Mapbox driftsforstyrrelser

1. 20. oktober 2026 kl. 18.43 UTCinvestigating

   Den 20. oktober 2026, mellem 14: 45 og 15: 47 UTC, midlertidige regionale kapacitetsbegrænsninger forårsaget intermitterende forstyrrelser til navigationstjenester i US- East regionen. Dette resulterede i korte, tilbagevendende perioder med forhøjet latency og manglende ruteresultater i dette vindue. Vores tjenester er vendt tilbage til normal drift, og vores ingeniørhold fortsætter med at undersøge.

2. 21. oktober 2026 kl. 07.21 UTCinvestigating

   Dette spørgsmål er blevet løst.

3. 21. oktober 2026 kl. 07.22 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 19. oktober 2026 kl. 21.38 UTCresolved

   Mellem 19: 18 og 19: 41 UTC oplevede vi et problem, der påvirkede Directions API og Map Matching API i US- East regionen. Dette forårsagede forhøjet ventetid og manglende rutedata for en betydelig del af den regionale trafik. Problemet er blevet identificeret og løst, og alle service målinger er fuldt tilbage til normal drift.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 29. juni 2026 kl. 08.53 UTCinvestigating

   Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.

2. 29. juni 2026 kl. 09.03 UTCidentified

   A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

3. 29. juni 2026 kl. 15.15 UTCresolved

   This incident has been resolved.

1. 10. februar 2026 kl. 17.23 UTCidentified

   Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

2. 10. februar 2026 kl. 19.56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11. februar 2026 kl. 10.31 UTCresolved

   The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

1. 6. december 2025 kl. 00.46 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 8. december 2025 kl. 23.08 UTCresolved

   This incident has been resolved.

1. 29. november 2025 kl. 03.09 UTCinvestigating

   Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

2. 29. november 2025 kl. 03.36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29. november 2025 kl. 03.54 UTCresolved

   This incident has been resolved.

1. 20. oktober 2025 kl. 10.59 UTCidentified

   We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

2. 20. oktober 2025 kl. 23.55 UTCmonitoring

   We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

3. 21. oktober 2025 kl. 00.12 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 21. oktober 2025 kl. 00.40 UTCresolved

   This incident has been resolved.

1. 14. oktober 2025 kl. 09.48 UTCresolved

   From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

1. 21. september 2025 kl. 22.42 UTCinvestigating

   We are currently investigating this issue.

2. 22. september 2025 kl. 01.53 UTCresolved

   This incident has been resolved.

1. 21. september 2025 kl. 22.41 UTCinvestigating

   We are currently investigating this issue.

2. 22. september 2025 kl. 01.52 UTCresolved

   This incident has been resolved.

1. 6. september 2025 kl. 22.37 UTCinvestigating

   We are currently investigating this issue.

2. 6. september 2025 kl. 22.55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6. september 2025 kl. 23.17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6. september 2025 kl. 23.24 UTCresolved

   This incident has been resolved.

1. 14. juli 2025 kl. 19.30 UTCinvestigating

   Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

2. 15. juli 2025 kl. 04.54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15. juli 2025 kl. 06.01 UTCresolved

   This incident has been resolved.

1. 15. juli 2025 kl. 16.24 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

1. 3. juni 2025 kl. 02.07 UTCresolved

   On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

1. 13. maj 2025 kl. 23.59 UTCinvestigating

   We are currently investigating this issue.

2. 14. maj 2025 kl. 00.54 UTCidentified

   Bottleneck has been identified. We are increasing the capacity of the Search Box system

3. 14. maj 2025 kl. 02.28 UTCmonitoring

   Latency Anomaly mitigation is in-place. Latency is back to normal.

4. 14. maj 2025 kl. 05.51 UTCmonitoring

   Another correction/Hot fix was applied to reduce the load.

5. 14. maj 2025 kl. 08.39 UTCresolved

   After last correction latency is back to normal. Incident report will be shared soon.

1. 13. marts 2025 kl. 12.40 UTCinvestigating

   We are investigating increased error rates and latency on our vector tile endpoints.

2. 13. marts 2025 kl. 12.43 UTCinvestigating

   We are continuing to investigate this issue.

3. 13. marts 2025 kl. 16.21 UTCinvestigating

   We are continuing to investigate and remediate this issue

4. 13. marts 2025 kl. 21.06 UTCmonitoring

   The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

5. 13. marts 2025 kl. 23.24 UTCmonitoring

   Service remains stable, we'll continue to monitor overnight.

6. 14. marts 2025 kl. 12.33 UTCresolved

   This incident has been resolved.

1. 31. januar 2025 kl. 16.44 UTCresolved

   In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

1. 9. januar 2025 kl. 18.37 UTCidentified

   We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

2. 9. januar 2025 kl. 23.25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10. januar 2025 kl. 02.16 UTCresolved

   This incident has been resolved.

1. 10. december 2024 kl. 17.37 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 10. december 2024 kl. 17.37 UTCidentified

   We are continuing to work on a fix for this issue.

3. 17. december 2024 kl. 22.08 UTCresolved

   This incident has been resolved.

1. 19. september 2024 kl. 15.56 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.