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    Mailjet driftsforstyrrelser

    51 Mailjet incidents · december 2021 — official updates, affected components, duration and resolution details.

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    Microsoft hændelse Resulting i Levering Spørgsmål til M365

    Startede 4. september 2026 kl. 12.23 UTC · 32m

    Pending
    1. 4. september 2026 kl. 12.23 UTCmonitoring

      Start omkring 08: 00 UTC, Microsoft begyndte at opleve en hændelse forårsager en øget mængde udsatte e-mails på tværs af alle M365 regioner. De berørte svar vender tilbage "451 4.7.500 Server travlt". Vores hold overvåger situationen. At sende til andre e-mail-udbydere er ikke påvirket.

    2. 4. september 2026 kl. 12.55 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Support Ticket Creation Failures

    Startede 5. juni 2026 kl. 10.01 UTC · 32m

    OutageKritisk hændelse
    Berørte komponenter
    Support
    1. 5. juni 2026 kl. 10.01 UTCinvestigating

      We are currently investigating this issue.

    2. 5. juni 2026 kl. 10.25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5. juni 2026 kl. 10.26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5. juni 2026 kl. 10.33 UTCresolved

      This incident has been resolved.

    Lag on Event API

    Startede 14. oktober 2025 kl. 13.30 UTC · 14h 12m

    OutageStørre hændelse
    Berørte komponenter
    Event API
    1. 14. oktober 2025 kl. 13.30 UTCinvestigating

      Lag are identified we are investigating the issue

    2. 14. oktober 2025 kl. 14.01 UTCidentified

      The issue has been identified and our team is working on a fix.

    3. 14. oktober 2025 kl. 15.52 UTCidentified

      The fix is under review.

    4. 14. oktober 2025 kl. 16.33 UTCidentified

      The fix is now under testing.

    5. 14. oktober 2025 kl. 18.57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 14. oktober 2025 kl. 20.13 UTCmonitoring

      We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.

    7. 15. oktober 2025 kl. 03.42 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 15. oktober 2025 kl. 03.42 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Startede 2. oktober 2025 kl. 09.24 UTC · 1h 17m

    IssuesMindre hændelse
    Berørte komponenter
    Mailjet App
    1. 2. oktober 2025 kl. 09.24 UTCinvestigating

      We are currently investigating this issue.

    2. 2. oktober 2025 kl. 09.24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2. oktober 2025 kl. 09.40 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2. oktober 2025 kl. 10.05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2. oktober 2025 kl. 10.40 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Startede 1. oktober 2025 kl. 08.12 UTC · 16h 31m

    IssuesMindre hændelse
    Berørte komponenter
    Statistics DisplayMailjet AppEvent API
    1. 1. oktober 2025 kl. 08.12 UTCinvestigating

      We are currently investigating this issue.

    2. 1. oktober 2025 kl. 09.08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. oktober 2025 kl. 10.56 UTCmonitoring

      We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.

    4. 1. oktober 2025 kl. 11.15 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 1. oktober 2025 kl. 20.30 UTCmonitoring

      We are continuing to actively monitor the system.

    6. 2. oktober 2025 kl. 00.42 UTCresolved

      This incident has been resolved.

    Delays in emails processing and general app.mailjet.com login issues

    Startede 30. september 2025 kl. 10.21 UTC · 7h 44m

    OutageStørre hændelse
    Berørte komponenter
    Outgoing SMTPStatistics DisplayMailjet AppWebsite (Mailjet.com)REST APISEND API
    1. 30. september 2025 kl. 10.21 UTCinvestigating

      We are currently investigating an issue impacting email processing along with app.mailjet.com login issues, reflecting into "wrong password" errors.

    2. 30. september 2025 kl. 10.36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 30. september 2025 kl. 11.12 UTCidentified

      We have identified the root cause of the issue. While we are working on getting this resolved, clients will experience inability to log into app.mailjet.com as well as experience email processing delays.

    4. 30. september 2025 kl. 16.09 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 30. september 2025 kl. 17.44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 30. september 2025 kl. 18.05 UTCresolved

      The incident has been resolved. Any missing statistics during the incident haven't been lost and will show up in the statistics page later today.

    Login issues with Mailjet Application and Intermittent Errors on REST API

    Startede 4. september 2025 kl. 06.54 UTC · 5h 36m

    OutageKritisk hændelse
    Berørte komponenter
    Mailjet EmbeddedMailjet AppForm BuilderREST API
    1. 4. september 2025 kl. 06.54 UTCinvestigating

      We are currently investigating this issue.

    2. 4. september 2025 kl. 08.34 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4. september 2025 kl. 08.55 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 4. september 2025 kl. 10.33 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 4. september 2025 kl. 11.11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 4. september 2025 kl. 12.30 UTCresolved

      This incident has been resolved.

    Connection issues related to Event API

    Startede 6. juli 2025 kl. 09.07 UTC · 19m

    OutageStørre hændelse
    Berørte komponenter
    Event API
    1. 6. juli 2025 kl. 09.07 UTCinvestigating

      Our team is currently investigating a potential issue impacting some customers on webhook connection.

    2. 6. juli 2025 kl. 09.11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6. juli 2025 kl. 09.26 UTCresolved

      This incident has been resolved.

    Campaigns may experience getting queued and not sent

    Startede 31. januar 2025 kl. 11.39 UTC · 2h 26m

    IssuesMindre hændelse
    Berørte komponenter
    Mailjet App
    1. 31. januar 2025 kl. 11.39 UTCinvestigating

      We are currently investigating this issue.

    2. 31. januar 2025 kl. 12.09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31. januar 2025 kl. 13.46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31. januar 2025 kl. 14.05 UTCresolved

      This incident has been resolved.

    Event sending issues related to Event API

    Startede 23. oktober 2024 kl. 11.55 UTC · 3h 2m

    OutageStørre hændelse
    1. 23. oktober 2024 kl. 11.55 UTCinvestigating

      We are currently investigating issues with our Event API partially sending events.

    2. 23. oktober 2024 kl. 13.30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23. oktober 2024 kl. 13.32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23. oktober 2024 kl. 14.56 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Startede 1. oktober 2024 kl. 12.24 UTC · 2h 44m

    OutageKritisk hændelse
    Berørte komponenter
    Mailjet App
    1. 1. oktober 2024 kl. 12.24 UTCinvestigating

      We are currently investigating login issues on app

    2. 1. oktober 2024 kl. 12.38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. oktober 2024 kl. 15.08 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Startede 31. juli 2024 kl. 05.44 UTC · 5h 19m

    OutageKritisk hændelse
    Berørte komponenter
    Mailjet App
    1. 31. juli 2024 kl. 05.44 UTCidentified

      The issue has been identified and we are currently working through the fix

    2. 31. juli 2024 kl. 08.13 UTCidentified

      The mitigation of the DDoS attack to our application is still in progress.

    3. 31. juli 2024 kl. 08.36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31. juli 2024 kl. 09.17 UTCmonitoring

      We have implemented measures to mitigate the DDoS attack on our application and are continuously making adjustments to better withstand the attack. Some customers may report intermittent periods where the application experiences slowness or becomes unresponsive.

    5. 31. juli 2024 kl. 10.51 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 31. juli 2024 kl. 11.03 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Startede 30. juli 2024 kl. 12.25 UTC · 13h 30m

    OutageKritisk hændelse
    Berørte komponenter
    Mailjet App
    1. 30. juli 2024 kl. 12.25 UTCinvestigating

      We are currently investigating this issue.

    2. 30. juli 2024 kl. 12.34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30. juli 2024 kl. 16.29 UTCidentified

      We are continuing to work through the fix for this issue

    4. 30. juli 2024 kl. 19.06 UTCidentified

      The mitigation of the DDoS attack to our application is still in progress.

    5. 30. juli 2024 kl. 22.05 UTCmonitoring

      The service is back but we're continuing to monitor its state to ensure there's no further issues.

    6. 31. juli 2024 kl. 01.55 UTCresolved

      The service is back to normal.

    Latency and login issues with Mailjet Application

    Startede 31. maj 2024 kl. 08.07 UTC · 1h 41m

    OutageKritisk hændelse
    Berørte komponenter
    Mailjet App
    1. 31. maj 2024 kl. 08.07 UTCinvestigating

      We are currently investigating this issue.

    2. 31. maj 2024 kl. 08.24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31. maj 2024 kl. 08.50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31. maj 2024 kl. 09.48 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Startede 27. maj 2024 kl. 15.54 UTC · 2h 18m

    IssuesMindre hændelse
    Berørte komponenter
    Mailjet EmbeddedMailjet App
    1. 27. maj 2024 kl. 15.54 UTCinvestigating

      We are currently investigating this issue.

    2. 27. maj 2024 kl. 16.58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27. maj 2024 kl. 18.11 UTCresolved

      This incident has been resolved.

    Login Issues with Mailjet Application

    Startede 27. maj 2024 kl. 13.23 UTC · 50m

    OutageKritisk hændelse
    Berørte komponenter
    Mailjet EmbeddedMailjet App
    1. 27. maj 2024 kl. 13.23 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27. maj 2024 kl. 13.48 UTCinvestigating

      We are currently investigating this issue.

    3. 27. maj 2024 kl. 13.57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27. maj 2024 kl. 14.13 UTCresolved

      This incident has been resolved.

    Message Sending Delay

    Startede 11. december 2023 kl. 15.23 UTC · 4h 5m

    IssuesMindre hændelse
    Berørte komponenter
    Outgoing SMTP
    1. 11. december 2023 kl. 15.23 UTCinvestigating

      We are currently investigating this issue.

    2. 11. december 2023 kl. 16.14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11. december 2023 kl. 16.30 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 11. december 2023 kl. 17.05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 11. december 2023 kl. 18.15 UTCmonitoring

      Different fixes are being implemented and we are monitoring the results.

    6. 11. december 2023 kl. 18.31 UTCmonitoring

      Remediation is still in progress and outbound mail continues to be delayed.

    7. 11. december 2023 kl. 19.28 UTCresolved

      This incident has been resolved.

    Customers might experience a delay in statistics or showing messages in queued status. All emails are processed and sent

    Startede 9. oktober 2023 kl. 10.12 UTC · 5h 43m

    IssuesMindre hændelse
    Berørte komponenter
    Statistics DisplayEvent API
    1. 9. oktober 2023 kl. 10.12 UTCinvestigating

      We are currently investigating this issue.

    2. 9. oktober 2023 kl. 10.13 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9. oktober 2023 kl. 11.32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 9. oktober 2023 kl. 14.27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 9. oktober 2023 kl. 15.55 UTCresolved

      This incident has been resolved.

    Message Sending Delay

    Startede 15. september 2023 kl. 03.00 UTC · 1h 39m

    IssuesMindre hændelse
    Berørte komponenter
    Outgoing SMTPSEND API
    1. 15. september 2023 kl. 03.00 UTCinvestigating

      Mailjet Engineering is investigating an email sending delay.

    2. 15. september 2023 kl. 04.25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15. september 2023 kl. 04.40 UTCresolved

      This incident has been resolved.

    Degraded performance on campaign scheduling

    Startede 28. juni 2023 kl. 07.59 UTC · 1h 53m

    IssuesMindre hændelse
    Berørte komponenter
    Outgoing SMTP
    1. 28. juni 2023 kl. 07.59 UTCinvestigating

      Some customers may report that scheduled campaigns are not being sent. Our teams are currently investigating this issue.

    2. 28. juni 2023 kl. 08.06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28. juni 2023 kl. 08.47 UTCidentified

      Some customers may report degraded performance on sending campaigns or campaigns scheduled not being sent. Our teams are currently investigating this issue.

    4. 28. juni 2023 kl. 09.25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 28. juni 2023 kl. 09.52 UTCresolved

      This incident has been resolved.