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    Mozilla Cloud driftsforstyrrelser

    6 Mozilla Cloud incidents · marts 2024 — official updates, affected components, duration and resolution details.

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    Relay Phone Masking Issue

    Startede 19. september 2025 kl. 17.14 UTC · 2h 42m

    IssuesMindre hændelse
    1. 19. september 2025 kl. 17.14 UTCinvestigating

      We are currently investigating an issue with phone masking.

    2. 19. september 2025 kl. 17.15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19. september 2025 kl. 19.56 UTCresolved

      This incident has been resolved.

    Monitor Unavailable

    Startede 15. januar 2025 kl. 19.42 UTC · 2h 41m

    OutageStørre hændelse
    1. 15. januar 2025 kl. 19.42 UTCinvestigating

      We are currently investigating this issue.

    2. 15. januar 2025 kl. 22.22 UTCresolved

      This incident has been resolved.

    Phone Calls and Text Messages Not Working

    Startede 2. januar 2025 kl. 16.42 UTC · 3h 45m

    OutageStørre hændelse
    1. 2. januar 2025 kl. 16.42 UTCinvestigating

      We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

    2. 2. januar 2025 kl. 20.26 UTCresolved

      This incident has been resolved.

    Monitor Home Page Unavailable

    Startede 4. december 2024 kl. 20.34 UTC · 19m

    Pending
    1. 4. december 2024 kl. 20.34 UTCinvestigating

      We are currently investigating the issue.

    2. 4. december 2024 kl. 20.53 UTCresolved

      This incident has been resolved.

    VPN Issue

    Startede 19. november 2024 kl. 19.44 UTC · 3h 38m

    Pending
    Berørte komponenter
    Mozilla VPN
    1. 19. november 2024 kl. 19.44 UTCidentified

      We are currently monitoring an issue where some Mozilla VPN users are unable to access their subscriptions after signing in. Initial findings suggest the issue may be related to a recent update. We have rolled back the update and are monitoring its impact. Some users may still experience issues even after logging out and back in. Our teams are actively working on a resolution. We recommend affected users attempt logging out and back in as a potential workaround.

    2. 19. november 2024 kl. 19.44 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 19. november 2024 kl. 23.22 UTCresolved

      This issue should now be resolved for the majority of customers. If you are still experiencing issues, please contact Mozilla Support for assistance.

    Relay Incident

    Startede 28. marts 2024 kl. 16.13 UTC · 3h 22m

    OutageStørre hændelse
    1. 28. marts 2024 kl. 16.13 UTCinvestigating

      We are currently investigating an issue with Relay.

    2. 28. marts 2024 kl. 19.35 UTCresolved

      This incident has been resolved.