Poppulo driftsforstyrrelser

1. 8. september 2026 kl. 17.14 UTCmonitoring

   We have become aware that our phone provider is experiencing a few platform issues which is causing most inbound and outbound calls to fail to connect. If you are trying to reach Poppulo Support and can't reach us via the phone, we suggest submitting a ticket at poppulo.com/support and will follow up with you as soon as possible. There is not a platform issue with either the Poppulo Email or Poppulo Signage products, we just wanted to let our clients know that reaching us by phone may be unreliable for the time being. Please reference https://status.goto.com/incidents/8xtg7h12rg31 for service updates.

1. 4. september 2026 kl. 12.31 UTCmonitoring

   Poppulo Support and Engineering overvåger i øjeblikket en stigning i udsættelser fra forsendelser gennem protec.outlook.com Microsoft rådgiver om et problem med Exchange online fører til "451 4.7.500 Server travle udsættelser: ID: EX1467029 Berørte tjenester: Exchange Online Status: Forringelse af tjenesten Udstedelsestype: hændelse Starttid: 4 sept 2026, 11: 19 GMT + 1 Brugereffekt Brugere kan opleve en forsinkelse i at sende og modtage e-mails fra eksterne domæner i Exchange Online. Mere info Brugere kan opleve intermitterende "Server travle" fejl, der påvirker flere postkasser. Påvirkningens omfang Dette problem påvirker brugere, der kan forsøge at sende og modtage e-mails fra eksterne domæner i Exchange Online. Disse oplysninger kan opdateres, efterhånden som vores undersøgelse fortsætter. Nuværende situation 4 sept 2026, 12: 03 GMT + 1 Vores første undersøgelse har identificeret tilfælde, hvor antispam beskyttelse kan bidrage til virkningen for en delmængde af brugere. Vi fortsætter med at analysere adfærd og gennemgang service telemetri for bedre at forstå den underliggende årsag og bestemme den mest effektive afbødning vej Når problemet er behandlet af Microsoft Poppulo vil forsøge at levere i øjeblikket udsat mails. Poppulostøtte

2. 4. september 2026 kl. 14.15 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 2. september 2026 kl. 09.15 UTCinvestigating

   Vi oplever i øjeblikket et problem, der kan påvirke din evne til fuldt ud at udnytte vores tjenester. Vores teknikerhold undersøger sagen med Feeds-indlæg, der ikke er lastet og latency. Modtag venligst vores undskyldning for eventuelle ulemper forårsaget. Poppulo støttehold

2. 2. september 2026 kl. 11.28 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne.

3. 2. september 2026 kl. 13.10 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 14. august 2026 kl. 14.12 UTCmonitoring

   We have been made aware of an issue with third party mailing infrastructure provider Proofpoint Proofpoint are experiencing a DNS resolution issue when resolving gslb.pphosted.com .  This issue may lead to an increase in email bounces for customers mailing to Proofpoint hosted email addresses .  Proofpoint have a status page and the issue can be tracked here https://proofpoint.my.site.com/community/s/proofpoint-current-incidents Poppulo Support.

2. 14. august 2026 kl. 18.21 UTCresolved

   This incident has been resolved.

1. 13. august 2026 kl. 15.45 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services, Opens and Clicks are currently impacted and displaying as 0%. Our Incident Response teams have been engaged and are working toward a resolution as a priority.

2. 13. august 2026 kl. 15.47 UTCmonitoring

   A fix has been implemented and we are monitoring the results. There may be a delay in getting the opens and clicks due to the backlog being fixed.

3. 13. august 2026 kl. 19.31 UTCresolved

   This incident has been resolved.

1. 4. august 2026 kl. 17.11 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With an error message displaying when editing some email components on the US server Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused Poppulo Support

2. 4. august 2026 kl. 18.11 UTCidentified

   The issue has been identified and a fix is being worked on. In the mean time for any customers seeing the following error when editing their email : "The following items contain internal links to unavailable pages: Useful Links HZ Content - Edit Property These links must be fixed before the email can be sent." Please contact Support and we will work with you to address your individual case. Apologies for any inconvenience Poppulo Support

3. 5. august 2026 kl. 17.54 UTCmonitoring

   A fix has been implementing and we are monitoring the results

4. 6. august 2026 kl. 08.29 UTCresolved

   This incident has been resolved.

1. 4. august 2026 kl. 09.21 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With error messaging when editing emails on the US server Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. 4. august 2026 kl. 09.41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4. august 2026 kl. 10.00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4. august 2026 kl. 10.00 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 4. august 2026 kl. 10.10 UTCresolved

   This incident has been resolved.

1. 3. august 2026 kl. 07.37 UTCinvestigating

   Vi oplever i øjeblikket et problem, der kan påvirke din evne til fuldt ud at udnytte vores tjenester, Åbninger og klik er i øjeblikket påvirket og viser som 0%. Vores indsatsteam har været engageret og arbejder hen imod en løsning som en prioritet.

2. 3. august 2026 kl. 08.59 UTCidentified

   Spørgsmålet er blevet identificeret, og vi arbejder på en løsning.

3. 3. august 2026 kl. 09.20 UTCmonitoring

   Et fix er blevet gennemført, og vi overvåger resultaterne. Der kan være en forsinkelse i at få åbningerne og klik på grund af backlog bliver rettet.

4. 3. august 2026 kl. 09.50 UTCresolved

   Denne hændelse er blevet løst. Vores værktøj vil arbejde gennem backlog af rapportering oplysninger, så der kan være en smule af en forsinkelse med at få dine rapportering oplysninger, men det vil komme igennem.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 27. juli 2026 kl. 10.30 UTCidentified

   Vi oplever i øjeblikket et problem, der kan påvirke din evne til fuldt ud at udnytte vores tjenester. Advanced Analytics Dashboards er i øjeblikket forsinket, med rapportering af data kun tilgængelige frem til den 24. juli. Bemærk venligst, at dette problem ikke påvirker vores Standard Reporting Suite, som er opdateret. Vores ingeniørhold har identificeret årsagen og arbejder hen imod en opløsning som en topprioritet. Poppulostøtte

2. 27. juli 2026 kl. 13.46 UTCidentified

   Vores Engineering team har identificeret årsagen og arbejder hen imod en opløsning, de forventer Advance Analytics dashboard til at reflektere korrekt i morgen tidlig 08: 00 UTC 28. juli

3. 28. juli 2026 kl. 08.40 UTCidentified

   Vores Engineering team har identificeret årsagen og arbejder mod en opløsning, de forventer Advance Analytics dashboard til at reflektere korrekt ved udgangen af dagen.

4. 28. juli 2026 kl. 09.11 UTCidentified

   Vores ingeniørhold har bekræftet, at Advanced Analytics data nu reflekterer korrekt på US Server. På EU-serveren er der genoprettet data fra Advanced Analytics, bortset fra nogle interaktionsdata fra lørdag den 25. juli. Teknikken fortsætter med at udfylde disse data. De forventer, at det er på plads i morgen tidlig.

5. 31. juli 2026 kl. 09.30 UTCresolved

   Denne hændelse er blevet løst.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 16. juli 2026 kl. 08.23 UTCinvestigating

   Vi oplever i øjeblikket et problem, der kan påvirke din evne til fuldt ud at udnytte vores tjenester. Mikrosites oplever i øjeblikket problemer. Vores indsatshold arbejder på en løsning. Modtag venligst vores undskyldning for eventuelle ulemper forårsaget. Poppulostøtte

2. 16. juli 2026 kl. 08.51 UTCidentified

   AWS har bekræftet, at de oplever en global Cloudfront problem, som fører til 504 fejl på microsites. http: / / healt.aws.amazon.com / health / status AWS er ved at undersøge, og problemet behandles med højeste prioritet.

3. 16. juli 2026 kl. 10.12 UTCidentified

   Der er blevet implementeret et workout, som har genoprettet adgangen til nogle kundemikrosites. AWS er fortsat at undersøge spørgsmålet om deres ende og gennemføre en komplet fix https: / / healt.aws.amazon.com / health / status

4. 16. juli 2026 kl. 12.37 UTCresolved

   AWS har bekræftet Cloudfront-spørgsmålet er nu blevet behandlet: https: / / healt.aws.amazon.com / health / status Alle micosites er nu tilgængelige.

Automatisk oversat fra den officielle hændelsesopdatering.

1. 15. juni 2026 kl. 14.19 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With delays to reporting on our EU and US server Please note your mails are delivering as expected but our reporting isn't UpToDate. Our Incident Response teams have been engaged and are working toward a resolution as a top priority. Poppulo Support

2. 15. juni 2026 kl. 14.46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15. juni 2026 kl. 15.10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 15. juni 2026 kl. 15.39 UTCresolved

   This incident has now been resolved and reporting uptodate.

1. 11. juni 2026 kl. 09.55 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With increased latency on our EU and US server. Our Incident Response teams have been engaged and are working toward a resolution as a priority. Poppulo Support

2. 11. juni 2026 kl. 11.05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11. juni 2026 kl. 11.29 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11. juni 2026 kl. 13.16 UTCresolved

   This incident has been resolved.

1. 9. juni 2026 kl. 12.01 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With access to the EU and US Admin currently unavailable. Our Incident Response teams have been engaged and are working toward a resolution as a top priority.

2. 9. juni 2026 kl. 12.09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9. juni 2026 kl. 12.19 UTCresolved

   This incident has been resolved.

1. 21. januar 2026 kl. 09.39 UTCidentified

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With degraded performance on the US admin. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. 21. januar 2026 kl. 09.57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21. januar 2026 kl. 11.00 UTCresolved

   This incident has been resolved.

1. 14. januar 2026 kl. 13.17 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Engineering team is investigating publishing issue with feeds on Sharepoint. Please accept our apologies for any inconvenience caused. Poppulo Support Team

2. 14. januar 2026 kl. 14.50 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14. januar 2026 kl. 15.10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14. januar 2026 kl. 16.10 UTCresolved

   This incident has been resolved.

1. 27. november 2025 kl. 10.08 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Engineering team is investigating We apologize for any inconvenience caused. Please accept our apologies for any inconvenience caused. Poppulo Support Team

2. 27. november 2025 kl. 10.12 UTCinvestigating

   We are continuing to investigate this issue.

3. 27. november 2025 kl. 10.28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27. november 2025 kl. 10.45 UTCresolved

   This incident has been resolved.

1. 25. november 2025 kl. 16.19 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some mail publishing errors Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. 25. november 2025 kl. 16.53 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. While a publishing error may display mails are sending and delivering to recipients Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

3. 25. november 2025 kl. 17.41 UTCresolved

   This incident has been resolved.

1. 29. oktober 2025 kl. 19.14 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With the access to the mobile/feeds product currently impacted. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused Poppulo Support

2. 29. oktober 2025 kl. 21.10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29. oktober 2025 kl. 21.28 UTCresolved

   This incident has been resolved.

1. 17. september 2025 kl. 14.15 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some scheduled mails not being published and sent. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. 17. september 2025 kl. 19.29 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17. september 2025 kl. 19.45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17. september 2025 kl. 20.08 UTCresolved

   This incident has been resolved.

1. 8. september 2025 kl. 15.17 UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some mails showing as deferred. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. 8. september 2025 kl. 15.39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8. september 2025 kl. 16.36 UTCresolved

   This incident has been resolved.