE II-clearinger
Aug 22, 19: 03 UTC - Aug 23, 07: 19 UTC
Vi identificerede en forsinkelse i modtagelsen af Visa clearing beskeder, forårsaget af et problem på Visa 's netværk. Denne forsinkede behandling af visumafviklingsdata i afviklingsAPI (SAPI) for transaktioner indberettet den 22. august.
Hvem blev påvirket: Kunder, der er afhængige af SAPI for Visa recon på aug 22 transaktioner. Andre net blev ikke påvirket, og de samlede afviklingstotaler (via nettets samlede endepunkt) forblev nøjagtige hele vejen igennem.
Hvad vi gjorde: Vi overvågede som Visa arbejdede gennem deres efterslæb, og når det blev klart, at forsinkelsen ville strække sig forbi det normale behandlingsvindue, vi frigivet tilgængelige afviklingsdata. Summariske totaler var korrekte og fuldstændige til enhver tid. Oplysninger om individuelle afviklingsposter var imidlertid ufuldstændige: de manglede transaktions- og hændelsesreferencer, da disse referencer kun kan vedlægges, når den tilsvarende clearing er modtaget fra Visa og behandlet gennem transaktions- API. Da Visa 's opklaringer fortsatte med at ankomme, kom vi tilbage med de manglende referencer indtil alle records var færdige.
Opløsning: Fra 07: 19 UTC den 23. aug, alle manglende Visa BASE II clearinger er blevet modtaget og behandlet. Afvikling API data til aug 22 er nu komplet og præcis.
Automatisk oversat fra den officielle hændelsesopdatering.
Delays in Mastercard clearing and dispute data
Startede 3. juli 2026 kl. 22.10 UTC · 1h 33m
IssuesMindre hændelse
investigating
Some customers are experiencing delays in receiving a subset of Mastercard clearing and dispute data. We are investigating the issue.
resolved
Mastercard processing issues have been identified, resolved, and backlog processing is complete. This incident is resolved.
Intermittent API Timeouts
Startede 15. juni 2026 kl. 15.15 UTC · 5h 19m
IssuesMindre hændelse
Berørte komponenter
API
investigating
Customers may experience elevated error rates and timeouts, including intermittent failures when provisioning cards and creating cards with dynamic card art or a qr code.
identified
The issue has been identified and a fix is being implemented.
identified
We are currently implementing a fix. Please note, this will cause 1-5 minutes of downtime.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
API Partial Degredation
Startede 6. juni 2026 kl. 04.00 UTC · 0m
Pending
resolved
Api partially degraded and timing out 9:55-10:10 UTC. Customers may have experienced elevated intermittent timeouts and errors.
Delays in clearing events
Startede 2. juni 2026 kl. 17.49 UTC · 1h 41m
IssuesMindre hændelse
Berørte komponenter
Transaction Processing
monitoring
We are investigating an issue that is causing a delay in clearing events from Mastercard.
resolved
Mastercard clearing files containing errors resulted in delayed processing of Mastercard clearings for 2026-06-02. As of 18:00 UTC all clearing events and associated Settlement API records were complete. Network Totals data was marked as complete at 19:25 UTZ.
Card Network Connectivity Disruption
Startede 14. maj 2026 kl. 02.00 UTC · 0m
Pending
resolved
Between 22:02–22:07 ET on May 13, authorization decisions were handled by card network stand-in processing rather than Lithic. Customers may have seen approvals or declines that differed from normal Lithic behavior during this window.
Delay in Settlement Reporting
Startede 1. maj 2026 kl. 21.23 UTC · 2h 18m
Pending
Berørte komponenter
API
identified
Visa is experiencing an incident affecting VisaNet Clearing and Settlement file delivery. This is causing delays in our Settlement Summary completion and Settlement API data. We are actively monitoring the situation and will update this page as we learn more.
resolved
This incident has been resolved.
Transaction webhooks delayed for a subset of customers
Startede 22. april 2026 kl. 16.45 UTC · 1h 9m
IssuesMindre hændelse
Berørte komponenter
Webhooks
investigating
We are currently investigating an issue causing increased latency in delivery of transaction webhooks for some customers. Authorization processing is unaffected.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Digital Wallet Tokenization
Startede 22. april 2026 kl. 14.11 UTC · 1h 47m
OutageStørre hændelse
Berørte komponenter
Webhooks
investigating
We are investigating an issue that is preventing cards from being added to digital wallets.
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Sandbox Environment Degradation
Startede 7. april 2026 kl. 12.00 UTC · 0m
Pending
resolved
We experienced an issue with our sandbox environment where card authorizations were failing and API requests were returning unexpected errors. Our engineering team identified the root cause and restored service.
Delays with newly created cards
Startede 2. april 2026 kl. 01.33 UTC · 35m
IssuesMindre hændelse
Berørte komponenter
Transaction Processing
investigating
We are investigating an issue that may cause unexpected declines in cards that were created in the last 30 minutes.
identified
We've identified the issue and are seeing improvements in behavior across the network.
resolved
This incident has been resolved.
Unexpected declines
Startede 24. februar 2026 kl. 16.30 UTC · 2h 29m
OutageStørre hændelse
Berørte komponenter
Transaction Processing
monitoring
Between 16:12 UTC and 16:21 UTC, some ACH transactions were unexpectedly declined. We are working to identify the root cause and scope of impact.
investigating
We have identified an issue that is causing unexpected declines on some programs and are currently investigating.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Elevated errors from API
Startede 22. februar 2026 kl. 18.11 UTC · 0m
IssuesMindre hændelse
Berørte komponenter
API
resolved
We observed elevated response errors from our public API between 16:18 UTC and 16:38 UTC. The issue has since been resolved. Transaction processing was not affected.
Unexpected declines for newly created cards
Startede 17. februar 2026 kl. 17.49 UTC · 10m
Pending
Berørte komponenter
Transaction Processing
investigating
We are currently experiencing an issue causing unexpected declines on some newly created cards. Our team is actively investigating. We will provide updates as more information becomes available.
resolved
We detected an issue that caused unexpected declines on cards that were created between 2026-02-17 17:05 UTC and 2026-02-17 17:53 UTC. The issue has been since resolved, and cards created during that time can now transact as expected.
Unexpected declines for newly created cards
Startede 4. februar 2026 kl. 19.02 UTC · 2m
Pending
Berørte komponenter
Transaction Processing
investigating
We detected an issue that caused unexpected declines on cards that were created between 2026-02-04 17:48 UTC and 2026-02-04 18:37 UTC. The issue has been since resolved, and cards created during that time can now transact as expected.
resolved
This incident has been resolved.
Cards created between 20:05 and 20:25 UTC lag in processing
Startede 16. december 2025 kl. 20.42 UTC · 0m
Pending
Berørte komponenter
Transaction Processing
resolved
Cards created between 2025-12-16 20:05 and 20:25 were unable to transact until this was resolved at 20:25 UTC.
Notice: Tokenization Declines Occurred Nov 25 -Issue Resolved
Startede 25. november 2025 kl. 00.00 UTC · 0m
Pending
resolved
A change deployed on our end caused tokenizations to be declined between 2025-11-25 00:15:00 and 2025-11-25 02:19:00 UTC.
The issue has since been fully resolved, and tokenization behavior has returned to normal.
Investigating unexpected declines
Startede 11. november 2025 kl. 00.47 UTC · 5h 51m
OutageStørre hændelse
Berørte komponenter
Transaction Processing
investigating
We are currently investigating an issue that may be causing unexpected declines on MasterCard authorizations.
investigating
We are continuing to investigate unexpected declines and are working with our network partners on a resolution.
identified
We have identified the issue causing unexpected declines on authorizations and are actively working with our network partners to implement a resolution.
identified
We apologize for the delay. We can confirm that a fix will be implemented soon and will provide an ETA once we receive confirmation from our network partners.
monitoring
A fix has been deployed and we are seeing improvement in authorizations across the network.
resolved
Working with our network partners, we have resolved an issue that was affecting a portion of MasterCard authorizations for one specific issuer. Normal processing has resumed