New Relic driftsforstyrrelser

1. 25. september 2026 kl. 19.57 UTCinvestigating

   Vi er i øjeblikket ved at undersøge en service afbrydelse, hvor en delmængde af kunder kan opleve forsinkede data i forespørgsler, diagrammer og dashboards samt forsinkede eller manglende advarsler for relaterede data. Berørte indberetninger er under behandling.

2. 25. september 2026 kl. 20.15 UTCinvestigating

   Vi fortsætter med at undersøge en service afbrydelse, hvor en delmængde af kunder i den amerikanske region kan opleve forsinkede data i forespørgsler, diagrammer og dashboards samt forsinkede eller manglende indberetninger af relaterede data. Berørte indberetninger er under behandling.

3. 25. september 2026 kl. 20.39 UTCinvestigating

   Vi ser bedring fra nogle påvirket tjenester, som vi fortsætter med at undersøge en service afbrydelse, hvor en delmængde af kunder i den amerikanske region kan opleve forsinkede data i forespørgsler, diagrammer og dashboards samt forsinkede eller manglende indberetninger af relaterede data. Berørte indberetninger er under behandling.

4. 25. september 2026 kl. 21.27 UTCidentified

   Vi fortsætter med at se inddrivelse for påvirket tjenester, som vi arbejder på at løse denne service afbrydelse, hvor en delmængde af kunder i den amerikanske region kan opleve forsinkede data i forespørgsler, diagrammer og dashboards samt forsinkede eller manglende advarsler om relaterede data. Alerts er ikke længere undertrykt.

5. 25. september 2026 kl. 22.18 UTCidentified

   På nuværende tidspunkt er vi vidne til øget inddrivelse af berørte tjenester relateret til forsinkede data i forespørgsler, diagrammer og dashboards samt forsinkede eller manglende indberetninger af relaterede data i den amerikanske region.

6. 25. september 2026 kl. 22.33 UTCresolved

   Mellem 19: 24 UTC og 22: 04 UTC kan en undergruppe af kunder i den amerikanske region have oplevet forsinkede data i forespørgsler, diagrammer og dashboards samt forsinkede, manglende eller undertrykte alarmmeddelelser for relaterede data. Vi har undersøgt og løst denne service afbrydelse og påvirket tjenester er vendt tilbage til normale operationer.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 25. september 2026 kl. 03.56 UTCresolved

   Mellem 01: 10 UTC og 03: 33 UTC den 25. september, nogle kunder i USA, EU og JP regioner kan have oplevet intermitterende UI fejl, mens navigere New Relic UI. Dataindlæsning og alarmmeddelelser blev ikke påvirket. Vi har løst dette problem, og de berørte tjenester er vendt tilbage til normale operationer.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 25. september 2026 kl. 03.55 UTCresolved

   Mellem 01: 10 UTC og 03: 33 UTC den 25. september, nogle kunder i USA, EU og JP regioner kan have oplevet intermitterende UI fejl, mens navigere New Relic UI. Dataindlæsning og alarmmeddelelser blev ikke påvirket. Vi har løst dette problem, og de berørte tjenester er vendt tilbage til normale operationer.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 25. september 2026 kl. 02.34 UTCinvestigating

   Vi undersøger et problem med New relic UI for EU-regionen

2. 25. september 2026 kl. 02.57 UTCinvestigating

   Vi undersøger i øjeblikket nogle periodiske UI-navigationsfejl i EU-regionen. Dataindlæsning og alarmmeddelelser er ikke påvirket på nuværende tidspunkt.

3. 25. september 2026 kl. 03.44 UTCresolved

   Mellem 01: 10 UTC og 03: 35 UTC den 25. september, nogle kunder i USA EU og JP region kan have oplevet nogle intermitterende UI navigation fejl. Vi har undersøgt og løst denne service afbrydelse og påvirket tjenester er vendt tilbage til normale operationer.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 25. september 2026 kl. 02.23 UTCinvestigating

   Vi er ved at undersøge en potentiel service afbrydelse, der kan påvirke nogle kunder. Fortsæt med at overvåge denne side for opdateringer.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 22. september 2026 kl. 08.55 UTCinvestigating

   Prøvningsmeddelelse - efter rettelse

2. 22. september 2026 kl. 08.55 UTCresolved

   Prøvningsmeddelelse - løst

Automatisk oversat fra den officielle hændelsesopdatering.

1. 16. september 2026 kl. 10.08 UTCmonitoring

   Hvis du oplever problemer og ikke kan få adgang til In- App support, bedes du kontakte vores Support team via denne formular: http: / / support.newrelic.com / s / actact- new- relic- support- form

2. 16. september 2026 kl. 15.40 UTCresolved

   Alle in- app tjenester er vendt tilbage til normale operationer. Kontakt venligst New Relic for at få hjælp til eventuelle problemer.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 16. september 2026 kl. 00.14 UTCresolved

   Mellem 23: 06 UTC og 23: 16 UTC kan nogle kunder i EU-regionen have oplevet fejl, når de sender metriske timeslice-data til New Relic, problemer med at se metriske timeslice-data i realtid, og forsinkede eller manglende indberetninger vedrørende tidstro data. Implementerede data kan ikke erstattes.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 3. august 2026 kl. 09.58 UTCinvestigating

   Vi undersøger et problem, hvor nogle kunder i EU 's og USA' s regioner kan opleve forsinkelser eller fejl, når de ser på siden med advarsler og aktivitet.

2. 3. august 2026 kl. 10.15 UTCresolved

   Mellem 08: 13 og 9: 30 UTC den 3. august, kunder i EU og USA regioner kan have oplevet et problem, når forsøger at indlæse Alerts og spørgsmål side i New Relic UI. Problemet er nu løst, og de berørte tjenester er vendt tilbage til normal service. Vær venlig at lukke og genåbne Alerts siden for at løse problemet.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 17. juli 2026 kl. 10.21 UTCresolved

   Mellem 15: 00 UTC den 14. juli og 10: 00 UTC den 17. juli oplevede vi et problem, hvor nogle kunder oplevede problemer med godkendelse, når de forsøgte at skabe, læse eller opdatere E2M (Events-2-Metrics) regler i USA, EU og JP regioner. Dette skyldtes en nylig ændring af vores tilladelsesresultater. Disse endepunkter kræver nu S2S godkendelse, som har forårsaget anmodninger til vores E2M (Events-2-Metrics) til at mislykkes. Vores hold har trukket disse ændringer tilbage indtil en permanent rettelse kan sættes på plads. Problemet er nu løst, og de berørte tjenester er vendt tilbage til normal service.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 6. juli 2026 kl. 08.23 UTCresolved

   Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.

1. 18. maj 2026 kl. 16.25 UTCresolved

   Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.

1. 15. maj 2026 kl. 00.06 UTCinvestigating

   We are investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form.

2. 15. maj 2026 kl. 00.42 UTCinvestigating

   We continue investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards. After further review, Alerts were not impacted. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form.

3. 15. maj 2026 kl. 01.16 UTCmonitoring

   We are seeing recovery for impacted services, and continue monitoring New Relic systems for full recovery. Some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers in the US region may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted.

4. 15. maj 2026 kl. 01.45 UTCresolved

   Between 22:30 UTC on May 14th and 01:00 UTC on May 15th, 2026, some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted. We resolved this issue and the above services have returned to normal operation.

1. 13. april 2026 kl. 12.55 UTCinvestigating

   We are investigating an issue where some customers may be unable to query live edge data in the US region. Data ingest and alert notifications are not impacted by this interruption.

2. 13. april 2026 kl. 13.58 UTCinvestigating

   We are continuing to investigate an issue where some customers may be unable to query live edge data and some customers may notice stopped synthetic monitors in the US region. Technical teams are actively engaged and are exploring mitigation steps to address the issue. Data ingest and alert notifications are not impacted by this interruption.

3. 13. april 2026 kl. 14.41 UTCinvestigating

   We are still investigating an issue where some customers may be unable to query live edge data and some customers may notice stopped synthetic monitors in the US region. We continue to work on the issue and understand root cause. We will continue to provide updates as we have more information to share, or by 3:30 PM UTC.

4. 13. april 2026 kl. 15.17 UTCresolved

   Between 10:30 AM and 2:40 PM UTC on April 13th, some customers may have experienced an issue to query live edge data and some customers may have noticed stopped synthetic monitors in the US region. The issue is now resolved and impacted services have returned to normal operations.

1. 9. april 2026 kl. 09.51 UTCinvestigating

   Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.

2. 9. april 2026 kl. 12.28 UTCidentified

   We have identified the issue and working on a solution

3. 9. april 2026 kl. 14.05 UTCmonitoring

   Our team has now issued a fix and are monitoring the issue.

4. 9. april 2026 kl. 16.48 UTCmonitoring

   Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

5. 9. april 2026 kl. 20.46 UTCresolved

   Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

1. 24. marts 2026 kl. 05.22 UTCinvestigating

   Some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values

2. 24. marts 2026 kl. 06.02 UTCinvestigating

   We are continuing to investigate an issue where some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values

3. 24. marts 2026 kl. 10.31 UTCresolved

   Between 2026-03-24 05:22:07 UTC and 2026-03-24 08:21:09 UTC on March Tuesday, some customers in the US/EU region may have experienced discrepancies in the NrComputeUsage and NRCompute usage values We have investigated and resolved a service interruption and impacted services have returned to normal operations.

1. 20. marts 2026 kl. 15.53 UTCinvestigating

   We are investigating a service interruption where some customers in the US region with Azure integrations may experience 5xx errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

2. 20. marts 2026 kl. 15.59 UTCinvestigating

   We are seeing recovery for Azure integrations at this time. Some customers in the US region with Azure integrations may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

3. 20. marts 2026 kl. 16.10 UTCresolved

   We have resolved this service interruption and impacted services have returned to normal operation. Between 15:10 UTC and 16:08 UTC, some customers in the US region with Azure integrations may have experiencde errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

1. 3. marts 2026 kl. 00.21 UTCinvestigating

   Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

2. 3. marts 2026 kl. 00.36 UTCinvestigating

   We are continuing to investigate an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

3. 3. marts 2026 kl. 01.02 UTCinvestigating

   We are still investigating the an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have been seeing signs of recovery, and will continue to provide updates until services are restored to normal operations.

4. 3. marts 2026 kl. 02.28 UTCmonitoring

   We continue to see signs of recovery as we monitor impacted services. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We will continue to provide updates until services return to normal operations.

5. 3. marts 2026 kl. 02.59 UTCresolved

   We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data.

1. 2. marts 2026 kl. 07.06 UTCinvestigating

   Some customers in the US and EU region may experience delay in executing synthetics monitors

2. 2. marts 2026 kl. 07.35 UTCinvestigating

   We have engaged our Cloud provider to assist with further investigation and are evaluating additional mitigation efforts.

3. 2. marts 2026 kl. 09.42 UTCresolved

   Between 06:56 UTC and 08:44 UTC on March 02nd some customers in the US or EU region may have experienced Delay in executing synthetics monitors .We have investigated and resolved this service interruption and impacted services have returned to normal operations

1. 18. februar 2026 kl. 10.06 UTCresolved

   Between  09:20 UTC and  09:44 UTC on Wed Feb 18 2026, some customers in the USEU region may have experienced delayed  data in queries, charts, and dashboards. We have investigated and resolved this service interruption and impacted services have returned to normal operations.