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    Logrocket driftsforstyrrelser

    53 Logrocket incidents · december 2020 — official updates, affected components, duration and resolution details.

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    Analytics Ingession Forsinkelser

    Startede 24. oktober 2026 kl. 16.12 UTC · 3h 40m

    IssuesMindre hændelse
    Berørte komponenter
    AlertsMetricsIssues
    1. 24. oktober 2026 kl. 16.12 UTCinvestigating

      Vi efterforsker en øget kø i vores analytics-system.

    2. 24. oktober 2026 kl. 18.07 UTCmonitoring

      Vi har ryddet flaskehalsen, og vores køer dræner.

    3. 24. oktober 2026 kl. 19.51 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Indtagningsfejl under opgradering

    Startede 22. juli 2026 kl. 01.00 UTC · 0m

    Pending
    1. 22. juli 2026 kl. 01.31 UTCresolved

      Mellem 8: 50 og 9: 10 Amerika / New _ York den 21. juli, var der tilgængelighed blaps under en opgradering af vores nginx proxy lag. SDK klienter vil have prøvet igen i løbet af denne begivenhed, og vi genvundet fra en efterslæb kl 9: 30.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Delayed analytics ingestion and alerts

    Startede 15. juni 2026 kl. 15.05 UTC · 3h 16m

    IssuesMindre hændelse
    Berørte komponenter
    AlertsMetrics
    1. 15. juni 2026 kl. 15.05 UTCidentified

      We are investigating elevated queue backlogs for our analytics ingestion. Analytics and alerts may be delayed.

    2. 15. juni 2026 kl. 16.57 UTCmonitoring

      Latency is returning to normal. We are waiting on our remaining queues to drain.

    3. 15. juni 2026 kl. 18.21 UTCresolved

      This incident has been resolved.

    Dashboard instability

    Startede 2. juni 2026 kl. 05.23 UTC · 47m

    OutageStørre hændelse
    Berørte komponenter
    Dashboard
    1. 2. juni 2026 kl. 05.23 UTCinvestigating

      We're investigating slow and failing dashboard queries.

    2. 2. juni 2026 kl. 05.41 UTCidentified

      We've identified the problem and are rolling out a fix.

    3. 2. juni 2026 kl. 06.10 UTCresolved

      This incident has been resolved.

    Dashboard instability

    Startede 18. november 2025 kl. 12.19 UTC · 2h 34m

    OutageStørre hændelse
    Berørte komponenter
    Dashboard
    1. 18. november 2025 kl. 12.19 UTCidentified

      An outage from our upstream CDN provider is causing instability for our dashboard. Data collection is not impacted.

    2. 18. november 2025 kl. 13.37 UTCmonitoring

      Error rates are improving, we're continuing to monitor stability of the system.

    3. 18. november 2025 kl. 14.52 UTCresolved

      This incident has been resolved.

    Ingestion Instability

    Startede 5. november 2025 kl. 19.43 UTC · 3h 6m

    OutageStørre hændelse
    Berørte komponenter
    Session Collection
    1. 5. november 2025 kl. 19.43 UTCinvestigating

      We are investigating instability in our ingestion endpoints.

    2. 5. november 2025 kl. 22.49 UTCresolved

      This incident is fully resolved.

    Dashboard instability and slow performance

    Startede 14. oktober 2025 kl. 14.53 UTC · 1h 7m

    OutageStørre hændelse
    Berørte komponenter
    AlertsDashboard
    1. 14. oktober 2025 kl. 14.53 UTCinvestigating

      We are investigating performance issues with our API server causing dashboard instability. Data collection is not impacted.

    2. 14. oktober 2025 kl. 15.35 UTCidentified

      We have identified the cause of the issue and are deploying a mitigation.

    3. 14. oktober 2025 kl. 15.59 UTCresolved

      The performance issue with our API server has been resolved.

    Partial outage

    Startede 4. august 2025 kl. 16.55 UTC · 9h 10m

    OutageStørre hændelse
    Berørte komponenter
    AlertsMetricsStreaming Data ExportDashboard
    1. 4. august 2025 kl. 16.55 UTCinvestigating

      We are currently investigating this issue.

    2. 4. august 2025 kl. 17.56 UTCinvestigating

      We are continuing to investigate the issue and are working with our vendor to restore service.

    3. 4. august 2025 kl. 19.03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5. august 2025 kl. 02.06 UTCresolved

      This incident has been resolved.

    Platform wide issues

    Startede 12. juni 2025 kl. 18.15 UTC · 7h 4m

    IssuesMindre hændelse
    Berørte komponenter
    Intercom IntegrationAlertsMetricsSlack IntegrationGitHub IntegrationSession CollectionIssuesStreaming Data ExportDashboardTimeline
    1. 12. juni 2025 kl. 18.15 UTCinvestigating

      We are investigating a wide-spread issue with our cloud provider causing ingestion issues and limited access to the dashboard.

    2. 12. juni 2025 kl. 19.07 UTCidentified

      GCP is suffering a service outage. Google has opened an incident tracking this issue at https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#2c2sBHWU84yPDJ8y1ar4

    3. 12. juni 2025 kl. 20.42 UTCmonitoring

      The upstream issue has been resolved. We are monitoring and beginning to work through the backlog of session data.

    4. 12. juni 2025 kl. 20.42 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 13. juni 2025 kl. 01.18 UTCresolved

      This incident has been resolved.

    Degraded dashboard performance

    Startede 24. februar 2025 kl. 19.14 UTC · 2h 19m

    IssuesMindre hændelse
    Berørte komponenter
    AlertsMetricsIssuesDashboard
    1. 24. februar 2025 kl. 19.14 UTCinvestigating

      We are currently investigating this issue.

    2. 24. februar 2025 kl. 20.04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24. februar 2025 kl. 21.32 UTCresolved

      This incident has been resolved.

    Ingestion delays

    Startede 19. februar 2025 kl. 18.26 UTC · 7h 9m

    IssuesMindre hændelse
    Berørte komponenter
    Session Collection
    1. 19. februar 2025 kl. 18.26 UTCinvestigating

      We are investigating issues causing ingestion delays. We're working with a vendor to identify the root cause of the problem

    2. 19. februar 2025 kl. 21.24 UTCinvestigating

      We are continuing to work with a vendor on identifying the root cause of our ingestion delays.

    3. 19. februar 2025 kl. 23.19 UTCmonitoring

      We've applied a fix and are monitoring the results

    4. 20. februar 2025 kl. 01.35 UTCresolved

      This incident has been resolved.

    Ingestion delays

    Startede 4. februar 2025 kl. 18.29 UTC · 2h 45m

    IssuesMindre hændelse
    Berørte komponenter
    AlertsSession Collection
    1. 4. februar 2025 kl. 18.29 UTCinvestigating

      We are investigating issues causing ingestion delays and performance issues loading the dashboard and metrics.

    2. 4. februar 2025 kl. 19.11 UTCinvestigating

      Dashboard performance should be improved. We are continuing to work with a vendor on identifying the root cause of our ingestion delays.

    3. 4. februar 2025 kl. 20.38 UTCmonitoring

      We have identified a potential cause and observing significant improvements to ingestion delays. We are continuing to monitor.

    4. 4. februar 2025 kl. 21.14 UTCresolved

      This incident has been resolved.

    Delayed Streaming Data Export

    Startede 29. januar 2025 kl. 22.04 UTC · 23h 40m

    Pending
    Berørte komponenter
    Streaming Data Export
    1. 29. januar 2025 kl. 22.04 UTCinvestigating

      The Streaming Data Export service is delayed. We've identified the issue and are working to remediate.

    2. 29. januar 2025 kl. 22.55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 30. januar 2025 kl. 01.10 UTCidentified

      We've resolved the issue for most Streaming Data Export destinations. A few customers have been temporarily disabled until another fix goes out in the morning, at which time they will be caught up and we will resolve the incident.

    4. 30. januar 2025 kl. 21.42 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 30. januar 2025 kl. 21.45 UTCresolved

      This incident has been resolved.

    Infrastructure instability

    Startede 8. januar 2025 kl. 15.40 UTC · 57m

    IssuesMindre hændelse
    Berørte komponenter
    AlertsMetricsSession CollectionIssuesStreaming Data ExportDashboardTimeline
    1. 8. januar 2025 kl. 15.40 UTCinvestigating

      We are seeing significant infrastructure instability from our hosting provider.

    2. 8. januar 2025 kl. 16.37 UTCresolved

      The system has stabilized and our processing backlog is recovering.

    Ingestion Instability

    Startede 21. juni 2024 kl. 15.00 UTC · 3h 22m

    OutageStørre hændelse
    Berørte komponenter
    Session Collection
    1. 21. juni 2024 kl. 15.00 UTCinvestigating

      We are investigating instability in our ingestion endpoints.

    2. 21. juni 2024 kl. 15.57 UTCmonitoring

      Ingestion has stabilized, we are continuing to monitor the recovery.

    3. 21. juni 2024 kl. 17.21 UTCmonitoring

      We are continuing to work down a backlog of ingestion from the initial outage, but have otherwise recovered from the outage.

    4. 21. juni 2024 kl. 18.22 UTCresolved

      The backlog has fully recovered.

    Degraded ingestion and alerting performance

    Startede 30. marts 2024 kl. 17.03 UTC · 6h 5m

    IssuesMindre hændelse
    Berørte komponenter
    AlertsMetricsDashboard
    1. 30. marts 2024 kl. 17.03 UTCidentified

      We've identified an issue with our analytics database resulting in delayed ingestion and degraded alerting performance. The problem has been identified and we're working on a solution.

    2. 30. marts 2024 kl. 19.38 UTCmonitoring

      A fix has been implemented and ingestion is recovering

    3. 30. marts 2024 kl. 23.08 UTCresolved

      This incident has been resolved

    Application sporadically unavailable

    Startede 30. oktober 2023 kl. 20.12 UTC · 13m

    IssuesMindre hændelse
    Berørte komponenter
    DashboardTimeline
    1. 30. oktober 2023 kl. 20.12 UTCinvestigating

      We're seeing elevated error rates loading the UI.

    2. 30. oktober 2023 kl. 20.25 UTCresolved

      This incident has been resolved.

    Streaming Data Export paused

    Startede 22. september 2023 kl. 16.35 UTC · 3h 25m

    OutageKritisk hændelse
    Berørte komponenter
    Streaming Data Export
    1. 22. september 2023 kl. 16.35 UTCidentified

      Our Streaming Data Export system is not currently exporting data, we are working to resolve this. When this is reenabled it will catch up on data that would have been exported earlier.

    2. 22. september 2023 kl. 17.24 UTCmonitoring

      The most recent export window ran successfully but we're continuing to monitor it for issues.

    3. 22. september 2023 kl. 19.59 UTCmonitoring

      We've monitored several exports and believe this is resolved.

    4. 22. september 2023 kl. 19.59 UTCresolved

      This incident has been resolved.

    Increased App Latency

    Startede 16. august 2023 kl. 20.08 UTC · 2h 28m

    OutageStørre hændelse
    Berørte komponenter
    Dashboard
    1. 16. august 2023 kl. 20.08 UTCinvestigating

      We are investigating an issue with slow and/or unresponsive application load times.

    2. 16. august 2023 kl. 22.20 UTCidentified

      We've identified the source of the instability and are working through recovery.

    3. 16. august 2023 kl. 22.35 UTCresolved

      This incident has been resolved.

    Ingestion and slow search results

    Startede 9. august 2023 kl. 14.09 UTC · 11h 4m

    IssuesMindre hændelse
    Berørte komponenter
    MetricsIssuesStreaming Data ExportDashboard
    1. 9. august 2023 kl. 14.09 UTCinvestigating

      We are investigating an issue with one of our search databases. Ingestion into this system is currently delayed, and loading data on the dashboard may be slow or timeout. Session Data collection is not impacted.

    2. 9. august 2023 kl. 17.07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9. august 2023 kl. 20.45 UTCidentified

      Our vendor has identified a root cause and we are working to restore the search database to full performance.

    4. 9. august 2023 kl. 23.21 UTCmonitoring

      System performance has been restored. We are continuing to monitor as we work through the remaining backlog of events to process.

    5. 10. august 2023 kl. 00.32 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 10. august 2023 kl. 01.13 UTCresolved

      This incident has been resolved.