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    Peoplegrove driftsforstyrrelser

    19 Peoplegrove incidents · februar 2017 — official updates, affected components, duration and resolution details.

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    All Sites Outage

    Startede 5. december 2025 kl. 09.17 UTC · 23m

    OutageKritisk hændelse
    Berørte komponenter
    PeopleGrove Application
    1. 5. december 2025 kl. 09.17 UTCinvestigating

      Our website is currently unavailable due to an ongoing Cloudflare service outage. Cloudflare is experiencing widespread service issues affecting the Cloudflare Dashboard and related APIs. During this outage, Cloudflare systems were failing to process requests, which also impacted our site’s availability.

    2. 5. december 2025 kl. 09.18 UTCidentified

      Cloudflare is experiencing widespread service issues affecting the Cloudflare Dashboard and related APIs. During this outage, Cloudflare systems were failing to process requests, which also impacted our site’s availability.

    3. 5. december 2025 kl. 09.23 UTCmonitoring

      CF has implemented the fix, we are monitoring it

    4. 5. december 2025 kl. 09.41 UTCresolved

      Issue has been resolved now

    Issue on our edge network (CloudFlare)

    Startede 18. november 2025 kl. 15.23 UTC · 4h 6m

    IssuesMindre hændelse
    Berørte komponenter
    PeopleGrove Application
    1. 18. november 2025 kl. 15.23 UTCinvestigating

      We're currently observing elevated error rates across all services due to an issue on our edge network (CloudFlare). This is affecting us and a multitude of our tools. We're working on restoring access to the application. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

    2. 18. november 2025 kl. 15.26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18. november 2025 kl. 20.25 UTCresolved

      Cloudflare services are currently operating normally.

    Site slowness

    Startede 13. september 2023 kl. 15.00 UTC · 25m

    Pending
    Berørte komponenter
    PeopleGrove Application
    1. 13. september 2023 kl. 15.00 UTCinvestigating

      We are investigating site slowness that is affecting US clients. We will post an update as soon as possible.

    2. 13. september 2023 kl. 15.00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13. september 2023 kl. 15.25 UTCresolved

      We are continuing to monitor the slowness, but response times have returned to normal.

    Degraded site performance

    Startede 24. oktober 2022 kl. 18.22 UTC · 1h 6m

    IssuesMindre hændelse
    Berørte komponenter
    PeopleGrove Application
    1. 24. oktober 2022 kl. 18.22 UTCinvestigating

      We are currently investigating degraded site performance. PeopleGrove platforms may be slow to access. We are investigating and will provide an update shortly.

    2. 24. oktober 2022 kl. 18.22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 24. oktober 2022 kl. 18.45 UTCmonitoring

      We have identified the cause of the issues, and implemented a fix. Site load times have returned to normal. We are continuing to monitor the issue.

    4. 24. oktober 2022 kl. 19.28 UTCresolved

      The incident has been resolved.

    Issues accessing sites

    Startede 21. juni 2022 kl. 06.53 UTC · 41m

    OutageStørre hændelse
    Berørte komponenter
    Cloudflare Cloudflare FirewallCloudflare Cloudflare WorkersCloudflare SSL for SaaS ProvisioningCloudflare CDN/CachePeopleGrove Application
    1. 21. juni 2022 kl. 06.53 UTCinvestigating

      We are currently investigating an issue accessing PeopleGrove platform websites. Sites may not be available to users. Issue is coming because service issues with our service provide Cloudflare. We are taking this up with Cloudflare. Latest status of the outage on Cloudflare can be checked at https://www.cloudflarestatus.com/

    2. 21. juni 2022 kl. 07.33 UTCresolved

      The fix is implemented by Cloudflare. All sites are operational and working. We would continue to monitor the results.

    Partially degraded performance

    Startede 23. marts 2022 kl. 18.24 UTC · 3h 31m

    IssuesMindre hændelse
    Berørte komponenter
    PeopleGrove Application
    1. 23. marts 2022 kl. 18.24 UTCinvestigating

      We are investigating an issue causing slowness on the PeopleGrove platform. We will provide an update as soon as possible.

    2. 23. marts 2022 kl. 19.28 UTCmonitoring

      We have identified the reason for the site slowness, and have implemented a fix. Sites should be functioning normally now. We are continuing to monitor the performance.

    3. 23. marts 2022 kl. 21.56 UTCresolved

      We have been monitoring the issue and performance has been normal and the platform is functioning normally.

    Issues accessing sites

    Startede 16. november 2021 kl. 18.07 UTC · 3h 10m

    OutageStørre hændelse
    Berørte komponenter
    PeopleGrove Application
    1. 16. november 2021 kl. 18.07 UTCinvestigating

      We are currently investigating an issue accessing PeopleGrove platform websites. Sites may not be available to some users. We will provide an update as soon as possible.

    2. 16. november 2021 kl. 18.12 UTCmonitoring

      All PeopleGrove sites are operational again. We are continuing to monitor performance.

    3. 16. november 2021 kl. 18.19 UTCmonitoring

      The issue is related to a Google Cloud Platform outage: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh. We are continuing to monitor the issue.

    4. 16. november 2021 kl. 21.17 UTCresolved

      Google has confirmed that all issues have been resolved. All systems are normal at this time.

    Slow site performance

    Startede 9. august 2021 kl. 12.53 UTC · 1h 2m

    IssuesMindre hændelse
    Berørte komponenter
    PeopleGrove Application
    1. 9. august 2021 kl. 12.53 UTCinvestigating

      We are currently investigating slow site performance for all US-based PeopleGrove. Users may have difficulty in accessing sites. We are working to restore full services as quickly as possible. Thank you for your patience.

    2. 9. august 2021 kl. 13.19 UTCmonitoring

      A fix has been implemented and we are monitoring site performance. Users should be able to access sites at this time.

    3. 9. august 2021 kl. 13.54 UTCresolved

      The incident has been resolved.

    Site performance issue

    Startede 5. februar 2021 kl. 15.10 UTC · 1h 43m

    OutageStørre hændelse
    Berørte komponenter
    PeopleGrove Application
    1. 5. februar 2021 kl. 15.10 UTCinvestigating

      We are currently investigating a performance issue with the PeopleGrove platform. We are seeing an elevated error rate and some users may experience slow load times. We are investigating the issue and will provide an update shortly. We apologize for the inconvenience.

    2. 5. februar 2021 kl. 15.58 UTCidentified

      We are still investigating the incident and are implementing a fix to make the service available. We will continue to keep this incident updated. We apologize for the inconvenience and thank you for your patience.

    3. 5. februar 2021 kl. 16.53 UTCresolved

      All loading issues have been resolved, and have seen all metrics return to normal. All sites should be accessible as normal. We are continuing to monitor site performance. We apologize for the inconvenience.

    Bulk Email Issue

    Startede 22. oktober 2020 kl. 07.07 UTC · 36m

    OutageKritisk hændelse
    Berørte komponenter
    SendGrid API v3
    1. 22. oktober 2020 kl. 07.07 UTCidentified

      We are currently experiencing an issue with our service provider, Twilio Sendgrid, which we use to send bulk emails in the system. Until the issue is resolved, all bulk emails and newsletters will not be sent. We apologize for the inconvenience and will provide an update as soon as the service is restored.

    2. 22. oktober 2020 kl. 07.43 UTCresolved

      The issue with Sendgrid has been resolved, and all email systems are now fully operational.

    Delayed data

    Startede 24. september 2020 kl. 16.43 UTC · 11h 54m

    IssuesMindre hændelse
    Berørte komponenter
    PeopleGrove Application
    1. 24. september 2020 kl. 16.43 UTCidentified

      We have identified an issue with the application which is causing certain data to be delayed. All data is being queued and will be populated within the next few hours. The following admin-facing tools are experiencing delays in displaying data: - Explore Users - All email statistics (such as opens and clicks) - Update History API We apologize for the inconvenience and thank you for your patience.

    2. 24. september 2020 kl. 21.19 UTCidentified

      We are continuing to work through the backlog of delayed events, and expect all data to be updated by later tonight US Pacific time. Again, this incident is only affecting the following admin tools: - Explore Users - All email statistics (such as opens and clicks) - Update History API For the above tools, no data has been lost, but processing has been delayed. All other tools are fully functional for all users and we are not seeing any degraded performance. We apologize for the inconvenience and thank you for your patience.

    3. 25. september 2020 kl. 04.37 UTCresolved

      All data queues have been processed all tools are now operating normally.

    Platform performance issues

    Startede 27. marts 2020 kl. 19.30 UTC · 0m

    Pending
    1. 27. marts 2020 kl. 22.03 UTCresolved

      PeopleGrove has experienced slow platform performance from ~12:30PM Pacific time until ~1:15PM Pacific time due to an issue with Google Cloud Networking (https://status.cloud.google.com/incident/cloud-networking/20004). The incident has now been resolved. We apologize for the inconvenience.

    Google Cloud outage

    Startede 2. juli 2019 kl. 15.43 UTC · 3h 29m

    IssuesMindre hændelse
    Berørte komponenter
    PeopleGrove Application
    1. 2. juli 2019 kl. 15.43 UTCinvestigating

      Due to an ongoing incident with our provider Google Cloud, users may be unable to access some or all PeopleGrove sites. We are working as quickly as possible with our providers to restore service. Thank you for your patience. https://status.cloud.google.com/incident/cloud-networking/19015

    2. 2. juli 2019 kl. 16.39 UTCmonitoring

      All services have been restored. Google Cloud has restored traffic out of the us-east-1 region, and we have also deployed a fail-over in another region. We apologize for the inconvenience. We are continuing to monitor the situation.

    3. 2. juli 2019 kl. 19.12 UTCresolved

      All services are operating normally.

    Degraded performance

    Startede 28. januar 2019 kl. 21.38 UTC · 0m

    Pending
    Berørte komponenter
    PeopleGrove Application
    1. 28. januar 2019 kl. 21.38 UTCresolved

      This morning, we experienced higher than normal API failure rates for about 90 minutes. Our engineers identified a performance issue with a database and have deployed a fix. Systems are back to normal.

    Connectivity issues with some custom domains

    Startede 18. juli 2018 kl. 23.40 UTC · 5m

    OutageStørre hændelse
    Berørte komponenter
    PeopleGrove Application
    1. 18. juli 2018 kl. 23.40 UTCmonitoring

      Some customers who are using a custom domain for their site are currently experiencing issues accessing their site due to an outage with one of our service providers. We are monitoring the situation and those sites should be back up shortly.

    2. 18. juli 2018 kl. 23.41 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 18. juli 2018 kl. 23.45 UTCresolved

      The issue has been resolved and changes are propagating. The sites with affected custom domains are starting to come back online.

    Slow site performance

    Startede 24. januar 2018 kl. 16.57 UTC · 17m

    Pending
    1. 24. januar 2018 kl. 16.57 UTCinvestigating

      We are currently experiencing slow site performance. Our engineers are looking into the issue and hope to be back to normal as soon as possible.

    2. 24. januar 2018 kl. 17.14 UTCresolved

      The site slowness issue has been resolved.

    Degraded site performance

    Startede 4. januar 2018 kl. 22.07 UTC · 21m

    IssuesMindre hændelse
    1. 4. januar 2018 kl. 22.07 UTCinvestigating

      Due to an issue with one of our vendors (Heroku, https://status.heroku.com/), out automatic scaling is not working properly and some users are having trouble accessing our platforms. We are investigating the issue and working with our infrastructure providers to resolve as soon as possible.

    2. 4. januar 2018 kl. 22.27 UTCresolved

      All systems are back to normal and any issues accessing our sites should be resolved.

    Site slowness and increased failed requests

    Startede 27. juni 2017 kl. 04.21 UTC · 0m

    Pending
    1. 27. juni 2017 kl. 04.21 UTCresolved

      From about 5am to 9am PT, we experienced an increased number of failed requests to our API, which caused the site to be for some users, and for some admin tools to stop working. The issue was related to a failure of one of our systems to scale to additional resources, causing the system to be overloaded. We have identified and fixed the issue.

    Site Loading Issues

    Startede 28. februar 2017 kl. 21.15 UTC · 1h 36m

    OutageStørre hændelse
    1. 28. februar 2017 kl. 21.15 UTCidentified

      We are monitoring issues with upstream providers (Heroku, Amazon) which are resulting in slow page loads, failure for images to load, and errors uploading/downloading files. We are continuing to receive updates from Amazon and Heroku regarding the outage. We will keep you updated as this progresses and thank you for your patience.

    2. 28. februar 2017 kl. 22.44 UTCmonitoring

      It appears that our infrastructure providers have resolved the issues. We are continuing to monitor the situation closely.

    3. 28. februar 2017 kl. 22.50 UTCresolved

      This incident has been resolved.