58 Overdrive incidents · oktober 2023 — official updates, affected components, duration and resolution details.
Brugere kan opleve en fejl eller fiasko, når de søger efter titler i Libby og Sora.
Et fix er blevet gennemført, og vi overvåger resultaterne.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
En lille procentdel af audiobookbrugere kan have oplevet afspilningsproblemer eller fejl fra 10 / 8 / 2026 kl. 11: 10 til 10 / 9 / 2026 kl. 8: 55.
Automatisk oversat fra den officielle hændelsesopdatering.
Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.
Vi fortsætter med at arbejde på en løsning på dette problem.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Brugere er ude af stand til at låne eller placere et hold.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Der var en kort Libby afbrydelse fra 9: 06 til 9: 19 AM EDT forårsager flere fejl i hele appen, herunder at logge ind, låne, placere lastrum, åbne titler, og Hylde synkronisering. Denne afbrydelse er blevet løst, og vi fortsætter med at overvåge ydeevnen.
Automatisk oversat fra den officielle hændelsesopdatering.
Vi er i øjeblikket ved at undersøge et problem, hvor brugerne er ude af stand til at få adgang til Metode Learning Extras tilgængelige via Libby og Sora apps.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Vi undersøger et problem, hvor brugere støder på fejl, når de forsøger at spille lydbøger i OverDrive lytte.
Spørgsmålet er blevet identificeret, og et fix er ved at blive gennemført.
Et fix er blevet gennemført, og vi overvåger resultaterne.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating issues with playing and downloading audiobooks from Libby and Sora from certain countries in Europe.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Services have been restored, but we will continue to monitor for further issues.
This incident has been resolved.
We are currently investigating issues with accessing our Extras products from Libby and Sora from certain countries in Europe.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been identified, and services are back to normal operation. We continue to monitor for further issues.
This incident has been resolved.
We are currently investigating an issue where users are unable to open books in Libby and Sora.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified an issue with DOGONews where users are unable to access the service. We are working with the provider on a resolution.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We have identified an issue with Libby "tags" resulting in some functionality being impaired for users and are working on a resolution.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users may experience issues with borrowing, downloading, and opening books in Sora.
This issue has been resolved and we will continue to monitor.
We are continuing to monitor for any further issues.
This incident has been resolved.
Users may encounter an error when attempting to play an audiobook.
This incident has been resolved.
Kovels Antiques is temporarily unavailable through Libby Extras while we are diagnosing an issue with the supplier.
The issue has been identified and a fix is being coordinated with the supplier.
We are monitoring the situation with the supplier.
The issue with Kovels persists with no timeline for resolution. Impacted libraries will be updated via email as new information becomes available and can reach out to their OverDrive Account Manager with any questions.
We've identified some performance issues in some OverDrive products and services following our monthly scheduled maintenance window and are working on a resolution.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
For approximately 30 minutes, starting around 1:30pm ET, users may have experienced issues browsing for and borrowing books in Libby and Sora. We have identified and corrected the issue and are monitoring.
