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Mailtrapio driftsforstyrrelser

17 Mailtrapio incidents · december 2024 — official updates, affected components, duration and resolution details.

Tilbage til aktuel status

Issues with sending bulk emails using 587 port

Startede 28. maj 2026 kl. 18.23 UTC 22m

Pending

28. maj 2026 kl. 18.45 UTCresolved
We've now resolved the incident. Thanks for your patience.

Potential downtime

Startede 24. april 2026 kl. 12.33 UTC 22m

OutageStørre hændelse

24. april 2026 kl. 12.55 UTCresolved
Pingdom says we are back online.

Potential downtime

Startede 24. april 2026 kl. 12.26 UTC 4m

OutageStørre hændelse

24. april 2026 kl. 12.30 UTCresolved
Pingdom says we are back online.

Potential downtime

Startede 24. april 2026 kl. 12.22 UTC 0m

OutageStørre hændelse

24. april 2026 kl. 12.22 UTCresolved
Pingdom says we are back online.

Potential downtime

Startede 24. april 2026 kl. 12.14 UTC 1m

OutageStørre hændelse

24. april 2026 kl. 12.15 UTCresolved
Pingdom says we are back online.

Potential downtime

Startede 14. april 2026 kl. 12.22 UTC 1m

OutageStørre hændelse

14. april 2026 kl. 12.23 UTCresolved
Pingdom says we are back online.

Cloudflare issue

Startede 18. november 2025 kl. 11.37 UTC 2h 57m

Pending

18. november 2025 kl. 14.34 UTCresolved
Pingdom says we are back online.

Outage: Support ticketing (Help Scout)

Startede 20. oktober 2025 kl. 09.08 UTC 2h 16m

OutageStørre hændelse

20. oktober 2025 kl. 11.23 UTCresolved
We've now resolved the incident. Thanks for your patience.

Partially unavailable (AWS outage)

Startede 20. oktober 2025 kl. 08.28 UTC 1d 1h

OutageStørre hændelse

21. oktober 2025 kl. 09.37 UTCresolved
We've now resolved the incident. Thanks for your patience.

Potential Email API/SMTP issues

Startede 13. august 2025 kl. 11.09 UTC 1h 2m

Pending

13. august 2025 kl. 13.38 UTCresolved
Between 11:09 and 12:11 UTC, requests using newly created API tokens or newly added domains could intermittently fail via the Email API and SMTP. Some SMTP health checks on ports 587 and 2525 also failed briefly. Existing senders and ongoing bulk/campaign sends were largely unaffected. A subset of demo and forwarded emails experienced delays. **What happened** A database change shipped without the required indexes, causing slow queries and timeouts in token validation and SMTP health checks. New tokens and domains were most affected. **What we fixed** We added the missing indexes and verified recovery. All health checks are passing and delivery is operating normally.

Sandboxes authentication issue

Startede 2. juli 2025 kl. 11.50 UTC 1h 10m

Pending

2. juli 2025 kl. 13.42 UTCresolved
Some sandboxes (created 2+ years ago) could have experienced an issue with authentication resulting in "535 5.7.0 The email limit is reached." response, even if the limit was not reached. The issue causing such response has been fixed.

False-positive block from Spamhaus

Startede 8. juni 2025 kl. 08.35 UTC 23h 0m

Pending

9. juni 2025 kl. 11.35 UTCresolved
Spamhaus provided an update on their side https://spamhausstatus.com/pages/incident/67365d33281978053cb3db43/6846a6ff29968c05d906d38c

Potential downtime

Startede 2. juni 2025 kl. 07.29 UTC 2m

OutageStørre hændelse

2. juni 2025 kl. 07.31 UTCresolved
Pingdom says we are back online.

Potential downtime

Startede 16. april 2025 kl. 10.11 UTC 30m

OutageStørre hændelse

16. april 2025 kl. 10.41 UTCresolved
Pingdom says we are back online.

Potential downtime

Startede 10. april 2025 kl. 03.49 UTC 1m

OutageStørre hændelse

10. april 2025 kl. 03.50 UTCresolved
Pingdom says we are back online.

Templates functionality is not working

Startede 25. marts 2025 kl. 12.46 UTC 1d 5h

Pending

26. marts 2025 kl. 18.36 UTCresolved
We've now resolved issue. Thanks for your patience.

Potential downtime

Startede 2. december 2024 kl. 10.03 UTC 5m

OutageStørre hændelse

2. december 2024 kl. 10.08 UTCresolved
Pingdom says we are back online.

Mailtrapio driftsforstyrrelser | Uptimus