One driftsforstyrrelser

1. 3. august 2026 kl. 09.13 UTCinvestigating

   Nogle kunder er i øjeblikket ude af stand til at få adgang til webmail. Vi undersøger dette og vil holde dig orienteret om fremskridtene. Næste opdatering senest 12: 00 CEST.

2. 3. august 2026 kl. 09.20 UTCinvestigating

   Vi fortsætter med at undersøge dette spørgsmål.

3. 3. august 2026 kl. 09.39 UTCresolved

   Webmail adgang er nu blevet fuldt restaureret, og alle systemer er verificeret til at fungere som forventet igen. Hvis du stadig har problemer med at få adgang til relaterede tjenester hos os, bedes du kontakte os på chat eller e-mail her: https: / / www.one.com / chat.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 17. juli 2026 kl. 14.33 UTCmonitoring

   Der er planlagt et vedligeholdelsesvindue til mailservere den 17. juli fra 23: 30 til 01: 30 CET. Nogle brugere kan opleve korte nedetid perioder under denne vedligeholdelse vindue, som kan påvirke e-mail tilgængelighed. Hvis du oplever yderligere problemer efter vedligeholdelsesvinduet er afsluttet, bedes du kontakte os på chat eller e-mail her: https: / / www.one.com / chat.

2. 17. juli 2026 kl. 21.52 UTCresolved

   Den planlagte vedligeholdelse er afsluttet.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 24. juni 2026 kl. 09.04 UTCinvestigating

   Some customers are currently seeing "Unable to establish database connection" on their websites. We have identified the issue and our engineers are working to implement a fix We understand the impact this may have on your services and are prioritizing resolution. We will provide further updates as soon as more information becomes available.

2. 24. juni 2026 kl. 09.24 UTCresolved

   Access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new

1. 17. juni 2026 kl. 09.09 UTCidentified

   There is a known issue on Microsoft's end, where incoming emails to recipients hosted there are not getting delivered. This is not something we are able to affect, so at the moment, we can only advise to wait for them to fix it.

1. 10. juni 2026 kl. 12.27 UTCidentified

   I et stykke tid har vi oplevet problemer med de ugentlige & månedlige hjemmeside statistikker til rådighed i kundekontrolpaneler. Vi arbejder på en ny stabil løsning, men kan ikke gurantee, når den vil være på plads. Vi vil opdatere denne hændelse, når vi har nogen nye opdateringer at tilføje. Hvis du er afhængig af disse statistikker, bedes du bemærke, at der stadig er daglige tal til rådighed i mellemtiden. Vi undskylder for eventuelle ulemper.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 9. juni 2026 kl. 06.43 UTCinvestigating

   We are currently experiencing issues with our webmail, causing the page not to load for some customers Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 9. juni 2026 kl. 06.55 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.

1. 8. maj 2026 kl. 09.21 UTCinvestigating

   We are currently experiencing issues with webmail, causing it to load slower than usual, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 8. maj 2026 kl. 10.34 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new.

1. 27. april 2026 kl. 11.47 UTCinvestigating

   We are currently experiencing issues with webmail, causing blank pages, affecting some customers. This does not affect email services Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 27. april 2026 kl. 11.53 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

1. 24. april 2026 kl. 08.53 UTCinvestigating

   We are currently experiencing issues with our control panel, causing some of the links to be missing and some services to not work, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 24. april 2026 kl. 09.12 UTCresolved

   Control panel access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

1. 23. april 2026 kl. 09.30 UTCresolved

   We are currently experiencing an issue where the control panel is not loading for some customers. Our technicians are aware of the problem and are actively working to identify the root cause and implement a solution as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience.

1. 19. februar 2026 kl. 12.57 UTCresolved

   Resolved Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please get in touch with us on chat or email here: https://www.one.com/chat. Posted Feb 13, 2026 - 17:11 CET Monitoring A fix has been implemented, and the issue seems to be resolved. We are currently monitoring the situation to ensure continued stability. Posted Feb 13, 2026 - 16:04 CET Identified The prevoius issue with webmail has reappeared, we are working on fixing it in a different way Posted Feb 13, 2026 - 14:50 CET Monitoring A fix has been implemented, and we will monitor the situation for a while. Posted Feb 13, 2026 - 14:26 CET Identified The issue has been identifed, and a fix is being worked on as we speak. Posted Feb 13, 2026 - 13:38 CET Investigating We are currently investigating an issue affecting our webmail service. A further update will be provided no later than 13:45 CET