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    Personio driftsforstyrrelser

    57 Personio incidents · januar 2026 — official updates, affected components, duration and resolution details.

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    Ændringer forsinket i Payroll

    Startede 14. september 2026 kl. 08.17 UTC · 44m

    OutageStørre hændelse
    Berørte komponenter
    Personio Payroll DE
    1. 14. september 2026 kl. 08.17 UTCinvestigating

      Vi er i øjeblikket ved at undersøge en forsinkelse i dataændringer. Premium manuelle og automatiske generationer kan blive forsinket for Personio Payroll.

    2. 14. september 2026 kl. 08.46 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    3. 14. september 2026 kl. 09.02 UTCresolved

      Denne hændelse er blevet løst, og systemet er stabilt.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Medarbejder oprettelse & Schedule Management Disruption

    Startede 27. august 2026 kl. 11.13 UTC · 44m

    IssuesMindre hændelse
    Berørte komponenter
    Company Configuration
    1. 27. august 2026 kl. 11.13 UTCinvestigating

      Vi undersøger i øjeblikket et spørgsmål, der vedrører følgende områder: - Oprettelse af medarbejdere - Tidsplan opgave - Tidsplan liste (indstillinger) - Employee tidsplan opgaver visning. Nogle kunder kan opleve fejl eller forsinkelser, når de bruger disse funktioner. Vores team arbejder aktivt på at identificere årsagen. Vi vil give en opdatering, så snart mere information er tilgængelig.

    2. 27. august 2026 kl. 11.33 UTCidentified

      Vi har identificeret den grundlæggende årsag til problemet påvirker medarbejder skabelse, tidsplan tildeling, tidsplan liste (indstillinger), og medarbejder tidsplan opgaver visning. Vores team arbejder nu på at implementere et fix. Vi vil give en yderligere opdatering, når løst.

    3. 27. august 2026 kl. 11.46 UTCmonitoring

      En rettelse er blevet gennemført, og virkningen synes at være løst. Vi fortsætter med at overvåge situationen nøje for at bekræfte fuld stabilitet, før vi markerer denne hændelse som løst. Vi vil levere en endelig opdatering om kort tid.

    4. 27. august 2026 kl. 11.57 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Login not working for some users

    Startede 4. august 2026 kl. 10.12 UTC · 3h 29m

    OutageStørre hændelse
    Berørte komponenter
    Login & Authentication
    1. 4. august 2026 kl. 10.12 UTCinvestigating

      The login is not working correctly for some users, they see an "invalid hostname" error. We are investigating the issue.

    2. 4. august 2026 kl. 13.04 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 4. august 2026 kl. 13.26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4. august 2026 kl. 13.41 UTCresolved

      This incident has been resolved.

    Henvisning side virker ikke korrekt

    Startede 30. juli 2026 kl. 14.04 UTC · 8m

    OutageStørre hændelse
    Berørte komponenter
    Recruiting
    1. 30. juli 2026 kl. 14.04 UTCinvestigating

      Henvisnings siden indenfor Recuiting virker ikke korrekt. Holdet efterforsker.

    2. 30. juli 2026 kl. 14.12 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Udstedelse med stedholdere i udbudsdokumenterne

    Startede 20. juli 2026 kl. 11.58 UTC · 3h 19m

    OutageStørre hændelse
    Berørte komponenter
    Recruiting
    1. 20. juli 2026 kl. 11.58 UTCinvestigating

      Udstedelse med stedholdere i udbudsdokumenterne. Nogle steder indehavere kan være tomme eller er udfyldt forkert. Vi undersøger i øjeblikket spørgsmålet.

    2. 20. juli 2026 kl. 13.19 UTCidentified

      Spørgsmålet er blevet identificeret, og vi er ved at gennemføre et fix.

    3. 20. juli 2026 kl. 13.43 UTCmonitoring

      Et fix er blevet gennemført, og vi overvåger resultaterne.

    4. 20. juli 2026 kl. 15.17 UTCresolved

      Denne hændelse er blevet løst.

    Automatisk oversat fra den officielle hændelsesopdatering.

    Delvis driftsforstyrrelse

    Startede 17. juli 2026 kl. 11.41 UTC · 3d 19h

    IssuesMindre hændelse
    Berørte komponenter
    Personio Payroll DEOverall System availability
    1. 17. juli 2026 kl. 11.41 UTCinvestigating

      Vi oplever i øjeblikket nogle problemer med Personio Payroll: - Godkendelserne er blokeret, mens vi undersøger et problem, der påvirker Personio Payroll Vær opmærksom på, at det resterende system er stabilt og kører i overensstemmelse med forventningerne. Vores ingeniørhold arbejder allerede på en løsning. Vi vil holde dig opdateret med de seneste oplysninger på denne side og undskylde for ulemperne.

    2. 17. juli 2026 kl. 13.31 UTCidentified

      Spørgsmålet er blevet identificeret. Et fix er ved at blive implementeret.

    3. 20. juli 2026 kl. 06.39 UTCidentified

      Vores ingeniører fortsætter med at implementere et fix. Vi vil holde dig informeret om fremskridtene på denne side.

    4. 20. juli 2026 kl. 08.09 UTCidentified

      Et fix bliver implementeret. Vi forventer at få sagen løst inden dagens udgang og undskylde ulejligheden.

    5. 21. juli 2026 kl. 06.44 UTCresolved

      Den implementerede fix fungerer som forventet, og problemet er helt løst. Vi undskylder for eventuelle ulemper. Tak for din forståelse!

    Automatisk oversat fra den officielle hændelsesopdatering.

    Delvis driftsforstyrrelse

    Startede 13. juli 2026 kl. 08.58 UTC · 22h 9m

    IssuesMindre hændelse
    Berørte komponenter
    Overall System availabilityRecruiting
    1. 13. juli 2026 kl. 08.58 UTCinvestigating

      Vi oplever i øjeblikket nogle problemer med Recruiting App. Følgende funktioner er berørt: - Indgående ansøgende beskeder kan ikke modtages på grund af et teknisk problem med vores partner Mailjet Vær opmærksom på, at det resterende system er stabilt og kører i overensstemmelse med forventningerne. Vores ingeniørhold arbejder allerede på en løsning. Vi vil holde dig opdateret med de seneste oplysninger på denne side og undskylde for ulemperne.

    2. 13. juli 2026 kl. 11.15 UTCmonitoring

      Et fix er blevet gennemført. Vores ingeniører overvåger systemerne for at sikre, at problemerne er løst.

    3. 13. juli 2026 kl. 14.52 UTCmonitoring

      Mailjet har løst problemet. Nye indgående ansøgende meddelelser bør modtages igen. Vi fortsætter med at undersøge de budskaber, der ikke blev modtaget i påvirkningsperioden.

    4. 14. juli 2026 kl. 07.07 UTCresolved

      Det fix, der implementeres af Mailjet fungerer som forventet, og problemet er helt løst. Vi undskylder for eventuelle ulemper. Tak for din forståelse!

    Automatisk oversat fra den officielle hændelsesopdatering.

    Partial service disruption

    Startede 2. juli 2026 kl. 09.02 UTC · 2h 27m

    IssuesMindre hændelse
    Berørte komponenter
    Overall System availability
    1. 2. juli 2026 kl. 09.02 UTCinvestigating

      We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 2. juli 2026 kl. 09.07 UTCmonitoring

      A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

    3. 2. juli 2026 kl. 11.29 UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Service Disruption - System unavailable

    Startede 30. juni 2026 kl. 12.54 UTC · 54m

    OutageKritisk hændelse
    Berørte komponenter
    Home & InboxPersonio built Integrations & MarketplaceEmployee & Organization ManagementLogin & AuthenticationTime Management (Time Tracking, Time-off, Overtime)Workflows & AutomationsDocuments & E-SignaturesSalary ManagementOverall System availabilityCompany ConfigurationPublic APISupport & HelpAnalyticsMobile App
    1. 30. juni 2026 kl. 12.54 UTCinvestigating

      We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!

    2. 30. juni 2026 kl. 13.47 UTCresolved

      The system is stable again. We apologize for any inconvenience caused!

    Partial service disruption

    Startede 30. juni 2026 kl. 08.26 UTC · 1d 23h

    IssuesMindre hændelse
    Berørte komponenter
    Overall System availability
    1. 30. juni 2026 kl. 08.26 UTCinvestigating

      We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 30. juni 2026 kl. 08.57 UTCidentified

      The issue has been identified. A fix is being currently implemented.

    3. 2. juli 2026 kl. 08.06 UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Partial service disruption

    Startede 29. juni 2026 kl. 14.49 UTC · 21h 19m

    OutageStørre hændelse
    Berørte komponenter
    Personio Payroll DEPreliminary Payroll (and file export integrations)Overall System availability
    1. 29. juni 2026 kl. 14.49 UTCinvestigating

      We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 29. juni 2026 kl. 17.33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30. juni 2026 kl. 12.08 UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Partial service disruption

    Startede 29. juni 2026 kl. 13.45 UTC · 2h 48m

    IssuesMindre hændelse
    Berørte komponenter
    Documents & E-SignaturesOverall System availability
    1. 29. juni 2026 kl. 13.45 UTCinvestigating

      We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 29. juni 2026 kl. 13.48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29. juni 2026 kl. 13.57 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 29. juni 2026 kl. 16.33 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Startede 29. juni 2026 kl. 08.41 UTC · 6d 22h

    IssuesMindre hændelse
    Berørte komponenter
    Time Management (Time Tracking, Time-off, Overtime)Overall System availability
    1. 29. juni 2026 kl. 08.41 UTCinvestigating

      We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 29. juni 2026 kl. 08.44 UTCinvestigating

      We are continuing to wait for DATEV to address the issue.

    3. 1. juli 2026 kl. 06.31 UTCinvestigating

      We are still waiting for DATEV to address the issue on their end.

    4. 3. juli 2026 kl. 14.48 UTCinvestigating

      We continue to wait for DATEV to address the issue.

    5. 6. juli 2026 kl. 07.13 UTCresolved

      DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

    Partial service disruption

    Startede 23. juni 2026 kl. 10.58 UTC · 20h 16m

    IssuesMindre hændelse
    Berørte komponenter
    Workflows & AutomationsOverall System availability
    1. 23. juni 2026 kl. 10.58 UTCinvestigating

      We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 23. juni 2026 kl. 13.30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24. juni 2026 kl. 07.15 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Startede 23. juni 2026 kl. 10.07 UTC · 2h 8m

    IssuesMindre hændelse
    Berørte komponenter
    Overall System availabilityCompany Configuration
    1. 23. juni 2026 kl. 10.07 UTCinvestigating

      We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 23. juni 2026 kl. 11.11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23. juni 2026 kl. 12.15 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Startede 18. juni 2026 kl. 10.53 UTC · 4h 44m

    IssuesMindre hændelse
    Berørte komponenter
    Performance & DevelopmentTime Management (Time Tracking, Time-off, Overtime)Workflows & AutomationsOverall System availabilityAnalytics
    1. 18. juni 2026 kl. 10.53 UTCmonitoring

      We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 18. juni 2026 kl. 15.37 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Startede 18. juni 2026 kl. 10.27 UTC · 13m

    IssuesMindre hændelse
    Berørte komponenter
    Workflows & AutomationsOverall System availability
    1. 18. juni 2026 kl. 10.27 UTCmonitoring

      We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 18. juni 2026 kl. 10.38 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 18. juni 2026 kl. 10.40 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Startede 18. juni 2026 kl. 09.24 UTC · 29m

    IssuesMindre hændelse
    Berørte komponenter
    Workflows & AutomationsOverall System availability
    1. 18. juni 2026 kl. 09.24 UTCinvestigating

      We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 18. juni 2026 kl. 09.43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18. juni 2026 kl. 09.52 UTCresolved

      This incident has been resolved.

    Partial service disruption

    Startede 17. juni 2026 kl. 15.02 UTC · 16h 58m

    IssuesMindre hændelse
    Berørte komponenter
    Personio Payroll DEOverall System availability
    1. 17. juni 2026 kl. 15.02 UTCinvestigating

      We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. 18. juni 2026 kl. 06.55 UTCmonitoring

      A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

    3. 18. juni 2026 kl. 08.00 UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Payroll is not loading

    Startede 16. juni 2026 kl. 15.52 UTC · 1h 46m

    OutageStørre hændelse
    Berørte komponenter
    Personio Payroll DELoket IntegrationTax Advisor PlatformPreliminary Payroll (and file export integrations)A3 IntegrationDatev IntegrationXero Integration
    1. 16. juni 2026 kl. 15.52 UTCinvestigating

      Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

    2. 16. juni 2026 kl. 17.38 UTCresolved

      This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!