56 Payu Africa incidents · maj 2025 — official updates, affected components, duration and resolution details.
PayU Merchantportal oplever i øjeblikket vanskeligheder. Support teamet har travlt med at undersøge og vil gendanne service så hurtigt som muligt. Ingen transaktioner er påvirket, og forretningsstrømmen er IKKE påvirket.
Automatisk oversat fra den officielle hændelsesopdatering.
[Sydafrika] Vi er blevet gjort opmærksom på et problem, der i øjeblikket påvirker FNB, og som kan påvirke transaktioner foretaget ved hjælp af FNB- udstedte kort. Anskaffelsestjenester kan også blive påvirket. Vi overvåger situationen og vil levere opdateringer, efterhånden som flere oplysninger bliver tilgængelige.
Spørgsmålet blev identificeret og ryddet af FNB-holdet, vil vi fortsætte med at overvåge.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
[Sydafrika] Bemærk venligst at Shopify plugin er i øjeblikket ikke tilgængelig på grund af uplanlagt sikkerhedsvedligeholdelse. Tjenesten vil blive genoprettet så hurtigt som muligt.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Sandkasse / Staging miljø er i øjeblikket utilgængelig. Ingeniører undersøger at løse så hurtigt som muligt. Bemærk, at dette ikke påvirker dag-til-dag transaktioner, kun test integration.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
Høje fejlprocenter for Mastercard transaktioner gennem 3DS. Vi overvåger situationen og vil give feedback.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
[PayU Sydafrika] Discovery Miles transaktioner er i øjeblikket ved at blive påvirket. Det påvirker det mobile flow. Ingeniørerne efterforsker Discovery.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
[Sydafrika] Bemærk, at PayU har modtaget besked fra Capitec om, at de har problemer med deres bank App. Dette påvirker alle Capitec Pay transaktioner. Vi er i øjeblikket i kontakt med Capitec for at sikre, at vi kan levere opdateringer, så snart de er tilgængelige.
Et fix er blevet gennemført, og vi overvåger resultaterne.
Denne hændelse er blevet løst.
Automatisk oversat fra den officielle hændelsesopdatering.
[PayU South Africa] Discovery Miles transactions are currently being affected. Payers using Disco Miles payment method are not able to complete transactions successfully. Engineers are investigating with Discovery.
We noted recovery this morning, we will continue to monitor. Transactions are processing normally currently.
This incident has been resolved.
[PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.
The issue has been identified and a fix is being implemented.
The Capitec Pay service has recovered. They are monitoring it closely.
This incident has been resolved.
We're experiencing an elevated level of API errors and are currently looking into the issue.
We are currently experiencing problems renewing our Staging public certificates. We are actively busy trying to resolve this. The test environment is still accessible but will give certificate expiry warnings.
Staging certificate issues has been resolved. We will keep a eye on things.
This incident has been resolved.
[South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.
A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.
This incident has been resolved.
[PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.
We have noted that transactions are being completed. We will continue to monitor
[South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.
Mobicred has confirmed that their services are back to normal state.
PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.
We are continuing to investigate this issue.
We have noted significant improvement, we will continue to monitor.
This incident has been resolved.
Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.
Nedbank has confirmed the issues was resolved
[PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.
This incident has been resolved.
[South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.
This incident has been resolved.
[South Africa] Card transaction are currently being affected. Engineers are investigating.
We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.
This incident has been resolved.
[South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.
We are continuing to investigate this issue.
A fix was applied to address the issue. Bank card transactions are processing normally.
Card transactions are currently being affected after earlier maintenance. We are currently investigating.
Card processing has been fully restored. We will keep monitoring.
