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    Paperspace driftsforstyrrelser

    51 Paperspace incidents · marts 2024 — official updates, affected components, duration and resolution details.

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    Service Disruption: Papirrumskonsol

    Startede 26. august 2026 kl. 10.46 UTC · 1h 4m

    OutageKritisk hændelse
    Berørte komponenter
    Console
    1. 26. august 2026 kl. 10.46 UTCinvestigating

      Vi undersøger i øjeblikket et problem, der forhindrer brugerne i at få adgang til eller logge ind på paperspace-konsollen. Vi undskylder for eventuelle ulemper dette kan have forårsaget og takker dig for din tålmodighed og forståelse.

    2. 26. august 2026 kl. 11.41 UTCmonitoring

      Vores Engineering team har løst det problem, der var at forhindre brugerne i at få adgang til eller logge ind på Paperspace Console, og vi er i øjeblikket at overvåge resultaterne. Vi undskylder for eventuelle ulemper dette kan have forårsaget og takker dig for din tålmodighed og forståelse.

    3. 26. august 2026 kl. 11.50 UTCresolved

      Vores Engineering team har bekræftet, at problemet forhindrer brugerne i at få adgang til eller logge ind til Paperspace Console er blevet løst, og tjenesten er blevet fuldt restaureret. Tak for Deres tålmodighed og forståelse under hele denne hændelse. Hvis du fortsætter med at opleve nogen problemer, bedes du kontakte vores support team, og vi vil være glade for at hjælpe dig yderligere.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Service Disruption Identified: CORE CA1

    Startede 26. maj 2026 kl. 01.30 UTC · 3h 34m

    OutageStørre hændelse
    Berørte komponenter
    US (CA1)
    1. 26. maj 2026 kl. 03.11 UTCinvestigating

      We are currently investigating an issue preventing users from interacting with Core Virtual Machines in the CA1 Region.

    2. 26. maj 2026 kl. 03.25 UTCmonitoring

      We've identified and implemented a fix for the issue and are monitoring the results. Some users might still experience issues as we continue working on this.

    3. 26. maj 2026 kl. 05.04 UTCresolved

      This incident has been resolved now.

    Service Disruption Identified: CORE

    Startede 8. maj 2026 kl. 18.08 UTC · 3h 54m

    IssuesMindre hændelse
    Berørte komponenter
    US (NY2)
    1. 8. maj 2026 kl. 18.08 UTCidentified

      As of 14:30 UTC, our Engineering team is investigating reports of network connectivity issues impacting a small subset of customer VMs in NY2 region. Users may experience intermittent connectivity issues. We apologize for the inconvenience and will share an update once we have more information.

    2. 8. maj 2026 kl. 18.09 UTCinvestigating

      We are currently investigating this issue.

    3. 8. maj 2026 kl. 19.55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8. maj 2026 kl. 22.02 UTCresolved

      Our Engineering team has resolved the incident with intermittent connectivity issues affecting a few Core VMs in the NY2 data center. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

    Degraded Performance: Core VM Start/Stop Delays and Internal Connectivity Issues

    Startede 20. april 2026 kl. 15.32 UTC · 2h 1m

    OutageStørre hændelse
    Berørte komponenter
    US (NY2)
    1. 20. april 2026 kl. 15.32 UTCinvestigating

      We are currently investigating this issue.

    2. 20. april 2026 kl. 17.30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20. april 2026 kl. 17.32 UTCresolved

      This incident has been resolved.

    GPU Instance Power-On Issues (NYC Region)

    Startede 18. april 2026 kl. 15.00 UTC · 2h 18m

    OutageStørre hændelse
    Berørte komponenter
    US (NY2)
    1. 18. april 2026 kl. 15.00 UTCinvestigating

      We are currently investigating an issue affecting a subset of GPU instances in the NYC region. Customers using P5000, P6000, and RTX5000 instances may experience difficulties when attempting to power on these resources. Our engineering team is actively working to identify the root cause and implement a resolution. In the meantime, impacted customers may encounter delays or failures when starting affected instances. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.

    2. 18. april 2026 kl. 17.19 UTCresolved

      The issue affecting a subset of GPU instances in the NYC region has been resolved. Customers using P5000, P6000, and RTX5000 instances may have previously experienced difficulties when attempting to power on these resources. Importantly, this issue had no impact on running instances, only power-on actions were affected. Our engineering team has implemented a fix and is continuing to monitor the environment to ensure stability.

    Service Disruption Identified: Gradient

    Startede 16. januar 2026 kl. 10.27 UTC · 5h 54m

    OutageStørre hændelse
    Berørte komponenter
    Gradient
    1. 16. januar 2026 kl. 10.27 UTCinvestigating

      Our engineering team is investigating reports of service disruption impacting Gradient notebooks. At this point, users may experience intermittent issues with their notebooks. We apologize for the inconvenience and appreciate your patience and cooperation as we work to resolve the issue. Our engineers are actively investigating the cause and working towards a solution. We will share an update once we have further details.

    2. 16. januar 2026 kl. 12.20 UTCidentified

      Our Engineering team has identified the cause of the service disruption impacting Gradient notebooks and is actively working on a fix. At this time, users may continue to experience intermittent issues with their notebooks. Our team is implementing a solution to resolve the issue as soon as possible. We will provide another update once the fix is deployed and the service is restored.

    3. 16. januar 2026 kl. 16.20 UTCmonitoring

      A fix has been implemented and the service has been fully restored. Our engineering team has resolved the issue, and we are actively monitoring the system to ensure continued stability.

    4. 16. januar 2026 kl. 16.21 UTCresolved

      This incident has been resolved.

    Service Disruption Identified: CORE

    Startede 16. januar 2026 kl. 10.09 UTC · 2h 39m

    OutageStørre hændelse
    Berørte komponenter
    US (NY2)
    1. 16. januar 2026 kl. 10.09 UTCidentified

      We've identified an ongoing issue impacting Core Machines. Our engineering team is actively investigating the root cause and working diligently toward a resolution. We understand how disruptive this may be and sincerely apologize for the inconvenience. Please rest assured that resolving this remains a top priority, and we’ll keep you updated with progress as soon as more information becomes available.

    2. 16. januar 2026 kl. 12.48 UTCresolved

      This incident has been resolved. The core VMs should be working as intended. Thanks for your cooperation.

    Service Disruption: Gradient

    Startede 26. december 2025 kl. 14.55 UTC · 21d 1h

    OutageStørre hændelse
    Berørte komponenter
    GradientUS (NY2)
    1. 26. december 2025 kl. 14.55 UTCinvestigating

      We are currently investigating a network disruption that is preventing users from interacting with Gradient notebooks.

    2. 26. december 2025 kl. 15.38 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26. december 2025 kl. 19.55 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 26. december 2025 kl. 21.27 UTCmonitoring

      A fix has been deployed. Users should be able to create and interact with their notebooks normally. Awaiting confirmation before closure.

    5. 27. december 2025 kl. 07.50 UTCinvestigating

      We are currently investigating a network disruption that is preventing users from interacting with Gradient notebooks. Our engineers are working on resolution of the Gradient notebooks' unavailability.

    6. 27. december 2025 kl. 16.12 UTCinvestigating

      We are continuing to investigate this issue.

    7. 27. december 2025 kl. 20.46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    8. 16. januar 2026 kl. 16.21 UTCresolved

      This incident has been resolved.

    Service Disruption Identified: CORE

    Startede 10. december 2025 kl. 06.00 UTC · 2h 5m

    OutageKritisk hændelse
    Berørte komponenter
    US (CA1)
    1. 10. december 2025 kl. 06.00 UTCidentified

      We have identified a service disruption affecting all resources in the CA1 region. Our team is working to restore services as quickly as possible. Users may be unable to access their Core VMs during this time. Further updates will be provided as recovery progresses.

    2. 10. december 2025 kl. 07.06 UTCmonitoring

      Our teams have applied a fix and connectivity in the CA1 region is returning to normal. We are monitoring the environment to confirm full recovery.

    3. 10. december 2025 kl. 08.05 UTCresolved

      This incident has been resolved. The core machines should be working as intended. Thank you for your patience and cooperation.

    Ticketing tool for the Paperspace affected

    Startede 5. december 2025 kl. 09.23 UTC · 56m

    Pending
    Berørte komponenter
    Console
    1. 5. december 2025 kl. 09.23 UTCinvestigating

      We are currently experiencing an outage affecting the Paperspace main website (paperspace.com). At this time, the Paperspace Console remains fully operational and can be accessed directly at: https://console.paperspace.com In addition, our ticketing system is encountering delays, which may impact our ability to respond as quickly as usual. Our Support team is actively monitoring the situation and will reply as soon as the system stabilizes. We will continue to provide updates as we work to restore full functionality. Thank you for your patience and understanding.

    2. 5. december 2025 kl. 09.30 UTCidentified

      The issue has been identified, a fix has been implemented and everything is operational now.

    3. 5. december 2025 kl. 09.31 UTCmonitoring

      A fix has been implemented and we're monitoring the results. Thanks for your patience.

    4. 5. december 2025 kl. 10.19 UTCresolved

      This incident has been resolved. Thank you everyone.

    Service Disruption Identified: CORE AMS

    Startede 1. december 2025 kl. 00.04 UTC · 1d 2h

    OutageKritisk hændelse
    Berørte komponenter
    Europe (AMS1)
    1. 1. december 2025 kl. 00.04 UTCinvestigating

      We have identified a service disruption affecting our AMS region due to a power issue. Our team is working diligently to resolve this matter as quickly as possible. In the meantime, users may experience issues with their Core Products.

    2. 1. december 2025 kl. 00.04 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1. december 2025 kl. 03.44 UTCidentified

      Update on Paperspace AMS Region Outage Our teams continue to work on recovering Paperspace services in the AMS region. Some customers may see improvements in bringing up their instances. We'll provide further updates as progress is made.

    4. 1. december 2025 kl. 06.50 UTCmonitoring

      The AMS region is now operational, but some users may experience slow performance as systems stabilize. Our team is monitoring the recovery and working to restore full functionality.

    5. 1. december 2025 kl. 12.07 UTCidentified

      The AMS region is operating in a partially degraded state. While some services are accessible, others remain unavailable for certain customers. We have identified the issue and our engineers are actively working on recovery. We’ll provide further updates as progress continues.

    6. 1. december 2025 kl. 14.56 UTCidentified

      Our engineers are continuing to work on restoring full functionality in the AMS region. While some services remain partially unavailable for certain customers, recovery efforts are actively ongoing. We will provide further updates as progress continues.

    7. 1. december 2025 kl. 19.53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    8. 2. december 2025 kl. 02.30 UTCresolved

      The incident in the AMS region has been fully resolved, and all services are now available. If you experience any further issues, please don't hesitate to contact our support team for assistance.

    Service Disruption: Gradient

    Startede 24. oktober 2025 kl. 02.06 UTC · 1h 48m

    OutageStørre hændelse
    Berørte komponenter
    GradientUS (NY2)
    1. 24. oktober 2025 kl. 02.06 UTCinvestigating

      We are currently investigating a network issue that is preventing users from interacting with Gradient notebooks.

    2. 24. oktober 2025 kl. 02.57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24. oktober 2025 kl. 03.54 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 24. oktober 2025 kl. 03.54 UTCresolved

      This incident has been resolved.

    Core machine inaccesssible

    Startede 3. oktober 2025 kl. 08.44 UTC · 1d 14h

    OutageStørre hændelse
    Berørte komponenter
    US (NY2)
    1. 3. oktober 2025 kl. 08.44 UTCinvestigating

      We've identified an ongoing issue impacting Core Machines in NY2. Our engineering team is actively investigating the root cause and working diligently toward a resolution. We understand how disruptive this may be and sincerely apologize for the inconvenience. Please rest assured that resolving this remains a top priority, and we’ll keep you updated with progress as soon as more information becomes available.

    2. 3. oktober 2025 kl. 09.13 UTCidentified

      We’re currently investigating an issue affecting Core Machines. Our engineers are actively looking into the root cause to restore full functionality as quickly as possible. Thank you for your patience while we work on this, and we’ll share updates as soon as we have more details.

    3. 3. oktober 2025 kl. 17.10 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3. oktober 2025 kl. 21.31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 4. oktober 2025 kl. 23.40 UTCresolved

      This incident has been resolved.

    Service Disruption: Single Sign-On (SSO)

    Startede 28. august 2025 kl. 12.46 UTC · 3h 7m

    IssuesMindre hændelse
    Berørte komponenter
    Desktop App & StreamingConsole
    1. 28. august 2025 kl. 12.46 UTCinvestigating

      We are currently investigating customers being unable to log in using Single Sign-On (SSO). Standard login methods remain available. Our engineering team is actively working to restore full functionality, and we will share updates as they become available.

    2. 28. august 2025 kl. 14.07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28. august 2025 kl. 14.08 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 28. august 2025 kl. 14.33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 28. august 2025 kl. 15.53 UTCresolved

      This incident has been resolved.

    Service Disruption: Paperspace Console

    Startede 30. maj 2025 kl. 06.12 UTC · 1h 25m

    OutageStørre hændelse
    Berørte komponenter
    Console
    1. 30. maj 2025 kl. 06.12 UTCinvestigating

      We are currently investigating an issue that is preventing users from accessing the Paperspace console. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as we progress.

    2. 30. maj 2025 kl. 07.37 UTCresolved

      The issue was identified as affecting only a specific cohort of users. We have verified that all the systems including the Paperspace Console are operating as expected. Any remaining access concerns will be handled on case-by-case basis. We appreciate your patience and understanding.

    Service Disruption: CORE VMs in NY2

    Startede 24. februar 2025 kl. 07.24 UTC · 3h 59m

    IssuesMindre hændelse
    Berørte komponenter
    US (NY2)
    1. 24. februar 2025 kl. 07.24 UTCinvestigating

      We are investigating an issue affecting Core VMs in the NY2 region, which may cause accessibility issues. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as we progress.

    2. 24. februar 2025 kl. 09.33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 24. februar 2025 kl. 09.39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 24. februar 2025 kl. 11.24 UTCresolved

      This incident has been resolved.

    API degraded performance and console access issues

    Startede 6. februar 2025 kl. 20.08 UTC · 54m

    IssuesMindre hændelse
    Berørte komponenter
    ConsoleAPI
    1. 6. februar 2025 kl. 20.08 UTCinvestigating

      We are seeing that our API is having degraded performance, also, access to the Paperspace Console might be intermittent. Our engineers are investigating the root cause. We appreciate your patience.

    2. 6. februar 2025 kl. 20.33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6. februar 2025 kl. 21.02 UTCresolved

      This incident has been resolved.

    Service Disruption Identified: Gradient

    Startede 25. januar 2025 kl. 21.16 UTC · 6h 45m

    IssuesMindre hændelse
    Berørte komponenter
    Gradient
    1. 25. januar 2025 kl. 21.16 UTCidentified

      We've identified the issue and are working on a fix. Some users might still experience issues while we are implementing the fix.

    2. 25. januar 2025 kl. 22.27 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 25. januar 2025 kl. 23.22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26. januar 2025 kl. 04.01 UTCresolved

      This incident has been resolved.

    Service Disruption: Gradient and Core

    Startede 24. januar 2025 kl. 20.30 UTC · 3h 4m

    OutageStørre hændelse
    Berørte komponenter
    GradientUS (NY2)
    1. 24. januar 2025 kl. 21.36 UTCinvestigating

      We are currently investigating a network issue that is preventing users from interacting with Gradient notebooks and Core VMs.

    2. 24. januar 2025 kl. 21.37 UTCinvestigating

      We are continuing to investigate this issue.

    3. 24. januar 2025 kl. 21.37 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 24. januar 2025 kl. 22.12 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 24. januar 2025 kl. 23.33 UTCresolved

      This incident has been resolved.

    Service Disruption: Console UI

    Startede 21. december 2024 kl. 02.40 UTC · 2h 15m

    OutageStørre hændelse
    Berørte komponenter
    Desktop App & StreamingConsole
    1. 21. december 2024 kl. 02.40 UTCinvestigating

      We are currently investigating an issue that is preventing users from logging into their Paperspace account. We apologize for the inconvenience caused.

    2. 21. december 2024 kl. 03.45 UTCinvestigating

      We are continuing to investigate the issue preventing users from logging into their Paperspace accounts. We sincerely apologize for the inconvenience this has caused and appreciate your patience as we work toward a resolution.

    3. 21. december 2024 kl. 04.13 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 21. december 2024 kl. 04.15 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 21. december 2024 kl. 04.55 UTCresolved

      This incident has been resolved. Thank you for your patience and cooperation.