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    Myparcel driftsforstyrrelser

    53 Myparcel incidents · juni 2022 — official updates, affected components, duration and resolution details.

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    Det er ikke muligt at downloade PostNL digitale frimærker

    Startede 27. oktober 2026 kl. 16.25 UTC · 1h 6m

    OutageStørre hændelse
    Berørte komponenter
    PostNL | Create digital stamp / mailbox
    1. 27. oktober 2026 kl. 16.25 UTCidentified

      Spørgsmålet er på PostNL side, vi kontakter PostNL for at lade dem løse det.

    2. 27. oktober 2026 kl. 17.31 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Platform taget offline som en forebyggende foranstaltning på grund af sårbarheder i en ekstern komponent

    Startede 21. oktober 2026 kl. 10.53 UTC · 8h 23m

    Pending
    Berørte komponenter
    DHL For YouMyAnalyticsPostNL | Create normal shipmentMyParcel webshop ordersCheapCargoDelivery optionsPostNL | Collection ServiceShipmentsWixDPDAmazonbpostBol.WooCommerceEtsyEcwidDHL Parcel ConnectPostNL | Shipment status updateExactPostNL | Pickup locationsPostNL | Delivery optionsEmail functionalityPoste ItalianePostNL | Create digital stamp / mailboxWebhooksUPSPayment functionalityInPostBol VVBDHL EuroplusTrunkrsBRTEasy Return Service Europe PostNLGLSEmail services
    1. 21. oktober 2026 kl. 10.53 UTCidentified

      Vi venter på, at der kommer et plaster. Forventes at være 16: 00, vil validering og implementering derefter begynde.

    2. 21. oktober 2026 kl. 13.52 UTCidentified

      Patch er tilgængelig og valideres og implementeres.

    3. 21. oktober 2026 kl. 16.03 UTCmonitoring

      Plasteret er valideret og implementeret, platformen er tilbage til driftstilstand.

    4. 21. oktober 2026 kl. 16.05 UTCmonitoring

      Vi fortsætter med at overvåge for yderligere spørgsmål.

    5. 21. oktober 2026 kl. 19.16 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Det er ikke muligt at downloade PostNL digitale frimærker

    Startede 18. august 2026 kl. 11.31 UTC · 1h 34m

    OutageStørre hændelse
    Berørte komponenter
    PostNL | Create digital stamp / mailbox
    1. 18. august 2026 kl. 11.31 UTCinvestigating

      Vi undersøger i øjeblikket dette spørgsmål.

    2. 18. august 2026 kl. 13.05 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Not possible to download labels of DPD shipments

    Startede 6. juli 2026 kl. 07.56 UTC · 34m

    OutageStørre hændelse
    Berørte komponenter
    DPD
    1. 6. juli 2026 kl. 07.56 UTCinvestigating

      We are currently investigating this issue.

    2. 6. juli 2026 kl. 08.30 UTCresolved

      This incident has been resolved.

    PostNL disruption: international shipments with partner barcode

    Startede 1. juli 2026 kl. 14.17 UTC · 23h 0m

    IssuesMindre hændelse
    Berørte komponenter
    PostNL | Create normal shipment
    1. 1. juli 2026 kl. 14.17 UTCinvestigating

      There is currently a disruption at PostNL affecting some international shipments that use a partner carrier. As a result, in some cases only the partner barcode is shown on the shipping label. This issue currently applies at least to shipments to Malta and concerns barcodes starting with CM. We are in contact with PostNL and are working to resolve this as soon as possible. Unfortunately, there is currently no indication of when the issue will be resolved.

    2. 2. juli 2026 kl. 07.54 UTCinvestigating

      PostNL is still working on it.

    3. 2. juli 2026 kl. 11.07 UTCidentified

      PostNL identified the issue and is working on resolving it.

    4. 2. juli 2026 kl. 12.49 UTCidentified

      PostNL is still working on it.

    5. 2. juli 2026 kl. 13.17 UTCresolved

      PostNL informed us the issue is solved.

    Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working

    Startede 9. juni 2026 kl. 09.23 UTC · 21h 54m

    OutageStørre hændelse
    Berørte komponenter
    PostNL | Collection Service
    1. 9. juni 2026 kl. 09.23 UTCidentified

      PostNL is currently working hard on a solution

    2. 9. juni 2026 kl. 12.36 UTCidentified

      PostNL is still working hard on a solution

    3. 9. juni 2026 kl. 15.29 UTCidentified

      PostNL is still working hard on a solution, the root cause is not determined yet.

    4. 10. juni 2026 kl. 07.17 UTCresolved

      PostNL has resolved the problem, which is confirmed by us.

    Performance degradation

    Startede 1. juni 2026 kl. 08.00 UTC · 2h 16m

    IssuesMindre hændelse
    Berørte komponenter
    Delivery optionsBackofficeShipmentsWebhooks
    1. 1. juni 2026 kl. 08.00 UTCinvestigating

      We are experiencing performance degradation and are investigating it.

    2. 1. juni 2026 kl. 08.58 UTCinvestigating

      We are still investigating the performance degradation.

    3. 1. juni 2026 kl. 10.17 UTCresolved

      The issue is solved; the performance is back to normal.

    The MyParcel API and components using it (like the Backoffice) are slow

    Startede 30. marts 2026 kl. 13.39 UTC · 2h 34m

    OutageStørre hændelse
    Berørte komponenter
    Delivery optionsBackofficeShipmentsWebhooksEasy Return Service Europe PostNLEmail services
    1. 30. marts 2026 kl. 13.39 UTCinvestigating

      We are currently investigating this issue.

    2. 30. marts 2026 kl. 14.21 UTCinvestigating

      We are still investigating the issue.

    3. 30. marts 2026 kl. 15.21 UTCidentified

      We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

    4. 30. marts 2026 kl. 15.25 UTCidentified

      The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

    5. 30. marts 2026 kl. 16.13 UTCresolved

      This incident has been resolved.

    MyParcel Login Issue

    Startede 10. marts 2026 kl. 14.10 UTC · 5m

    Pending
    Berørte komponenter
    MyParcel NLSendMyParcel
    1. 10. marts 2026 kl. 14.10 UTCinvestigating

      At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

    2. 10. marts 2026 kl. 14.11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10. marts 2026 kl. 14.14 UTCresolved

      This incident has been resolved.

    Mailbox international

    Startede 13. februar 2026 kl. 10.07 UTC · 2h 7m

    IssuesMindre hændelse
    Berørte komponenter
    PostNL | Create digital stamp / mailbox
    1. 13. februar 2026 kl. 10.07 UTCidentified

      You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

    2. 13. februar 2026 kl. 11.23 UTCidentified

      The issue turned out to be on MyParcel's side. We are working on a solution.

    3. 13. februar 2026 kl. 12.14 UTCresolved

      This incident has been resolved.

    Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

    Startede 3. februar 2026 kl. 15.13 UTC · 6d 17h

    IssuesMindre hændelse
    Berørte komponenter
    PostNL | Create normal shipment
    1. 3. februar 2026 kl. 15.13 UTCinvestigating

      PostNL is investigating the issue.

    2. 3. februar 2026 kl. 16.32 UTCidentified

      PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

    3. 4. februar 2026 kl. 13.11 UTCidentified

      PostNL is expecting to have the issue fixed by the end of today.

    4. 5. februar 2026 kl. 14.55 UTCidentified

      PostNL is expecting to have the issue fixed Monday 9th of February.

    5. 10. februar 2026 kl. 08.36 UTCresolved

      This incident has been resolved.

    Bol. API outage

    Startede 12. januar 2026 kl. 08.38 UTC · 1h 21m

    OutageStørre hændelse
    Berørte komponenter
    Bol.
    1. 12. januar 2026 kl. 08.38 UTCinvestigating

      This impacts Bol. order import. We are checking it with Bol.

    2. 12. januar 2026 kl. 09.59 UTCresolved

      This incident has been resolved.

    Not possible to create Bpost shipments to France, since their partner La Poste is suffering from a cyber attack

    Startede 22. december 2025 kl. 14.11 UTC · 25m

    OutageStørre hændelse
    Berørte komponenter
    bpost
    1. 22. december 2025 kl. 14.11 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22. december 2025 kl. 14.36 UTCresolved

      This incident has been resolved.

    DPD, Digital stamp and pallets - problems creating a shipping label

    Startede 18. november 2025 kl. 14.22 UTC · 4h 31m

    OutageStørre hændelse
    Berørte komponenter
    ShipmentsDPDPostNL | Create digital stamp / mailbox
    1. 18. november 2025 kl. 14.22 UTCidentified

      Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

    2. 18. november 2025 kl. 18.53 UTCresolved

      This incident has been resolved.

    Not possible to download labels of DPD shipments

    Startede 11. november 2025 kl. 13.00 UTC · 21m

    OutageStørre hændelse
    Berørte komponenter
    DPD
    1. 11. november 2025 kl. 13.00 UTCinvestigating

      We are currently investigating this issue.

    2. 11. november 2025 kl. 13.01 UTCinvestigating

      DPD confirmed their service is having issues, they are investigating it.

    3. 11. november 2025 kl. 13.21 UTCresolved

      This incident has been resolved.

    Not possible to create DHL For You shipments

    Startede 17. oktober 2025 kl. 14.19 UTC · 5m

    OutageKritisk hændelse
    Berørte komponenter
    DHL For You
    1. 17. oktober 2025 kl. 14.19 UTCinvestigating

      We are currently investigating this issue.

    2. 17. oktober 2025 kl. 14.23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17. oktober 2025 kl. 14.24 UTCresolved

      This incident has been resolved.

    Temporary outage: European return label via PostNL not available

    Startede 5. september 2025 kl. 13.29 UTC · 2h 19m

    Pending
    Berørte komponenter
    ShipmentsMyParcel NLEasy Return Service Europe PostNL
    1. 5. september 2025 kl. 13.29 UTCidentified

      Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

    2. 5. september 2025 kl. 15.48 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    Startede 17. juli 2025 kl. 09.02 UTC · 5h 10m

    OutageStørre hændelse
    Berørte komponenter
    PostNL | Create digital stamp / mailbox
    1. 17. juli 2025 kl. 09.02 UTCinvestigating

      We are currently investigating this issue.

    2. 17. juli 2025 kl. 14.12 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    Startede 16. juli 2025 kl. 09.02 UTC · 2h 41m

    OutageStørre hændelse
    Berørte komponenter
    PostNL | Create digital stamp / mailbox
    1. 16. juli 2025 kl. 09.02 UTCinvestigating

      We are currently investigating this issue.

    2. 16. juli 2025 kl. 10.12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16. juli 2025 kl. 11.42 UTCresolved

      This incident has been resolved.

    Fetching of dates and times for delivery options for PostNL is currently not working

    Startede 23. maj 2025 kl. 07.28 UTC · 15h 50m

    OutageKritisk hændelse
    Berørte komponenter
    PostNL | Delivery options
    1. 23. maj 2025 kl. 07.28 UTCinvestigating

      We are currently investigating this issue.

    2. 23. maj 2025 kl. 10.54 UTCinvestigating

      PostNL is investigating the issue.

    3. 23. maj 2025 kl. 14.37 UTCidentified

      PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

    4. 23. maj 2025 kl. 23.17 UTCidentified

      We managed to fix the issue ourselves, delivery options are working as expected now.

    5. 23. maj 2025 kl. 23.18 UTCresolved

      We managed to fix the issue ourselves, delivery options are working as expected now.